It was great. She did a wonderful job and I will be back. Quick and painless too. Great…read moreexperience.

The salon is clean and the ladies are fast. such sweet ladies who are always efficient and patient…read more Brows are always on point!

i stumbled along brow palace after my nail appointment and the service was incredible! by the time…read moreyou walk and get your brows done, you're out in less than 15 minutes! i absolutely love how my eyebrows come out every time and it's very affordable!

The place is immaculate, the cosmetologist who does the waxing, eyebrow tint and threading is…read morethorough, gentle on your skin and efficient. This is my 2nd visit and am quite happy with the results.

Puja id absolutely amazing. She's so kind and truly loves her job!! Threading does hurt and is…read morepretty intimidating but she makes it way better

I wish they allowed me to give this place zero stars. I got my eyelash extensions done here only…read morethree days ago for $40. After being promised that they would last two weeks this is what they look like. Half of them fell out and because the tech wasn't experienced or trained she placed one set of lashes so poorly that It gave me an eye infection. I went into the shop today to get my money back and the tech cursed me out and refused to give me all of my money back. She said she didn't know how to remove them and when I asked for a license she had nothing to show. DONT EVER COME HERE WORST CUSTOMER SERVICE EVER !!! Will certainly be reporting to the Connecticut state cosmetology board.

Eyebrow threading was great. Facial was good too I would go back. Friendly staff. Nice place.read more

i went to Shahla's for the first time a few days ago, and it was a wonderful experience! the girl…read morewho did my mani & pedi was so kind, asked my preference for a few things (which i appreciated) and she was detail oriented. the facility was clean and well taken care of. I didn't get my eyebrows done there, but a few women came in to get theirs threaded, and Shahla uses a magnifying mirror with a light for precision, which i have never seen used before and i LOVED it! i will definitely be getting my eyebrows threaded in the near future!!

Great service! I walk in and am seen right away. She does the best eyebrow threading around. Quick…read moreand painless!

Girls trip weekend - I'm sure you all can relate to a much needed run away from everyday life found…read morethis place in a little shopping center. Lady there was so welcoming. The ambience was a little bleak....easily dismissed because of the tranquillity and in-depth conversation ... kinda like visiting the barber shop for guys without all the testosterone. Price range was very decent. Wonder if we can help the owner go from best kept town secret to a must visit site.

Absolutely LOVE this small business. The owner is lovely and her energy is infectious. She took the…read moretime to make sure she was making my eyebrows look exactly as I wanted. We had a great conversation and she is so very sweet and caring. I came at a good time when she wasn't too busy (yet!) but I can tell she gets busy, as appointments were being booked and a couple people came in as she was finishing up with me. I wish I lived closer. This would be my go-to. I feel very good to have supported such a kind and wonderful place. Good karma is infectious and it will come back a million times over with a wonderful demeanor like this.

I love coming here! I moved to Torrington and still drive all the way out because I love her and…read morewon't let anyone else near my eyebrows! Even when there a lot of people waiting, I don't feel like she's rushing and I love that! Definitely make an appointment though!

I went for my first facial ever today. Not only was Shivani welcoming, made sure everything was…read moreclean, spoke to me about the process and made me feel super at ease and comfortable. She explained what she was doing, gave me tips on how to care for my skin and was always making sure i was comfortable. I cant wait to visit her again for another facial. I am so happy to have had my first experience with her.

WORST facial ever!!! It's very clear the owner Shivani knows nothing about skin care. You are not…read morepurchasing a facial what it is a bunch of creams plopped on your face and left on for quite a long time. Awful!!! Also does not have to ability to use any tools I was willing to pay extra for and add to my facial. While using Yon-Ka skincare she mixes with over the counter, drug store products......I hate that crap!!!! If that's what I wanted, I can make my own trip to the drugstore.......It's so amazing how anyone can open a skincare business these days. Simply terrible!!!!

I have utilized the services for several years in the West Hartford Farmington Avenue location…read more They have sacrificed during this pandemic to insure we are able to look our best and it is appreciated. They have been extra careful adhering to CDC guidelines. They are always accommodating, and kind. If anyone has an issue with there service, please work it out and not use this platform to tarnish there business. Pamela Hippolyte West Hartford resident

First time getting Threaded and I am hooked! Kusome was so gentle and educated me on why this…read moremethod was best for me since I didn't have a lot of brow. The simple clean up was amazing! I was referred to this location in particular and so glad. You do wear a mask while getting brows done and she wears a mask as well. I wish I did a before and after picture to show the dramatic difference because it was very noticeable and I was amazed and pleased. It's in a great area, just look for the orange awning and enjoy the experience. The parking an be a bit annoying but there is a parking lot behind the shops and restaurant. I will be back!

A hidden gem for henna!!…read more My friends and I stopped in to have henna done. Signing in on an iPad using our cell numbers, we sat and peeked at a notebook full of designs, eventually deciding on custom designs. Only one staff member was available, but she worked efficiently and attended to each patron in a timely manner. She was extremely kind and knew exactly what she was doing, even with doing custom designs for our henna. She was also very patient and took care with her work, her hands moving with assurance. The only thing that was slightly off-putting was that we had our henna done on the couches in the waiting area. It's a smaller shop, so it's understandable that there isn't too much a space to put tables specifically for henna but it was a little awkward to have it done right people come in and wait. This is definitely my new place to get henna done. I'm so impressed with the staff member's work that I want to keep having it done every time it fades. If you're looking for a place to do henna, this is it and I highly recommend it!!

I've been coming here for at least the last 9 years. The ladies here are friendly and super fast! I…read moreusually come in for my eyebrows and upper lip. I'm out in less than 10 minutes, and that's including paying for service received. They have several locations in CT and MA. They also do henna and waxing, as well as different kinds of facials and other face care.

Great place for all your facial needs!!! Friendly staff and…read morethe place is super clean. I always look great coming out of this place. Anything you want done to your face they can get it done.

First time threading and first time here! Will recommend- I explained what I did not want and the…read moreshape I wanted with tinting. I'm pleased