1. Benefit Brow Bar at Ulta

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    Tracy, CA

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    Benefit Brow Bar at Ulta

    4.4 (23 reviews)
    Open • 10:00 am - 9:00 pm

    By appointment only

    Services - Benefit Brow Bar at Ulta

    Makeovers

    Makeup application

    Benefit Brow Bar at Ulta Photos

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    stephanie w.

    Yes, this is another raving review of Leo's brow artistry! He is amazing! I brought my 12 year old daughter who was self conscious of her bushy brows and he transformed them! She got many compliments at school and we will only go to Leo! Jaida says Hi Leo! We always send her friends and people we to him and they are just as happy!

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    4 years ago

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    9 years ago

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    9 years ago

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    10 years ago

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    11 years ago

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    12 years ago

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    7 years ago

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    9 years ago

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    12 years ago

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    9 years ago

    Love to stop by and get my brows done by Chris!! Not only does he do a great job but he's a lot fun! He's Awesome!!

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    11 years ago

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    11 years ago

    I see Chris for my eyebrow waxing. He does an amazing job. He takes his time to make sure the brows are perfect. Great customer service.

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    Ask the Community - Benefit Brow Bar at Ulta

    Review Highlights - Benefit Brow Bar at Ulta

    “I just went to Leo for the first time the other day & my eyebrows look better than they ever have.”

    Mentioned in 14 reviews

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    European Wax Center

    European Wax Center

    4.4(358 reviews)
    0.1 mi
    •$$
    Available by appointment
    Walk-ins welcome

    I went here to get a wax for the first time in a while and had a very pleasant experience! It's…read moreclean, spacious, and everyone there is very welcoming. I got to meet Jasmine and I had a great experience with her as my waxer. I will definitely be back!

    My family has invested years of business into this location. Not only have I been a long-time…read morecustomer, but both of my daughters have been clients as well. Until recently, our experiences were consistently positive. Unfortunately, since the management change, the level of customer service has become unacceptable and declined significantly. I recently spoke directly with the manager Dilai regarding a concern, I expected professionalism, active listening and a willingness to resolve the issue but instead the experience was extremely disappointing. Rather than listening and trying to understand the issue, she repeatedly interrupted and kept repeating the same statements without addressing what I was actually saying. It felt dismissive and unprofessional. The conversation was frustrating, dismissive, and completely unproductive. What made the situation even more concerning was that, despite our long history as customers, the staff seemed unfamiliar with us and were asking basic questions about my daughters that should have already been understood in the context of our relationship with the center. The manager Dilai also promised to call me back, but never followed through. A simple follow-up is a basic expectation of customer service, especially when a manager personally commits to it. Failing to do so only reinforced the feeling that customer concerns are no longer valued. The most disappointing part is that this was not a one-time interaction with a front-desk employee, it was my experience with the manager Dilai herself. Leadership sets the standard for customer service, and based on this experience, that standard has fallen dramatically. Loyal customers are the foundation of any successful business. We deserve to be listened to, treated with respect, and have our concerns acknowledged. Sadly, that was not my experience. I sincerely hope ownership takes a closer look at what is happening under the current management because the difference is noticeable, and not in a positive way.

    Photos
    European Wax Center
    European Wax Center
    European Wax Center

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    Benefit Brow Bar at Ulta - makeupartists - Updated October 2026

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