1. Benefit Cosmetics BrowBar

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Norman, OK

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Benefit Cosmetics BrowBar

4.3 (8 reviews)
Closed • 10:00 am - 8:00 pm

By appointment only

Services - Benefit Cosmetics BrowBar

Makeovers

Makeup application

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Ulta Beauty

Ulta Beauty

2.1(21 reviews)
0.0 mi

This place has continued to disappoint me over & over. I've had a couple good experiences but all…read morethe rest have been crap. They need to hire better ppl. Seriously! Management sucks too. The Hispanic lady. The salon is good but expensive. Idk, overall I would definitely go elsewhere even for that.

I took my niece to this Ulta for her birthday so she could pick out a few special treats…read more Unfortunately, the experience was disappointing from the moment we walked in. As we entered, several associates were standing in a group near the front, but no one greeted us or welcomed us into the store. While that alone isn't a huge issue, I overheard one employee comment about my niece wearing a birthday sash in what came across as a rude, annoyed tone. It immediately made us feel uncomfortable, especially since we were there to celebrate her. Not once did an associate check on us or ask if we needed help. Multiple employees walked past us (literally passing us on the aisle) several times, and I watched them stop to ask other customers if they needed assistance while completely ignoring us. At checkout, Lina was polite and kind, and I appreciated her friendliness. However, when the associate at the neighboring register called "next," we explained that we were together. She simply turned around and walked away without saying a word. Overall, I was hoping to make this a fun birthday outing for my niece, but instead we left feeling unwelcome. She's 8 years old and it was disappointing to see a group of women make no effort to acknowledge her, especially on her birthday. For comparison, we stopped at Sephora across the street , and their team went above and beyond to make her feel special. The difference in customer service was night and day.

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Benefit Cosmetics BrowBar - makeupartists - Updated October 2026

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