I brought my old small electric table clock in today to see if it could be fixed to run again. The…read morestore employee oiled the clock, and when briefly plugged in it ran. the charge was $35. When I arrived home, the clock no longer ran when plugged in. I called the store and was told I could receive a $35 credit on the $350 next cost of fixing the clock. The clock has sentimental value to me, however the original cost of the clock was less than $10 long ago. I recommend asking the repair price before the repair work is done. I paid the $35 and would have been satisfied if the clock continued to work, but I would not have agreed to the initial $35 repair cost if known before the 2 minute repair and I won't be returning For the next $350 repair.

Went in to try and obtain a small screw for my cuckoo clock music box. Politely asked and…read moreimmediately was dealt multiple defensive answers. To me it felt like I was taking away business from them in trying to fix my clock instead of them charging me $195 per hour to fix it for me. Nope, I do not recommend this place and I will go somewhere else next time.

This store has been here for years. Overall, I came here to actually shop around for watches and…read moreupgrade my fashion. There's always someone working here. Great variety of attractive brands and models at fair prices. Solid location to check out.

After attempting to get a watch battery replaced at numerous jewelry stores, I was referred to…read moreDakota Watch Company in the Joliet Mall. The clerk who helped me was knowledgeable, friendly, and extremely helpful. She replaced the battery in short order, and "pressurized" the watch so it is water resistant. I was very pleased with the service, and the outcome. The clerk was Icssayana. Thank you for the great service.

Always Professional and Knowledgeable!! I've been there…read moreseveral times, always satisfied with the service. K.T.

I stopped here to get a watch battery replaced. I'd never been to this store before and have always…read morewanted to stop by - this was my chance. There was someone there already getting a watch battery replaced. So, while waiting, I walked around admiring their clocks and watches. They have quite a selection - great if you need a nice clock for yourself or as a gift. I took some pictures and a short video and posted them for you to see. When it was my turn, he took the watch and went in the back. It didn't take much more than five minutes for him to return with the watch working again! And the price was very reasonable, under $20. Fun store with good service.

This place was staffed by very polite and professional people…read more Very knowledgeable and friendly Great parking next to building

they try to rip you off on everything you try to sell to them. They make at least an 80% profit…read more It's the biggest scam of a that I've ever seen in my life. And I'm really not trying to be that guy, but I've been in there quite a few times and I've noticed that you get treated a lot differently if your skin color is white. It seems like discrimination is one of the companies, fundamental practices and scamming people obviously and ripping them off.

Theresa is wonderful. I am a longtime satisfied customer. She just repaired and cleaned my 60+…read moreyear old wedding ring. Very good job and reasonable price. Make Newstar Jewelers your 1st and always choice for your jewelry needs. Jan

My wife and I love everything about this small Joliet jewelry store. Shop small, keep local…read morebusiness thriving...

Did great job on a special hand-crafted and artist signed clock! Small clock was bought on our…read morehoneymoon in Door County 40 years ago.

CHICAGO CLOCK has been throughout the life of my long love affair & history with grandfather…read moreclocks, which began in 1980, the source for the maintenance & care of all my treasured clocks.

David Nelson's Jewelers is where it is at!!! You get the best price, with the best quality on any…read morething that you buy. Dave and this establishment are pillars of Joliet's community. Without his store front on Jefferson Street? I swear to God, I would think the world is ending. The quality of his jewelry knows no end! I have seen rare volcanic diamonds that could only be obtained by crossing the world over. Dave Nelson is one of those people that you rarely, if ever, come across in a lifetime. If you have jewelry that you need him to validate? He is always the first one to be generous enough to do it, even if there's nothing to validate in an endless pile. No one else does this, trust me, I have tried. When my mother passed from breast cancer? I had so much questionable jewelry and there was no one or where to go that would check it all, except Dave. He was there for me, professionally, and always has been. Dave is exceptionally generous. His son is also one of my very best friends. If I could cover all of the times that Dave was there for me as child? I would. How many times he put dinner on the table for me while I had none? How many times he stuck up for me to bullies? How many times he had pig roasts and invited the entire community? I could go on, forever. This place? These people? They defy quality and kindness. They show you the very definition of "Class".

If I could leave 0 stars I would. Kathy is an unprofessional, rude, lazy person, and should be…read moreashamed of herself. Got referred to David nelson from another private jeweler in my search of someone to appraise a ring for me. Asked Kathy a couple questions and after she heard about how my father set the stone she immediately got snotty with me and told me don't bring the ring in, and that she doesn't have time for this and hung up. Will never be doing business with these hacks ever again. Heard nice things about them just for that to be my first impression. Nice going Kathy. Will be telling all my friends and family about this and my family reaches wide Kathy. The ring you were gonna appraise was Johnny red Kerr's ring and that diamond out of the ring you could've slapped a big price tag on that for that alone on a different band. The recognition knowing that the ring was in your hands might've brought in business. But you'll never know. Hoping those 84 "jobs" you have are worth it. Didn't know being a jeweler was hard work. You wouldn't know what working hard was if it was staring you in the face. What a joke. Just a warning to anyone that considers shopping with these hacks is that they are exactly that. 0/10 do not recommend.

I had jewelry repaired, ring and bracelet resized and earrings cleaned... all expertly done. I also…read moreneeded a new neck chain for my son's wedding. The owner went downtown to pickup the length and link size I wanted.

Had a religious medal fixed and it was a fair price. Job was completed when promised and I was very…read morepleased.

Took two watches to get batteries replaced. They charge me one price and a few days later when I…read moresaw my credit card statement there was a higher charge. Make sure you get a receipt.

I was very worried about taking my two rings anywhere to be repaired. One was my grandmother…read morewedding ring & the other was my ring with my kids birthstones. Both irreplaceable & both 14 carat gold. The young man assured me he would take great care of these & gave me a amazing price to resolder & enlarge both rings. I just picked them up & I still can't find where the cuts were. I had to cut them off my finger for surgery & it was devastating for me to have to do this. I Can't thank this jeweler enough for taking such great care & amazing service. I would highly recommend them to anyone. Thank you

The store manager Francesca commits fraud right in front of customers and nothing was done to…read morerectify this after I called corporate. She still works there. Last month she allegedly inspected my ring. When she gave it back, I noticed a dark spot. I asked an associate about it and she actually inspected it. There was a crack in the diamond and missing prongs. How does the district manager allow a store manager to continue managing this store after I gave them all of the information they needed to verify the complaint?

Sue and her team are amazing! I've never had a bad experience. They are all so knowledgeable and…read morehelpful, there's no one else I'd trust with my engagement ring