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    Planet Ford Dallas

    3.8 (355 reviews)
    Closed 8:30 am - 8:00 pm

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    Services - Planet Ford Dallas

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    20 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Planet Ford Dallas Photos

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    Recommended Reviews - Planet Ford Dallas

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    3 months ago

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    5 days ago

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    2 days ago

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    5 months ago

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    Justin G.

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    6 months ago

    Good experience, fast on paperwork and quick vehicle delivery. Sam and Justin (GM) were good to work with.

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    Justin G.

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    8 months ago

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    1 year ago

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    3 years ago

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    Angela E.

    Thank you, Zabby! We appreciate you!

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    1 year ago

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    10 months ago

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    1 year ago

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    Angela E.

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    1 year ago

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    Angela E.

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    3 years ago

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    2 years ago

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    Angela E.

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

    Service department was highly efficient especially Thomas. Looking forward to more service visits

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    2 years ago

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    2 years ago

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    2 years ago

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    4 years ago

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    1 year ago

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    2 years ago

    Had my car serviced here. John was amazing and highly professional! Could not recommend this dealership more if you need your ford serviced.

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    2 years ago

    Always friendly and efficient service from service adviser John Green. Regular maintenance visits made easy.

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    2 years ago

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    5 years ago

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    3 years ago

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    Angela E.

    Thank you Eric! We appreciate you!

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    3 years ago

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    4 years ago

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    Angela E.

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    5 years ago

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    Angela E.

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    4 years ago

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    7 years ago

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    Jeff E.

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    4 years ago

    Oil changes takes 2 hours. Thats insane. I bought the everything coverage so I have to bring it here.

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    Angela E.

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    4 years ago

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    2 years ago

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    3 years ago

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    Angela E.

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    5 years ago

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    Jeff E.

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    5 years ago

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    Page 1 of 9

    Ask the Community - Planet Ford Dallas

    Review Highlights - Planet Ford Dallas

    Great service and quick turn around on repairs from Robert Mahoney and the Planet Ford/Lincoln team - as usual!

    Mentioned in 29 reviews

    Read more highlights

    You might also consider

    Park Place Motorcars - Dallas

    Park Place Motorcars - Dallas

    (336 reviews)

    Mike Cotter my sales rep at Park Place is awesome. Super professional, kind and takes the time to…read morefind you the right car. goes out of his way to make sure you are happy with your purchase. highly recommend him if you are looking to buy a car. Also, Rola was extremely nice, helpful and professional. all around great experience! highly recommend buying a car here!

    I had a very disappointing experience with Park Place Motorcars Dallas, and unfortunately it…read morecompletely failed to live up to the reputation and standards the dealership claims to represent. On Monday, March 9, 2026, I visited the dealership with my mother to look at a 2020 Mercedes-Benz GLE that we were interested in purchasing for her. We worked with a salesperson named Keith, who showed us the vehicle and took us on a test drive. After the test drive, my mother decided she wanted the car and we clearly communicated to Keith that we were ready to buy it. He even congratulated my mother on the purchase, which gave us every reason to believe the deal was essentially secured. Because it was already past the dealership's closing time, I told Keith we could return the next morning to finalize everything. He agreed and told us that would be perfectly fine. The next day (Tuesday), I sent Keith all of the information he requested so we could move forward with the purchase. Hours went by and I did not hear back from him. I finally called around 5:30 PM, and Keith told me they were conducting a hail drill and that all vehicles had been moved inside, so he could not access the GLE. He said we would have to finalize everything Wednesday morning instead. Unfortunately I could not personally go Wednesday, so my brother took my mother to the dealership on Wednesday, March 11 to complete the purchase. That is when we were told something shocking: they could not sell us the vehicle because someone had supposedly placed a deposit on it the previous week. This makes absolutely no sense and is extremely frustrating for several reasons: 1. We spent three days working directly with Keith about this exact vehicle. 2. At no point did he ever mention there was an existing deposit on the car. 3. He allowed us to test drive it, told us we could buy it, and even congratulated my mother. 4. Because we believed the purchase was happening, we passed on other vehicles we were considering. If there truly was a deposit already placed on the vehicle the week before, that information should have been disclosed immediately on Monday before we ever took a test drive or discussed buying the car. The situation ultimately wasted several days of our time and created unnecessary frustration for my mother. What makes the situation even worse is that we did not receive so much as a courtesy apology from management for the confusion and poor communication. For a dealership that markets itself as a premium luxury car buying experience, this level of professionalism and transparency is extremely disappointing. Whether this was due to poor communication, disorganization, or something else entirely, the end result is the same: our time was wasted and expectations were set that the dealership could not fulfill. I hope Park Place Motorcars Dallas takes situations like this seriously and improves their communication and sales processes so other customers do not have the same experience.

    Sewell Lexus of Dallas - Leo Gous selling us a 2025 GX Luxury+

    Sewell Lexus of Dallas

    (477 reviews)

    We had a fantastic buying experience with David Keilson with our GX550 Overtrail Plus. Not only…read morewas David extremely helpful but really made it fun, which in my past car buying experience fun was never in the words of buying a car. We will definetly come back and tell our friends to see David when looking for a car.

    We had a genuinely fun and enjoyable experience purchasing our GX 550 Overtrail Plus--something you…read morealmost never hear when it comes to buying a car. Our friends referred us to David Keilson. the night before and suggested we give him a call. We reached out the next morning, asked if he had a GX 550 available, and from there, everything moved seamlessly. When we arrived, David greeted us, had the vehicle ready, handed us the keys, and simply said, "Take it for a drive." We had visited two other dealerships prior to this, and not one of them offered that level of trust or ease with a test drive. After our drive, David took the time to ask about our experience and walked us through the benefits of purchasing from Sewell. Before leaving, David and Jan also walked us through the technology in the vehicle, making sure we felt comfortable and confident with all the features. Since our purchase, we've returned for car washes, and both David and Jan have made a point to say hello and check in to ensure we're still happy with everything. We've had the best experience and will absolutely be back to work with David and the team at Sewell again.

    Sewell Cadillac of Dallas - Waiting area close to restroom

    Sewell Cadillac of Dallas

    (214 reviews)

    We were thrilled to find a vehicle to replace my mother's Lincoln that didn't quite live to…read moreexpectations in terms of road noise. Through the purchase process of the used Yukon Denali she'd chosen the salesman was quick to respond and very helpful. Quickly replying to any inquiry. Unfortunately, the buck stopped there. Perhaps they take your business more seriously if you were to purchase a brand new vehicle (One would hope). Upon getting home from work from out of town (vehicle purchased Monday, I came home Wednesday) I realized the drivers side Blind Spot Monitoring (BSM) was non functional. We understand the vehicle isn't warranted but cannot get any response from the dealer to have it looked at all. Buyer beware of ghost support after they receive your money.

    I have consistently serviced my vehicle at Sewell Cadillac and have long associated the Sewell name…read morewith a higher standard of service. However, this most recent experience fell short of that expectation. At approximately 60,000 miles, I was presented with over $5,000 in repairs, largely driven by mechanical wear items such as engine mounts and shocks. While I understand these components can fall under normal wear and tear, it is difficult to reconcile how none of these issues were identified or communicated during prior service visits--particularly given that all maintenance has been performed at your location. Having previously met Carl Sewell and read A Customer for Life, I would have expected a more proactive and continuous service approach. Items of this nature typically develop over time, and earlier visibility would have allowed for a more measured and manageable path forward. Instead, the lack of continuity resulted in a significant, one-time repair event that should have been anticipated. I proceeded with the repairs, but this experience has impacted my confidence in the service process and will factor into my decision regarding future service and vehicle purchases.

    Planet Ford Dallas - car_dealers - Updated May 2026

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