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Bellis

5.0 (4 reviews)
Open Open 24 hours

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Restore Hyper Wellness - Reception Area and Front Desk

Restore Hyper Wellness

(15 reviews)

An amazing afternoon at Restore! Beautiful facility and very personable staff. Brandon was…read moreawesome! Did cryotherapy, red light therapy, and compression therapy. Feeling incredible from the visit!!! Will definitely be back.

This facility is super clean, the people are fantastic and caring, and they have a wide variety of…read morewellness therapies. The customer service was phenomenal. We had small and large requests, and all of them were either met, or a good work around was found. The general manager, Jackie, met with us on our initial visit and helped us come up with a plan that included the therapies of interest. We met Maegan, the nurse practitioner who is in charge of all the infusions. I think it is such a benefit for the clients to know there is a nurse practitioner on premise. Meagan was able to explain the different infusion options and their benefits. We felt very comfortable with our selections, knowing that Maegan had a plan on how to administer these infusions in the best possible manner. An option I'd never heard of was a "facial" for your scalp. It was basically a deep cleaning to remove all the buildup of hair products and oils that your shampoo leaves behind. It was an easy, and actually enjoyable treatment. You will be amazed at the amount of product residue they can remove from your scalp and your head will feel so clean at the end of the treatment!! This place also offers, cryotherapy, red light therapy , IR sauna, an oxygen chamber and several other options. I really enjoyed how they helped me take care of myself!! I will definitely return.

Ascend Wellness

Ascend Wellness

(2 reviews)

Unprofessional and Unreliable. Jessica canceled our couples relaxation package with two hours'…read morenotice, stating someone had called in sick. (If we had canceled with less than 24 hours notice, we would've been charged per their cancellation policy for clients.) This was not a massage but just an infrared sauna and float session--booked specifically with Jessica--and did not require extensive hands-on staffing. Apparently, there is no backup plan to keep the business operating if someone calls in sick. I scheduled the package two weeks in advance. When booking, we spent 30 minutes completing forms and releases. Jessica offered another day for an appointment, but I explained I was traveling and leaving in two days with an already full schedule. She reiterated that she could not keep the appointment because someone had called in sick. Since she was the person assigned, it felt strange that she needed to cancel because of someone else's schedule and it seemed more like she might just not want to work that day. She was not apologetic and basically said I should understand. As a business owner myself, I find last-minute cancellations without contingency planning EXTREMELY unprofessional--especially for clients who have booked well in advance. As mentioned, there was little acknowledgment of the inconvenience or disappointment caused. We were genuinely looking forward to this experience and were let down by how it was handled. We do not recommend Ascend Wellness based on this experience.

I had a really disappointing experience with Ascend Wellness. Booking a cold plunge through their…read moreplatform was a nightmare. The system was so glitchy it took me nearly half an hour and multiple attempts just to complete the process. I never received a confirmation email, and it turned out my booking wasn't even properly secured. You can actually add a cold plunge to your cart and pay without scheduling it--which is exactly what happened. By the time I realized, I was already at the payment screen and had been charged. After that, I had to log in again, sign my name five times (for a cold plunge?), and finally schedule the appointment. The next day, I received a call saying the cold plunge wasn't available, so I agreed to switch to cryotherapy. When I showed up--after driving around a bit because the GPS location was off and it's hard to find as a first-time customer--the building was completely closed. I arrived a bit early, waited outside for five minutes, and then left. I texted the representative, but despite having confirmed the appointment over the phone, they refused to refund me and claimed I was a no-show. Overall, a frustrating experience with poor customer service. Definitely won't be returning--and honestly, if they had refunded me, I probably would have.

Bellis - medicalspa - Updated May 2026

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