Brittany gave an unbelievable facial massage. Seems to love her job and wanted me to have the best…read moreexperience possible. Felt great tipping, as she deserved it. I would say the only improvement would be the "sanctuary" area. It has a steam room, shower, complimentary robe and sandals, rainfall showers and a place to lay down but I personally think this area costs too much (30$) for an hour or so.

I was not pleased with the customer service it took over a hour to get a simple highlights then…read moreright before I was going to get that done they canceled on me. I am so frustrated. DONT SPEND MONEY HERE

I'm super torn about writing this review. As far as customer service goes, this place gets a 150%…read more They were super nice, welcoming, and accommodating. The girl who did my lashes was very sweet and easy to talk to and the bed I laid on was extremely comfortable. My issue was the lashes. They weren't that full to begin with but it was ok because I figured they would look more natural. I got them done on a Wednesday, and by Friday, more than 50% of the lashes on my right eye had come off. Now, this isn't my first rodeo--I have had eyelash extensions in the past and they have NEVER come off this quickly. I am extremely disappointed given how much I paid for them. I wonder if they just used a glue that doesn't stick well? Regardless of the reason, I will not be returning, which is a shame because the customer service was excellent.

Greeted with a smile right away. The front desk had answers for all my extension questions, super…read morehelpful and enjoyed educating me. I talked with two other salons before walking in this one and this places employees were by far the most helpful and happy. If you're seeking a salon in this area- go here. I'll be coming back. I liked my pedicure and tea. Thank you Retreat ladies.

Dahlia is my favorite stylist and does an amazing job on my nails and hair. I've been hesitant to…read morecolor my hair due to prior bad experiences at overpriced salons. Dahlia took the time to listen to what I wanted, show me pictures of the cut and color and pays such close attention to detail my new cut and color correct prior problems and is just what I wanted. She made my hair look classy and nice and has great product recommendations. She is always happy to show me style techniques too, even once when I was in just for nails. Her same attention to detail on nails makes her the only person I'll see for shelac. She gets them fully covered, equal color and seals the ends in a way that makes them last three weeks.

Darian took excellent care of me today. She cut my hair today , & I LOVE IT . She did a wonderful…read morejob, and has a lovely personality Thank you soo... much !​​​

Pink Spa is my first laser hair removal experience and Shannon has been fantastic in her services…read more The salon is clean and comfortable and she explained each process and always communicated throughout to ensure my comfort. I appreciated reminders before each visit to prep areas for better outcome! I completed bikini, underarms, areolas (yep!), tummy and chin. Still a few stubborn chin hairs were working on but overall, VERY happy with experience and services! No more shaving and plucking; whoo-hoo!

The people here are very nice and welcoming. I'd definitely recommend coming here. I was a bit…read morenervous for my first appointment but they were very informative and helped ease any fears.

I've been seeing Kimber now for at least 6 years or so. She is AMAZING!!! For all your skincare…read moreneeds she is the one you should go to! She has a great personality, is SO good at what she does, is professional and is top notch qualified in every aspect to take care of your skin! HIGHEST of recommendations!!

I highly recommend this place to anyone looking to get some waxing done in a welcoming &…read morecomfortable environment :) Kimber was so sweet over the phone & just as sweet in person!

I've been getting massages for over 40 years, and I was really looking forward to a foot soak and…read moremassage at LaLumiere after reading the Yelp reviews. Unfortunately, the experience was terrible for the following reasons: 1. On the page under "Massage Enhancements - Epsom Foot Soak" the business promises an Epsom Foot Soak for new clients to enjoy while they fill out paperwork. I arrived 15m before my appointment and asked about the foot soak. The receptionist was not at the desk, so the question was posed to a massage therapist who showed up and said that the receptionist was preparing it. I was given paperwork to fill out which I did without the aforementioned foot soak. 2. When I was shown to the massage room, the foot bath was there, and I asked whether the 15m foot soak would be counted as part of my massage. The therapist, Anita, left the room for 10m (part of my massage time now) and came back to say that the foot soak would not be offered. Instead she said she would add on a paraffin treatment for my hands and feet. 3. The actual "deep tissue" massage was a lot of petting and short superficial strokes. She did identify and dig in deeper to sore glut muscles which helped relieve some tension, but it was not the deep tissue massage I had expected, and she did not address my primary concern (bursitis). 4. She ended the massage after 50 minutes (minus the time she left the room). 5. She never followed through with the promise of a paraffin treatment. Even though I was offered a discount, I left more stressed than I arrived. This is not the way to treat anyone. Never promise something you can't deliver.

Hands down one of the best massage experiences I've had, ever…read more From the sweet and helpful service when scheduling, to the day before reminder calls, to the warm welcome when you arrive, you enter a place where you can leave whatever is bothering you behind. I start relaxing by perusing and sampling the nice array of aromatherapy oils you have to choose from. (Lavender sandlewood is a favorite.) I turn down the wine service they offer, in favor of water or tea. I've seen Max now a few times, and he's great. Gets down to business, not too light, not too deep, comfortable working in quiet, responsive to requests and has a great energy to create and hold a space where you can just relax and let him do all the work. Whether I just need to relax and recenter, or if I'm coming in with certain complaints, I always leave in a much better state than I arrived, and the benefits don't usually fully roll around until the next day. And two words: HOT STONES. Yes, please!! Part of the regular service (not an add-on like at some places). The blankets on the tables are so soft and heavy, the bedding is in nice shape (so many places keep them until the are pilly, scratchy messes) and the environment is super serene and relaxing. This is a happy place!

The scheduling process was easy, staff are helpful and polite, the location is easy to access and…read morerelaxing, and the 60-minute relaxation massage was perfect. I have been here a few times and have been happy with the staff and services each time.

First time here. Had an amazing time with my mom. We got pedicures here. Lucia and Crystal greeted…read moreus and we were given warm neck wraps. You do have to climb up a couple of steps to get onto the recliner, but they help you and it was really comfortable. $75 for pedicures with regular or gel polish. If you have gel it is extra to remove. We got regular polish. I chose this place because I can't handle nail salon fumes and they have Zoya products here. One of the polishes from another brand there definitely had a super strong smell and gave me a bit of a headache. However, we had the room to ourselves which was nice and they had air purifiers going. The massage was gentle and wish it were a bit stronger, but other than that Lucia and Crystal took great care of us and we did feel like we had a spa experience. They offered us a second set of neck wraps mid service which was wonderful. I would love to come back and would definitely recommend Lucia and Crystal. The spa was decorated for Christmas and felt cute and cozy.

I got a last min massage here and was pleasantly surprised. Communication was lacking (he asked…read morehalfway through if it was an hour or 90 min) and the massage wasn't quite like I've had elsewhere, but overall it was pretty great. Prices were decent and I was given a bottle of water afterwards which was appreciated. FYI there is a $2 extra charge fornusing a card. Not a huge deal, but I don't remember seeing it on their website. I'm not local, but visit Newport 2x a year and will definitely be back! Felt great after 6hrs in the car the day before!

I am so sad to post this review. I have been a loyal customer for 3+years. The massage table I was…read moregiven was filthy with oil stains and makeup smears and black hair. After insisting on another table I was given the strangest treatment with much emphasis given to rearranging blankets. Worst massage of my life

Brought my granddaughters for nail care prior to a family event…read more The Salon was very accommodating !

Nice workers, but they are not good at doing nails. The price of the nails was way too high for the…read moreproducts they used, they also couldn't draw their own designs. I asked for leopard print and she pulled out plastic press on stencils, in my opinion if you're paying for nails it you should be able to get real designs. The acrylics came out super chunky and uneven, the shape was nothing like I asked for. All of my nails came out different uneven shapes, it also took like two hours. I wouldn't recommend, worst acrylics I've ever gotten:( I asked for almond shape, one of the easiest shapes.