Always the best ice cream. The place looks a little rough inside - but the staff were really great.

Very disappointing experience. We were the only customers in the store, yet the sole employee working seemed to be moving in slow motion and was completely disengaged. His demeanor honestly gave us the impression that he might have been under the influence of something, although obviously I can't know that for certain. There was essentially zero personality and zero customer service--no friendliness, enthusiasm, or sense that anyone particularly cared whether we were there. What made it even more disappointing was seeing the store proudly displaying a "locally owned" Ben & Jerry's sign while somehow being out of basic staple flavors like chocolate. Being out of specialty flavors is understandable, but basic chocolate at an ice cream shop? With no line and no other customers in the store, this should have been a quick, pleasant stop with the kids. Instead, the whole experience was painfully slow and strangely unwelcoming. Definitely not the experience I expected from Ben & Jerry's, and not a location I'd return to. read more

Max and Brandon were awesome!! Highly recommend coming here! They were so much fun and made such amazing sundaes!

10/10 My first time at a Ben & Jerry's and what better way can I say you guys have made my experience so worth it !! Definitely recommend everyone to stop and visit this location. Thank you Kiasha & Brandon you guys are the best!! I love encountering wholesome genuine people like you may God continue blessing you read more

Me and my partner visited Ben & Jerry's last night for an after dinner treat. We weren't expecting the great connection and vibe that greeted us as we entered. Brandon provided us with beautiful service, and was extremely upbeat. I will not forget the music and the laughter that lingered. Sometimes a small beautiful interaction can help someone, and you never know. Thank you Brandon. Good things are coming your way. read more

Best Icecream place in Savannah. So many pint to-go and Non-Diary icecream options with very nice staff and management. Always plays good music and very clean. read more

I can't comment on the ice creams like Chunky Monkey, or, "Everything but the Kitchen Sink," because I, personally, can't stand stuff in my ice cream. it never works for me at all. However, and that said, they have one of the BEST chocolate ice creams I've ever had.. delicious and rich and flavorful. their chocolate is almost like a dark chocolate, but it's still amazing chocolate. usually I order a hand-packed pint delivered. usually I dig in telling myself I'll eat 1/2 and save the rest for the next day. Usually I find myself eating the whole pint, so it never quite ends up that way.. Actually, I could go for some right now! Anyway, if you're a chocolate freak like me?, try it.. you'll love it. read more

Thank you for always welcoming LGBTQ communities. LEAH AND JAMAIAH were fantastic read more

Wow. This place is expensive. Their small is what I would call a kiddie cup and it's $7.00. I got a large in a cup and asked for a sugar cone on top and the cone was an extra charge. read more

Ben & Jerry’s - Large $8 - Custom Cakes Near Me - Savannah, Georgia

I choose BJ ANYTIME!!! Ice Cream is equally as good as Leopolds... #YesISaidWhatISaid.. & #IApproveThisMessage. Listen, folks... The ONLY Line umma STAND in for that amount of time is... HOPEFULLY NONE!!! #ThatPart. I understand they must have that ChickFilA anointing... Bless the Lord's Awesome Wonderful name... He Is GREAT & FULL of PLENTY of Favor. But... I don't mind the FLAVOR in Brothers Ben & Jerry's Place. We can Gettit & Go & BE REAL SATISFIED enjoying our Ice Cream, all while watching & passing dem'folks in that ridiculous line over yonder over there @ the Leopold's Place... In the rain, sleet, snow, shine, grind, heat, REAL HOT HEAT, smug, bugs & ALL. NO WAY Hosea. And hopefully, Hosea anit in that line. Over & Out Y'all -FranknKimm read more

Quick, friendly service from Leah and delicious ice cream without the long wait, unlike the other place!

Leah was super sweet!! The ice cream was so goood yummmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm

We walked here after eating lunch and honestly I was shocked that they had a Ben & Jerry's in Savannah. As soon as we walked in we were pleasantly greeted and given a sample of our choice. I only needed one sample to know what I wanted and I was very pleased! The store was clean which allowed me a chance to sit down and enjoy my ice cream and I appreciated that. I would definitely come back here whenever I get that sweet tooth for ice cream. read more

See all

Great service from Michaela she was wonderful and the marshmallow ice cream was to die for !!

Leah was awesome, friendly and beyond helpful - she went over and above. The store was very clean and we felt very comfortable. read more

The AC was out, so the building was steaming hot, and the workers were forced to work in those conditions. All of the ice cream was melted and soupy. I love buying Ben & Jerry's from the grocery store and was excited to try some from a shop. I was very disappointed and felt awful for those workers. I'm dairy-free, and this was the only ice cream shop to offer a dairy-free option. I got a scoop that didn't seem as soupy, and I still paid full price. I would have asked for a discount, but I felt terrible for the workers and didn't want to add more to their plates. They seemed upset, rightfully so. Very disappointed. read more

Love this spot! Mallory is wonderful and the ice cream is Ben and Jerry's so you know it's good. My fav is the chocolate fudge brownie milkshake read more

Friendly staff Good ice cream Thanks for offering baby size scoop Indoor and outdoor seating read more

Ben & Jerry’s - Mint chocolate in sprinkles waffle Large Cone - Custom Cakes Near Me - Savannah, Georgia

See all

Ben & Jerry's is in the list of my top two creameries. I normally buy it at a grocery store, but sometimes visit their retail stores, such as this visit. My daughter and I enjoyed a Daddy-Daughter dinner out and decided we needed to find some good ice cream. The standard desserts on the menu just weren't going to cut it at the dinner restaurant. We headed out to Ben & Jerry's for some premium ice cream. This is in a great location downtown Savannah on Broughton street, in the middle of the shopping and restaurants. We tried two new flavors on this visit (at least new for us): - Salted Caramel Blondie: sweet cream base with chunks of blondie brownie and swirls of caramel - Sticky Toffee Cookie: Brown sugar ice cream base with brown sugar cookie chunks and a toffee caramel swirl. Both were really good, and recommended. However my top 3 all time favorite flavors remain: - Chunky Monkey - Cherry Garcia - Coffee Coffee Buzz Buzz My wife and I visited their creamery in Vermont ages ago (1999). Their company's secret is their technology and methods for incorporating large chunks of delicious add-ins to their ice cream. They aggressively protect it and didn't even let us take pictures on our creamery tour. Ben & Jerry were huge philanthropists and took good care of their farmers that sourced their cream. Ben & Jerry actually sold their business ages ago and I hope the company carries on these traditions. read more

See all

Man, this Ben & Jerry's was a let down. The pro is that I was the only person in line so I was waited on immediately, but maybe I should have taken that as a sign to stay away, but I gave it a go. I ordered a milkshake and unfortunately there was no shake and all milk. It was super runny and really was like a glass of milk with some stuff inside of it. Almost as if it had sat out for a long period of time which I knew it hadn't as it was made fresh. At around six dollars it was really a let down to get something like that and be so unappealing. Definitely a one and done situation from me. Maybe if you like your shakes to be super runny, this is your place, but for me I need a least a little tug when you are trying to drink a milkshake. This was a big disappointment for me. read more

Ben & Jerry’s - Watery milkshake - Custom Cakes Near Me - Savannah, Georgia

Lauren was awesome, so fun and patient. She gave us the perfect suggestion for a great tasting chocolate milkshake. This location needs a second Lauren.. read more

love some cherry garcia! so good! Visited storefront in Savannah Ga and all service was amazing!

Super delicious and friendly employees. Clean store as well. I love their ice cream it's literally my favorite.

How can you screw up a Ben and Jerry's waffle cone? Charge 8.00 for a soggy waffle cone that has a tiny scoop of ice cream. Should have waited in the long line at Leopold's. Leopold's ice cream is worth the wait and the quality is far superior. The interior was absolutely nondescript. read more

Ben & Jerry’s - This is a single scoop serving waffle cone which was soggy. - Custom Cakes Near Me - Savannah, Georgia

See all

The staff was super friendly!!! Because of Covid we were able to get samples but they told us if we didn't like the flavor they would do an exchange which I thought was really cool! I saw online they had Berry Lemon Sherbrrrt flavor. When I asked for that flavor the lady said they didn't carry that in this store. BUT she did tell me how to recrate it. So I got one scoop of lemonade and one scoop of berry which was very good!!! I would take one scoop of both and it tasted just as I thought it would! The place was very clean and a fun place to be on a very hot summers day! read more

See all

Ugh. Just an overly priced store that nickel and dimes you ever time for a little of this and a little of that on your sundae. $12.00 for ice cream probably anywhere else in town that would go for $8. Let me stand corrected the picture is actually a kiddie cup not small with less then a scoop of ice cream for $3.95. Outrageous. Price is outrageous and the ice cream was just ok. Not my favorite stop of my trip. read more

See all

I went to ben and jerry's for ice cream with my family. As soon as I went through the doors. it was a bit small and not a lot of room to move around. the waitress was very nice, however they were out of about 1/4 of the flavors. Also the ice cream was good, but not the best. if you are looking for a classic ice cream, but look for another one before you choose read more

Abby killed it!!!! They were the only ones there, but absolutely killed it. They truly deserve the best and more. She was the only one behind that counter!!! Working fast and giving everyone want they need. Ben and Jerry's needs to step it up, not for the customers but more importantly for the employees!!! thank you ABBY!!!!! read more

Easily the best icecream shop in Savannah! The front of house worker was kind and patient.

Their service was ok but could be better, atmosphere was small and old. And their ice cream was pretty good but I've had better.

It's alright, but on a hot day the place doesn't take it into account. My shake was cold milk, and no ice. It's 95 degrees, so a thin plastic cup won't work. I did not wait to drink the shake at all, and it was handed directly to me from the prep. Secondly, the presentation of the ice cream was dirty. All the strips that hold the names are caked with filth (could be old glue). And the ice cream dividers were not clean or securely installed. It looked like ice creams were mixing & melting into each other. The taste of the ice cream was good, as expected since I've bought these flavors at Kroger before. But the quality of my experience eating it on a very hot day leaves a lot of room for improvement. The people were very nice, and attentive. read more

Longest line literally ever but the girl working still got me ice cream from the back because of my allergy

So yummy! We are only in Savannah for the night so I thought "go big or go home" and got a few scoops in a waffle cone! So nostalgic and wonderful! read more

to be honest i'm leaving this review for the free toppings. of course the ice cream is good. they should definitely hire more people through as it was very busy when u was there read more

The ambiance is so light and friendly here every time I come in for ice cream. Staff is always super helpful and quick, and always down for some small conversation!! Fran and Cero in particular have taken my experience here from good to great, and they've always made me feel welcome and satisfied. Plus, the ice cream is just delicious. I personally love the cookies and cream and strawberry flavors. read more

Nice staff and half the wait from the other ice cream shop that has a line around the corner!

I popped in here because there wasn't a line and I needed an ice cream fix! They weren't able to do samples because of COVID, but said they would exchange anything if I was unhappy with the flavor. I told them it's impossible to be unhappy with Ben & Jerry's! I got Oatmeal Cookie and Whisky Biz in a vanilla sprinkle waffle cone. I loved the oatmeal flavor best and the cone tasted so good. I was very happy with my purchase! I also got the cookie because I run a cookie blog/review page on IG. It was tasty, but very thin and flimsy, so I had to fold it in half to make it easier to eat. Thicken them up a bit and I would enjoy them more. Overall, I was a fan and would good back! read more

Ben & Jerry’s - Oatmeal cookie + whisky biz in a large waffle cone - Custom Cakes Near Me - Savannah, Georgia

See all

Not very happy I love Ben and Jerry's cherry Garcia and I was walking past and really wanted ice cream so purchased a "fresh packed" pint and for a fresh packed pint you would expect it to be good. It was sad it left be very disappointed it was grainy which ice cream gets grainy when it's thawed and re frozen so I'm very disappointed in the quality of my pint for TEN dollars. Don't recommend coming here they need a better ice cream freezer so it'll actually keep the ice cream frozen. read more

I haven't tried the cookies we bought yet. This review is for the awesome kindness we got tonight at 8/18/23 at 9:40pm. I believe her name is Audrey (she had red locks) and her coworker that night (from long Island). Thank you ladies for being so nice, welcoming, awesome and helpful to my wife and I!!! Highly recommend. P.S. I just took a bite out of the cookie and it was amazing! read more

On a hot summer day it was Ben and Jerry's to the rescue. There were plenty of parking spots on the street the day we stopped by. The shop was quite, and clean. The most important thing to me is friendly service. The gentleman there was nice but not exceptionally friendly. They had my favorite flavors in stock. Because of Covid, seating is very limited. We took our cones around the corner and sat in the park. Beautiful day for that. read more

Ben & Jerry’s - Custom Cakes Near Me - Savannah, Georgia

See all