I've been here several times and usually give this a one star. I didn't think I would ever have a positive experience BUT it's been years so I thought why not give it another shot. Let me tell you the workers made this experience so much better. Which we had reservations and still had a little over an hour wait to get food. Which is common on all the other reviews. However, the staff was deeply apologetic for our wait. They were understaffed. Which wasn't in Their control. Eduardo was our chef. He cooked with perfection. Made sure to be alert of allergies. And went out of his way to make us laugh and feel better about the wait. Honestly if we didn't have a great chef I would have given them a 1 star AGAIN. He's the reason I increased the score,. He remained calm even though he was moving from table to table with angry customers about the time. Our party was thoroughly impressed! read more

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Called for curbside delivery was given a time my food would be deliver to me approx 20 minutes.- 40 minutes later I called (no answer) went inside the restaurant and picked up my order. To add insult to injury they had my order wrong which I did not realize until I was home read more

I have never witness such rudeness from a business nor its staff. I came in for the Power Lunch being advertised on the website at 11:00am expecting to have lunch. But was told we are not serving lunch because it's Valentine week so we are only serving dinner and at dinner prices. I stated it's 11:00am and we can not have lunch. They said no only dinner. Other customers were in the building and left from hearing this. The manager and its staff was in the front seating on there phone and witness this conversation. A staff member a male with braids, gray shirt and black pants said are you not understanding this. I left the building and will never be back. This restaurant always has problems. Either gun shootings in or out or fights. Will never be back HORRIBLE!!!!!!!!!! read more

Apparently lunch is not an option anymore. Went there with my kids at noon on my birthday. Nothing less than $35 on the menu aside from appetizers. Not interested in a $250 lunch with my 10 and 11 year old. What a rip. read more

This location is like most restaurants in the chain. The food was good (I ordered sushi and the combo hibachi). The service was about average. The drinks were okay-not bad, not great. The location is good because its right off od the Southfield Freeway, not far from Fairlane. read more

Benihana - Dearborn - Getting ready - Steakhouses Near Me - Dearborn, Michigan

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The service is terrible, extremely unprofessional. People walk around eating chips and chatting it up. All while im waiting to be seated. One of the servers had a vape IN HAND. read more

The most disappointing bar experience. We went at 4pm ish and right when we got to the bar, we noticed a couple leaving - sushi not touched, drink have finished. All we could hear was the manager saying he is going to comp the bill and a server saying they had been there before she got there. At least 45 minutes waiting on their meal. The couple next to them whispered to us that they are super slow. We sat down and decided to not order a full meal. Cons: Bartender was clearly not a regular. She made a special drink with subpar liquor and I called her out on it when she brought it to me. I really thought it was for someone else. She said they told her to because they were out of what was on the menu...,I asked her to take it off the bill. She did and poured it out. Apple sake request came without a cup or shot glass. The cup was chipped and she never came back to give water. Food - sushi was meh at best. I asked for one roll to be tempura fried. They did them both. They were semi soggy and batter was bland. Hibachi chicken fried rice came out without the bowl on top and it was still primarily white (no sauce or butter). I asked her if they could remake it. She came back after they did - before she even brought the plate and said it was still not right. Third time was the charm - she made sure it was right. Sake sangria was premade. Benihana punch - premade. Service - so so. Food - waste of money. I will avoid Dearborn location and you should too if you can. It was an amazingly poor experience and they were slow. I can only imagine if busy for orders not at the hibachi. Don't trust the drinks made unless you watch them. She used house equivalent liquor, mix and I swore it was topped off with soda water when that is not part of it. Best part of the outing - spending time with the person I went out with. read more

Benihana - Dearborn - Steakhouses Near Me - Dearborn, Michigan

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My family and I have been loyal Benihana customers since I was 10 years old. I'm now 33, and we've made it a tradition over the years. We know exactly what to expect from the Benihana experience -- or at least, we used to. My 78-year-old grandmother took me and my two children to the Dearborn location for dinner, and what should have been a fun night turned into a stressful mess. We didn't have a reservation, so we asked the hostess about the wait and were told it would be 30-40 minutes. Since my grandmother didn't want to wait that long, the hostess offered to seat us in the bar area and let us order there. Once we got to the bar, it was clear that the area was filthy -- not a single clean table, and it just felt uncared for. My grandmother immediately said she didn't want to eat in such a dirty space. I went back and asked to be added to the original waitlist, and the hostess said no problem. We were finally seated at a hibachi table around 7:45 PM. In the meantime, a bartender had already served us drinks, and I explained our situation. Still, when the hostess came to get us, it took another 5-10 minutes before the bar area was cleaned up. When we got to the hibachi table, we were seated alone -- just me and my kids. That's when a bar tender came over, aggressive and rude, questioning why we hadn't told her we left the bar. I had already explained our situation earlier, so for her to come over with such an attitude and tone in front of other diners was totally uncalled for and deeply embarrassing. I tried to follow her to calmly talk it out, but her tone only escalated. It was loud, unprofessional, and frankly disrespectful -- especially to my grandmother, who felt completely disrespected by the way we were approached. I went back to the host stand and asked to speak with a supervisor. The man I was taken to (who didn't wear the standard black uniform like the rest of the staff) was completely dismissive of my concerns. I asked about the camera above our table -- hoping it had caught the interaction -- but the camera had no actual device in it, just the mount. So there was no way to review the footage. Zero accountability. Once we were finally seated and the chef arrived, he was horrible -- unfriendly, unengaging, and gave us the worst Benihana experience we've ever had. It felt rushed, low-effort, and completely lacked the fun, interactive energy we're used to. only adding fuel to the frustration leading up to that moment, especially with how rude and unprofessional the bar tender was. Her tone, attitude, and behavior were the exact opposite of what anyone should expect at a restaurant like Benihana. And unfortunately, this isn't the first time we've had an issue here. The previous visit, on Easter and 4/20, was also a disaster. We chalked it up to the holidays and assumed they were short-staffed. But we waited over two hours that day. Even then, the service and overall experience were terrible. Now, having had back-to-back bad experiences, it's clear that this is just the new normal at this location -- and that's a shame. Benihana is supposed to be a premium, five-star dining experience -- from the service and staff presentation to the cleanliness and professionalism. What we've experienced the last two times has been anything but. Spending over $120 for a meal, we expect top-tier treatment, not to be disrespected, neglected, and made to feel like we're a burden. Sadly, the Dearborn Benihana has completely fallen off from what it used to be. This location either needs to be shut down permanently or the Benihana name removed altogether. Unless the Benihana brand no longer stands for quality, service, and tradition, this restaurant is dragging the legacy through the mud. If it's just going to operate like a low-budget hibachi spot, call it that -- but don't disgrace the Benihana dynasty by keeping the name on the door. I do want to end this review on a positive note. Once we were finally seated at the hibachi table, we were assigned a new waitress -- I believe her name was Jessica -- and she was absolutely amazing. From start to finish, she was friendly, attentive, and made sure everything was smooth and comfortable for me and my family. Her professionalism and warm demeanor truly stood out and reminded me of the kind of service Benihana should be known for. And it wasn't just Jessica -- the host who helped us earlier in the evening also deserves credit. I didn't catch his name, but he was a tall Black man with a mini fro, and he handled everything with patience and kindness despite the chaos around him. If the entire staff operated with the same grace and professionalism as Jessica and the host, the experience would've been completely different. They were the only part of the evening that truly reflected the Benihana standard we used to know and love. read more

Benihana - Dearborn - This is a order of my three meat trio Yaba, Sabi noodles I ordered I ordered three different types of meats to be in my food as you can see - Steakhouses Near Me - Dearborn, Michigan

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By far the worst Benihana I've ever been to and Benihana is my favorite restaurant I haven't had a bad one until this one and I've been to benihanas all over the us. My food was completely wrong nothing I asked for not only that it was horrible tasting not at all up to Benihana standard. I am very disappointed in Benihana they need to go ahead and shut this one down I have never been to one like this read more

Unfortunately everything was bad. The salad was not fresh and the Japanese dressing had a bad taste. The four pieces of tuna nigiri was very unpleasant and had an odd odor. Even the filet and scallops we bad. The scallops and shrimp were way over cooked. The filet temp was ok but the seasoning was just bad. I ate about a third and just couldn't continue. I have been to many hibachi restaurants but this one was the worst. read more

My experience here was very underwhelming. I came for lunch with myself and a child. I ordered hibachi duo and he ordered chicken tenders. Yes I know this is a hibachi spot but you usually can't go wrong with a kids tenders, so I thought. I asked if I could add a side of fries and was told they have fries but they don't sell them, the chef only makes them for staff when they get hungry and doesn't want to have to make fries for paying customers...I will say the server tried and was attentive and the hibachi chef was nice and interacted with my child at the table. But the food... tiny portion of veggies that tasted questionable, rice was good, shrimp and calamari were tiny. Then the kids meal comes with veggies, rice, shrimp app, and ice cream dessert. For $25 you'd think the kids meal would be filling, wrong. The chef made the food and served no shrimp app and no veggies to my child, then his chicken tenders came out 5 min after all the food was done, they were so over fried my child complained and made me pull the breading off because he couldn't bite into the overcooked chicken. They never brought the rice so I had to ask for that and quickly cashed us out. Had to ask for the ice cream which he promptly brought out. For the price you'd think they'd be a little more on top of it. The ambiance was okay although the places smelled kind of funny. Everyone was being sat quickly and shortly after their chef came out. Wasn't too loud and they seemed appropriately staffed. I was told by many not to come here but I gave them a try, now I see why I was warned. read more

Benihana - Dearborn - Fried rice - Steakhouses Near Me - Dearborn, Michigan

Came for lunch only to find a piece of Metal in my hibachi fried rice !!!!!! I can only imagine if I bit down on this and chipped my tooth. Or if this ended up in my digestive system! read more

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Super dead messy bar on a Sunday afternoon with chairs turned sideways. I had to wait for the bartender to stop talking before I could get a menu. She also gave me the wrong rim on my 16$ drink because she was too busy talking with a friend. Music and vibe are crap. Won't be back. read more

Benihana - Dearborn - My sugar rum which I would never order in my life. - Steakhouses Near Me - Dearborn, Michigan

A horrible experience and we didn't even get seated. We walked in and it was packed, the floor was full of leaves and liter, and very unorganized. We had reservations for 6:30 and was told it was going to be 1/2 an hour. At 7:05 I went up to the hostess and asked her how much longer and she said I can't really tell you. What!?! When you make a reservation, you should be seated within 5-10 minutes. We left and went to another restaurant and had the opposite experience We were seated immediately, ordered food within 5 minutes of being seated, and it was delicious I WOULD NEVER GO BACK TO THAT LOCATION read more

actually fucking horrible. the amount of butter that was put on TOP of the oil and 2 emptied bottles of soy sauce was absolutely insane. worst part of it all was that there wasn't even a show. he just cooked in front of house like i would cook in my own house. could not bare to eat any of what was made read more

Had a good time! Great service as well! Eli did a great job and was very well rounded in his personality! Very experienced and it shows! Server was Tania and she was great! read more

Service is fine. Food is subpar. Many other better places that do this kind of food around this area. The clientele is less than desirable. Lots of monkey business. read more

Chef Tyrone was excellent! Best experience thus far. All the food was cooked to perfection. read more

Had another wonderful experience! Tay Antonio and Tyrone are amazing! The food was delicious and they gave my aunt an amazing birthday song and ice cream! read more

Benihana - Dearborn - Our amazing servers! - Steakhouses Near Me - Dearborn, Michigan

First off!!!!! Call out to 75yo birthday grandma and her wonderful family at our table, so much fun, and to her navy enlisted grandson seated next to us so much respect again, such an amazing intelligent gentleman. To the two lovely frequent flyers who sat directly across the table from us = you guys rock!!!!!!!! Your slipping 75yo grandma hot sake move still has me laughing!!!!!!!!! Best 31st anniversary dinner for us ever!!!!!!!!!!!!!!!!!!!! So'oooooooo the restaurant was also great! It was clean and attractive, people were nice, and RAPHAEL our chef rocked the food, entertainment, and bantered beautifully with this kind but crazy funny table. I think/hope he had a good time too. We hadn't been to a Benihana in about 30 years and came tonight because we were finally in a town that had one on our anniversary. Raphael kicked b*tt on his food cooking = delicious, and performance was far better than we remembered, it was totally better, a lot better and how often does that happen?????? Thank you Raphael!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

This was the worst meal I can recall. I will consider it a success if I don't have food poisoning. I got the boat. Ponzu sauce was rancid, the California roll tasted like Kroger made it 2 days ago. The sushimi was fatty and unchewable. The soup and the edamame was cold. HORRIBLE. The manager offered to discount my meal. I insisted on paying the entire thing so he know I was serious. Seriously might leave work. Feeling horrible. He offered me a gift certificate. I said, "you'll never see me again" unless you go work somewhere else. The server was very kind and I tipped her appropriately. What a horrible horrible mistake! read more

Parking is always decent they should bring back valet at this location. Horrible service all the time and the resolution is always hey you can have half off your next order like who even wants to return be fr read more

Benihana - Dearborn - Horrific service everytime is insane - Steakhouses Near Me - Dearborn, Michigan

John was amazing! He changed my life with his cooking skills. I will be back to see him. He deserves a big raise for his customer service!

There was a little bit of a wait but Ardrel Jones made it well worth it. He was extremely professional and caring. He is a very polite individual and will go far in his career. Thank you for the food that was almost forgot! He came running out in the parking lot to make sure my food was 100% complete. If it wasn't for Mr. jones this review would have been lower. Good job. read more

After a long day coming from out of town, we decided to come to Benihanas before heading home. We should've read the reviews before we came because we experienced exactly what one reviewer went through. I understand if places are short staffed/ super busy but the service we got did not make up for the lack of attentiveness that we received. We waited an hour and a half for a chef to come out and he seemed like he didn't want to be here. The waitress had periods of time where she nowhere to be found. On top of that our table and grill wasn't the cleanest when we first sat down; still feeling sticky and having some residual food from a previous party. The staff were very prompt to start cleaning up at the very end of our dinner; taking away drinks that were still being worked on which was the quickest part of service that we received. The food wasn't too bad though which was the only positive portion of the dinner. Overall I wouldn't recommend coming here mainly because of the service. I hope whoever reads this will have a better experience. read more

To start, I placed my order online at 5:45. Was given a pick up time of 6:19. I know they can be busy so I showed up at 6:30 to give some extra time. It wasn't ready. At 6:48 they said it was ready. I got ramen, no broth. The cook said I placed my order wrong. How? It's ramen, no extras. I waited a bit for the broth. I walked out at 7:01. Something told me to take a closer look at the ramen. Got home and unpacked my food. No egg in my ramen, no nori, no ramen additions (the little white things with the pink swirls) and no sliced pork. They gave me approx. 8 pieces of meat (may have been chicken). The amount of veggies and meat with the hibachi was ridiculous. This meal cost me $71. I will never eat here again. They're over priced for the amount of food you get. read more

Benihana - Dearborn - Spicy chicken hibachi - Steakhouses Near Me - Dearborn, Michigan

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Went there 8/9/2025 with my wife and son. It was all bad from the very start, we where seated in like a semi outdoor area and we all noticed the smell of the filthy carpet right away, not sure why they would not clean it but anyways ordered our food. Thought we where waiting quite a while for our soup and salad and out comes our entre and after asking it finally came out. Food was cold and not very good. read more

So I haven't been here in a while and I went out with a friend for a holiday outing. It was cool that that night they gave us free pictures. I do not know if they do that regularly but it was really cool to mark the occasion. The people were very nice and we waited about 45 minutes to get a hibachi Table. We would've been seated immediately if we decided to not do the hibachi entertainment. Let's face it we all go to Benihana for the show... Now let's talk about the food so we had a very nice chef he was friendly and charming, which is what you want in a Benihana Chef. I will say though that he wasn't the best at the second best part of Benihana, which is the food. The onions were burnt the vegetables were burnt and this is not his fault but the portion sizes at Benihana for what they're charging is outrageous. I ordered the Shrimp and regular hibachi steak and it only comes with white rice rice fried chicken rice is an extra $6.75. The total meal came to $50 which is a lot of money for a cup of garlic butter rice five shrimp and eight tiny pieces of steak. If I were to have the opportunity to choose a different place, I would have not go to Benihana. The main reason is that for what you're paying and what you're getting food wise it just does not average out. I was very disappointed in the portion sizes, and I was a bit disappointed in the fact that the vegetables and a few other items were burnt. I appreciated the show. I appreciated the customer service and as always the flaming onion flambé is fun, but they really need to up their game and the food department. read more

The cook was awesome, Tyrone did a great job making our food. The service as a whole was very slow. Our server was preoccupied and not attentive. I think she was on the phone on her ear pod. The place was not clean overall including the bathroom that had no paper products to dry your hands. How are the workers properly washing and drying their hands? All together our experience took over 3 hours. I would not recommend this restaurant. read more

I'm actually surprised this place has such a low rating. We came for dinner on a Saturday with 7 people. We did make a reservation which may have helped. Our server Beyoncé was very nice and quick, she got our drink and food orders quickly, she kept our waters refilled and we were good to go. Our hibachi chef Antonio was friendly and very professional. He was very good at his job and you could tell he had been doing it for years. Overall it was a good experience and had a ton of leftovers. read more

Overall disappointing at the portion to cost ratio....I ordered a bowl of chicken fried rice and sides of vegetables that equated to a tablespoon on each!!! The solution from management was some extra vegetables after the bill was presented. Ridiculous!!! For $5.50 an ala carte portion of mushrooms should be at least a small bowl not a $1 per mushroom because that is literally what I got. Not to mention the cost for onion and zucchini...$25 for a bowl of rice not including tip read more

Took my cousin for the first time I did not get the rice I expected. He forgot to put the egg in it totally and then after he cleaned the grill, he left all the dirty shavings right next to my plates. He did not cook the vegetables right I don't think he took any classes for Benihana style cooking, I called corporate still waiting on a phone call apparently corporate doesn't care just as much as the cook did not care to put eggs in our rice they lucky they getting that star read more

Date- 12/5/2024 We had a party of 5 plus a newborn..made a reservation didnt want to sit at a grill because of the smoke from the food so we asked for a table..no problem there The issue came in when we sat down. First of all, the waitress acted like she did not want to be there, it took 20 min. to get our drinks, 15 more min. to order our food,, 40 more min. to get our appetizers (when we got them, there was a large black hair in our food) Asked for the manager! Sent the plate back. Our main course came out the same time our appetizers did so we asked the manager to send the plates back till we were done with eating the appetizers. While waiting we were never offered refills on our drinks,so a party member had to get up and get his own water(very sad) when the main course came back the waitress barely offered us any sauces we had to ask for more sauces. NEVER saw the waitress after that! The food was subpar at best. Very greasy! Very bland! Not to mention we killed 5 flies while seated. The employees seemed more interested in watching the football game on tv rather than help paying customers. Talked with the manager and he offered a weak explanation as to why the service was off(he did comp us only 50$ on a 200$ meal We picked this restaurant as a celebration of family and a new life being brought in ths world.We thought this was a nice restaurant, but based on the service and the food...we will NEVER be back. read more

Was excited to try Benihana for the first time. We made reservations for 7pm on a Saturday night. This has to have been the worst restaurant experience that I have ever had. We arrive at the restaurant and check in and they let us know that we will be seated within 10 minutes. We ended up not being seated until 7:40pm. The group next to us had reservations for 7:30 and we were seated at the same time. Once we were seated we sat there for at least another 30 minutes until our orders were taken. It would be a while after until any food arrived. After we finished our appetizers we sat waiting for at least another 30 minutes until the chef arrived for the first time to our table. The food was good but the waiting was terrible. The staff was very friendly and apologetic but the wait was atrocious. We could have gone somewhere else to eat. Hopefully, my next time at a hibachi grill will be better. read more

Benihana - Dearborn - Steakhouses Near Me - Dearborn, Michigan

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service was great we tru appreciate quan he was a great cook friendly we loved him at our table

I always have an amazing time when I come here. The food and service is always great. It's busy and popular can't expect perfection.. I love it. read more

Our server Christin was amazing! She was very attentive and catering to our table . We've ate at this location a few times and she is by far the BEST SERVER WE HAVE EVER HAD ! Will be back thank you so much read more

Food was amazing and service was top notch. Sherrell was very attentive and showed special attention to my granddaughter! We'll be sure to ask for her on our next visit. read more

This is a shadow of the place it was. It's gone to crap! Whomever owns this place, fire your managers and start over. This place is dirty, I couldn't believe how filthy it was. The wait staff is trash and barely provide adequate service. The newer chefs are a mess, totally messes up all the orders at our table. I ordered steak and shrimp, the chef put my shrimp on another person's plate. Quickly realized he messed up and tried to take it off the person plate and put it on mine. I stopped him before he could as the person had already been eating off their plate. This place is gross! Owners wake the help up or shut it down. The health inspectors need to make a surprise visit! read more

This was my son's first time at the restaurant. We had J as our Chef. He was AMAZING! He made sure we were all set along the way and thoroughly entertained. My son enjoyed his food, his he environment and asked me while leaving this review if I could give J a rating of 100! We will be back to see you J! Thank you so much for taking pride in what you do read more

Benihana - Dearborn - First timer! - Steakhouses Near Me - Dearborn, Michigan