Unfortunately my car's engine is no longer working so I needed a tow from the mechanic's shop back…read moreto my home while I decide on a next step. I found Bargain Towing online and they were a pleasant God send from start to finish. Sam was very communicative on the phone and gave the best quote in comparison to the other 5 companies I called. He kept me in the loop on what would happen and how soon the tow truck would arrive. And when Billy arrived to pickup my car he was extremely pleasant and talked me through everything he would be doing and dropped my car off safely at my house without incident. Hoping our paths do not need to cross again, lol, but if they do I have their number saved in my phone because they were a ray of sunshine after a gloomy moment. Great service, personalities, and professional start to finish.

It's a really good place to take your older vehicles. I don't take my new ones because they don't…read moreactually do a lot of high-end repairs. If you need some brakes or a tire put on this is your spot. They also offer towing services at a reduced rates so that works also. I've come here and had my radiator replaced several tires replaced and just now the other day I needed some breaks rotors and calipers. I do think that they were cheaper a few years ago but now they're kind of online with a lot of other places but not like Midas or such. Sam is very friendly and responsive. If you need to just roll up and get something done they are very fast. Average time for me has taken maybe an hour to get a lot of things done. You can bring your own parts or have them order it. Lots of the times I will bring my own and just pay for labor. Up to you. This past time I got front brake pads and a caliper replaced. The mechanic took me back to the shop and showed me what the difficulty was so that I didn't think I was getting scammed. I appreciate that and they remember every time that I bring my car in there. It's definitely a good place to get simple Auto work done. Come check them out. Sam will take care of you

This shop was great to work with. Very professional and thorough. Joe (service advisor) took the…read moretime to inspect a car door problem I was having. Once the shop completed the diagnostic. It was as he expected an electrical issue with my driver door. I took my car to a couple different places prior and B&L was the only one who could pin point the problem. He gave me the timeframe to complete the work. It was completed as expected.

We needed new tires for our 5 year old Hyundai. Every aspect of service was provided for us in a…read moreprofessional manner. The shop was clean and tidy and my husband was well informed of the definite need for tires and not only offered the best deal for the tires and alignment as well as offering the option of getting another opinion someplace else! Highly recommend them and moving forward, B&L will be our go to for all our car needs!

I have never purchased a car from this dealership or have had any interaction with the sales staff…read more My review is more geared towards the service department. I recently purchased a vehicle from Michigan and needed an out of state inspection completed. I arrived at the dealership about 20 til 5 and spoke with a tech behind the desk. He had me fill out a form and about 10 mins later I had an inspection completed. Easy, peasy! He answered all of my questions and was nice enough to help me sign over my title to a previous vehicle that was totalled in am accident.

David London was our sales representative for our recent purchase from Thayer. He was a wonderful…read moresalesman, extremely personable and knowledgeable as well as helpful from start to finish. He even told me to call him when I'm ready to schedule an oil change or any other service and he will assist with scheduling. Purchasing a vehicle can be stressful and tiring but this was a pleasurable experience all around! Thank you Thayer Ford and thank you David London!

During long drives, I typically scan my dashboard for the following (gas, current mileage, RPM,…read moretire pressure, altitude, my passengers' attitude - check, check, check - as I say to myself). On this recent trip, we noticed that our tire pressure (PSI) was too high, so I quickly drove here and the manager immediately asked me to pull up to Bay 1, which I did. He pulled out the air hose and concurred with my assessment and decreased the pressure in each tire. And - he adamantly refused our tip. In less than 8 minutes, we were on the road again. That was awesome service!!

I highly don't recommend, they're one of those shops where they like to mess up your car so you can…read morekeep coming back paying for more & more issues that they're causing

I have been coming here since they opened for regular maintenance, even though some works come and…read morego, the customer service has remained the same. There were things they mentioned that needed attention in the beginning, I thought they were just trying to make money off of me, later I realized if I had fixed at the time, it would've cost me less and give me less headache. They are straight forward and direct. My stubborn self had to learn...

Holy customer service. We were passing through town on a road trip when the car broke down (the…read moreworst). John was the most helpful and kind person we could have needed in that time. The shop is cozy and has a nice waiting area with some cool fish! They really go above and beyond to explain what the problems are and help you decide the best course of action. If I lived nearby this would be my regular mechanic for sure. This place deserves more stars.

Coming in from out of town on my way to Des Moines, "troubling" doesn't begin to describe my worry…read morewhen I saw the check engine light go off about 20 miles outside of Toledo. Spent the night in a local hotel and called Toledo Auto Care the next morning to set up an appointment the next day. Turned out it was just some dirty oil that needed changing. The mechanic showed me the brakes and let me know that they were going to need changing sometime in the near future, but it wasn't anywhere close to the in-your-face sales pitch that some auto shops give you. I left Toledo Auto Care with a healthy care and a healthier state of mind. They treat their customers right here, and if I'm in the area again this will be my number one choice for any car repairs.

I DO NOT RECOMMEND Toledo Auto and Tire !!!!!!!!!!!! I took…read moremy Audi to this shop to have the spark plugs changed before a road trip, and they assured me they could handle the job without hesitation. Unfortunately, about a month later, my car stopped turning over. I took it to another shop to have it diagnosed, and I was shocked to find out that Toledo Auto and Tire shop had installed Chrysler spark plugs in my Audi. That could have potentially caused serious issues if I hadn't caught it when I did. If they didn't have the correct parts, they should have been upfront about it instead of making a substitution without telling me. The work should be done correctly--not just done for the sake of saying it's finished. I would not trust this shop with my vehicle again, not even for something as simple as a tire change. Their prices may be cheap, but in my experience, the quality of the work matched the price. I'd rather pay more at a reputable shop and know the job is being done properly. Based on my experience, I do not recommend this shop. Please do your research and make sure the shop working on your vehicle is using the correct parts and following proper procedures.

I used to use Smittys and Toledo Auto care bought this location. I have used them a few times and…read morelast year purchased 4 tires from them. I hit one of Toledos famous pot holes and put a bubble in my tire so I called around looking for a replacement. You would think I was searching for a unicorn. I called here because that's where I bought them. I was told I wasn't in their system, they don't carry that brand and they would call me back with some options of tires they do carry. I never received a call back. To be fair two other companies also didn't call me back. I am a pleasant person just trying to find an inexpensive tire. Customer service is a thing of the past I guess. I called them twice I wasn't about to call a third time. I am posting a picture of the record of my purchase from them of the tires they said they couldn't order for a person they have no record of.... Even though they send me emails and coupons in the mail.... They've no record of me right?

Came in knowing what the problem was and was charged over $100 with a diagnostic fee. They wanted…read more$1200 for two parts that cost $20 and $120. They upcharge the prices by 400%. The customer service is good, but I can't go somewhere that isn't an honest practice. I've recommended other people here and they've been ripped off thousands of dollars. I want to say good things about this family business, but I can't. I went somewhere else and was charged a third of the price. If you want to spend this crazy amount of money, might as well go to a dealership. This is my first bad review. I've tried giving this business 3, 4, 5 chances. I can't keep getting ripped off. Update: Was told I needed a part replaced at Toledo Auto Care. When I took my car somewhere else, they said that part was in perfect shape and they were shocked that we were told it needed to be replaced.

I walked in after 10 am for an oil change on a Saturday and noticed there was only one worker. He…read moredid come in to greet me and warned it may be an hour before he could start on me and I told him it was fine. About 30 minutes later more workers came in and one of them walked up to me and asked for my key. There was no discussion of what type of oil change (ex. synthetic, etc) or pricing. Approximately 10 minutes later he asked for all my info (name, address, phone#, email) and gave a price-indicating they were finished with the oil change. I asked if the Yelp check-in coupon could be used, but he stated they already changed the oil with all synthetic and the coupon was for half-and-half. I didn't feel he was being rude in any way, I just wish there was more dialog and that I had a choice. Overall, it was a decent straight-no chaser experience.

Very friendly staff. They got my car right in and were done with the oil change in less than 40…read moreminutes. Prices are competitive for the type of oil I needed. No attempts to upsell or con me into unnecessary repairs. I've been burned by a couple shops in the area with outright lies about my vehicle to upcharge me. I'll return to this location.