I noticed a crack in my windshield of my car and called Safelite. Got an appointment pretty…read morequickly. They sent me updates of their arrival time and were there within the window of time given. Upon inspection of my window, it was found that the crack was longer than I expected, so it could not be repaired, it had to be replaced. They would have to come out the next day for that since I didn't know the size of the crack, and they did not have a windshield with them. The same scenario for the next day. Arrived within time given , replaced windshield, and had to take it out for a 10 minute drive to calibrate the cameras. All in, took about an hour in my own driveway. I did not have to go anywhere. Very convenient! Both of the technicians were very respectful and did their job. I would not hesitate to use them again should I ever need their services.

I made an appointment online to replace a windshield in my 2000 Dakota. The price was quoted and…read moreappointment confirmed for the next day. l received a call several hours later from the local Safelite saying they are cancelling the appointment as they do not replace windshields on 25 year old vehicles. Nowhere does it say that on the web site. Why would they make the appointment and confirm it by text and email then cancel it!! l am highly disappointed and dissatisfied . If they had been upfront with the issue, no problem, but l was led to believe it was all good. Never again!!!

This place saved the day for me. I blew a tire on my way back to Cleveland and needed to get it…read morerepaired before my two hour drive home. I stopped at the closest Belle Tire, but they couldn't accommodate me due to a busy schedule. The person at the desk called another location that was less than 10 minutes away and set up an appointment for me. They fixed my tire free of charge! It is a service they provide their customers. Although there is no Belle Tire in my area, I will be sure to give this place future business as the opportunity arises. Nice people, great customer service, a comfortable waiting area, and a job well done. Thank you Belle Tire!

I received a great price for replacing my sun roof. I was informed they found a used sunroof and,…read moreI was ok with that. The dissatisfaction came while checking out My roof the workers damaged My retractable shade. The damage was done the day of inspection. They pulled my car in.. allowed me to have a seat in their waiting area while they checked out the sunroof. I received a price .. paid the deposit and, was told I would receive an appointment time. When I arrived home I put plastic on the roof tI cover the hole to prevent water from getting inside my car. I noticed the shade was damaged and, I took picture. The day of my appointment I took the car in. I asked the technician to repair the shade. He told me that he wouldn't be able to because, that's not something he does and, I would have to talk to the company. I called the office because, it took more than a couple hours I was told. I spoke to Skip the owner and, I informed him of the damage and, it brought it to the technicians attention. Skip told me he would make some phone calls and, I told him I would be on my way. when I got to the office. I asked him about repairing the sunroof. He stated that Brandon doesn't work on the weekends and, He would talk to him on Monday. Monday I text and sent the pictures. I received a text from Skip saying He would call me later that day or , in the morning. When Skip called He stated that he had some information I wasn't going to hear. He told me his employers did not damage the retractable shade but, he was going to try to come up with a solution to where we both would be happy. He called me a second time and, we're going back and, forth him arguing that his company didn't damage my shade when indeed they did. They day I took my car in for the estimate.. His guy sat in my drivers seat while I sat in the passenger seat. He retracted the shade a couple times before He pulled my car into the repair garage. There was no damage to the shade before the inspection. The price was great but, now I have to find another company to repair or replace The retractable shade. The review would have been great until the damage and, unprofessionalism from Skip arguing with me as he stated "He doesn't want to have to come out of pocket" and his company did not do it when He was only there to receive payment. Glad the sunroof was replaced. Unsatisfied with the unprofessionalism from the Owner and, the extra cost I will incur.

My car was serviced so fast barley had wait time. Service personnel were very friendly a n d…read moreknowledgeable. Sure to use again when needed. Thank you.

I got my front windows and a tint visor put on the windshield of my truck here. The owner who is…read morealso the tech was very helpful in helping me understand the levels of tint and explained his process very thoroughly. I love the job he did. There is a big difference in having the front windows tinted and the tint visor takes the place of using your inside visor. I definitely recommend this company to anyone. He did a fantastic job and the price was extremely reasonable. I couldn't be happier.

Was able to have my tint job completed within the same week. Professional, knowledgeable and…read morereasonably priced. My tint looks great!

A rock damaged my windshield beyond a quick fix and needed a full replacement. Jim's was…read morecompetitively priced, quick to make the repair, and fabulous customer service. They were able to completely service the vehicle where I did not have an additional visit to the dealership to recalibrate the sensors in the windshield. Thrilled with the entire process and end result. Thank you for your exceptional service.

I was in town from metro Detroit visiting family. On Thanksgiving Day, a rock flew up on I-75 south…read moreand put a chip in my windshield. I needed to get it repaired before heading home on Black Friday so it wouldn't spread. I had a car full of luggage, 2 kids and a dog. Jim's crew was able to get us in and out of there in less than 10 minutes, AND did an amazing job on the glass. I had to search to find where the chip was! On top of that, they let my dog come inside and wait in the waiting room with us. Truly good folks who are good at what they do! Thank you Jim's crew! You are lifesavers!! p.s. They also did the work for $20 cheaper than Glass Doctor wanted.

This is the only place you should be taking your vehicle to have new glass put in. I work in the…read moreauto body industry, and I can say that this is the best glass installer around. This shop is the best top-quality work you're going to find. And if you are considering going somewhere else, you're making a mistake. Attached is a photo of my car I just spent the last 8 months restoring and this is the only place I would trust to install glass.

Replace side mirror in a very timely manner! Owner is very nice! Price was reasonable! I will give…read morethis business an A+

Chip repair while you wait. Thank for saving my windshield and saving me money in future. I will…read moredefinitely be bringing all my vehicles here. Best quality craftsmanship in Toledo Area.

For some unknown reason our windshield developed a crack. We called Best Auto Glass because they…read morewere closest to our home, but I highly recommend them whether you're nearby or not. They were excellent! We got prompt, polite service and Mike even helped us call in the claim!

Glass Doctor replaced the windshield in my Isuzu and they do a great job! The truck was only down…read morefor a few hours and the price was much lower compared to other quotes. They also did the glass in a cabinet at my house and it looks perfect!

Thank you Glass Doctor!! I have to say this was the most honest service on a vehicle I have ever…read morereceived! The techs were great; the office staff were great! THANK YOU!