OUTSTANDING SERVICE I TRUST. Customer for more than 10 years with four older cars. (I have kids.)…read more They've saved me on unnecessary repairs recommended by the dealership and guided me on maintenance. My AC failed on a 15 year old buick. I was prepared for a major bill, but they reconnected a wire for cheap. Popularity of this place now might make you wait, but it is worth it. HIGHLY RECOMMEND!!

Referred to them by Google and Yelp. Been to their website…read moreto read up on Japanese Auto, since I have a Acura RDX. I must've emailed them 4 times, called probably the same amount. NOT ONE RESPONSE. Since 2023, I have not heard back from these guys, all I want is questions answered about service. It's not like I can take time off work to show up in person just to talk. Why do they bother to have an email address or phone number if they don't answer it. Won't bother them anymore.

I live in North Carolina, and I had to find a place quickly on my way back home…read more My mechanic down here gave me a list of places that this place wasn't a part of because of some sort of "network" my mechanic is part of. I decided to go with this place anyway and I am so glad I did. Not only was he able to fix my issue on such a short notice, but Steve personally handled this. For the price: he was less than what AI was telling me other places charge within the area. I never felt like I didn't know the status of my vehicle, I never felt like I was in the dark, and I never felt like I wasn't "family". I have already recommended this place to my family up here, and a lot of friends in the area. Hands-down, Steve's is the best mechanic I've ever had the blessing to run into. Seriously, why would you go anywhere else if you're within the Toledo area? 100 out of 10.

Excellent service. Fixed a four-year issue that the dealership insisted they couldn't. Very…read morepersonable. It's a busy shop, which I assume is because of word-of-mouth referrals. Fair pricing.

Been here at least 6 times getting oil changes, brake repair and other general maintenance work…read moredone. The cost has been consistent and fair. The work has been done as promised.

The owner purposely put non synthetic oil in my car (which my car specifically calls for) because I…read moregave him attitude after he cut me off mid question and said "can u let me finish". He attempted to demean me and make me feel stupid. He purposely bent the latch to my hood so that I would have trouble getting it open. He also tried to charge me 300 for a battery and an alignment. Ridiculous how people will try to take advantage of you for not knowing much about cars and especially for being a woman. Both my family and I will never go back here.

The owner Tracy is by far the most trustworthy and honest mechanic in all of Toledo. He will do…read moreanything and everything in his power what it takes to solve your issue and help fix other auto shops problems without hesitation. He is the only one out of seven auto repair shops in Toledo that fixed my problem, the problem originated from Warren Street Garage who messed up my car and then told me not to bring it back because they don't work on my make model car. But this place is amazing and honest he will not charge you just to charge you he won't charge you unless he fixes your problem. Unlike other places that use machines he uses his wits and his mind and good old fashioned hard work to find your problem and he will go deep until he finds it. He found out a problem on my car by getting down and dirty where anybody and everybody also would not do. Thank you for giving me my car back you're the best Tracy. From Jason 2003 Gold Jaguar S type

These guys scammed my wife and I. They had our vehicle for almost three weeks for a timing belt…read morechange. A lot of run around and got the car back. Clips were broke off power steering resivoir and kept loosing fluid. The we lost heat due to hose connector being broken and not hold sealed to pipe on engine at all. Spit out coolant everywhere which soaked the new belt. Also found damage to upper timing cover, hose opening cut out and melt marks nearby in plastic. Mountings for engine and transmission computer housing broken/missing and computer mountings not secured. No low coolant light came on when the level dropped because the level sensor is plugged into the connector for the computer housing fan and the fan is plugged into the sensor connector. Had it been warmer outside there would have been a very high potential for overheating and engine damage with little to no warning due to the level sensor being connected up improperly. Owner denied paying me back for the "service" I paid them to do right. Then got stuck paying dealership to fix all the screw ups. Thanks Import Automotive for screwing up my vehicle and the financial situation you put my family in with a baby on the way. Great job guys!!

I was driving from Chicago to Pittsburgh when my brakes started going soft in my Sprinter work van…read more From Leon who answered the phone and said yes they work on Sprinters (tough to find places sometime) and Jonathan the manager/tech who fixed the rusty leaking line to Mike behind the counter, this entire experience was nothing short of top notch and professional. They got me right in for an immediate emergency repair (driving on a tight schedule) and did a quality professional repair at a fair price. Courteous professional prompt service! Thanks guys!!

I was told a window switch was 300.00 to replace, i googled the part found it on amazon for 22.00…read morefree shipping, after looking the job up on Youtube, i replaced it myself in under 2min, its unacceptable business for me

I have known the owner for some time now. I am simply posting my own experience,and not my previous…read moreexperience with them in the early 2000's. I had my Toyota there to be repaired because of a covered accident. I had faith that he would do a good job,but man is he ever slow now on returning the vehicle. He promised 1 date,and couldn't keep the promise. I wound up paying for a rental for an extra week,and the job was not satisfactory to me! My truck was done,but the end result left a lot to be desired. I gave him another opportunity in May this year (Accident was in Oct. 21) and all I received were excuses on the quality of his final effort. There were no excuses,or mountain's he couldn't climb to do the job until after the check's were signed and the cash in his pocket! Suddenly,there were all kinds of excuses! I will never take another vehicle there again. I am picky about my vehicle's and take excellent care of them. I must now find another body shop with a reputation for quality to redo the paint work! "Anyone Like Orange's?" Do yourself a favor...............................................I don't like doing this kind of review,but the truth is the truth from my standpoint as a customer whose money is/was good!

I had some minor damage to my car and my dealership quoted me an outrageous amount. I waited and…read morewent to liberty... they were quick, quoted me a much better price and did an excellent job! I won't go anywhere else!

Very reasonable pricees and honest ! Quality work, clean…read moreenvironment and very good value. Many people recommend them. They get your vehicle back to you ASAP. Gary Sadler gsadler1@gmail.com

Took my car here for a pretty expensive repair (like $10,000) and it took them quite a long time to…read morework on my vehicle. Absolutely not their fault at all due to waiting times on parts and other issues. So far I haven't had any issues whatsoever with my vehicle, but Mark assured me that if I do have any issues that I can contact him and he will remedy the issue. He was very communicative and honest about wait times and the whole process. Highly recommend Katz collision.

Just a fantastic shop. Very fair with pricing and they do not try to hustle you into something you…read moredo not need. They are always on point with the diagnosis of the problem and they fix it correctly the first time everytime.

Tons shop is very fair and does just about everything you think of. From servicing your car to…read morebuilding street rods. He will be putting in air conditioning in my 54 Chevy next month. Cannot wait. Last of the good old boys