We asked for a referral from our ophthalmologist and were given Dr. Ayers' name - with very high…read morerecommendations. Neither of us were disappointed in the least. My girlfriend loved Dr. Ayers, who spent as much time as needed in his exam and consult. He has superb education and training, and made sure she understood everything. Granted, this office might be a bit more expensive than many others, but it's your eyes and you get what you pay for. Wonderful people to boot.

My experience with Riverbend Eye Care has been for optical services. Both for purchasing eyeglass…read moreframes and having eyeglasses made last year and prescription lens sunglasses this week. Had I posted a review based solely on last year's experience it would have been "AOK". But this year it's a big four star "yay!". Here's the summary of my experience and number 6 in the following list is why the rating moved up! 1. Convenient location with ample parking in a private lot. 2. Extremely friendly and helpful front desk staff. 3. Bright and welcoming office and optical display space. (Although small and so a tad cramped when you're trying to look at frames.) 4. Good selection of frames for men and women with mid range to upper range brand options including Helium, ProDesign, Vera Wang, Coach, Nicole Miller, Mykita plus many more. None of these are inexpensive brands but the prices here are fair and competitive for what they are. I was delighted by the price of the Nicole Miller sun-glass frames I chose, which were nearly $50 less than I expected! 5. They offered to deduct 10% off the total cost of my glasses, without me asking, given I do not bill insurance for them. 6. .A big improvement in optician staff service this year over last. This last point deserves explanation. The optician last year seemed competent but over stretched and always "on the run" frantically busy. Were it not for one of the uber helpful front desk staff who stepped in (and I think is now an optical staff technician) to help with selection and follow up, I probably would have walked out with the sale to Riverbend lost both that time and for return business. But, the glasses were well made. Which is one of the things that led me back in this year when I was looking for sunglasses. The other being "hip" but affordable style options. I found that this year, there are two new folks as optical staff at Riverbend. Knowledgeable about product inventory, skilled to help select the best frame for a customer's face and budget as well as in lens technology options. And perhaps most important, skilled at getting the right fit of the glasses for great vision. I could happily recommend Riverbend for glasses just for the experience of working with the opticians these days. I am happy to say there are other things - see list above - to add to the "I'm a fan" experience to recommend Riverbend for optical needs. My hubby will need new glasses soon and based on my experience, Riverbend will be his new "go to" place.

My family has been coming here for about 5years. The optometrists are full-blown eye nerds -- like,…read morepassionately excited about corneas with the kind of intensity that would feel concerning if they weren't so damn professional.. You can tell they absolutely love what they do and take real pride in it. They actually look happy to show up to work, which in 2025 feels rarer than a parking spot at Costco on a Saturday. You never feel like a number here; everyone is genuinely kind and all smiles. Insurance has always been super transparent, which I appreciate -- though, to be fair, I always bring it up immediately because I am who I am and I need to know exactly what's getting billed where. Now, despite their incredible appointment reminder system, I still managed to forget my appointment this morning. In my defense, I've been hauling my kid here weekly while she tests out different contacts for her uniquely dramatic astigmatism, so I assumed all the reminders were for her. Plot twist: they were not. They called me ten minutes after I was supposed to be there, and somehow I sweet-talked my way into being seen if I could get there in 10 minutes -- which was nothing short of a miracle given they're often booked out 4-5 months for routine exams. Would 100% recommend. Just... maybe don't ignore the reminders.

Been going for years and have always had great care. Dr Sandburg really spends a lot of time with…read moreme. I never feel rushed. She explains things well and goes the extra mile for solutions.

Beyond impressed with the customer service provided by Michelle and staff at the old mill Bend…read morelocation. Michelle was extremely helpful and I would recommend anyone needed sunglasses to visit this store. More stores should have people like Michelle as the face and service given!!!!

Michelle was the most helpful eyewear tech! She was very knowledgeable about the eyewear industry…read more(both prescription and sunglasses). The selection in the shop was great and she took the time to explain things or answer any questions we had.

My experience with Coffman Vision is really good. Front desk is friendly and professional. Dr…read more Coffman performed my eye test; he obviously loves what he does, is very amiable, and his thoroughness was better than I seen in many years of annual eye tests with other clinics. They have lot of frames on display, and my Optician, Raegan, found a set of Oakleys and paired with a top line set of progressive lens. I got the glasses yesterday, after waiting only a week for them. And, the total cost was about 60% less that I thought it would be, considering I don't hold back on $ for my eye care. Bottom line is I highly recommend Coffman Vision for Central Oregon eye care.

The actual providers in this clinic are inept. They do not listen, they have prescribed contacts…read moreand glasses that are the INCORRECT prescription TWICE! I was told I did the eye exam wrong! How the hell can you do that?! TWICE! I cannot see with the contacts or the glasses I spent hundreds and hundreds of dollars on. When I called to speak with Dr Coffman regarding my experience, he was dismissive, argumentative and combative. I also believe he flat out lied to me about an appt I had with a cataract dr that said I didn't need to be seen for cataracts. No treatable evidence. DONT GO HERE!

I have been going to Dr Steckman for 3 years now. His office is very clean and relaxing and Dr…read moreSteckman is great! He explains what he is doing and was very knowledgable when I had questions. His staff also helped me pick out glasses and were honest with what might look good on my face. They didn't try to up-sell me on designer frames at all...they just went and began picking frames that they thought would fit my face well. I don't foresee myself changing to anyone besides Dr Steckman. Another perk is they have a Keurig coffee machine in the waiting room. I arrived an hour or so early and relaxed with some coffee while I waited. It's little things like that I appreciate. Thanks again and I'll SEE you soon! Ok, that cheesy. :)

I am also surprised that Cascade Eyecare doesn't have 5 stars on Yelp. They do on Google. From the…read moremoment I called for my 12 year old son, this place has been amazing. He was having eyesight issues and they got him right in. The staff is SOOOOO friendly and efficient! We felt right at home. They are a well oiled machine :) We are so happy we found them. My husband will be booking an appointment soon.

Substance has not only great deals. They have a great staff that keeps me coming back!…read more Today I went in and had the pleasure of being helped by a wonderful young lady G who really went above and beyond . Truly a highlight of how amazing the substance staff is

Honestly, this place was such a bummer. We went to Tokyo Starfish the day before and had a great…read moreexperience, but we decided to pop into Substance to compare. We were in the market for thc-infused lube and saw the perfect product, it was $36 and even had a sticker that said it would be $40 other places in town. We grabbed the lube, asked for a 25 mg limeade, and made our way to the register. We inquired if they had any first time discounts - of course not. It was far from the end of the world, considering they marketed themselves as affordable. We left the store and right as we entered our car learned that we had been given the lemonade instead, no biggie but not ideal. Then we made our way back to Tokyo Starfish. The vibes were immaculate compared to Substance. Here, we bought flower because we could actually see and smell the product, and then we stumbled across the exact same thc lube, for $24. What an absolute tragedy. Overall, the false advertisement, bad customer service, and unappealing display of products will prevent us from returning again. Tokyo Starfish has our business.

We love Lush for a good bath bomb, massage bar (get the one w/magnesium!), and other goodies. My…read moreson w/autism is a regular. He spends some of his paycheck here each month. They are kind and always helpful! Thank you.

The staff here are so knowledgeable in all their products and how they can help you with certain…read moreskin issues. We love this Bend location. My girls loved their Wicked Collection and the How to Train your dragon collection. Adorable! We found out that some of the products are derived from The Body Shop which we were huge fans of before they closed.

I've been to Eyes on Wall Street several times over the years, and every visit reminds me why it's…read moreone of my favorite optical shops. The frame selection is simply outstanding--whether you're looking for something classic, modern, or truly unique, they have an incredible variety of high-quality options that you won't find at most optical stores. What really sets them apart is the service. The staff is knowledgeable, welcoming, and genuinely invested in helping you find the perfect pair of glasses. There is never any pressure, just expert guidance and a great customer experience from start to finish. I also absolutely love their recent remodel. The space is stylish, sophisticated, and perfectly chic. Cant recommended enough!

Really helpful and knowledgeable staff. I had sunglasses that needed an adjustment since they were…read moretoo wide. They gladly fixed them free of charge and I did not even purchase them in their store. Highly recommend it for any eyeglass needs. Thank you!