Went in based off a recommendation from the Plainfield Mama's group because I needed some jewelry…read morelooked at to see if it was real or not because my mom had passed and all the ladies there were super nice and helpful! They helped separate the good jewelry from the costume jewelry and gave me quotes on the good stuff if I wanted to sell it. I am taking it into consideration.

Great service and prices. Had our wedding rings resized and cleaned. Amazing results.read more

We have been customers of this wonderful family-run jewelry store for many years, and it's easy to…read moresee why they've been in business for nearly 50 years. Their craftsmanship, attention to detail, and customer service are exceptional. I've purchased many pieces from them, including having anniversary bands designed to complement my wedding set. They took my vision and brought it to life beautifully, while also providing honest guidance to ensure I made the right purchase. Their pricing is reasonable, and their support doesn't end after the sale--they're always there for sizing, cleaning, and care. A truly trustworthy jeweler that we highly recommend!

Amazing service, they helped me with a chain that snapped and they didn't even charge me.read more

David Nelson Jewelers and the entire customer service representatives are the Gold standard of…read moreabove and beyond excellent service. I would recommend the entire collection of staff for service from exquisite jewelry, appraisal, selection, price. On a personal note David Nelson personally installed a new battery in my Cadillac key FOB which was slightly cracked and needed delicate precision. Thank you JML

David Nelson's Jewelers is where it is at!!! You get the best price, with the best quality on any…read morething that you buy. Dave and this establishment are pillars of Joliet's community. Without his store front on Jefferson Street? I swear to God, I would think the world is ending. The quality of his jewelry knows no end! I have seen rare volcanic diamonds that could only be obtained by crossing the world over. Dave Nelson is one of those people that you rarely, if ever, come across in a lifetime. If you have jewelry that you need him to validate? He is always the first one to be generous enough to do it, even if there's nothing to validate in an endless pile. No one else does this, trust me, I have tried. When my mother passed from breast cancer? I had so much questionable jewelry and there was no one or where to go that would check it all, except Dave. He was there for me, professionally, and always has been. Dave is exceptionally generous. His son is also one of my very best friends. If I could cover all of the times that Dave was there for me as child? I would. How many times he put dinner on the table for me while I had none? How many times he stuck up for me to bullies? How many times he had pig roasts and invited the entire community? I could go on, forever. This place? These people? They defy quality and kindness. They show you the very definition of "Class".

Very helpful and knowledgable staff. Excellent work on repairs and resonable service cost…read more Staff always pleasant when I have beeen in the shop. v

Theresa is wonderful. I am a longtime satisfied customer. She just repaired and cleaned my 60+…read moreyear old wedding ring. Very good job and reasonable price. Make Newstar Jewelers your 1st and always choice for your jewelry needs. Jan

Jewelers that care. Great at fixing and cleaning all my jewelry. Easy to talk to and answer all my…read morequestions and concerns. Also, very close to home. A big plus

The staff here was excellent - Madeleine helped me pick out the perfect gift , exactly what I was…read morelooking for. Even though I walked in just before closing they stayed late and engraved it for me. I was impressed with the value,quality and the team working there!

Lovely little jewelry store on Liberty Street in Morris. The store offers an excellent selection,…read moreand their staff is friendly and knowledgeable. When you find the piece you just must have as a gift, they will wrap it for you...beautifully! Stop in when you are in Morris! You will not be disappointed!

The gentleman who I believe is the owner of the store was extremely kind. The service was…read moreexcellent. I didn't purchase any jewelry, I had two watches repaired. I did see many beautiful pieces in the glass cases. I highly recommend Heritage Jewelers.

Thomas did a great job fixing my mother's necklace. I liked the fact than all work in done right…read morethere in his store. He does jewelry & watch repair. His showcases have beautiful rings, necklaces and watches! Thomas was easy to work with and I think his prices were fair.

We were visiting a friend in the suburbs and decided to check out a nearby jewelry store before we…read moreheaded back to the city. We went into the store not really having anything particular in mind, but just wanted to peruse the different options to see what kind of jewelry pieces best fit me since I don't typically wear any jewelry. Brad, the store manager, made us feel welcomed the first moment we walked in! He really took the time to walk us through different options and did not pressure us like many other jewelry stores did. He was really sweet and you can tell that he really cared about what he did and wanted to make sure that every customer was comfortable and happy with their purchase. Overall, I had a wonderful experience here! Even though it is far from where we live, I wouldn't mind making a trip out here if I ever get jewelry again!

This review is about Susan Pendzinksi who gave extraordinary guest service to my wife and I!…read moreSusan's extreme patience is something rarely seen in retail these days and her knowledge of jewelry is unmatched! She explains everything thoroughly and never rushed through the process. Susan made us feel so welcome. It didn't feel as we were shopping, it felt almost like she's been our friend for years. Thank you again Susan for such exemplary service! You are the best!

Gary's the man! He also the owner of this awesome store…read more My fiance got my engagement ring here and we're also getting our wedding bands here too! All I can say is that Gary is a true artist in creating custom pieces! He definitely knows his craft very well and has an amazing inventory of quality diamonds and metals to view. I've received nothing but genuine service (great communication, rapport, advice, free polish/cleaning, etc) and special, one of kind, jewelry! I am so happy with my engagement ring and I can't wait to see our wedding bands!

As stated in the previous review, Gary is the man!…read more I visited Gary based on a few friends who had been there before. I was looking for an engagement ring for my now fiance and knew nothing about the process. Gary spent 2 hours with me explaining everything that I needed to know to make a safe decision. After I found a diamond that I liked, Gary encouraged me to explore other Jewelers in the area to see if I could find a diamond of the same quality and price before making my decision. I didn't need to. I knew right away that Gary was honest and up front the entire time I was there and decided to purchase on the spot. Since then, he resized the ring for my fiance, has given us tips on cleaning the ring and has told us multiple times that if something happens to come back to him so he can take care of us. The ring is beautiful and my fiance couldn't be happier. I know this isn't a one-time thing because I've been in the shop while Gary was assisting other customers and he treated them with the same respect and honesty! You aren't going to find service like this anywhere else in the area.

Just left MP Jewelers, with a very positive experience. I brought in a watch and strap that I did…read moreNOT purchase there for help putting together. I tried putting on myself but experienced difficulties. The nice woman behind counter said she would check with jeweler to see if can make it work.... 5 min later she returned and handed me my watch. How much do I owe you I asked? Nothing she replied.. We hope to see you again. That's the kind of service that builds customers. I have no problem recommending this place.

I have nothing but negative things to say about this jeweler. It took over two months (after the…read moreproposal happened) to receive my actual ring due to it not being ready in time for the proposal. When working with Delilah we would be given one answer in the store, but when we would call or email for an update on my ring we were told a completely different answer every time. Once I finally received my ring I tried it on in the store and it was still very loose. I was assured it was resized... I took it to another jeweler to get a second opinion. It was NEVER resized and the other jeweler informed me the stone setting Mark Peters put on my ring was not proportional and was risking the integrity of my ring. Clearly Mark Peter and his staff are unknowledgeable when it comes to designing engagement rings. The amount of miscommunication across the staff is ridiculous and Mark Peter refuses to take accountability. The store's business plan needs a revamp, or better yet this jeweler just needs to go out of business.