Congratulations on reaching your 50th anniversary…read more Chicago Hearing Services has been my home for hearing evaluations and hearing aids. These AuDs are professional, friendly and very competent in both the evaluation and management of my hearing loss. I'm very fortunate to have been referred to such a wonderful place.

My aunt has been a patient for over 5 years and we are so thankful for the care and flexibility…read morethis team has offered us. Our aunt is bedbound, first at home, now in a skilled nursing facility and the hearing services have been easy to schedule. It has been immensely helpful to have an audiologist visit her onsite. Dr Emily Dudley always offered practical advice: affordable options that best suited our family's needs and budget. She is always respectful, caring, patient and professional. The office staff was very patient with us during a billing snafu. We recommend them highly!

Dr Kim is nothing short of of AMAZING!!! I like her more than with each visit. She's warm…read moreintelligent and LISTENS and answers your every question or concern. I highly recommend her if you want a wonderful warm doctor!

Dr. Kim was AMAZING! I picked her because the social media reviews were overwhelmingly positive…read more She not only lived up to that expectation but exceeded it. I can't remember the last time I felt so completely heard and understood. And she even shared a private story from her life that let me know she truly understood what I was telling her about. Not only is she a great listener, she does a fabulous job explaining why I was having ear aches and how this can be addressed. Thank you Dr. Kim!! The only downside is that I had to wait almost 2 months from the time I called to get an appointment to actually seeing her. Tells me she is very popular but makes me wonder what I'd do if I had a more immediate issue.

If you need a hearing test or assistance with hearings aids this is the place you need to go…read more Also during this crazy Stay At Home period they have continued to post in FB information and sent supplies out to clients. Today I received a personal call asking if I was ok or in need of anything. They treat you as family not just clients

Having experienced many medical professionals throughout the years- Dr. Sheri Gostomelsky…read moreoutshines any other as the number 1 professional- ever. She has the most patient, kind, attentive approach in providing top notch customer service and care. There is no other audiologist that you need to see to obtain the most comprehensive exam by someone who consistently goes the extra mile at every visit. Kudos to Dr Sheri - spread the word folks. It's rare that someone of her caliber falls into your life. She's simply the best. Thank you for assisting my family member. Peter Goschy

Very thorough hearing exam, felt like she covered all the bases. I visited to get to the root of…read moretinnitus, she referred me to a specialist.

Wonderful, caring, and professional service by Dr. Chow. She did a good job of demystifying her…read morework. My wife and I are comfortable with her recommendations. We will use her for years to come.

Listen to the other bad reviews!…read more Buyer beware. This business charges a $500 restocking fee -- even when the mistake is theirs. I was never informed about this fee, was explicitly told it's a trial with free return during that period, and I was pressured to sign an agreement on the spot without being given time to read or understand it, which is outright illegal. The customer service was the worst I've ever encountered. Dr. Brienne Honan falsely claimed I was told about the fee, even though she wasn't even present when I signed. She appears willing to say whatever is necessary to protect the business, regardless of the truth. I returned to the office over nine times because I still couldn't hear in real-world settings (non-Bluetooth), and they still couldn't fix the issue. So I asked for something covered by my insurance to which they said no - they only want to sell Phonak and oticon. They have no empathy and did not care that I was crying to them that I couldn't hear (wouldn't even offer a tissue from the box on her desk). After spending thousands of dollars and receiving no real support, I can't in good conscience recommend this place. The manipulation, dishonesty, and lack of accountability speak volumes. Dr. Honan does not have the attitude for customer-facing service. She escalated and made everything worse.

This place is incredible. My daughter had major wax buildup in her ears and could barely hear. It…read morehappened over the holiday weekend, and with nothing open, we went to a convenience care clinic for earwax removal. At best, it didn't help--at worst, it made things worse. I booked an appointment online at Hearing Health Center for Monday at 4 PM, and called as soon as they opened, hoping for something earlier. Andrew at the front desk was amazing and got us in sooner. We saw Dr. Sheri Larks, and she was phenomenal--warm, calm, funny, and incredibly good at explaining everything. She talked my daughter through both the plan and the backup plan, then used gentle techniques to remove the wax. In just 20 minutes, all of it was out safely and effectively. My daughter can hear better now than she has in years. One more thing I appreciated: while we were in the waiting room, I noticed a few patients who seemed to have dementia or confusion--something that's apparently common with hearing issues in older adults. The staff treated them with such patience, respect, and kindness. It really stood out. Bottom line: if you're dealing with earwax, skip the at-home methods and urgent care clinics. Just come here. They're amazing.

I am so glad I received my care here, Dr. Rebecca L…read more Anderson provides a high quality care to her patients, she really cares, she is very attentive to her patients needs and takes the time and patience to answer all questions concerning their hearing and devices. I recommend her highly.

For our family it was a long road to admit there was a hearing issue. All kinds of emotions were…read morekeeping us from taking this step, but after a referral to Sound Hearing Group I truly can't say enough about Dr. Rebecca Anderson. She has made this journey one filled with compassion rather than uncertainty. Dr. Anderson is exactly what we needed to keep us focused on the goal of better hearing through hearing aids. She is patient, compassionate and most of all LISTENS to her patients and reacts accordingly. We could have chosen a location much more convenient to our home, but I am so grateful that we followed the referral to Dr. Anderson and her team. Wonderful service, wonderful location, AMAZING staff! Highly recommend!

Always had a hard time with hearing aids and the ear pieces sliding out…read more After a through hearing exam Dr. Steinberg recommended the solid ear pieces. What a difference they have made. My hearing aids are better quality than and work great. I'm glad to have found Dr. Steinberg. He takes the time to answer the questions you have, that hard to find in this day and age.

Dr. Steinberg is wonderful, caring and spends a lot of time to get things right. Highly, highly…read morerecommended!!!

Great audiologist! She's been nothing but helpful since I lost my hearing in 2018. She's always…read morewell informed and has the patient's best interest..

Ordered an assistive device to use with my hearing aids in early March. Was told it would take…read moreabout 2 weeks to come in. It has now been 2.5 months and I still do not have the device which I paid nearly $300 for at the time of the order. I have left several phone messages asking for an update which have not been returned. I now have a problem with the functioning of one of my hearing aids, have left phone messages about that problem and have received no return phone call about that problem either. Terrible patient service. And no compassion for someone dependent on these technologies to function in the hearing world.

Excellent service. I've been coming here for about 7 years. Stern-Weisman keeps working with me…read moreuntil we get the hearing aids correctly adjusted, no matter how many (unbillable) visits it takes. She has also kept looking for better systems to keep me from losing my aids. (Yes, I am a bit spacey.)

Dr Stern Weisman always acted as if she was doing me a favor rather than glad to have me as a…read morepatient. She didn't spend time exploring with me what could help me to hear better. It wasn't until I went to another excellent audiologist that I learned about the different types and styles of domes. changing domes has given me a big boost. Also while hearing aids were under warranty she charged me for a hearing test and didn't want to file it with medicare and charged to change the settings on my very expensive hearing aids. Her receptionist Cindy and her husband are both very professional and helpful. Look elsewhere is my advice.