Wonderful people and wonderful service. I had food poisoning and hadn't been able to keep any food…read moreor drinks down for 35 hours. I called while she was already in bed, but she felt so bad about my situation that she made the trip late at night to come to my apartment and give me an IV to make sure I didn't get dangerously dehydrated. I have very hard to stick veins and often have phlebotomists or nurses try to stick me upwards of 5 times to find a vein before a successful attempt, but she got it on the first try despite being very dehydrated and therefore making the veins harder to find! She was also a lot of fun to talk to and told me stories from her life while we waited for my body to absorb all the fluids. I felt much better after and can't thank her enough for her help.

I LOVE EVA! I had been sick for months. Doctor kept giving me different antibiotics and steroids…read moreand dose packs. No improvement until I met Eva and she started me on infusions, ozone sauna and cryo. 11 weeks in following her instruction I am feeling GREAT! If you are on the fence with this type of treatment do yourself a favor and book appointment. Totally worth it!!!!

My husband and I were in Hilton Head for a conference, and I caught a wicked stomach virus. Even…read morethough I didn't have an appointment, they took the time and care to fit me in, listened to all that I was going through (and my complex health conditions), and treated me with such care. I almost immediately started feeling better. The facility is absolutely gorgeous, and I loved hearing how the staff interacted with all of the customers. I wish I could give them 10 stars!

This facility is super clean, the people are fantastic and caring, and they have a wide variety of…read morewellness therapies. The customer service was phenomenal. We had small and large requests, and all of them were either met, or a good work around was found. The general manager, Jackie, met with us on our initial visit and helped us come up with a plan that included the therapies of interest. We met Maegan, the nurse practitioner who is in charge of all the infusions. I think it is such a benefit for the clients to know there is a nurse practitioner on premise. Meagan was able to explain the different infusion options and their benefits. We felt very comfortable with our selections, knowing that Maegan had a plan on how to administer these infusions in the best possible manner. An option I'd never heard of was a "facial" for your scalp. It was basically a deep cleaning to remove all the buildup of hair products and oils that your shampoo leaves behind. It was an easy, and actually enjoyable treatment. You will be amazed at the amount of product residue they can remove from your scalp and your head will feel so clean at the end of the treatment!! This place also offers, cryotherapy, red light therapy , IR sauna, an oxygen chamber and several other options. I really enjoyed how they helped me take care of myself!! I will definitely return.

Unprofessional and Unreliable. Jessica canceled our couples relaxation package with two hours'…read morenotice, stating someone had called in sick. (If we had canceled with less than 24 hours notice, we would've been charged per their cancellation policy for clients.) This was not a massage but just an infrared sauna and float session--booked specifically with Jessica--and did not require extensive hands-on staffing. Apparently, there is no backup plan to keep the business operating if someone calls in sick. I scheduled the package two weeks in advance. When booking, we spent 30 minutes completing forms and releases. Jessica offered another day for an appointment, but I explained I was traveling and leaving in two days with an already full schedule. She reiterated that she could not keep the appointment because someone had called in sick. Since she was the person assigned, it felt strange that she needed to cancel because of someone else's schedule and it seemed more like she might just not want to work that day. She was not apologetic and basically said I should understand. As a business owner myself, I find last-minute cancellations without contingency planning EXTREMELY unprofessional--especially for clients who have booked well in advance. As mentioned, there was little acknowledgment of the inconvenience or disappointment caused. We were genuinely looking forward to this experience and were let down by how it was handled. We do not recommend Ascend Wellness based on this experience.

I had a really disappointing experience with Ascend Wellness. Booking a cold plunge through their…read moreplatform was a nightmare. The system was so glitchy it took me nearly half an hour and multiple attempts just to complete the process. I never received a confirmation email, and it turned out my booking wasn't even properly secured. You can actually add a cold plunge to your cart and pay without scheduling it--which is exactly what happened. By the time I realized, I was already at the payment screen and had been charged. After that, I had to log in again, sign my name five times (for a cold plunge?), and finally schedule the appointment. The next day, I received a call saying the cold plunge wasn't available, so I agreed to switch to cryotherapy. When I showed up--after driving around a bit because the GPS location was off and it's hard to find as a first-time customer--the building was completely closed. I arrived a bit early, waited outside for five minutes, and then left. I texted the representative, but despite having confirmed the appointment over the phone, they refused to refund me and claimed I was a no-show. Overall, a frustrating experience with poor customer service. Definitely won't be returning--and honestly, if they had refunded me, I probably would have.

Great time visiting the spa . It's also connected to the gym so you can come after a workout. The…read morecryopod was not too cold and it was bearable. You have the ability to stay in longer if you desire. After you can do other treatments such as the leg compression. You can adjust pressure with a chair massage.

I love this place!! I try to go about once a week to use leg compression sleeves and then the full…read morebody Cyro after. I have also started using the hip compression sleeves my body feels so much better. My daughters have also used them and live the results, my 17 year old did these the day before a big track meet and she PR'd in all 4 events the next day. I'm telling you it's like new legs! Not only does this place make you feel great Greg and Kristi are wonderful, so welcoming and personable. Great people with a great product, you couldn't ask for more.

I have been using ICRYO for years starting with the actual cryo unit. I've also utilized their red…read morelight therapy and IV services. All of their products are top notch and they are continuously improving. The staff are knowledgeable and friendly and genuinely care about you. The facility is clean and modern and always very comfortable.

The Best part of my day! I enjoy all of the services this facility has to offer. I go early & it…read moreleaves me feeling energized throughout the day.

Precision Wellness is very unethical. They have so many reviews regarding not paying people and…read moreit's ridiculous. I have not been paid for the hours I worked and now getting the run around. It's frustrating that I have to go to the department of labor. DO NOT WORK HERE!

I don't understand how they are still open and running and buying new equipment but haven't paid…read moretheir employees yet...,it's mind blowing to owe over 10-20 ppl a paycheck from hours they worked and still haven't gotten paid and they stopped answering ....kellie Curtis and Lauren

Bait and switch. I read the badge reviews and called them to have more information on what's…read morecovered. Turns out, if you buy a Groupon for three treatments, in reality you only get one visit with three different modalities. If you buy six treatments, you get two visits. They explained that Groupon works as "try before you buy it". In other words, bait and switch.

Total scam. They don't answer their phones. Save your time and money. I walls have gotten the law…read moreinvolved if I didn't get a refund. Front?