Melissa is great. She does an amazing job every time and is extremely precise and careful. I've had…read moreone other experience outside of Melissa that wasn't pleasant, but it made me appreciate her technique even more. Management is also very attentive and followed up with me the one time I had a poor experience with a different technician.

I had a very disappointing experience with this business…read more I called to ask a simple question about whether first-time customers receive any discount. Instead of answering my question, the staff repeatedly tried to sell me a six-session package. I asked the same question multiple times, but they kept avoiding it and continued pushing the package. I had already booked an appointment for the next day. However, they canceled my appointment today, claiming there was a "communication issue." When I called to understand why, they refused to discuss it and simply hung up on me. I found the customer service to be unprofessional and disrespectful. If a business chooses to cancel a confirmed appointment, the least they can do is explain the reason politely instead of refusing to communicate. Unfortunately, this experience left me with no confidence in their service

Not a horrible experience. I was worried because of all the terrible reviews. Overall, I was ok…read morewith my experience. It seems there are multiple providers, so that could lead to a mixed experience. Overall, I like the ease of scheduling online. They have evening hours that are nice and also seem to open early, so it's easy to get an appointment. The front desk staff can be a little salty, but overall they are helpful - they are just really no nonsense and direct. I personally feel like it all depends how you use this place. For example, I use this as in-between appointments with my regular dermatology provider. I think if I had an issue more medical in nature, I wouldn't go here, just because this feels more like the Urgent Care of dermatology - good for a quick fix, but then you follow up with your regular provider.

Was charged for the visit even though insurance covered everything but a copay (they told me it was…read morepart of my 'deductible' - it was not). Called to resolve the issue multiple times - given the run around, and then was hung up on. They sent a very expensive prescription to an unknown pharmacy that ended up covered on my insurance. As another reviewer said (and I wish I had read before I visited), they are engaging in fraud. Steer clear of this place!

GPT recommended this clinic to me, and the entire experience was extremely professional. The…read moreprovider carefully listened to my concerns and tailored the treatment to the specific needs of each area. I noticed about a 5% improvement immediately after the procedure, and I'm very happy with the results so far!

I visited Precision Aesthetics, meeting with Danielle to learn more about the practical aspects of…read moreEMSculpt treatment. EMSculpt uses high-intensity focused electromagnetic energy to trigger muscle contractions thereby providing improved muscle tone in FDA indicated areas (abdominals, buttocks). I had 101 questions, ranging from ongoing maintenance requirements through to technical questions on how the machine operates. Danielle was the first person at a retail location able to confidently answer all my questions, it is clear she is well-versed in EMSculpt treatment and has been attending ongoing training on best practices in the use of EMSculpt. She was very forthright in EMSculpt's benefits (e.g. if you have a fat layer, it might not be as effective) and drawbacks (e.g. if you don't continue EMSculpt maintenance treatments, you might not sustain the improvements you received via EMSculpt akin to going to a personal trainer 7 days a week then dropping down to 1 day a week). The office was well appointed and conveniently located near a subway station. Although I did not end up actually buying anything after taking up so much of her time, she was very gracious. I will definitely return.

The worst, laziest facial treatment of my life. I got the $375 "Angie"--$435 total with $60 tip…read more It's microdermabrasian + laser genesis + acid peel. Each treatment is supposed to take 30 minutes, so I was expecting to be there for 1.5 hours. I was in and out in less than half-an-hour for the whole thing. The aesthetician wasn't even trying. For instance, you need to apply pressure for microdermabrasian to be effective. It felt like she tapped my face with an emery board a few times.

Eva has been doing my treatments- IPL, forma, laser genesis for about 2 years. I've had a great…read moreexperience with her everytime.

Dr. Steinberg was lovely and thorough. Her front office person, as noted by others, is a nightmare…read more She demanded to keep my credit card on file and since I refused made me pay much more than the fee allowed by my insurance. It took over two months to get the difference refunded and she was surly and obnoxious. This practice is not worth the trouble.

Made an appt. Got an email confirm. A few days before, I needed to cancel, got tied up, and didn't…read moredo so. Also didn't receive an appt reminder, but still, not cancelling is on me. I did, however, hear from them when they charged me $110 for the missed appointment. $110. Nowhere in email or on website does it cite that fee. Wow. Just wow. I now (too late!) have read other 1* reviews which also mention this doctor's billing practices. Guess that's one way to make money in a competitive market! I'll be going elsewhere.

I had a bad colon cleanse experience here. It was my second visit, the young therapist asked me to…read moreput the tube into my ****you know. And I couldn't do it well, so I asked her to call my husbandto help me because he was in the waiting room. But she refused to call him and encouraged me to do it by myself. It took almost 20 minutes to put the tube in and it's started. Then procedure didn't go well. I had to jump up and run into the bathroom after five minutes. The therapist showed no sympathy. I didn't get the refund. It was just a terrible service.

Terrible place. Don't go here. They are con artists…read more In response to the defensive message from this company, I will let you you that I'm not a competing business. I was a customer who was very upset about how I was treated. The staff are very rude and unprofessional. They don't seem to know what they are doing. While I was half naked in the treatment room, another staff member opened the door. Instead of immediately shutting it and apologizing. The stupid staff member stood in the doorway and talked to the other staff member. I could see the waiting room from where I was sitting. They will make you watch a terrible film before treatment. They will try to sell you a ton of pills and other stuff. The are very aggressive in their selling. They just want as much money as they can get out of you.

Had my very first facial here, OK I get it now! I would do this monthly for sure!…read more I came in with a fairly inflamed situation that required serious extraction work, and my aesthetician, Nayely, couldn't have been better. She was thorough, precise, and incredibly calming. Nothing felt rushed or surface-level, she handled everything with care, and I left feeling completely resolved. From the moment I walked in, everything felt inviting. Warm, attentive greeting, seamless intake, and a calm, spa-like environment that never felt pretentious. The signature facial was honestly astonishing. There was a clear before and after. I genuinely felt like a different person walking out, like "fresh from a vacation!" Such a great addition to the neighborhood. This would make a beautiful gift for someone, or just book it for yourself. Seriously, just do it!

Silver Mirror has always been my go to when it comes to facials. No matter which facial you book it…read moreis always a wonderful treat. I love the new layout that their Upper West Side location has. Different from their other locations but still gives the same vibe and is gorgeous. My favorite part of Silver Mirror is my esthetician Bri. Without her my skin would not be where it is at today. I trusted her plan for me and I will never stray from it. Her knowledge about skin and her face/neck massage are out of this world. Bri is definitely the one to book with if you want a fantastic facial. Can't wait for my next visit.

I've been an ever/body Botox client for over a year. They're pricey but often have location…read morespecific specials or discounts, so I've hopped around a bit (definitely look into this before you book!). This was my first time at the UWS location. It's a beautiful spot but I felt super rushed throughout my appointment. I don't totally love my results - not sure if that's on me for hopping around practitioners, on the rushed nature of the appointment, or some combination - but it's been the first result I haven't been 100% happy with.

Everyone is always so nice there. I have been going somewhere else for years but this is my third…read moretime back at ever/body and they are skilled, reasonably priced and not pushy.