The team there was super nice, gave me a free vibe and added an extra scoop in as well. The store was extremely clean and inviting

Annemarie was super sweet and I loved how she added humor to her great service, it's always nice when you get a good random laugh!

~$20. 2 Single scoop sugar cones. A "modest scoop" would be putting it kindly. The shop is clean. We were in-between meal times so no wait time. Good brand recognition, but as for going out for ice cream, there are other shops that offer a good product at a better value. read more

I mean, who doesn't love Ben & Jerry's? The ice cream is always good here, the selection of flavors is massive, and the service is always with a smile. It is small inside with a little bit of seating, but plenty of seating outside! I head out this way normally two times a year, and we always sneak this place in as there is always room for Ice Cream! read more

I just wanted to come here and say what a wonderful experience I had at your establishment the other day! We had the most phenomenal server Annemarie! She asked what our favorites were and gave solid recommendation! We each ended up double scoops! We walked back by later in the evening she waved to us and remember our names! That's the kind of experience you just gone get anymore. read more

*No Gloves No Love* Thank you Ben & Jerry's for offering FREE ice cream, with the proceeds going to an animal shelter in Rancho Mirage. No good deed goes unnoticed. I've always liked Ben & Jerry's. They debuted back in 1974 out of Vermont and quickly expanded throughout the U.S. In 2000, Co-Founders Ben Cohen & Jerry Greenfield (who met in middle-school) sold their ice cream empire to British conglomerate, Unilever, for an estimated 326M. Their brand is iconic and part of pop-culture. Now known worldwide, as their pints of creative flavors with catchy & cute names, can be found in most freezer aisles at grocery and convenience stores all over the world. The ice cream today was delicious as usual and really hit the spot on a hot desert day. Wifey went with Choc Chip Cookie Dough/Non Diary...and for me = Cherry Garcia/Non Diary. As expected, the line to get in was kinda long and out the door...but moved very quickly as I saw 6 team members assisting customers. The shop was very neat & clean despite the busy crowd. The reason for knocking off 1-star? I/we were very surprised and disappointed to see that everyone behind the counter scooping ice cream and handling cones & cups, were not wearing gloves. And that's a bigtime germ-spreading scoop of wrong. No Cherry On Top read more

Ben & Jerry’s - Her Choc Chip Cookie Dough/Non Diary + My Cherry Garcia/Non Diary. Thanks Ben & Jerry's for Donating to Animal Shelters Today - Ice Cream & Frozen Yogurt Near Me - Rancho Mirage, California

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Took my family out for some ice cream and Annamarie took great care of us. Thank you for the great services. Ice cream was delicious.

Definitely some of the nicest staff of any place I've ever been - consistently! There will be a line. The line might have children. The parents are treating their kids to ice cream, so enjoy their fun and wait patiently. I stood a bit too long, and enjoyed watching the little girls literally vibrate as they asked every question, got every sample, and finally decided on a flavor. Too cute. It's Ben & Jerry's, so you know the ice cream is popular. The flavors change, but the old favorites are always there. Price wise.... Well, it's a lot for a little ice cream. Yet, it's really worth it. I'm assuming the staff is cared for, since they are ALWAYS really nice. I figure coffee from "that" place costs about the same. I absolutely recommend a treat before, or after, a movie. Yummy yummy from some really great servers. read more

David was awesome today which was Mother's Day. He was working alone and had a line out the door . He was fast and running the register , while making milkshakes , and scooping ice cream cones. Management should consider getting more help for the weekend though. When you have great employees Management should be doing more to help them out especially on holiday weekends. If this needs to be said to the District Manager I hope they see this also so hopefully they approve management getting more help. read more

Manager was nice. Ice cream is the best. Environmentally conscious. Convenient to Tesla charging. Clean facility.

Great seeing Ann Marie awesome service fast and friendly. Clean environment. Delicious ice cream. read more

Ben & Jerry’s - Came in for my chocolate chip cookie dough. - Ice Cream & Frozen Yogurt Near Me - Rancho Mirage, California

Annemarie was wonderful...she was so helpful! I'd never been there before, and she helped me pick out a great flavor if ice cream, and made me a new special treat! read more

Came here after dinner at Yard House with my family. The service was really good. Grace served us quickly and was really helpful and friendly. My son had a blast, and she made the end of our evening very pleasant. read more

Ben & Jerry’s - Banana Split Sundae - Ice Cream & Frozen Yogurt Near Me - Rancho Mirage, California

My family and I came here after dinner in the same area. Wow, this place is so clean and the staff were wonderful! The two girls who worked Sunday night were so sweet towards my children and me! They have great service and were so kind! Delicious ice cream too, with so many flavours! Good ending to the night. 100% recommend!! read more

I love Ben and Jerry's and when I saw an ice cream shop of their own, I had to go! So good! It was super hot outside and it was perfect to try new flavors. I got the blonde caramel brownie and Marshmallow overload and it was great. The service was definitely with a smile. If you love Ben and Jerry's this is a stopping point for you! read more

Always a sweet escape in the desert heat! Big thanks to Darla for making our visit extra special. love Rancho Mirage, always stop in for the best scoop around! read more

Emily was amazing! She was so friendly, welcoming, informative, and went above and beyond for us. She was knowledgeable about the products you offer (including discontinued flavors) and really provided an excellent customer experience. She truly is an asset to the Ben & Jerry's team and I would happily make the hour drive again just based on our experience with her tonight. read more

This ice cream shop was located in the River at Rancho Mirage shopping mall. I stopped in here to get an ice cream cone while I waited for the Tesla to finish charging at the nearby charging station. I got the salted caramel blondie on a chocolate dipped waffle cone. It was okay, but I prefer Handel's ice cream which is better, bigger, and about 3 dollars cheaper. read more

Ben & Jerry’s - Salted caramel blondie with chocolate dipped waffle cone - Ice Cream & Frozen Yogurt Near Me - Rancho Mirage, California

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The River shopping center in the summer is dead this is probably the only place doing business ..always too many flavors than I can eat I try different one every time this time went with the chocolate PB...kept it simple in a cup no toppings ..not my most favorite flavor but did the job ...three starts for $8 small cup no toppings ..I get inflation but this is a little high read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - Rancho Mirage, California

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Great small ice cream place. Very glad that there are non dairy options. The vegan star berry cheesecake was the winner.

I met Ben and Jerry many years ago. Two amazing people. They really care about the environment and making a better world. They both took a college class in making ice cream. From such a simple beginning, they have made a big impact in our world. I was amazed thar they had a special bakery in New York where they trained the homeless to become productive citizens. That is where the brownies were made for their ice cream. They have an incredible menu of fabulous flavors. You will live this place. read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - Rancho Mirage, California

Emily greeted us with a big smile... store was clean, and we ordered sorbet and ice cream cones , so yum on this hot day ...we will be back read more

What can you say? It's Ben & Jerry's. This place is awesome. So many options it's crazy. My personal favorites are New York Super Fudge Chunk and Chocolatey Peanut Butter Swirl but honestly... I've never had one I didn't like. The staff working here is pretty cool as well. They are friendly and courteous. Only downside of going here is it can get pretty pricey especially if you've got a group to feed. I went by myself this visit and it was almost 8 bucks for 2 scoops. Enjoy! read more

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Small shop in Rancho mirage to hang out while charging the car. Good service and recommended. Kids can play and have fun outside in fountain area.. read more

Clean location which was very COVID19 cognizant, inside the store anyway. The ice-cream was on point and they had several tables outside by a water feature which presented a nice place to enjoy the ice-cream. My only question/concern would be about who cleans the tables and how often? It probably helps that it's over 100° which likely kills the germs, but I'm not sure who wipes down the tables and how often. read more

Ben & Jerry’s - Nice outside patio with a water feature (faux river - hence the River Mall) - Ice Cream & Frozen Yogurt Near Me - Rancho Mirage, California

great ice cream, friendly staff read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - Rancho Mirage, California

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Today was a fundraiser for Guide Dogs of the Desert and our first time visiting this location. The manager and assistant manager were incredibly accommodating as we have a nut allergy with our group. They took time out of a busy rush to make sure everyone got ice cream that was safe. Wish more businesses would realize the importance of food safety while securing a customer for life. Great staff and amazing service! read more

We visited today and Jason helped us. He was so friendly and kind. He patiently waited while my five year old changed his mind 48 times. He was outstanding and really made my son's day. The store has REALLY cute decor and was very clean. The scoops were huge and everything tasted fresh. This store is also located in a really pretty setting with fountains and water features! read more

Ben & Jerry’s - Huge chocolate cone! - Ice Cream & Frozen Yogurt Near Me - Rancho Mirage, California

Excellent customer service. I was disappointed about the limited nondairy flavors but all the regular flavors my family was looking for were available. read more

Love me some Ben & Jerry's! Location is prime time being next to Yard House, PF Chang's, and the movie theater. Menus were posted outside and they clearly gave an explanation of each ingredient in each ice cream which was nice. Once we got inside, the server was super nice and friendly. I ordered a small Tonight Dough (my #1 fav) in a cone. The server suggested that I throw it in a cup since once I step outside, it was going to start melting immediately (which it totally did due to the 110+ degree weather). My mom got a small vegan coconut ice cream (can't remember the name but it was made with almond milk and came with coconut chips and chocolate chips). read more

The service we received tonight was exceptional. Darla went above and beyond. Her customer service from the moment we walked in was unreal. We ended up eating our ice cream inside and witnessed her bringing the most amazing positive energy to every single customer. I truly hope she is recognized because she is amazing. The ice cream was just the topping on the cake for our experience tonight. read more

Staff was super friendly and the icecream was amazing. I tried salted caramel brownie which was pretty good, lemon berry sherbet which was so refreshing since the heat was killer, and marshmallow sky which had some really nice marshmallow flavoring but could have used more. read more

Ben & Jerry’s - Salted Caramel Blondie Ice Cream Lemon berry sherbet - Ice Cream & Frozen Yogurt Near Me - Rancho Mirage, California

This establishment is getting a three solely for the ridiculous prices. Prices are a biggy for me, I like to compare my establishments and judge which places are worthy of charging such high prices. Currently, I am dairy free so it was nice to see that there were 2 options for dairy free ice cream. I tried both. One was very almond-y and the other you couldnt tell that there was no dairy. I was upset to find out that there was no option for a cup/cone size smaller than a small because I always pride on the kids cup or cone because its the perfect size and its cheappp! The price for a small was close to $6. Hell no. I think you can definitely find equally great or better ice cream for cheaper prices elsewhere. At least I have. The store is nice but small, the workers are kind and effecient, though the prices really deterred me away from coming back (unless im forced). read more

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Given that there is not much for kids in the area and the dessert options here are sparse, we took ours here for some ice cream. Service wasn't very enthusiastic, I felt the prices too high for the quality they serve, you can get a pint for less at the grocery store. My son did enjoy it and the scoop was huge, which made it ok with me, however I don't think I would bother to return again. read more

Love the ice cream but the customer service was lack luster. Lots to choose from and pints to take home and fun merch to purchase.

The service was great. The sale person friendly. The shop was clean and neat. The sale team was able to give us samples of each flavor and we were able to purchase something new. Will return for sure. read more

Always great ice cream!!! And wonderful staff!!! The milkshakes here and perfect!! I don't like very thick milkshakes so when I order I just ask them to blend it really well and they always do a great job!!! read more

They make the BEST shakes and have the best ice cream! The customer service is great and the location is conveniently located next to the theater, the Cheesecake Factory and Bath and Body Works. We visit this location everytime we're in Rancho Mirage and there's a patio area where you can sit and enjoy your treats. Oh, and I should mention, the chocolate chip cookies are delicious! read more

If you ever want an example of bad customer service, this is the place to go to. An error with the order? Sorry, you have to accept it. Good ice cream, but awful customer service. This was on Labor Day around 5:30pm. Totally turned me off to the brand. In case management wants to know who it was, it was not the tall guy, but the other shorter one. Rarely, write reviews but my girlfriend were totally disappointed with the lack of friendliness and courtesy. read more

After enduring the terrible music at the Yardhouse, we love to come here for a sweet treat. My favorite is the Oatmeal Cookie-so so good. The boys in our group ordered frozen bananas with nuts; I had to crack a joke and luckily the cashier had a sense of humor and played along. Their ice cream is super good and there aren't many by my house; it's nice. read more