I received a great price for replacing my sun roof. I was informed they found a used sunroof and,…read moreI was ok with that. The dissatisfaction came while checking out My roof the workers damaged My retractable shade. The damage was done the day of inspection. They pulled my car in.. allowed me to have a seat in their waiting area while they checked out the sunroof. I received a price .. paid the deposit and, was told I would receive an appointment time. When I arrived home I put plastic on the roof tI cover the hole to prevent water from getting inside my car. I noticed the shade was damaged and, I took picture. The day of my appointment I took the car in. I asked the technician to repair the shade. He told me that he wouldn't be able to because, that's not something he does and, I would have to talk to the company. I called the office because, it took more than a couple hours I was told. I spoke to Skip the owner and, I informed him of the damage and, it brought it to the technicians attention. Skip told me he would make some phone calls and, I told him I would be on my way. when I got to the office. I asked him about repairing the sunroof. He stated that Brandon doesn't work on the weekends and, He would talk to him on Monday. Monday I text and sent the pictures. I received a text from Skip saying He would call me later that day or , in the morning. When Skip called He stated that he had some information I wasn't going to hear. He told me his employers did not damage the retractable shade but, he was going to try to come up with a solution to where we both would be happy. He called me a second time and, we're going back and, forth him arguing that his company didn't damage my shade when indeed they did. They day I took my car in for the estimate.. His guy sat in my drivers seat while I sat in the passenger seat. He retracted the shade a couple times before He pulled my car into the repair garage. There was no damage to the shade before the inspection. The price was great but, now I have to find another company to repair or replace The retractable shade. The review would have been great until the damage and, unprofessionalism from Skip arguing with me as he stated "He doesn't want to have to come out of pocket" and his company did not do it when He was only there to receive payment. Glad the sunroof was replaced. Unsatisfied with the unprofessionalism from the Owner and, the extra cost I will incur.

My car was serviced so fast barley had wait time. Service personnel were very friendly a n d…read moreknowledgeable. Sure to use again when needed. Thank you.

They provide excellent service!!! The quality of work is exceeded by none!! Truly professional and…read moreskillful. My highest recommendation!!

Great service. Fixed a crack in 15 minutes while I waited. All kinds of accessories available…read more Spent the time browsing. Nice people. Great repair.

Not quite like the TV commercials. I had to schedule and reschedule several times until they…read moreordered the correct parts. Once the appt was made it took less than two hours.

I noticed a crack in my windshield of my car and called Safelite. Got an appointment pretty…read morequickly. They sent me updates of their arrival time and were there within the window of time given. Upon inspection of my window, it was found that the crack was longer than I expected, so it could not be repaired, it had to be replaced. They would have to come out the next day for that since I didn't know the size of the crack, and they did not have a windshield with them. The same scenario for the next day. Arrived within time given , replaced windshield, and had to take it out for a 10 minute drive to calibrate the cameras. All in, took about an hour in my own driveway. I did not have to go anywhere. Very convenient! Both of the technicians were very respectful and did their job. I would not hesitate to use them again should I ever need their services.

Chip repair while you wait. Thank for saving my windshield and saving me money in future. I will…read moredefinitely be bringing all my vehicles here. Best quality craftsmanship in Toledo Area.

For some unknown reason our windshield developed a crack. We called Best Auto Glass because they…read morewere closest to our home, but I highly recommend them whether you're nearby or not. They were excellent! We got prompt, polite service and Mike even helped us call in the claim!

Glass Doctor replaced the windshield in my Isuzu and they do a great job! The truck was only down…read morefor a few hours and the price was much lower compared to other quotes. They also did the glass in a cabinet at my house and it looks perfect!

I can't speak to the quality of their actual glass work, and their work may very well be excellent…read more Unfortunately, my experience with their communication was really disappointing. Before bringing the item in, I had spoken with someone on the phone about the repair and provided pictures so they could see exactly what I was asking about. Once I arrived, I was told they actually don't work on those types of glass repairs at all. One of the suggestions I was given was to try gluing the broken glass back together myself. I completely understand that not every shop can take on every type of repair. What was frustrating was going through the effort of contacting them beforehand, explaining the situation, and providing pictures, only to find out after arriving that they do not work on that type of project. Their glass work may be great, but the communication in my experience was frustrating. A clear answer upfront would have saved a lot of unnecessary time and hassle.

John was super informative and very professional. He answered all my questions very promptly. The…read morewaiting area was very comfortable and time went by quickly. Highly recommend; I absolutely love my new tint; thank you!

Excellent professional service!! Great quality, excellent communication. Happy customer, highly…read morerecommend!! AAA+++

A rock damaged my windshield beyond a quick fix and needed a full replacement. Jim's was…read morecompetitively priced, quick to make the repair, and fabulous customer service. They were able to completely service the vehicle where I did not have an additional visit to the dealership to recalibrate the sensors in the windshield. Thrilled with the entire process and end result. Thank you for your exceptional service.

I was in town from metro Detroit visiting family. On Thanksgiving Day, a rock flew up on I-75 south…read moreand put a chip in my windshield. I needed to get it repaired before heading home on Black Friday so it wouldn't spread. I had a car full of luggage, 2 kids and a dog. Jim's crew was able to get us in and out of there in less than 10 minutes, AND did an amazing job on the glass. I had to search to find where the chip was! On top of that, they let my dog come inside and wait in the waiting room with us. Truly good folks who are good at what they do! Thank you Jim's crew! You are lifesavers!! p.s. They also did the work for $20 cheaper than Glass Doctor wanted.

Reasonable, reliable and professional . Definitely best the price of everyone I researched . They…read morewere quick and efficient .

After calling around for quotes for my 2008 Saturn windshield, I decided to take a second look…read moreonline and saw that Abe's had an outstanding rating on google. I was a little skeptical with google reviewing a local shop. And after reading a good portion of the reviews I decided to give Abe's a call. The phone service was courteous and professional. But the quote came in so low, I was a little doubtful that there wouldn't be some hidden fees. Some of the larger glass repair companies came in 100-300 dollars over what Abe's quoted. Well I dropped off my ride at 8 and it was ready at noon. The service, stock, and workmanship appear flawless. I'm so pleased with the work that Abe's did it's no wonder they have all of the great reviews on google. Well here's another positive review for yelp! I will only follow up this review if any problems arise.

I don't normally give reviews, but I have to now.. if I could give Abigail and everyone at AGR…read moreToledo 10 stars, I would!! Had a rock hit the windshield, we are a trucking company out of town so when I told that to Abigail, she got us in right away. Fixed the window within an hour and we are back on the road working. Abigail, you are by far the nicest person we've met!! Thanks again for taking such good care of us. Stacy & David

What kind of technician arrives to do a mobile job without the necessary equipment to complete the…read morerepair? If I could leave a "no star" review, I would. Job was scheduled to be done between 8-12 yet when I called at 11:55 I was informed they didn't even have the glass. "I was going to call you at noon." Why wait until then to call if you were aware at 8 am? Other arrangements could have been made early in the day instead of scrambling around at the last minute. A real $hit$how