I understand things happen but we booked a couples massage a month in advance since we would only…read morebe in town a few days for my husbands birthday. I explained this when I booked the appt. Our appt was scheduled for 4pm and just FOUR HOURS before our scheduled massage I received a voicemail and text that the massage therapist was out sick and they were cancelling our appt but would give us 10% off for the inconvenience. I responded this was extremely unfortunate and that we would not be in town to go another day. This was their response We apologize for the inconvenience, we will get your appointments canceled. If you ever want to book in the future please give us a call! Very unprofessional and lacks remorse. Now I wouldn't trust them to book in the future...

My very sweet boyfriend booked me the Oklahoma Red Earth spa package for my birthday. When I…read morearrived I was greeted by the girl at the front desk who brought be back to the steam room. She nice/friendly but I do wish she would have told me little more clearly what was happening. It felt very rushed; she told me the order of services, but wish she'd told me where the shower room was, which massage room, that I'd need to wait a little bit before my massage, and who I was having my service with. She was the only person taking care of the front desk so this was probably a management issue. The steam room was fantastic, it is very nicely tiled, it didn't seem cheaply made as a previous poster said. It warmed up to 113degrees and was gradual which I loved! And the aroma therapy made it so relaxing. It was a very comfortable size for one person. It's silent in there, other than the sound of the steam. I used the rain drop shower (twice), they did have shampoo and conditioner available to use. There's no hair "product" and no combs available for use (so bring your own)! I did call asking if I'd need to bring shampoo/conditioner and was told it was available, but I wish they'd told me there was nothing else, and to bring my own comb. I've been to spas in the past where you can use their comb, they're sanitized in between. My massage was great, I had a 90 minute hot stone massage followed by a body scrub. Both were very relaxing. My masseuse did a very good job and was accommodating; I asked for more/less pressure and also asked for the heating pad to be turned off because I was hot (not because it was hot, because I just run hot). She was very nice. I was so relaxed when I was finished! I can see how people would say the spa is dirty, the walls need some paint and the baseboards could be scrubbed. The floors are concrete so they can look dirty, but I don't think they are dirty. I used 3 towels, they were oldish towels and one of them smelled mildew-y, like it'd been left in the washer too long before being thrown in the dryer. The rugs in the shower room and treatment room could be replaced. Things I'd recommend: -Washcloths in the shower room -Locks on the shower room doors (this really bothered me) -New towels -Combs -Some kind of music piped into the steam room, something "zen" as it is way quiet in there, I took my phone in there and played some zen music. -A selection of sizes for spa shoes (they gave me a small size and I'm a size 10) I wore my own birkenstocks around the spa. -Lockers for your stuff, or cubbies or something. You have to carry everything around with you and give you a basket. Overall I enjoyed my time here. The staff was nice, services were as described on the website and if I lived in the area I'd probably return. My services were all on time. Upon checking out the girl did ask if I wanted to rebook, but once I said I didn't live there she didn't push it. I do think they are priced like a higher end spa. When I go to a spa I expect they accommodate the things I'd need and if I came back I'd bring my own towels, shower sandals, etc and because of that I'd expect the prices to be a little lower. I'd agree it's missing the "comfortable" feel that I've experienced in spas in the past.

Came in hoping to become a regular client, had the best service and consultation. BUT when i went…read moreto pay for my service and also the facial products. I scanned the cashapp code they provided on their POS/register and sent my service payment ($165). They proceeded to tell me after sending payment they didn't have cashapp as a payment option. They blamed it on the company they bought their point of sale system from & my bf had to pay another $165 to them without any refund on my payment. The owner told us "she doesn't answer questions" while her receptionist didn't have any answers or resolution but to take my contact info down.

I've been a client of Aura for two years now. We live in Norman as well as Dallas and I found my…read morenew facial 'home'. Merilyn is wonderful! The treatments that I have had are lashes, hydra-facials and microneedling. As Merilyn was booked up, today I had a hydra-facial by Laney. She joined the team last August and IS FANTASTIC! Don't try another spa studio, THIS is the ONE!

I've had massages and facials here and they are fantastic!! Worth every penny. very clean and the…read moreemployees are all amazing!

My daughter & I just had a couples facial. The estheticians were knowledgeable, professional and…read moretalented! It was my daughter's first experience with a facial and she is hooked! We will be back! See you all again soon! Side note: I found out today in a spa tour before our appointment that you can participate in a head to toe package and I think that sounds like a birthday wishlist item for SURE!

What a surprise to drive up and see the salon is no longer there! Salon closed without any…read morecommunication to their frequent customers! Wow! Anyone know why the salon closed? It was my favorite salon, now having to find a new nail salon in metro community.

Well I like going here since it's close to my house and I usually don't have to wait. But today I…read morewent to check & realized it's $5 more than usual. After asking why I was told "well she filed & shaped your nails with the fill." Excuse me??? Since when isn't that part of the experience already? I mean THEY HAVE TO FILE AND SHAPE!! So needless to say I'm going to find another salon. This is Rediculous! Even the lady next to me checking out asked the same question & was told the same thing. They are getting so greedy at these salons!

Before my appointment, I've never had a spray tan before. Jodi answered all of my questions and…read moremade me feel so comfortable during the session. I initially booked a 4-8 hour express spray, but because my appointment was at 8:30 pm, we went with the overnight option to avoid a 2:00 am shower rinse. Her guidance was much appreciated and I will be going back for a spray!

I won't get a spray tan from anyone else! The quality service they provide is just what I am…read morelooking for when I want a summer tan for a vacation or special event. They always give me the skin I'm looking for!! No streaks or orange skin, just the perfect even tan!

Absolutely recommend. Wonderful experience for myself and my husband. We had Amber and Vicki and…read morethey did a fantastic job!

This was my second visit. The first time I had a good experience, although I thought the prices…read morewere high. I decided to give them another chance and ended up spending over $250 on two full sets. One had designs and beads, while mine was very simple. Mine took longer than my daughter's, the quality was poor, I had to return to have them fixed, and less than a week later one of my nails came completely off. I left an honest review based on my experience because I believe that's what reviews are for. Shortly afterward, my small business received two 1-star reviews from people who have never been customers. One left no explanation, and the other falsely claimed they got food poisoning from our shaved ice stand. You can draw your own conclusions, but the timing speaks for itself. As a fellow small business owner, I would never retaliate against another business for leaving honest feedback. If this is how criticism is handled, it's not a business I can recommend. Take a few minutes to read through their reviews for yourself. You'll see that my concerns about the pricing and quality aren't unique, and other customers have shared similar experiences. I wasn't trying to hurt anyone's business--I was simply trying to help others avoid spending their hard-earned money on an experience like mine. I recommended Aaron at Artisan Nails because that's where I've personally had a much better experience, and that's my honest opinion.

Super nice staff, Seriously! They are patient, kind, and speedy! I would go back, i love a white…read moreset and they did it amazingly

Our experience at KS has been terrible every single time, the nail techs are kind and respectful…read morebut the front desk lady is unbelievably rude and disrespectful. Today my friend and I went and they told us the wait was 15 min but ended up waiting atleast 40 min and once they sat us they made my friend get up to put someone else in her seat who had just walked in. They then forgot about her and when she asked the front desk lady what happened she laughed in my friends face and never once apologized for the outrageous service.

I've gone to A Balanced Body many times over the years and every single time, they've been…read moreabsolutely wonderful! I haven't been to their new location (I no longer am Southside, so it's not as convenient as it used to be for me to go to), but the old location was wonderful and soothing and I imagine the newer location is just as great! It had a fantastic vibe. Hoping to visit there again soon. I need a good massage.

Excellent. Have been several times, prices are very reasonable, salon is quiet and Amanda is great!read more