Everyone here was friendly with a kind bedside manner from the receptionists to the audiologist…read more As it turned out, I didn't have a hearing problem but my teenage son was not speaking loudly and clearly enough for me to understand what he was saying. He tends to speak to me from the other side of our home as opposed to coming closer to say whatever he wants to say. I will go back to this audiologist in 5 years time to see if my hearing has changed, as recommended by the audiologist, Dr. April Egarian.

Losing trust right from the beginning. You've sent out a mailer, now my second and put your return…read moreaddress as "Records Division" 1069 Ringwood Avenue Haskell NJ 07420. You are showing a lack of trust, honesty, and not being forthcoming. Unsuspecting people will open this thinking they owe a bill. You will get what you're trying for, but have lost trust with anyone that opens it. Stop this untrustworthy practice. I haven't been to your business and now I never will. How would I be able to trust you.

This is truly a beautiful and compassionate practice. Whenever I…read moremake an appointment there, I always tell Dr. Marcus that there are few audiologists like her left, as she extends the utmost respect, as well as the best possible medical care to each patient that visits, taking time to listen, even when she is busy. The office is filled with many patients as a result. In my 67 years, Dr. Marcus is the best audiologist that I have ever encountered. I have never met an audiologist who is at the same time so tremendously knowledgeable and caring. In every dimension of her work, it's obvious how much she loves her profession. That translates into commitment to her patients, whether that involves the immediate tests/diagnostics, or the ongoing attention to the medical issue. Something that stood out to me is the medical responsiveness of the practice. Any medical issue is treated immediately. There are no "later" appointments in emergency. It is easy to make an appointment as well as to follow up. That is critical to care. At a time when many practices do not offer "same-day" appointments, this practice treats the whole person and does so right away. Yet beyond that, the practice delivers medical care with heart, along with state-of-the-art technology and professional perspectives. I can't recommend any practice more. --Christina L. Turczyn, Ph.D.

Dr Marcus is a wonderful Audiologist who really is there for her patients. My hearing aids are so…read morewell programed that I hear better then I ever could have hoped. I can't recommend her highly enough.

It was my first time to an audiologist's office and was a little leery, for I didn't know what to…read moreexpect. Deborah and I clicked at the first moment. She was so warm and accommodating. I happen to be a professor of management and always trying to instill in my graduate and undergraduate students a sense of caring and human touch. Deborah supplied all that and then some. Her true professionalism exuded in handling the tests that she conducted, as well the informative session that ensued. She discussed all the appropriate hearing instruments, their pros and cons, technical specifications, and cost structures. She took all her time doing this, tinged with patience and without any hurrying or rushing. My experience was so positive that I thought it was my duty to share it with prospective patients. Kudos to Deborah.

The audiologist Deborah Marcus is a real gem! She was so…read morewonderful dealing with a very apprehensive husband. There was no rushing and she was knowledgeable and great at assessing what would be the most compatible hearing aid for him. A can not say enough good things about her

Lovely office building, came here for my ear and allergy issues, all is well, Dr. Caloway is very…read morekind, and also pretty quick, didn't wait too long to be called in, very organized office as well, I definitely recommend this location for anyone who has allergy issues..

I have been getting my ENT needs taken care of by this medical professional office for over four…read moreyears now and they are excellent to me.

Great service. I've been here twice. The first time, I was recommended here by Costco in Clifton as…read moreCostco's hearing aid center does not have anything to do with Widex, the brand I have. I had an issue with the tubing and I went as a walk in and was promptly helped. Not only that, but they didn't bill me then for the tube and service, 100 I believe, and just trusted me with a mailed invoice later. Today I went back as I prepare for a move out of state this month, so I wanted wax guards and a cleaning for my hearing aid. I went as a walk in so I totally understood having to wait as they were with a patient. Well I ended up waiting 45 min or so, which I didn't really mind, but was very pleasantly surprised that they not only walked the aid and was guards out to my car where I had been waiting, but didn't even charge me since she said I "had to wait so long". Wow, great service!

Bought my hearing aids about 4 years ago. Have had several problems through the years, but…read moreAudiology and Hearing Aid Solutions was always there for me, even through the pandemic. I was able to get in touch with them and they always came up with a solution. Staff is terrific and very helpful. I highly recommend them.

Joe Diefenbacher and is staff are warm and friendly. Joe spent a lot of time with my husband and I,…read moreover an hour for each of us. We were both given a very thorough hearing test and extensive examination of our particular hearing concerns. He explained our particular hearing difficulties and the help we can hope to receive in a manner that was easily understandable. We feel confident that we've made the right choice in coming here and look forward to receiving our hearing aids. We are confident that it'll make a positive difference in our daily lives.

This office was in my insurance plan and I called for a screening and, if necessary, to purchase a…read morehearing aid. When I called the receptionist told me that I first had to call a company called EpicHearing in order to link my insurance benefits. I called and the person explained what my benefits were. So far so good. The morning of the exam I arrived at the office and the first thing they ask me is "do you have the note from your doctor saying you are medically cleared for a hearing device?" WHAT NOTE????? No one told me a thing about a note. The examination was fine and the results were not surprising. I needed a hearing aid. I was hoping to have before I left on vacation and figured this would be a quick process. As soon as I got home I called my doctor and the receptionist said the doctor wants to see a copy of the audiology report. Fine, I called the office and they faxed the report over to the doctor. The HearingUSA receptionist even called the doctor and explained what they needed. Again, minor delay but nothing big. Two days later I called the Hearing USA office and they still had not gotten the note. I called my doctor's office and they told that the note was faxed that morning. I called the HearingUSA office back and they told me that they were having some sort of difficulty with their fax system. Why didn't they tell me this when I called the first time? So now I drive to my doctor's office, pick up the note, and hand-bring it to the HearingUSA office. The receptionist looks at it and says she will get over to EpicHearing immediately. Later that afternoon I decided to call EpicHearing to verify that they got it. They had it but it was not acceptable because it wasn't on a prescription script. Once again, no one told either me, or my doctor's office, that it had to be on a prescription script. The doctor's office sent what they were told by me, from what I understood, and the HearingUSA office when they called. So now, once again, I drive to my doctor's office to pick up the script and hand-deliver it back to HearingUSA. Once again the receptionist looks at it and says all is fine. Later, I decided to once again call EpicHearing and now they tell me the script was unacceptable because it said "Hearing Aid. Medically cleared for hearing amplification" instead of "Medically cleared for a hearing aid." WHAT DOES A HEARING AID DO?????? They now had a note AND a script from the doctor saying it was fine for me to have a hearing aid. At that point, I gave up and told all to just forget the whole thing. I haven't got the time to deal with this nonsense. I could order something like HearingAssist for a fraction of the price and none of these headaches. You would think that I was asking them for illegal drugs. It is a hearing aid that, today, can be purchased easily online. I also did some research on the Signia hearing aid that was recommended. It had, at best, mixed reviews and the accompanying smartphone app had terrible reviews. I refuse to bother my doctor any longer with this nonsense and I no longer have the time to go running back and forth with incomplete information only to be told that it isn't enough or in proper form.

I find Dr. Olson to be excellent and highly recommend her. I've been wearing hearing aids for about…read more14 years, and started with Dr. Olson a few years ago. She always works WITH me, and has never pushed any products or services that weren't appropriate. I have always found her to be quite thorough, professional, and patient. To her credit, she has developed a tolerance for my humor! In December 2022 one of my ancient Phonak aids finally called it quits, Dr. Olson was quite helpful with my selection and acquisition of the replacements.

It is such a pleasure and a relief to have a hearing aid professional like Doctor Olsen. She is…read morevery thorough and patient when working with me. Her staff are all very pleasant and nice. I highly recommend her for all issues related to hearing loss.

I'm a Division 1 athlete, and in the middle of my season, I got a serious back injury. The pain was…read moreso bad I couldn't even step on my left leg. I honestly thought my season might be over. Then I started working with Dr. Carrion. From the first visit, he really listened and took my injury seriously. Over the next couple of months, we worked hard together--adjustments, recovery sessions, different treatments--everything I needed to get better. He was super consistent, always made sure I was improving, and pushed me just the right amount. Thanks to Dr. Carrion, not only did I come back--I finished the season strong. I helped my team win the conference and was even named MVP of the entire region. None of that would've been possible without his help. He didn't just fix my back. He helped bring me back to my full self as an athlete. I'm beyond thankful.

Professional Hearing Aid Center is a wonderful family-owned business very conveniently located on…read moreMain Street in Hackensack with easy parking. From the minute you first walk in and are greeted by the receptionist you feel welcome. Mark and Peggy are so knowledgable and helpful. They are wonderful at what they do and take time to treat you and answer any questions you may have. I am so glad I chose them and I would recommend them to anyone who feels their ears need "alittle attention!" Call, make an appointment and they will give you painless hearing analysis and advise you on the next step. This office observes Covid-19 guidelines so wear your mask! You will be happy you chose Professional Hearing Aid Center!

Dr. Pagano and his staff are so friendly! I've been with them for years. Highly recommend!read more