I had an issue from the previous owner and they came out to check it out and give advice on what…read moreoccurred. They were professional and honest. I can tell they know what they are doing from the details they pointed out with my roof compared to my neighbors whose wasn't done correctly.

They've lost my confidence and future business. When they did my roof I was impressed by the…read morequality and oversight so I chose them for 2 window projects and both were filled with delays, excuses and failed promises. the final straw was having the installer break a window and I was left with a piece of cardboard and plastic for over a month in the winter despite being assured the project would be completed before the winter. No oversight despite my texts to the owner and the project wasn't completed until February. If you're considering a contractor that is responsive look elsewhere.

I hired Dick's Roofing after a recommendation tied to owner Jeff Milkie. The job was a 15,000-sq-ft…read morecommercial rubber roof replacement for $74,720. On day one, the subcontracted crew removed half the roof and disconnected roof drains despite a known rain forecast, after being instructed by Jeff Milkie to proceed anyway. Heavy rain fell that afternoon, causing over $100,000 in interior damage. We were forced into a 4+ month insurance settlement as a direct result of this reckless decision. Additional damage was caused to rooftop HVAC equipment. Within one month of completion, the roof began leaking in multiple locations. Over the past three years, I have contacted Jeff Milkie at least five times. No repairs have been made--only dismissive, snide responses. The roof is still under warranty, yet the leaks continue and cause ongoing damage. I've completely lost confidence this company will stand behind its work and will likely need to hire a competent contractor and pursue legal action.

I used Dick's based off their advertising in our church bulletin…read more The service was good, fast quote and got me on the schedule in a timely manner. I needed some flashing around a window because it was leaking with driving rain. A member of the team came out and took care of it. A couple days later a different team member came out and checked the work. All in all good service and would use Dick's again.

Zach was great to work with. Was very impressed by his attention to detail, whether it was a small…read morejob (installing a bathroom vent) or later when it was a big job (replacing our roof). Really appreciated how clear he was around variables too ($X/per amount of wood needed, etc.) One thing that really stuck out was how he personally went around our house several times, making sure all the nails were picked up after the job was done. Can't recommend them enough, they did a great job.

I had Zach and his crew install my new roof. He was so patient with me in helping pick the right…read morecolor shingles. When he came out for the estimate, he was the only one of several, to actually go up on my roof, took pictures of my roof and explained every inch of the way what I had going on up there. The whole crew were knowledgeable, courteous and a really great group of guys. They answered all of my questions along the way and addressed some other issues they found at no extra charge. They were very prompt, and cleaned up the work area ea day before leaving. i would so highly recommend them for any roofing needs you may have. He was priced very reasonably. I also like that they are local, so if any issues should arise, I know how to contact him. Love my new roof - Thanks

Everything went great. Lance and his crew did an awesome job in the time period that I did not…read moreexpect. I am so happy with my new roof. Highly recommend. He and his crew went above and beyond. The price was very reasonable. The workmanship and clean up was phenomenal. Highly highly highly recommend

They are THE BEST roofing company!!! They are very upfront and they did let us know that in…read morethewinter of 2019 in December what all needs to be done with pictures of what they found and cost estimate and they did let us know that going into the winter they didn't know if they could get it done before early spring as they had many others scheduled before us. In February they let us know about the time frame in early March in having it done. Their communication with us was excellent. Whenever I called him with a message that day or the latest next day he would get back toThey were able to get it done early last week and also more pictures came. They did a GREAT JOB!!!!! I highly recommend them as they are upfront and honest and they stay in touch with you throughout.

In October 2024 I contracted with 1st Choice Roofing to replaced the failing roof on a 2 story…read moreduplex I own in West Racine. While they were not the least expensive, I selected them after reviewing the job with Christo, the owner. He was very knowledgeable and was straight forward regarding the extent of possible issues that may be uncover when the shingles are removed from such an older building (1929). Christo has an extensive portfolio of quality materials to choose from and his suggestions really helped steer me towards the best possible outcome. The work began very shortly after the paperwork was completed and even after finding that the original roof had 3 layers of failed shingles in some areas, had extensive wood rot at the decking, fascia and soffit areas, needed replacement roof ventilation and also required additional work to remove an old school TV antenna... the roof was completed beautifully and ahead of schedule! Communication was on-going and professional throughout the entire job. The clean up was meticulous and complete. Gutters and downspouts were installed a few days later and the house really looks great! I can 100% recommend 1st Choice Roofing... and have already passed their contact information on to both family and friends.

Yelp says that their response time is "excellent" - but they never responded to a quote request…read more Might have been an old metric.

30 year old roof replacement on my home. Fair price and so fast! Cleaned up everything. I was…read moreworried because it was over 90 degrees... I would recommend them highly!

Called and was told they would come out and give me an estimate. After two days called again and…read moregot nothing. Waited the weekend and tried again still no answer. They don't follow thru

Great job. Fast and efficient. Polite and helpful. Prompt communication. Scheduling flexibility. I…read morewould recommend this business.

Needed a partial roof replacement. Quick in contacting me back and coming out to look at. The quote…read morewas perfect. The crew that came were very efficient and cleaned up the yard perfect. Would use again

We love our new roof!! It looks great! The entire crew was…read morevery kind and respectful of us as well as of the items that were in the garden beds that were in their way. They did such a great job!! Plus their clean up was magnificent! You cannot even tell there was a crew here. Everything is spotless!! Please pass on our praise and give those gentleman all a raise!!

They don't even deserve one star because I never saw them. Salesman never showed when my wife and…read moreI took time out of our busy schedules to get an estimate. Apparently his time was more important that ours...news flash, EVERYONE IS BUSY! I was willing to hand them the job, they must not need my business. Never again, very disrespectful and inconsiderate.

Quality of some work is questionable on siding, flashing and back porch rebuild. Gaps, caulking not…read moredone where there are gaps, house wrap exposed, new flashing not put around attic windows, uneven edges of jpanels in areas, bathroom exhaust is under the soffit not coming out like it use to and should be, new electrical outlets installed were never inspected and sounds like not to code, back porch has numerous issues, posts not in contact with cement, nails sticking out, joists not touching the support underneath, cracks in materials, some posts are movable on posts for steps, gaps between spindles are inconsistent, screws were not counter sunk leaving jagged edges. Awning or roofing over back porch was not done. We were told to deal with the awning ourselves. This was work due to hail damage, so insurance coverage. Continually told there were upgrades and they were free. We opted not to have some things repaired due to minor damage and not replacing the shutters. Told by Zach that he never trusted us, said he would put a lean on our house when we questioned the billing. We never said we wouldn't pay. He would not provide us with invoices with breakdown of materials and labor. Said he recorded some of our conversations although we believe this to be a lie, very intimidating and fear tactics used. He used all the money on so called upgrades that he continued to say were free, we don't know what they are. We did do some add ons and were pressured to replace the flashing and wrap around windows and doors after I confirmed we did not want to replace it earlier in the process. He continued to repeatedly talk about siding the entire garage when we told him right away we did not have the funding to do so at this time. He used the rest of the money for garage repairs on these supposed upgrades that again we were told were 'free'. So we have no insurance money not toward garage repairs. Another contractor says he cannot give us an estimate for roofing the back porch because the porch will not pass inspection. When questioned a few times about minor issues he immediately pulled the crew off the job. I am the main contact and doer which he seemed to not like because I am a woman. We didn't say a lot of things because we were concerned he would delay work which he did then blamed us for his crew being behind. Zach said the crew was behind schedule due to our many changes. He said they would do three sides of the house and finish the last side once the bow window was replaced. Instead he waited until late November when the window was installed. We didn't change things. He decided not do do several things he originally said he woukd do that were included in the insurance quote. He actually didn't physicalky do any of the construction work, he subcontracts. I could go on and on. The bottom line is we were taken advantage of and made the mistake of paying in full. We were told we would receive a warranty for the roofing and the certication that they are certified to do that work. We have yet to receive these items and he has not responded to our request. The only thing we got was here is your warranty without any information. ZP Construction submitted one invoice to our insurance and a different invoice to us. Our insurance adjuster has told us this is INSURANCE FRAUD. We are investigating how we should proceed with not having things done properly or not at all based on the insurance quote. Buyer beware! Thoroughly check on licenses, certifications, references, etc before employing a company.

We were very happy and satisfied with the work ZP did on re-roofing our home. The crew was very…read morepersonable and professional. They also did an amazing cleanup job. We highly recommend this Company!