I made an appointment specifically to inquire about a treatment that I saw on their website. I called and spoke with a very nice receptionist who asked about my reason for being seen etc and was set up with the Tracy branch as this was closest to me. A week later, I go to my appointment. Hardly any wait which was great! But then I am greeted by the provider who has no idea why I am there, so I tell her my concerns, and she tells me there is no treatment for this. I bring up the treatment that I saw on the website and she has no idea about what I am referring to. I kid you not, I had to literally pull up their website and show her what I was asking about because she didn't know about it. She looks at my phone and tells me she doesnt know about it because the service wasnt being done in Tracy. So going there was a complete waste of time. I wish they had told me before I came in to save me a trip. The provider did call me later on after appointment to tell me that there is a branch over an hour away that could perform the service. So 1 star for follow up. read more

WOW! What an amazing doctor Dr. Basile, so thorough, so caring, so good at what she does, highly recommend her to anybody with possible skin cancer or lesions that could be precancerous. The staff were Awesome also, so kind and helpful. So glad I went there! THANK YOU SO MUCH:) Rory read more

Went in for full face and underarm laser hair removal. The staff was friendly. I wanted to save money on waxing and threading but ended up spending more on this treatment for it not to work. My facial hair are still there and very noticeable. Lesson learned, I will not try this again. read more

Was charged $175 for a 12min consultation. Didn't even offer the services that google said they had.

Had an appointment, was seen. The prescription I needed was never sent to the pharmacy. I've called them a dozen times, no answer and no response to messages. Buyer beware... read more

I went with so much hope that I'll be helped or at least I'll be given advise but all I got is No No No to all skin problems I shared with the Dr. Seemed like she was not even interested in my problems and keep moving her head. The app took less then 3 min.I don't have a insurance so had to pay out of pocket. I don't recommend this place at all. Waste of time and money. It's very sad how they make you feel when you make the app but when you go there all you get is disappointment. read more

10/10 rating for Ms. Nichole, who I am insanely grateful to for making my Coolsculpting experience as comfortable as possible!! She is so sweet and professional and made sure I knew exactly what to expect and how to achieve the best results after the procedure. Karly (sorry if I'm misspelling!!) at the front desk is also such an angel - I could have stayed with these ladies all day. So excited that I still have a BSI close by at our new home and am looking forward to my follow-up appt!!! read more

The staff at the Berman Skin Institute in Tracy are extremely professional, courteous, and friendly. They always give me warm welcome when I arrive and I am never kept waiting. The dermatologists are knowledgeable are the best at what they do. I highly recommend them! read more

I came with a rash. I was prescribed medication to treat a fungal infection, and it somewhat worked. For my follow up appointment, the doctor asked me to visit to get a biopsy done. Unfortunately, once I arrived I was told I could not have the biopsy done due to the medication I was taking (that they prescribed) would interfere with the biopsy results. Later I tried to cancel my appointments with this unprofessional practice. After cancellation, they proceed to call me about rescheduling my appointments. When I call back, they told me my appointments have already been cancelled. You might have better luck than me, but you might not. Edit*: They also love to charge you nothing in the office and then send you a bill in the mail later, happened to me twice. Not sure if they are snakes or incompetent. read more

I'm giving them one star because the staff was very nice and the atmosphere was clean. I was totally disappointed when I got there. I mean I was there no more than 20 minutes. He (PA) acted as if he never worked with African American skin; dark skin before. Everything was I don't want to do this or that to your skin because I'm not sure if pigmented skin would react to the treatment or not. He didn't look at anything I went in for. He just pretended like he was interested in helping me and gave me a bag of aveno samples to use. Lol. I mean dude really? I could have done that myself. I felt like an animal that they never seen before. All that to say, I will never go into that place again. If you're going to be a doctor or PA, whatever, make sure you can treat all patients, not a certain demographic of patient population. read more

Thank you for all your help Nichole! You were awesome. 10/10 recommended! See you soon

Called to inquire about services they offer. Their automated phone system says to press 0 to inquire about services they offer so I press 0 and it says that's not a valid entry. I then pressed a different number to speak to someone who (I hoped) would be able to transfer me to speak to someone about services. Was on hold for 15 minutes and when they picked up I told them I had some questions and they hung up on me. read more

I had planned my first ever fraxel laser treatment. Had to get the time off far in advance and stop my tretinoin treatment 2 weeks before. Then after all this time the provider wasn't avaliable the day of my appointment. ​ read more

Nurse practitioner was really rude and condescending. Was not professional at all and started would not listen to what I was saying.

This Place is AMAZING! The staff is very supportive, sweet and caring. Christine Sung (PA) always goes out above and beyond to take good care of you. Totally recommend this place. read more

I cannot express how much I appreciate Dr. Nicole and her staff: Brenda, Vanessa, and Jessica. Walking in everyone was smiling, warm, and so nice. I felt like I was really in a place where people were passionate and enjoyed what they do. My visit with Dr. Nicole was very thorough and she really catered to my individual issues. She went into detail about various treatments for my skin, side effects, and gave me options to chose from. I felt she was working alongside me and my needs, instead of just telling me the plan of action for my persistent acne. She also gave me a regimen to follow that was typed on paper, which I refer to often at home. She is amazing & I am so glad I was able to be seen by her. I highly recommend Dr. Nicole. read more

My experience was nothing short of horrible. The nurse Kelsey Chung was probably the most impersonal nurse ever. She made my experience very transactional, didn't listen to any of my concerns, brushed me off and didn't bother to even look at my area of concern. I understand that she did schooling but she was on a high horse and didn't address anything I came in for. I would never return to this place of business, recommend it or schedule another appointment again. To say this is a specialty Clinic is a joke, one expects an elevated experience let alone a basic check up on an area of concern. For a professional to dismiss a patient is very unsettling and one can assume your concerns aren't being addressed, or properly being monitored. read more

Love the staff here they are always welcoming and work very hard to accommodate you. The doctors are knowledgeable and always know the answer to your questions. This is definitely the best office in the valley ! read more

Nichole was so extremely helpful and comforting throughout the whole process. she constantly checked in on me, got me anything I needed, and was overall very friendly and made me feel comfortable throughout the several hours that I was in the office. I definitely recommend seeing her!! read more

I came to Berman Skin Institute to get skin tags removed from my neck. Dr. Van was very clear on what to expect and tested a few to be sure laser removal did not scar my skin. I returned three weeks later and found that it was right for me, no scarring happened and the tags were completely gone. I highly recommend this place because of the doctor and the whole staff! read more

SO happy I found BERMAN Skin Institute! I've been getting Botox for 8 years now, and this is the ABSOLUTE best I've EVER had! Joe is incredibly gentile handed, and made me feel super comfortable. The staff is also nice as can be. I highly recommend BSI to everyone read more

Great dermatologist! I've been going here for years now. The ladies at the front desk are super nice and helpful. The Dr is always very sweet and thorough. Would definitely recommend. :) read more

Omg this place was a nightmare. Rude woman called me to confirm my appointment.after I emailed and reported her actions and cancelled my appointment, I got a call from a very nice woman saying if you keep the appointment you can have 20% off service. I go when I get there the woman at the desk tells me I'll be right with you and she takes a phone call . Britney was nice but I believe they put her with me because I'm black and she's black . To top all this off it hot as hell the ac is out would you like a fan Britney asked then this guy comes in to do my fillers he seemed clueless. Asking me questions like am a doctor he send me out with the same line I went in with and a lot off bumps didn't smooth fillers out omg I'll never go back and get the rest of my fillers very disappointed read more

I have gone to Berman for both medical and cosmetic services. Each time, the entire staff has been helpful and professional. Karley always greets me with a smile and is efficient and personable and makes me feel like a priority. Nichole always calls me back to a room in a very timely manner. She is friendly and makes sure I am comfortable and all of my needs are met. Joe is professional, knowledgeable, and proactive with treatments. I always leave feeling that I have had the best and most thorough service. read more

Wow, where do I start!!! I got Coolsculpting done on my whole abdomen area and flanks. Nichole was so welcoming and friendly and made me feel like I knew what was coming every step of the way. That was really important to me because I've never done anything like this before! She was very kind and answered all my questions. The whole process was really interesting. It doesn't hurt as much as it just makes you a bit uncomfortable at times and sore after. Super excited to come back in three months for my after pictures!! Thanks Nichole :) read more

This place is the best! I am so glad I found Dr. Nicole Petro. Everyone in that place is truly amazing, from the front office staff to the assistants--Incredible people!! I can't wait to go back to her in 3 months. Definitely the place to go. read more

Dr. Nichole saved my skin and the wounds on my face is healing nicely under her cares. I will not go anywhere else for my skin issue other than sticking with my one and only Dr. Nichole :) read more

This place is great! The ladies up front are all super nice, medical assistants that I have interacted with have all been very friendly and Nicole is amazing! I had been "diagnosed" with a skin issue by two separate dermatologists at another practice, and been prescribed a steroid to use, every day, to manage it. So when the steroid wasn't managing it very well, I came here. Nicole took a look, said that is not what they told you it was, told me what it actually was, prescribed a two week course of medication and viola! skin cleared up. After years of putting steroids on my skin for nothing. Not only do I have better and more knowledgeable care but I can get it in Tracy instead of driving out to Fremont. Win-win all around! read more

Joseph Chiera is the best there is! Him and his staff are amazing, professional and really care about their patients. If I could give more than 5 stars I would. read more

I love this place, Nicole is one of the best dermatologists I ever met. God bless her always ,I will continue coming to see her for my dermatology needs or follow her every where she goes. read more

Went in to have a mole checked on my back and Nicole Petro was thorough enough to look at my entire back/upper body and found/biopsied a lesion of suspicion, which to my surprise came back to be skin cancer. I am 27 years old and had no clue that skin cancer would find me at this age! Nicole and her staff were very professional and personable, I was seen on time and she was very thorough and informative. I'll be returning to Berman Skin Institute to have my skin checked on a regular basis! read more

Very pleased with dr cinque. She is thorough and well versed in identifying skin cancer and suspicious areas where skin cancer could be lurking. Very pleased to be her patient. read more

Went in for multiple skin issues. Saw Dr. Nicole Petro, she and the staff were great. Took care of the redness on my face, warts, and Botox. Yep, I look younger now and it didn't hurt at all. Painless and takes no time whatsoever. read more

Why would anyone go anywhere else? Incredibly skilled, professional services administered by staff whose expertise in providing natural, refreshing, and immediate results are yet to be surpassed. Couple this with warm, friendly people who treat you like family (the relatives you love!)--I honestly can't recommend them highly enough. I have benefited from skin cancer checks, successful treatment of sun damaged skin and have had WONDERFUL results in treatments to hold those wrinkles at bay. From the front desk welcome to the caring medical staff--they all are...incredible. Whoever did the hiring for the Tracy office hit a goldmine of talent. In summary: Exemplary at every level. read more

I ended up at this office after not being able to see my regular dermatologist for an urgent condition and I'm VERY happy I came. Nicole is now my new provider :) The staff is wonderful and they keep the front of the office clean and neat. Nicole is warm and personable and explains conditions very thoughtfully and I relate to her very well, unlike some of the other providers in Tracy. I'm excited to continue coming here for future skin care and cosmetic needs. Most importantly, it's nice to have another wonderful option in Tracy. I've recommended her to my friends and family already and look forward to continuing care! read more

I have to give a huge rave for this place!! Dr. Nicole is wonderful the girls go above and beyond. Brenda is very nice and Jessica and Vinessa are very knowledgeable. I highly recommend this office. read more

Everyone very professional and super friendly. Dr. Petrol is very thorough and explains in detail how to care for your skin problem. Highly recommend her office and staff. read more

Nicole Petro did my lip injections twice at the Berman Skin Institute in Tracy. I hardly had any swelling, pain or bruising and she did an amazing job! I am so happy with her work, my lips look natural and she was so gentle. I highly recommend her for lip injections! Thank you Nicole! read more