I was here with my friends to grab some ice cream post our softball game. It's been a very long time since I had been to a Ben & Jerry's location. We often tend to buy ice cream at the grocery store. Highly recommend this place if you're in the Fairfax area. They have a nice selection of various flavored ice creams, sundaes and milkshakes. I chose hot fudge sundae with chunky monkey ice cream with some Oreos and M&Ms. Such a great combo. People at the counter are very friendly and also provide nice recommendations if you're confused about what to get. Ambiance is nice. Parking is easy to find as well. Price is nominal as well. I paid close to $10 for my sundae. read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - Vienna, Virginia

The establishment offers excellent service and a wide selection of ice cream in a cozy, intimate setting. Seating is limited, accommodating only a couple of small families. read more

Not too busy for the evening. There are a few workers so they work on getting the line moving. They have a little porcelain cow inside for kids to sit on and a few outside tables so you can eat and sit. The parking is a bit tight, but that's not their fault. Just takes a minute to find a spot. read more

We very much enjoyed the free cone day at Ben & Jerry's! The parking and traffic was a little crazy but the line moved quickly and we got our free cones within 20 mins. The staff was welcoming and they had people passing out ice cream flavor menus to speed up the line. Will come again! read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - Vienna, Virginia

This is my second year going to B&J free cone day. The line is so much longer than last year, when I barely waited in line. Flavors are also different and better selection imo. I really liked coconut seven layers but not so much for the nondairy strawberry cheezecake which had little strawberry in it. read more

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With over 2 dozen ice cream flavors and waffle cones to choose from, the amount of options can be endless and overwhelming! Glad I got the split scoop of the Milk and Cookies and the Cookie Dough ice cream. Milk and Cookies tastes just like it sounds - cookies and cream. Bursting with flavor in every bite of Oreo chunks and swirls of cookie dough. The Cookie Dough ice cream with a rich vanilla base paired really well with Milk and Cookies and elevated the flavor. While the whimsical chocolate sprinkled and cookies coated waffle cones looked so alluring I kept it simple with the plain waffle cone and instantly regretted my choice after taking a bite. The bland waffle cone didn't have the crunchiness I was hoping for and started leaking, I ended up throwing away most of the cone. Such a bummer! As the ice cream melts pretty fast, I'll just go with a cup. The new Marshmallow Sky tickled my taste buds with delight from the marshmallows, cookie dough, and blue food coloring! While the ice cream flavor was perfect with the Brownie Blast Sundae and Oreo cookies, the brownie was a bit stale. It didn't taste fresh and I believe made the day before. The brownies are made fresh every other day. Would love a do-over with a gooey decadent fresh brownie made that day! Excited to come back for the brownie blast sundae and to explore other flavors! read more

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The traffic and parking situation can be a logistical headache. You might not only getting a headache, from how fast you eat ice cream. Parking in here is, let's just say park in the back if you can. When I eat ice cream I want to relax. This isn't the optimal spot for that. Yet I do recommend it. The reason is simple. It's the employees who make it welcoming. Very good customer service here. Even when it does get busy, all of their folks are polite and efficient. As for the prices, Ben and Jerry's is expensive. There's no getting around that. Most of their choices are full of flavor and fresh. My recommendation is to go with a waffle cone. read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - Vienna, Virginia

You'll never see me turning down free ice cream. It was Free Cone Day at Ben and Jerry's! The line moved fast, everyone looked happy, and the parking lot was CRAZY. I got one of my favorites...Coffee Coffee BuzzBuzzBuzz. It never disappoints. read more

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They closed early because they didn't want to service people on line for free cone day. The manager Robyn was not helpful and another employee came out and yelled in front of children. Free cone day goes until 8 pm yet they refused to serve people at 7:45 who were waiting on line that whole time. read more

They just opened last week. This used to be a Frozen Yogurt place right next to Panera. Been looking forward to the opening of this store. Since today is no nice outside, decide to stop by and check it out. It comes in two sizes for Cup( Small and Large). You can also get waffle in a cup or cones. The place is small with only two small tables so your best bet is eat outside or in your car. They have so many flavors some of which I have never heard of before. That's the good news. The bad news is I will be in trouble if I come back to try out other flavors. Overall, another nice ice cream place to try out in Vienna and if you are a fan of Ben & Jerry's, you won't be disappointed. read more

Ben & Jerry’s - Large Caramel Almond Brittle - Ice Cream & Frozen Yogurt Near Me - Vienna, Virginia

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Free cone day was insane, but the employees were great at mitigating the hundreds of people that went through the line. The employees and volunteers were so extremely helpful and nice and also were very careful with allergies that I had. I love free cone day! To person who commented about them shutting the line down at 7:45, it took them until 8 PM to get through all of those people, so obviously they had to stop the line at some point otherwise people would've just kept lining up, those employees were there for nine hours that day and they deserve some grace. read more

Stopped in for the free cone day. This is my first time at an actual Ben and Jerry's location. The ambiance was really bright and friendly. I tried the chocolate therapy which was delicious. They also offer a TON of flavors read more

Ben & Jerry’s - Chocolate therapy - Ice Cream & Frozen Yogurt Near Me - Vienna, Virginia

I don't get it. How can so many flavors be so underwhelming? I tried three - all of them too sweet (strawberry cheesecake, almond brittle, and I can't remember the last). Ended up with cookies and cream, which didn't have much flavor. Oh and a tiny scoop is $5? No thanks read more

It's Ben & Jerry's What do you expect? Ice cream is ice cream- predictably good when it's Ben & Jerry's 2 behind the counter on a week day night There were 7 of us so we took up all 3 tiny tables The group of 4 that showed up later had to wait for us to finish Felt bad but they just need more seating here read more

Love Ben & Jerry's! Didn't know there was a location here until I was meeting a friend for lunch in the same shopping center. Had to stop in to grab a quick small ice cream because you can't pass up Ben & Jerry's! It would be a sin to do so!!! Got a small cup, tried a sample of two or three flavors that I hadn't had in the past and ended up with chocolate chip cookie dough because I couldn't resist. Love Ben & Jerry's and though I sub-consciously know there is one very close to where I live, I try not to think about it, otherwise I'd be there everyday! Highly recommend! Employees were friendly, helpful and super efficient. read more

Free cone day was so hectic! Props to the employees to for keeping the line flowing and making the day so special. Nothing better than free ice cream and good vibes! My family arrived at 7pm and there were no issues at all! Special shout out to the nice black woman with great hair who helped my child find napkins. Will definitely come again next year! read more

OMG They did a great job handling free cone day!! Props to all the employees working hard and dealing with rude customers! I got my free scoop (on time) and it was delicious :) can't wait to come back! read more

All the delicious flavors you know and love in a clean, friendly environment! Staff were polite and helpful (and masked up, if you care about that still...which I do). Was refreshing coming here after leaving probably the worst Baskin ever in Tysons. My BF tried two of the non dairy flavors and was really impressed by the flavor/texture. Definitely satisfied the icecream craving, would definitely return! read more

I bought a Groupon deal for a punch card with 6 small servings. I got to the store and for some reason the Groupon voucher wouldn't come up but Ben (yes his name was Ben!) was super nice and gave us the punch card anyway and gave us big scoops of ice cream for the kids. He was so sweet and accommodating, hope he's working whenever we go back! Big shout out to Ben!! read more

Rodney and Diego are the best! They had two vegan ice cream options so I got a scoop of each( chocolate chip cookie dough and coconut almond fudge chip. It turns out the sugar cone is vegan as well so I got that too! Went in for a scoop of ice cream on a hot day and got a side of great customer service! read more

Ben & Jerry’s - Vegan options!! - Ice Cream & Frozen Yogurt Near Me - Vienna, Virginia

Portion size is HORRIBLE for the pricing. Also the amount of toppings. I know people are into saving the planet and no plastic and all that but the wooden spoon and compostable cup are a little much. The spoon I could deal with but the cup was like falling apart. Besides they used a plastic lid on top and plastic container for the topping...which is counter productive. It's Ben and Jerry's so no matter what they can't get less than a 4 star review lol. read more

Ice cream is ice cream! It's a typical Ben and Jerry's shop located right in the shopping center where TeaDM mini and Taco Bamba is! I got the chocolate chip cookie dough and it was a little sweet. But it hit the spot for ice cream! My friend got the wake and bake! It had a weird texture to it. So kinda watch out for that! read more

Ben & Jerry’s - Chocolate Chip Cookie Dough small - Ice Cream & Frozen Yogurt Near Me - Vienna, Virginia

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A wide range of famous flavors is in store at this shop, including sunflower and almond based ice creams in addition to traditional ice creams and sorbets. There's certainly something to please everyone and I appreciate the use of wooden utensils as that makes a positive impact on reduction of plastic in the environment. read more

Ben & Jerry's is my favorite brand of ice cream, hands down. It's a great treat for my kids, and the ONLY place where I can find pints of Vanilla these days. read more

Ok but how can you not love a cone with jimmies. Ben & Jerry's always smells like waffle cone and I love it. Get milk and cookies. read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - Vienna, Virginia

Everything you would expect from Ben and Jerry's. Even the small cups have two GIANT scoops of ice cream; I wish they had "kids cups" for seniors. Ice cream was great; but, the tables seem to need cleaning. Free water is available, if you ask for no. No water fountain. read more

I had been having a huge craving for some strawberry cheesecake from the most famous ice cream store in the world! This place is truly unique and you would be hard pressed to find very many locations like this in the DMV. Now I've been getting their ice cream at various retailers around, and many if the popular convenience stores in the area carry their ice cream. Today zi happened to be in the neighborhood, so I decided to make a mad rush over here before that close for the night. To e strawberry cheesecake has Ben a favorite of mine for a couple I feel years, and today was no different. I ordered the large cup that carried with it about 600 calories. You only live once so I figured divulging in some awesomeness once every two weeks wouldn't necessarily kill my diet regimin. To e ice cream that zi got here was even creamer than what you would find at a typical retail store. To ere were three guys working in the back, and thy were very helpful. read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - Vienna, Virginia

Always have been a big Ben and Jerry's fan. They have the most wonderful and unique flavors and scoop their ice cream generously. The fact that there is a Ben and Jerry's less than five minutes away from my house and right in the middle of Vienna makes it even more appealing. I went with a friend last week, and had a pleasant experience as usual. They are doing great with social distancing, and the staff is always friendly and helpful, and love to recommend their favorite ice cream flavors to you. I got Phish food, which never disappoints me- Chocolate Ice Cream, marshmallows, caramel, and chocolate candies never do. My friend ordered a Mint Chocolate Chunk Ice Cream, and enjoyed it. The interior of this place is small, with a few tiny tables scattered around, so it is best to enjoy your ice cream outside. This is an amazing ice cream place that will not disappoint. read more

You can't go wrong with Ben and Jerry's. With so many flavors to choose from, you can spend weeks on weeks trying all of them. My favorite time of the year is free cone day! With every location, especially this one, the line moves super fast and the staff is always there to help you out! Two thumbs up!! :) read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - Vienna, Virginia

I think this place just opened up and sad to see the quality lacking already. The service was fine and on par, but sadly I think some quality management is needed here. The waffle bowl we received was super stale: both my wife and I decided to leave it alone after each of our first bites as it seemed to have the consistency of being from the previous day. The ice cream was "meh" at best -- I'll be picking up my Peanut Butter World at Target instead of visiting this place again. read more

I just wanted to post a review about the phenomenal service I received from Ben & Jerry's Catering at my son's 16th Surprise Birthday Party. From the very first time I contacted Kyle he was always very responsive and accomodating. On the day of the event there was a slight delay with my son's arrival but Kyle was patient and understanding and at the end all of our guests had a fantastic time. Many of the guests commented on the exceptional service and of course the deliciousness of the ice cream flavors. Will definitely have them again at any event I am having. I also appreciate the fact that Ben&Jerry's take their social responsibilty very seriously and is one of the main reason I will support this business. Thank you Kyle !! read more

I'm very happy to see this store taking safety steps and not allowing people inside. During this covid pandemic it's a big deal and I commend them. But the bad review is due to the experience we had today with a rude employee. Not sure what her name was but she was older and not your typical teenage ice cream store worker. I was shocked how rude she was. It's an ice cream store! If you can't be happy and cheerful and half decent then go work for the IRS or DMV!! Totally ruined the whole ice cream experience. You'd expect some maturity out of someone older working in an ice cream store. read more

Just pick up a pint at the grocery store. I didn't notice any difference other than the astronomically high price compared to the store.

I love Ben and Jerry's! There's always so many flavors to choose from. The store is always clean and the employees very friendly. Everyone looks like they enjoy being here!! Will definitely keep returning!!! read more

Katie was a super friendly employee. The mint chocolate chunk ice cream was deeeeelicious, and the waffle cone was fresh tasting, not old 'n crusty like some places serve. The space is fairly small but the vibe is friendly. read more

The most delicious ice cream served with love by the nicest staff! Kate took great care to give my nut-allergic child ice cream from a fresh tub, after checking the allergens. We loved the free samples, too! Highly recommend! read more

Still a nice place to grab a cone with the family at the end of the day, same great service and ice cream. BTW, owners name is Kyle (not Kevin), IDK why I always get those confused. read more

Stopped by here to get ice cream after dinner. Got myself coffee ice cream. It was good but the place was a little crowded and dirty. They need to clean the tables. I rather sit outside. read more

We used this location for an event and they were great! Showed up on time, super friendly and responsive! Would highly recommend.

I had a really bad experience here. My boyfriend and I came to the store in the late afternoon a few weeks back, and the store was relatively empty. There was a group of friends in front of us who were ordering. We stood in line behind them and waited for our turn. While we were waiting, two other parties entered the store and got in line behind us. When it was our turn to order, the employee (a tall white young man with glasses) looked at us, told us "one second," and then proceeded to take the orders of the parties behind us. We were puzzled by this, but didn't say anything. The two other parties got their ice creams and moved in front of us to pay. While they were paying, another customer entered the store and the same employee took this customer's order from across the store before the customer even reached the line. He intentionally passed over us to take this new order. At this point, we were baffled because we have been standing there patiently for so long. Eventually, we called over another employee to help us (after three separate parties have been served). I told her my order, and before my boyfriend could say his, she left to go make it. I don't want to make this about race, but we were the only asians in the store. We felt intentionally ignored, and we have never experienced this type of service in any restaurant or store before. read more