I recommend this company. I made an appointment through Yelp. The process took little time…read more Appreciated the checklist so I knew ahead of time what would be included in the regular clean. Kimberly did a great job and will use them in the future

I requested home cleaning for a two storey home at the last minute. Price was arranged. I had…read moremisjudged the size of the house and it's smaller than I had said. And I was told that I would get a credit for that. But I was charged another $85+? However, Tammy was great in cleaning the home. Make sure you have the right home size before you order service. I don't believe I was told I would be billed extra $85+ I'm giving 4* because of the extra billing.

Everything went well. Adele and Kristy did a wonderful job of cleaning the entire house. Extremely…read morecompetent and willing to please. Eager to show how fast and efficiently they could do the job. Marie was excellent and very eager to hear my review. Dirt Busters will be coming every two weeks. I'm a perfectionist, as is a friend of mine who also uses them and recommended them! If you don't already use them, perfect time to try them!

Fantastic service. My home sparkles. Marilyn is awesome. She notices the little things. I highly…read morerecommend her.

UPDATE - Changed review. Queen of Maids instantly got ahold of me after posting my below review and…read morepromised to refund our $50. Apparently it was a miscommunication with the person I spoke with originally. I sincerely appreciate the responsiveness and understanding. Great customer service, thank you! It is a challenging time, cleaning out the house out after the loss of a beloved family member. Due to the uncertainty of our time schedule due to the death, we cancelled the day before (23 hours before, to be exact). They charge $50 if you don't cancel within 24 hours. 23 hours notice, but they had zero sympathy and we are just out $50. Please be aware of these charges and the corporate nature of this company. (The silver lining is that we found a small cleaning business down the street who did an outstanding job.)

Hired for tenant cleanup. Empty house it was a mess. It was…read morea half ass effort. Would not use them

UPDATING MY REVIEW WITH SCREENSHOTS…read more Why would you post my address and personal number to yelp?? WTH?? 1000000% do not recommend these people. Adding screenshots of yelp response, text from employee, and call to Mr Buff that only lasted ONE MINUTE. He did not care about this safety issue and horrendous violation. Buff - if you don't have an employee named Trey, WHY DID YOU SAY I WILL TALK TO TREY on the phone immediately after? Why does your comment on Google (also added) say he is no longer with the company??? Why do you also apologize for it?? Come on now. You look shady denying it now. Additionally, my review said so many nice things. Your response is terrible. You're making yourself look bad. List of items they moved: Couch TV TV stand Lamp Desk Mirror Coffee table Adding more screenshots of Buffs reply to my review. PLEASE share the pics of my items. I 100% guarantee there were no boxes. Also - my original review is really nice! (Pasted unedited below). I say service was good. My complaint is how you handled the situation and are handling it now. You're lying and being shady and freaking out because you couldn't take accountability for your business practices. God I hope this review finds someone and they stay the hell away from this company. I've also received threatening phone calls regarding my review and filed a police report. Along with a consumer complaint with the attorney general for posting my personal home address and number publicly online. Shame on you. You're ridiculous and acting like a child. Keep changing your replies. I'm getting email notifications and screenshotting all of them. ORIGINAL UNEDITED POST: I sincerely dread posting this review but I think it is necessary. Mr Buff was recommended to me by a friend who used them and LOVED them. Mr Buff is extremely nice and they did an excellent job moving things. There's just a couple of things I'd like to point out- 1) I was quoted $401 to move about 5 items of furniture. I moved literally everything else myself. I was also just switching apartments in the same complex, so no real travel. I agreed to this price and it was fine, but looking back, it took, maybe 45 minutes and $401 base (not including tip) seems pretty high. I wish I had figured out alternative means like hiring local guys for cheaper. So I don't feel like I got my money's worth. With that said - my friend moved an entire 2 story house for only $1,500 and feels like she definitely got her moneys worth. So I'm sure across the board, they are likely reasonably priced. 2) And the biggest issue - one of the workers texted my personal cell phone the night following my move saying he got my number from the paperwork and found me intriguing and wants to know more about me. I did call Mr Buff immediately to alert him. Mr Buff told me to block the number. I am mortified that my personal details were taken from the private paperwork by an employee for personal use. He also knows where I live which really concerns me and the fact that I told on him to his boss. Although Mr Buff seemed genuinely upset over this when I called him, I do think there should've been some kind of apology, alert that this would be handled internally, assurance it would not happen again, and follow up that it was handled. Maybe it was handled, idk what happened, but I didn't receive follow up. Either way, I feel bad I have to give a slightly poor rating because Mr Buff does seem great and like he works so terribly hard and I know so many others have had such positive interactions with the company, but I want to share so others are aware and so the company can reinforce appropriate boundaries around customer information. You can also see I called immediately after receiving the terrible text message. Gross.

Highly recommend! They did such a great job, and made moving a breeze! Fast, efficient and careful!…read moreI hope I won't move again for a long time, but if I do, I would 100% use them again! Above and beyond!

Update: Second cleaning visit…read more Brian arranged our second cleaning. He was excellent in communicating with me the change of cleaner and the exact time frame of her arrival! I appreciate that! Today, we were assigned a young woman named Chase. She was on time, polite and a hard worker. I like the job she did and have booked another cleaning with her.

Thankfully, the company sent out someone to redo the deep cleaning I originally had. Madison came…read moreand was wonderful! She really made my bathrooms sparkle! She was amazing, and I really appreciate them sending a superstar. The only issue is that I received a message from Brian the manager when the time was almost up. I just said things were looking good. Then Madison ran out of time and had to leave. She did finish mopping the floor, but my downstairs did not get the same attention at the upstairs. When mentioned to Brian, he said that they could have added time. This was never mentioned to me before my review. If that was told then the review would have 5 stars instead of 4 and I wouldn't have the manager Brian texting me asking for a review update. We really shouldn't have to give a list of all the things that we want cleaned but it seems that is the case. So if you do hire them make sure you have list of exactly what you want cleaned ESPECIALLY if you hire them for a deep clean. The ladies that cleaned are nice and Madison really did an amazing job. I appreciate the communication and the redo, if I do use them again I will only use Madison UPDATE: Just went in my downstairs bathroom to find it was not cleaned at all the 2nd time around. There was actually a piece of trash on the floor in there too lol. Now I'm going to finish the ACTUAL deep cleaning I requested. Been on my hands and knees scrubbing the floor. Brian DO NOT ask me to change the rating

Great quality cleaning service! Thank you will use again…read more Fast quote and fast schedule and were on time Easy payment and accepts credit card payments

Great experience. I was leery using a new service, no more. Exceptional service. Already booking my…read morenext appointment.

Clinton was friendly and prompt. The best part is that he did an amazing job. Home totally clean…read moreand smelled really good. His price was totally affordable and very fair. I will definitely use this service again.

Poor quality of work performed, I'm honestly wondering what was even done. I specifically asked for…read morewalls to be cleaned. There were obvious marks from previous owners pets. When questions why they were not cleaned owner stated "Hello sir, I dusted the walls i just don't wipe them not comfortable putting chemicals on walls." I'm not a cleaning professional but I do know general dish soap and water or just water would do the trick. This is a 2 star service may recommend if you want some dusting done that was not requested. Trash left in cabinets. Mind you this is a house I just purchased completely empty that just needed gone through and cleaned up before I moved in yet I'm stuck doing it myself after I already paid for the service while I was out of state. I would generally look at the areas that needed most attention and start there first, not perform work that goes unnoticed.

Very good cleaning. Very happy with the quality of work baseboard, windows , floors, bathroom ,…read morecountertops.

The service I received was lovely my cleaner was so attentive and through. I paid for 4 hours and I…read morebelieve her quality was well worth the money. I will say as a company i wouldn't send just one person for a 3 bed 2 bath home she didn't get to all the things in my house but the places she did like I said we're great. I think it might be nice if the company offered to send another person for an extra fee or something I probably would have paid it so my house was fully clean.

This is an update to a previous review of two stars. After complaining to Laura about the…read moreincomplete cleaning of my house, she came over and redid everything to my satisfaction. She told me she would talk to the couple who originally cleaned my house and let them know what they missed. I am more than satisfied and Laura will come back for the next cleaning herself ensuring the job is done right the first time.

My house is glowing! And doesn't smell like bleach! Laura and her team did such a fantastic job…read morecleaning my entire house, treated everything with kindness, very professional and all were so friendly. I literally don't want to touch anything it's so clean. Highly recommend...but don't take my time slot for our next cleaning!

I've been getting my two bedroom apartment cleaned for a couple months now from WHB cleaning and…read morespecifically with Elena. It's super easy to book with them & their pricing is very fair imo. Elena always does a great job and leaves the place smelling & looking great. She's friendly & easily follows any special directions we have. The service includes cleaning of the floors, countertops, bathrooms, dusting and organizing. I also like to add on washing of our bedding as well. Overall I'm always very pleased & love having less stress on me.

Highly recommend for a high end shine at a great value. I hired WHB for a move in cleaning, and…read moreeven though the apartment was mostly clean, Alice made my space really shine. Alice was extremely professional, understanding of my chaos (I was overly ambitious about being unpacked) and based on her investment, I decided to hire her for regular services.