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Ben & Jerry’s

3.3 (43 reviews)
Open 10:00 am - 10:00 pm
Updated 1 month ago

Services - Ben & Jerry’s

Catering

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Tammi J.

Nice ice cream shop and they had vanilla ice cream. I can never find vanilla in the supermarkets since I am only supporting B&J going forward. Shop very clean and I sales girl offered samples but I refused as I saw that as extra Calories. Please with the experience.

Small two scoops with cherry Garcia and butter pecan
Hwal L.

The things that I was NOT happy with brought the experience down, but there's no question that they make some kickarse flavours. ++ Big open space. Beachfront location, only a small block away from Virginia Beach. Butter Pecan was frozen solid unlike other flavours we got. - - The label sticks onto the bottom of the cone and is impossible to remove - there has to be ways to avoid this. Not all ice creams looked properly frozen, and my Cherry Garcia in particular was already melting IN THE FREEZER before I was served, and the same for Chunky Monkey, Mint Chocolate Chip - not good! Next time, we'd most likely try other places where ice creams are frozen solid like they should.

Vonna L.

Had a coupon to Ben and Jerry's so I treated my kids to some Mint Chocolate Chip Ice Cream. I was confused why the ice cream didn't have the green dye for the mint ice cream. It was good and the kids ate it but it wasn't the same that we usually get. Friendly staff ! Would go back to this location.

William H.

The ice cream as usual is exceptional. Problem here was that they were out of soft serve and waffle cones. It's also a super busy spot on a main tourist street, yet they only had 2 people working the front. Aside from that, the ice cream choices and flavors satisfy every taste bud!

Cinn-dough-rella. Scoop shop exclusive. It was good but Cinnamon Buns is way better.
Brian L.

Ben & Jerry's is some of my favorite ice cream. Dense, rich, tons of unique loaded flavors. Big fan of cinnamon buns. Can't find an ice cream I like better. This location is about a block or two inland from the beach. 5 minute walk from the boardwalk. Clean. Well staffed. Just like every other Ben & Jerry's they have scoop shop exclusive flavors, sundaes, milk shakes, chocolate dipped waffle cones. Loved the location and love ice cream. No complaints.

Half Baked on top, Chunky Monkey in middle , tonight dough on bottom

I got three scoops of tonight dough, half baked, and chunky monkey which I recommended all those flavors since they are all good. Half baked is like a vanilla version of the tonight dough and chunky monkey is a crunchy banana nut caramel chocolate ice cream!! Ben & Jerry's never disappoints and this location actually had a few open table to sit down which was very nice.

Richard R.

The place was packed but everyone was served quickly and efficiently. Ice cream was delicious as you would expect.

Vegan coconut almond fudge chip!!

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5 years ago

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Ben J.

Thanks for sharing the love!

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2 years ago

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5 years ago

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Ben J.

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6 years ago

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Ben J.

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6 years ago

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2 years ago

Ice cream was super yummy & cute shop! Although I didn't care much for the dairy free CCCD, it's awesome they have it as an option!

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Ben J.

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3 years ago

I've always loved Ben & Jerry's but paying nearly $9 for a small waffle cone is just ridiculous, and they ask for a tip on top of that.

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Ben J.

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9 years ago

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5 years ago

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8 years ago

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5 years ago

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Ben J.

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6 years ago

Too expensive. No tables or chair where you can enjoy your ice cream. Won't be coming back here.

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Ben J.

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7 years ago

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8 years ago

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7 years ago

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9 years ago

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8 years ago

My daughter went out from ocean beach for this ice cream. The location is great from the boardwalk

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5 years ago

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Ben J.

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10 years ago

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5 years ago

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Ben J.

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8 years ago

With the threat is hurricane Florence pension the store was empty. The staff was helpful.

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9 years ago

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7 years ago

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6 years ago

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9 years ago

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7 years ago

drove all the way down here for free cone day just to find out they were closed and it was only 7:30

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10 years ago

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11 years ago

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9 years ago

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7 years ago

5 people working, short line and took 15-mins to get to the front of the line. Hate to see this place during the busy season

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10 years ago

The place was nice and clean and the staff was friendly and service was prompt. The ice cream tasted just like it always has... fantastic.

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7 years ago

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7 years ago

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10 years ago

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Page 1 of 2

Ask the Community - Ben & Jerry’s

Review Highlights - Ben & Jerry’s

Due to Covid they do not have much seating right now so be prepared to walk around town a little to find a seat.

Mentioned in 2 reviews

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Custom Cake Cakery

Custom Cake Cakery

4.1(8 reviews)
8.4 mi

I stopped by Custom Cake Cakery today to pick up some cupcakes. I used to come here before when it…read morewas a different bakery years ago. So it was my first time here since they changed. I was greeted right away. The young lady at the counter was nice, she was patient, and she answered all my questions. The store is a vibe. There are beautiful flowers and decor, and it's pretty and clean inside. There's a table inside, but it's not much space to eat there. So it's more of a pickup type of bakery. They had several different flavors of cupcakes in the display which all looked tasty!! They also sell custom cakes and other baked goods. I grabbed my cupcakes but I was taking pics for my review. So as I'm taking pics, I'm smiling and minding my business. A lady walks in and you can tell she was in a bit of a mood. She started talking to the girl behind the counter in a rude tone. So I went on taking my pics, and the counter where the register was, had several boxes, so I sat my cake box down on this little cart that had toppings. I thought it was too cute not to get a pic of. All of a sudden I hear the same tone say "please don't sit anything there"! I wasn't aware she was talking to me at first so, she said ma'am and I turned around. She told me no, don't put anything on that, we take that to shows or for catering. She said it could get scratched up or dinged. I apologized and moved the box. She was still talking. So I said ok. I mentioned there wasn't a sign up or anything to alert me that it was a problem. But I wasn't being rude or weird. I mean it literally was a small dessert box. When we both walked outside I told her I wasn't trying to be rude, I just wasn't fond of how she was speaking to me and thought the sign would help avoid conflicts in the future. She obviously didn't want to talk about it, so she said we never needed a sign because no one has ever done that before!! As if I'd broken some unspoken law. Lol. By this time I was confused as to what I did that was so wrong, I even had to giggle because this small situation didn't warrant her being snappy. I tried to give her grace because I don't know what kind of day she was having. But I'm assuming she's the owner at this point. She should definitely get her tone in check, because customers can pick up on your nice nasty approach. I thought this was going to be a good experience, but it left me confused and a little disappointed. The whole vibe was light and airy before she walked in. As for the cupcakes they were not what I expected. I got a mystery box so it was a mix of cupcakes they pick out that are leftovers from the previous day. But these had to have been from several days ago because each and every one was hard, none were moist. Very heavy cupcakes. There was carrot cake, I think a maple one, lemon blueberry, and chocolate. I noticed the carrot cake one had the after taste of raw flour.. . The chocolate one and the lemon blueberry tasted the best out of all of them, but each one of them had to much extract, except the chocolate one. I'm not just saying this because of the encounter we had. I don't hold grudges, this is an honest reaction. I had been excited to try this place because I have a sweet tooth. Maybe the fresher cupcakes taste better, so I'll give them that. But these weren't good to me. That's just my opinion, but still check them out, maybe it'll be a different experience and you may enjoy the flavors!! Again it's a gorgeous store!!

Given the sheer number of positive comments I received during the birthday party where these cakes…read morewere the star, I would be remiss in not providing a review. As you can see from the pictures, the birthday cake and "smash" cake are absolute works of art. Our requests along with the artist's input ("baker" seems inadequate and probably inaccurate...) resulted in visually stunning, whimsical and an utterly ideal end product for the precious one year old baby girl guest of honor! But the accolades do not end with the visuals. I am grateful for the expertise and guidance received as I ordered for our party. I could not have asked for a better outcome. The actual cake was flavorful and tender. Even with the cakes still chilly from overnight refrigeration, the texture was light and moist - rich in taste with so many rave reviews from our guests. Since nana got to keep the leftover smash cake remains, picking through the baby's carnage has absolutely been worth the effort. If there is a "negative" it would probably be along the line of costs but given the nature of government imposed exorbitant taxes, there isn't much we can do about that. The first time I ordered any custom cakes elsewhere, the smash cake was a courtesy and provided at no charge. With that said, there absolutely is no comparison in end-products. We received two unique, beautifully crafted delicious cakes. And given how many years it has been since venturing in to the world of custom cakes, the price seems commensurate with inflation and nearby comparisons. So, I think this whole venture proves you do "get what you pay for" and you will find only praise for Custom Cake Cakery.

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Custom Cake Cakery
Custom Cake Cakery
Custom Cake Cakery

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Twisted Sisters Cupcakes  - Top left to right (some kind of vanilla & chocolate; oreo; PB brownie; chocolate; vanilla; red velvet; unicorn.

Twisted Sisters Cupcakes

4.5(138 reviews)
5.0 mi
$$

I have been a fan of this place since they were just a cart that you can find in random parking…read morelots around Hampton Roads. I'm very impressed by the things that we were able to find and all their specialty flavors are just as delicious as day one. Staff has always been very knowledgeable and accommodating. I would check it out next time you're in the neighborhood.

I've visited the Twisted Sisters cupcake truck several times over the years, but this was my first…read moretime stepping into their brick-and-mortar location -- and it did not disappoint! The shop is absolutely adorable inside. The display case was full of the cutest treats, and the young lady working that day was so warm and welcoming. What really caught my eye was the variety -- from classic cupcakes to dog treats (yes, pup-friendly goodies!) and even custom dog birthday cakes. Love that they include our four-legged family members. side note doggies have to sit in the car not welcomed inside, bonus they offer goodies for the doggies. I came specifically for the Caramel Latte cupcake with espresso frosting, which is part of their rotating menu and only available through the end of June. The cupcake was incredibly moist and the espresso flavor in the frosting came through beautifully -- rich but not overpowering. I honestly should've bought two! A special shoutout for their charity cupcakes -- $1 from each goes to the Children's Hospital. Supporting a local business and a good cause? That's a win-win. I'll definitely be back to try their July flavors -- this place is officially in my sweet treat rotation

Photos
Twisted Sisters Cupcakes  - Peach

Peach

Twisted Sisters Cupcakes  - Top left to right (some kind of vanilla & chocolate; oreo; PB brownie; chocolate; vanilla; red velvet; unicorn.

Top left to right (some kind of vanilla & chocolate; oreo; PB brownie; chocolate; vanilla; red velvet; unicorn.

Twisted Sisters Cupcakes  - Unicorn

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Unicorn

Incredible Edibles Bakery & North End Catering - Beautiful AND yummy!

Incredible Edibles Bakery & North End Catering

4.3(31 reviews)
2.4 mi
$$

My cake and cupcakes were fabulous; absolutely the hit of our Baby Shower! We did have some…read moreissues, however, and I will note them after saying: my cake was meticulously decorated and glorious, as were the accompanying cupcakes. I wanted each cupcake decorated to the max, like little cakes. I had trouble finding a baker that would do that, and Incredible Edibles did it without question. The cupcakes were perfect and just lovely. The cake itself was done in almond chiffon and it had white chocolate mousse and raspberry filling. Topped with buttercream almond flavored frosting. It was amazing. Cupcakes were the same and also were filled just amazing! Would use this bakery again in a heartbeat! The problems we ran into: we had to rent the actual tiered cake stand for the cake and cupcakes. I thought this was kind of silly, I don't know if it's commonplace? The cake and cupcakes were very pricey, it really should have been factored in that the cake stand was a necessity and came with the order. It was $55 to rent cake stand, unless I could provide my own. I just thought this was crazy. Additionally, I was responsible for returning the cake stand to the bakery after it's used. I paid to have the cake delivered, it seems that picking the cake stand back up would've been a no-brainer but I don't know. Also, I requested paper lace wraps for the cupcakes and they were not available. These wraps are used all of the time and are even featured on their website. This would've been a simple fix. They could've ordered from Amazon for a few dollars and fulfilled my request, but instead I had to get the wraps and bring them to the bakery. I thought this was kind of a bad customer service issue. Also, there was some confusion in communicating exactly what I wanted. I never did speak to the decorator of the cake. Only a receptionist. I did not want white flowers on my cupcakes. I asked for pink, yellow, and a brighter pink. They came pink, white and yellow. They were gorgeous so it's OK now but it's not really what I wanted and I'm not surprised. If I had it to do over again, I would have gone physically to the bakery, met with the decorator and communicated my ideas on paper. These issues may sound petty, but for the price I paid I should've gotten exactly what I wanted, perfectly and had to do no running around for it. They're also difficult to reach and have very limited office hours. Bringing the lace cupcake wraps and stand to them was complicated by their availability. Just be prepared/aware. There are few bakeries that will do this kind of outstanding cake/cupcake, you'll be very pleased! Price: 70.ish for 3 layer, filled 6" cake, 54. per doz cupcakes + 55. stand rental and 55. delivery=342.ish for really small cake and 36 cupcakes all filled with white chocolate mousse/raspberry. Individually decorated cupcakes. If they'd nailed the cupcake colors and included wraps and stand, I'd absolutely say 5 stars.

As the bride and groom, we wanted to capture the fleeting, unforgettable moments of our big day as…read morewe've been told it goes by in the blink of an eye! We were fortunate enough to receive a recommendation from our wedding venue, Norfolk Botanical Gardens, for an incredibly talented bakery team, Incredible Edibles Bakery, who exceeded our every expectation! We mostly interacted with Debra from Incredible Edibles Bakery, and what struck us most about Debra was her ability to capture, transform and bring to life the ideas we had for the vision of our wedding cake without missing a beat. Her attention to detail and artistic eye brought out the smallest, most tender moments that may have otherwise been overlooked, which led to receiving so many compliments on our wedding cake! Debra and her team are not only masters in creation, but they are also true professionals. They arrived on time, maintained a friendly and approachable demeanor, and made every small detail look perfect. Debra's level of communication is impeccable as she was always willing to answer an email or call whenever we had a question, so we knew we were in good hands the day of the wedding. They were also true champions to set up and maintain our cake throughout our outdoor wedding, on July 12th, in Virginia! During our tasting, the Incredible Edibles Bakery team provided many different ideas and suggestions to make sure we could bring our vision to life in the best and most efficient way possible while staying within budget. They asked an abundance of great questions throughout the process to get a feel for what were our absolute "must haves" and even suggested some things we hadn't thought of. In addition to our wedding cake, we also used a gelato cart from Incredible Edibles Bakery and it was the biggest hit of the night with our guests! The flavors were to die for and the service was outstanding. Working with Debra and her team has been an absolute pleasure from first contact until the end of the wedding day. Their exceptional talent, professionalism, and dedication to their craft makes them a stand out choice in the world of wedding sweets! We wholeheartedly recommend their services to anyone seeking extraordinarily tasty wedding sweets! - The Canavoses

Photos
Incredible Edibles Bakery & North End Catering
Incredible Edibles Bakery & North End Catering - DELICIOUS!  Compliments for days; a show stopping display!

DELICIOUS! Compliments for days; a show stopping display!

Incredible Edibles Bakery & North End Catering - Third example picture I showed them

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Third example picture I showed them

Elite Custom Cakes - Outside sign

Elite Custom Cakes

4.4(45 reviews)
17.5 mi
$

Impressive customer service, not my favorite cake. I contacted Elite custom cakes for them to make…read morea gender reveal cake for me and my husband. I wanted something small since it was just for the two of us. They made us a "smash cake" for a great price. I paid the first half of the deposit when I placed the order, and the second half once I had the gender results. They were able to make my cake that same day! They told me 3pm and when I arrived the cake wasn't finished. I had to wait 15minutes and the piping did look a little rushed. I would have preferred they said a later time and were able to make the piping look as neat as possible. This being said I'm still impressed and grateful they made the cake on such short notice. I also requested pastel colored filling and it was very dark. Unfortunately I did not love the taste of the cake and couldn't not eat more than a few bites. The vanilla icing was overly sweet. I would be interested in going back and trying some cupcakes though! Overall the cake served its purpose at a very great price!

These cupcakes are out of this world. The flavors are by far the best I've ever had. There were so…read moremany options to choose from. I got lost in the menu. The customer service was superb. The strawberry crunch tasted just like fresh strawberries. The cupcakes were soft and moist. Every flavor was delicious. The frosting was nice and fluffy. I love that the icing wasn't too sweet, but still sweet enough for you to enjoy. The cupcakes are very affordable and worth every penny. I could sit and eat all of them in one setting. I don't know how anyone else is going to top this. I could not get enough of these cupcakes.

Photos
Elite Custom Cakes
Elite Custom Cakes - First day of school cake! So fun!

First day of school cake! So fun!

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Piping on smash cake

Ben & Jerry’s - icecream - Updated May 2026

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