I scheduled an appointment with them. They cancelled on me an hour before they were supposed to…read morecome. They offered to reschedule way later in the month but I needed it to be done sooner. Very unprofessional.

Proficiency Cleaning was recommended to me and Nikki/Nichole was very nice (3 Stars because Nikki…read moreshowed up, came back once and did a good job). Initial cleaning for a 2B/2.5Bath Condo was over $250 (November 2023) with agreement for f/u cleanings for $165. Nikki only returned once (January 2024) for what was supposed to be a bi-monthly schedule secondary to " staff shortages and personal emergencies" (which I understand can happen). However, I was contacted by a gentleman after the last visit in January and was informed the company had to let go of a few customers and I was one of them - with the assurance that "when their situation improved" they would be happy to call me back. Secondary to unforeseen circumstances - sometimes things just don't work out.... UPDATE: Nikki has reached out and offered to resume her services

They did a great job doing a deep clean on my home. Very responsive with texts and came on a Sunday…read morewhich was over and above what was expected

Touch of Gold has been cleaning my home for years and I could not be more satisfied! They're…read morecommunicative, dependable, and give helpful suggestions- like when they offered to remove some things from my garage- just little stuff that really helps. Definitely recommend them!

This company does excellent work. Very responsive. The few times I had an issue, it was addressed…read moreand resolved. We were doing bi-weekly cleanings and was very happy with the service. We also used them for a deep cleaning and that was even more impressive!!

I am super impressed with this cleaning company! They responded quickly with an affordable quote…read morefor deep cleaning my boyfriends house! They spent almost 6 hours cleaning everything. They were so thorough and detailed. Everything from the top of the fans and cabinets to the base boards are clean! She cleaned every detail on the kitchen counters, and used a ladder to get hard to reach spaces in all the rooms. 10/10 and will be using again! Thank you so much!

I work with Jose regularly and he consistently gets amazing feedback on cleaning jobs, is FANTASTIC…read morewith communication and overall is such a pleasure to work with. I would recommend J&M to anyone in need of cleaning services

We were shopping around for a good carpet cleaner, and we were referred to J&M. Jose was…read moreresponsive, pricing was competitive, and their work was exceptional! Shout out to Monica for her hard work! Of note, one of our rooms was heavily stained with food and drink. I didn't think they could get the stains out--but they did! We have tile grout cleaning scheduled and plan to use their carpet cleaning services twice a year! Very happy with this business!

1: 5 hours late 2: did an absolute horrible job cleaning…read morewhat they said they would. Baseboards actually looked worse after them 3: used MY cleaning products and was cleaning my mirror with MY steel cleaner. 4: spent an unusual amount of time really not doing anything Again, if anyone is interested in her bs about what she agreed to clean...and basically didn't., please dm me. I have zero problem showing what a fraud this business is. Also they are not with the better business beauro. And they protect themselves with these "LLC" So they don't have to pay you back for lack of not fulfilling their obligations. The fact that I was blocked from ALL communications is shady in itself ***I BEG YOU TO STAY AWAY FROM THESE CREEPS*** DO NOT GO HERE. IT IS A SCAM. $400 and didn't do 1/4 what was promised. Also as promised by CONTRACT. I tried to be understanding. But WOW. This woman came across as just mean. I just pointed out a couple things i was concerned about. Then she straight up came at me with hostility and outright lies. Anybody wants to see her extremely offense and hurtful dm's, let me know. I will gladly share them Holy cow. This woman needs to be evaluated. Anybody who wants to see her crazy dm's to me , let me know. She called me a liar and admitted her husband went thru my mail. 5: Customer service? There is none. This "company" blocked my number and refuses to respond ***100% AVOID THESE SCAMMERS*** Also very classy to bring up my neuro problem...multiple times. I am just glad I was home and our valuables were locked up You should be ashamed of yourself. ABSOLUTE DISGRACE TO SMALL BUSINESS OWNERS Use Kool Kat cleaning. Actual good service (They don't block ALL COMMUNICATIONS)

Tried to leave this review previously but I don't see it. The service was excellent. They went…read moreabove and beyond what we paid and did the things we wanted but didn't even know to ask for!

Clean Genie stopped by my house this morning to tackle our carpets and tile floors. The owner,…read moreCory, has the swagger and looks of a young James Dean. He stretched out his massive hoses across my driveway, strolled into the house to take a look at the task at hand, then sprung into action! Before I could say "Abra Cadabra", Cory and his crew had my floors treated, shampooed, and rinsed. My floors look brand new again. So much so that I've been doing Parkour around the house all day, using end tables, garbage cans, and my wife, just so I don't desecrate my pristine Clean Genie surfaces. The pricing was fair and the service was professional and thorough. Two thumbs up. Way up! Peace!!

Clean Genie should be the go-to for all your home cleaning needs. I had been using Merry Maids for…read moreover a year and in looking to get better service and value, I gave Clean Genie a try. WOW - what a marked difference in the quality of service! My home hadn't been that squeaky clean since we moved in 5 years ago...If you are looking for efficient and thorough cleaning services at a incredibly reasonable price, look no further - Clean Genie will make all of your spotless home wishes come true!

I was putting my house on the market and needed someone to clean it right away. Adela was able to…read morefit me into her schedule on short notice. I had a two story house with plantation shutters throughout the house, two dogs, a cat and grandson so needless to say a lot of cleaning needed done. They spent the entire day at house cleaning baseboards, windows, etc.. Adela and her team not only meant my expectations they exceeded them. I sold my house the very next day. I HIGHLY recommend this cleaning company and will use them again in the future. Thank you again Adela and team for a outstanding job!

I had family coming to town on short notice and needed my apartment cleaned asap. Dela was able to…read morefit me in right away and saved the day! She did such a thorough job...the place was spotless! HIGHLY recommend her to anyone who needs cleaning.

Yoko and her fabulous team make our house sparkle after each cleaning! They are thorough and…read moreefficient and sweet touches like the bathroom toilet paper Rosemont make me smile!

They have been cleaning our house for almost a year now and the experience has been great! They are…read moredependable, do a great job, and are competitively priced! I would definitely recommend them to friends and family to clean their houses too!