The Swiss Watchmaker Jean Claude was the best. I was fortunate enough to have known him…read moreprofessionally for years having brought him several pieces to work on. One vintage piece that I had just brought him earlier this year that I wanted to keep close to a well worn used and not a complete refubishment turned out nicely. I was especially excited for this piece because it was rather difficult for me to explain what I wanted but Jean Claude came through again. One visit he was kind enough to show me some watches that he was working on which only further proved how many people trusted him. He will be missed. He not only provided great work but was a nice person as well. Finding someone to do what he did will not be easy.

Jean Claude worked on my Omega bumper watch, my Glasutte and a Tiffany watch and did very good work…read moreon all of them. Highly recommend.

Went to the Aurora, IL location and the repair on my watch band was excellent. I've used this…read morelocation 3 times and I forget his name but always look for the patient man (he takes his time and does things right) with the dreds!!!

I came up with an old Timex with a broken watch band and Harry fixed the band. I hate throwing…read moreout perfectly good things because some component is broken. I was planning on just replacing the band but the fix was better and cheaper. just what I wanted!

Vlad is an expert! He's honest and knows his craft! 100% trust him and his work! He just replaced…read moremy Ebel battery & cleaned it!

I brought in my watch because I had dropped it and the back popped off. I looked up some youtube…read morevideos and couldn't get it back on myself, so I brought it to the watch doctor. He reattached it for me in a few seconds. He refused to charge me as well. This is the second time I've come in for help with my watches and I will always recommend this place. Thank you, watch doctor!

Did great job on a special hand-crafted and artist signed clock! Small clock was bought on our…read morehoneymoon in Door County 40 years ago.

CHICAGO CLOCK has been throughout the life of my long love affair & history with grandfather…read moreclocks, which began in 1980, the source for the maintenance & care of all my treasured clocks.

Great local jeweler! Good prices, good services, good…read moreconversations!! I would recommend anyone in need of custom jewelry or repair go support Mr. Marco's.

Went in for watch battery replacement, left intending to go back. Personable couple own business…read morewith focus on custom jewelry. Marco replaced battery and then we discussed jewelry for Indian Diwali celebration and for holidays here. I'll be back!!!

I brought my old small electric table clock in today to see if it could be fixed to run again. The…read morestore employee oiled the clock, and when briefly plugged in it ran. the charge was $35. When I arrived home, the clock no longer ran when plugged in. I called the store and was told I could receive a $35 credit on the $350 next cost of fixing the clock. The clock has sentimental value to me, however the original cost of the clock was less than $10 long ago. I recommend asking the repair price before the repair work is done. I paid the $35 and would have been satisfied if the clock continued to work, but I would not have agreed to the initial $35 repair cost if known before the 2 minute repair and I won't be returning For the next $350 repair.

Went in to try and obtain a small screw for my cuckoo clock music box. Politely asked and…read moreimmediately was dealt multiple defensive answers. To me it felt like I was taking away business from them in trying to fix my clock instead of them charging me $195 per hour to fix it for me. Nope, I do not recommend this place and I will go somewhere else next time.

Always Professional and Knowledgeable!! I've been there…read moreseveral times, always satisfied with the service. K.T.

I stopped here to get a watch battery replaced. I'd never been to this store before and have always…read morewanted to stop by - this was my chance. There was someone there already getting a watch battery replaced. So, while waiting, I walked around admiring their clocks and watches. They have quite a selection - great if you need a nice clock for yourself or as a gift. I took some pictures and a short video and posted them for you to see. When it was my turn, he took the watch and went in the back. It didn't take much more than five minutes for him to return with the watch working again! And the price was very reasonable, under $20. Fun store with good service.

American Black Forest Clocks provided friendly and knowledgeable service for our grandfather clockread more

Absolutely horrible service. I dropped off my clock to have it repaired and I was told it would…read moretake 2 weeks. After 2 weeks I went to pick it up during the posted business hours and no one was there. I called the phone number and I heard a message that tells you they're not there, and to not leave a message. I tried calling several times during the day, and no one picked up until about 15 minutes before the posted closing time. I told him what I was looking for, and was told that he had not gotten to it yet, and to try again next week. I advised him that I wanted to pick up the clock and take it somewhere else, and asked if he would be there the next day, which he said that he would. I am now sitting outside of the store during the posted business hours, and once again no one is here. How can they run a business this way? I rarely write reviews, but if you need to get your clock repaired avoid this place at all costs.