Overall after a bit of complications which myself or the dealership couldn't have predicted, the used car manager was able to work with me and showed the customer service that exceeded expectations. Happy overall with my purchase. read more

Melissa, If you willing to hear my side of the story and resolve this. Please call me. You have my number. Tom read more

Yark Chevrolet service is horrible. I was told on the phone when making an appointment for a serious recall that I would get a loaner car if available. They had 4 available upon my arrival. The arrogant service advisor told me that they did not give loaner vehicles for recall repairs. Upon questioning him; he told me that I could take my vehicle and that he didn't really care. I left................. read more

Buyer beware. Do not purchase a vehicle from this dealership. Terrible customer service. If you have a warranty make sure they fully explain what is covered because it is not as much as you may think and you will end up spending thousands for repairs. I will never buy from Chevrolet again. read more

Sept 12 Update at the Bottom I have been to this place a number of times for service and generally OK. I had a recent experience that was disappointing. I was contacted randomly I believe by the service dept. in March this year via text. I explained my concerns and had not heard from then for a month and a half. Then I received the same canned text message again asking how my experience was. I responded again. They responded with a messages stating they would contact upper management. I have heard nothing since the April 30th message . #3 is concerning and makes me wonder if the master cylinder really needed to be replaced. Are they replacing parts that don't require replacing?..... They have t responded so that creates more doubt. Needless to say I wont be taking my cars for service there any more unless reparations are made. Even then, their reputation has been tainted since they never responded to my feedback. "Thank you for following up. This visit could have been better: (1) I left the car off Friday afternoon but did not receive a call and when I called they said I could pick up a rental car for the night and that the car would be looked at on Saturday morning. Saturday morning passed with no call so I called and they said they did not look at it, the service managers were not in and they might look at it Monday. I stated I guess I would just keep the rental and felt a lack of direction from the dealership. (2) There was no ice scraper in the rental and I was late to work since I had to let the car warm up. I didnt park it in the garage since the rental was long. (3) I asked what was the root cause of the master cylinder leaking and I wanted to see it when I picked the car up. The service manager/associate stated he wasn't sure, maybe the O ring etc. I am paying $500 for a $185 component to be installed and deserve response. When I picked the car up the master cylinder was not available. That created suspicion. I asked to confirm the root cause, and take a picture of the unit and email it to me so I can see what failed potentially. I have not received the email yet. The service manager/associate did not instill confidence in me. I knew I would never see the email. I had service performed before and it was better. I was disappointed with this visit. Update: i received a call from the service dept, he apologized and stated the master cylinder and or root cause of the problem was not available, but he wanted to make it up to me and send me some coupons for free service (wash, oil). The gesture was appreciated. I may stop for service if needed. Rating changed from 2 to 3. " read more

As usual, Yark, the guys and Craig Welch came through again! They make it easy and everyone is nice and respectful. I traded in and got a cute little Trax! So easy working with them... read more

I used their online chat to set up an appointment. The free oil changes with certified vehicles are great. Be careful with the chat though. I thought I had my appointment all set but when I got here, they had no record of it. I would call to confirm from now on. They were nice enough to squeeze me in rather than have me come back. Great service. read more

Yark Chevrolet - Healthy vending option in waiting room. And free coffee - Auto Repair Near Me - Perrysburg, Ohio

I just purchased my first NEW car and Jose was an amazing salesman. I'm only 20 and he made the process easy and informative. He was very caring and personable I couldn't have asked for better. I ended up finding a car at a different location and he even went the extra mile to go to the Maumee location to assure I was taken care of. Being so young I was concerned someone would take advantage of my lack of knowledge but he made the process comfortable and got me an amazing dead. Thank you Jose!! read more

Yark Chevrolet - Auto Repair Near Me - Perrysburg, Ohio

My wife liked her Prius and wanted one for our son. Mark had one in her price range and they bought it after many questions to the salesperson about maintenance by Yark to make sure it was a good car. He said Yark gave a thorough check up and it was a great car. Two weeks later the hybrid battery failed. The car was bought as is so SOL. Batteries don't fail all of a sudden. I know now that there are tell tale signs about this stuff. They knew it was going bad and sold a $1000 dollar car to my wife for $7500. BE CAREFUL WHEN BUYING HERE. read more

Had both my Silverado and Tahoe serviced this week. Christi Windisch was my point of contact and she was great. The services they provide are very competitive and quick. I used to stay away from dealerships for services, but Yark Chevrolet has changed my mind on that. Now if only Chevrolet could start producing trucks! read more

This place is a scam! They scratched my Cadillac XTS and then spray painted over it and when I confronted them they got all nasty and they turn their phone on to videotape me which was fine because I wasn't going off on them. I was told that's how they operate they should have made it right. read more

It has now been 22 weeks since I bought tires and was promised a price match without Yark following through with my refund. Melissa from Customer Support asked me to provide my estimate from TireMan and she would look into it (I provided all of this at my time of service). On 5/26/21 she indicated that a refund check request was being submitted And would be mailed to me. I sent an email on 6/22/21 asking about the status of that check but haven't heard back. My recommendation would be to go where you know you are going to get the best deal and don't believe this price match BS. I'm done doing business there. read more

If you're looking for a dealership with integrity, outstanding customer service, and honesty, then Yark Chevrolet in Perrysburg Ohio is the place for you. I have had multiple experiences with Yark and they have exceeded my expectations every time. From their sales staff all the way to their service department. Brian their service advisor is someone I would like to recognize. He cares about doing the right thing. The rest of their staff is outstanding as well. Thank you Yark Chevrolet in Perrysburg for making my customer experience the best it can be. I definitely will recommend Yark Chevrolet to my friends and family. - Jim L. read more

parts department let me down on buying a new tailight didn't communicate about a core charge for a tailight bought it put it on tried to return broke tailight for my core charge back guess I wasn't told I needed that box to get my core charge$ back read more

Came from Maryland and the truck they assured was going to be ready wasn't ready. When asked if they could meet me Jill caught a ignorant attitude and said no no no. read more

I live 500 plus miles from Yark Chevrolet I found the used Chevy Silverado I was looking for there via the internet. I contacted them and they were able to sell me the truck get me great financing and hold it for me until I could fly out to pick up the truck and drive it home. Josh Sparks and Nicole Mcluskey were great to deal with Friendly and knowledgeable. And I even saw the guy with the crazy pants that I read about in other reviews. So all in all I would recommend them. read more

Customer Beware! I paid for normal maintenance to be done on my car just to catch them charging me for them and them not actually completing the work! Wait WHAT Yes that's right They charged my credit card and tried to send me on my way. But little did they know I had marked my tires to make sure they were rotated. " they were not rotated " Oil change was to be done " oil light was not reset and my oil still looked dirty " was it done who knows for positive but, I highly doubt it. Sad thing is? they had my car for almost 6 hours before they called to say it was completed. I have "VIDEO" proof of all of this including the refund receipt and the reason why the refund was returned written on there by the service manager Mike. ZERO STARS if they would allow it! read more

Have had my 2019 Traverse in for a High Speed vibration since I bought it. They checked the balance and adjusted the tires on the first time back. Second time I went back Service Manager said he felt the vibration and thought the tires would work themselves out but if it persisted bring it back. So now I take it back for the 3rd time and I get a call they were done and they balanced the tires. The Service writer informs me the vibration is still there but the Service Manager drove another 2019 Traverse and it was there also. So I go to pick up the car and I am not happy and I ask for the Service Writer to put into the notes the vibration is still there. I cannot do that he explains because on smooth roads it goes away. Not the roads around here though just smooth ones. I then ask where did you find those smooth roads and he said somewhere in Maumee. This is the worst customer service and complete BS. read more

I've bought all of my trucks and cars from Jason at Yark Chevrolet. I've always been treated fair with every purchase.

Friendly and helpful staff - felt at ease by how easy going and down to earth they were. Very fast service. I am very happy with this lication and will drive the extra few minutes to bring my car to this location to get serviced. read more

Zero stars!! Please before you read this ask yourself! ( would I pay for a product or service that was not done or you did not receive ) well I have had this multiple times and it started at MC Neil Chevrolet. I have 2 newer vehicles (2017's Chevys) both with 30000 miles or less. I want to keep my vehicles well serviced. But Yark failed me. I took my car to them because the shifter failed and the car kept telling us to put the car in park when it already was! Plus while the vehicle was there I wanted to get the oil changed and tires rotated. I marked my tires with 1-4 dashes on the rim where it was dirty. this way I knew what position they where in before they rotated them. Well they were all in the same positions! The service manager and his boss tried to ensure me this does not happen and over 35 years yada yada yada! But Please read my yelp review from Mc Neil Chevrolet! also I will be posting the picture if the written comment the service manager wrote plus a copy of my refund receipt. ( they offered to do the work then ) But I know these places are, and yes they would of done the work in front of me. but mechanics do certain things to peoples vehicles to end up costing the customer more money. ( think of it like sending your food back at a restaurant!!! You best believe someone spit in your food when it comes back out ) Back to mechanics. once someone is in trouble for not doing there JOB they tend to try to take it out on your car. Like tightening one of your lug nuts too tight so it will warp your rotor and make you replace brakes and rotors sooner (costing the customer money) Or they loosen a bolt or 2 on something else... or putting a cut in some of your electrical wires so in time rain and water will corrode and make a headache for you to figure out later... either way I'm not taking that chance! Thanks for reading my review Please people be careful don't think that just because they are a dealership they will do the work on your car! CHECK everything! Do NOT be afraid to check thier work! read more

We bought our previous car, a Jeep Patriot, through Yark a year prior. It was not as "fast" as we had hoped and it wasn't as big. When we decided to change vehicles and move into an Equinox we were DELIGHTED to learn of Yark's Chevrolet dealership in Whitehouse. We went in, met with Jason, literally gave him our "grocery" list of items, (color, fabric selection, everything) that we preferred to have on our new Equinox. within 15 minutes of a search, Jason Lannon helped us find it,drove a similar model which was in stock at the dealership, gave us a quote and then we were on our way. We called back 2 weeks later, because our quote was "valid" until the end of the month with discounts, etc. and asked him to get the vehicle in his possession (he had to get it from another dealer) - we made an appointment to go in, pay for it and pick it up. Easy peasy!!!! We knew we wanted to deal with Yark because of the Yark name and reputation; we now want to deal ONLY with Yark because of OUR personal experience. Thank you thank you thank you!!! read more

Without question the best car-buying experience of my life. Yark was able to not only find the vehicle we wanted (they did not have the one we wanted on the lot), but they were able to get it delivered and the deal done in just 2 days. Brad was my salesman and he was perfect. He did not have a pushy demeanor, just matter-of-fact, answered my questions in a very professional manner. We easily struck a fair deal and he delivered on everything he said he would and when he said it would happen. THIS car purchase was not like a root canal - it went down the way all car deals should. read more

I wd give yark in whitehouse on the customer service a 4! Ben in the shop is not only personable but extremely helpful and honest.. I have thee impression that he probably knows every customer by name outside the office lol because hes seems so hands on and hardworking! From the front with Jason greeting you to the incredible waiting area. We have bought Two cars from there and well i wd buy more. Even when there busy walking in... u get a nice hello and smiles.. Another shout to Ben!! Keep up the good work! Sincerely, Michelle Cichocki.. Whitehouse ohio read more

The vehicle was night dropped on 8-11-16 with a scheduled appointment made for 8-16-16. Vehicle was not looked at on 8-16 because of staffing issues. I did not drop it off on the sane day as the scheduled appointment. Also, swearing should not be ok in a place of business. Because the employee did not see my child nearby should not make it ok. I did visit the location last back in 2011. I was not completely satisfied from that visit because of an employee issue yet I tried again. I gave them another chance. It did not work out. That is why I say that I will do business elsewhere. read more

I had been looking at buying a Tahoe for several months, but never felt comfortable with any price or deal until working with Yark Chevrolet. Sales Professional Jason Lannen and General Sales Manager Nick Longnecker made my experience exactly what I was looking for. I have 3 kids under 5, including a newborn...not ideal for spending hours negotiating at a dealership. Yark was able to communicate as much as I wanted/needed to through email and phone, and delivered on a very competitive price. When I arrived (with three kids) to see the vehicle it was ready for me, and the dealership could not have been more family-friendly. There are quite a few Chevrolet dealers reasonably close to my home, but I chose to "finally" purchase my new Tahoe at this dealership because their customer service went above and beyond my expectations. I highly recommend Yark Chevrolet to anyone in the market for a vehicle. read more