The receptionist here was very helpful when it came to giving instructions to find the office. The…read moreoffice is shared with AAA, which was interesting. The nurse who administered my Botox was very informative and very sweet; she educated me on the treatment, and was very patient during the injection process. She was so gentle when handling the needle, and was patient with me icing my injections in between pokes. Definitely going to come here again once my Botox wears off.

I thought I had already reviewed here but I guess I never did! I've been coming here for about 2…read moreyears I think now? Veronica is ALWAYS very professional but we've come to talk life as well,which makes it more personable for me! She's very honest on what you need or don't need and I like that! Very spa like setting and clean. Ive been coming in for Botox and never have had a problem. The results are always great.

My family has invested years of business into this location. Not only have I been a long-time…read morecustomer, but both of my daughters have been clients as well. Until recently, our experiences were consistently positive. Unfortunately, since the management change, the level of customer service has become unacceptable and declined significantly. I recently spoke directly with the manager Dilai regarding a concern, I expected professionalism, active listening and a willingness to resolve the issue but instead the experience was extremely disappointing. Rather than listening and trying to understand the issue, she repeatedly interrupted and kept repeating the same statements without addressing what I was actually saying. It felt dismissive and unprofessional. The conversation was frustrating, dismissive, and completely unproductive. What made the situation even more concerning was that, despite our long history as customers, the staff seemed unfamiliar with us and were asking basic questions about my daughters that should have already been understood in the context of our relationship with the center. The manager Dilai also promised to call me back, but never followed through. A simple follow-up is a basic expectation of customer service, especially when a manager personally commits to it. Failing to do so only reinforced the feeling that customer concerns are no longer valued. The most disappointing part is that this was not a one-time interaction with a front-desk employee, it was my experience with the manager Dilai herself. Leadership sets the standard for customer service, and based on this experience, that standard has fallen dramatically. Loyal customers are the foundation of any successful business. We deserve to be listened to, treated with respect, and have our concerns acknowledged. Sadly, that was not my experience. I sincerely hope ownership takes a closer look at what is happening under the current management because the difference is noticeable, and not in a positive way.

Jaz is awesome! Fast, efficient, makes the experience comfortable and most importantly a quality…read morewaxing service! I shared some specifics that I would like addressed and she ensured to take care of my requests perfectly. Front desk staff is also very friendly and accommodating. This is a customer focused location and my favorite since moving to the valley!

I was lucky enough to find this place after being highly disappointed by a doc that expected me to…read morewait for him for an hour after my scheduled appt time to give myself time to get numbed up! Alyne is located in a nice medical office building in Tracy right on Grant Line Rd. I was immediately greeted, completed my intake form, had a brief consult to go over the product I wanted, took some photos & then sat for 15 minutes to get numbed up. (The appropriate time to have to wait! Not an hour)! My nurse came back in, completed my procedure, went over after care and the staff even checked my Alle points for me! Both ladies I interacted with were very nice and highly professional! The spa itself if beautiful! It's clean, of course, with a very calming ambience and beautifully decorated. I had some swelling and bruising, as to be expected, but overall am very happy with my results! Thank you!

This is my second time here, and once again, Morgan was the nurse injector that did my Botox and I…read morecouldn't be happier. From the moment you walk in, she makes you feel welcome, greets you with the warmest smile, and her calm, kind energy immediately puts you at ease. I've always been really scared of needles , so when I got Botox for the first time back in February, I was definitely nervous. I told Morgan how I felt, and she was so understanding and reassuring. She made me feel completely safe and comfortable, and now, coming back for my second time was a no-brainer. Morgan is truly amazing gentle, patient, kind, and so skilled at what she does. I trust her completely, which makes letting her work on my face easy and stress-free. I've never felt rushed or pressured, she takes her time to explain everything and makes sure I'm confident and comfortable throughout the process. Every time someone asks me about injectables, I always recommend Morgan 100%! If it's your first time getting Botox or you're nervous like I was, she's exactly the person you want. She makes the experience feel smooth, safe, and honestly... even enjoyable.

Rain is fabulous. Her energy is supreme. And her threading skills are marvelous. I have been going…read moreto her for years for my eyebrows, her touch is gentle and pain free, I absolutely recommend Rani for facial threading. She is a Tracy Gem. thank you Rani.

I am a repeat customer of Rani's today she lost me as a client. she really left me with two…read moredifferent eyebrows. Not only am i devastated but now i feel hideous.

Love this place! They are super friendly and will take you in last minute if they have the…read moreavailability. One stop shop, you can get your eye brows threaded, get lashes, and shop all in one!

Hands down the best threading place! The ladies are always so nice and welcoming, and they do a…read moregreat job every time. The salon is clean, and the atmosphere is friendly and relaxing. I always leave happy and with perfectly shaped brows!

Every single appt and experience with this staff has been amazing. I've been going for the GLP-1…read moresemiglutide medication and Dr Singh is wonderful. He genuinely cares for your health and works with you every step of the way. All of the staff mentions to call them if anything was to occur and I can tell they all care for you as not just as a client, but as a person. I appreciate Heather and Lyn for always accommodating my schedule (I'm a commuter) and I can't wait to treat myself to another service soon! If you are hesitant to start these types of weight loss drugs, take the risk! I was hesitant too but 30+ pounds down and I can tell you it works. Yes, you have to put in the work, but in the end the best thing to invest in is yourself and your health!

I purchased a Groupon for a treatment here at the spa. The place is super clean and welcoming and…read moreit appears to be new. The staff was super friendly and the nurse that did my session was patient and kind and answered my questions/ concerns. I felt very comfortable. I'm pleased with my results so far and look forward to trying more of the services. Highly recommend

I made an appointment specifically to inquire about a treatment that I saw on their website. I…read morecalled and spoke with a very nice receptionist who asked about my reason for being seen etc and was set up with the Tracy branch as this was closest to me. A week later, I go to my appointment. Hardly any wait which was great! But then I am greeted by the provider who has no idea why I am there, so I tell her my concerns, and she tells me there is no treatment for this. I bring up the treatment that I saw on the website and she has no idea about what I am referring to. I kid you not, I had to literally pull up their website and show her what I was asking about because she didn't know about it. She looks at my phone and tells me she doesnt know about it because the service wasnt being done in Tracy. So going there was a complete waste of time. I wish they had told me before I came in to save me a trip. The provider did call me later on after appointment to tell me that there is a branch over an hour away that could perform the service. So 1 star for follow up.

WOW! What an amazing doctor Dr. Basile, so thorough, so caring, so good at what she does, highly…read morerecommend her to anybody with possible skin cancer or lesions that could be precancerous. The staff were Awesome also, so kind and helpful. So glad I went there! THANK YOU SO MUCH:) Rory

Revive Me Med Spa is amazing! From the moment I walked in, I felt welcomed and cared for. The staff…read moreis so professional, knowledgeable, and genuinely kind. They take the time to listen to your needs and explain every step so you feel comfortable. The spa itself is beautiful, clean, and relaxing such a calming atmosphere. My treatment left me feeling refreshed, confident, and totally pampered. I can't recommend this place enough definitely a 5-star experience every time!

I waited so long out of fear to try Botox and fillers but Alaa and Tonee completely put me at ease…read more I recently started doing microneedling with them and have noticed such a difference in my skin. I tell all my friends that this is the place to go in Tracy!