I had a very bad experience with this place. I booked an appointment for a Hydra Facial with Maria. I got there 10 minutes before my appointment as instructed by their receptionist Brian. They were not ready for me, had to wait fifteen minutes, They seemed unorganized. I have been to a lot of Med spa's in this area, multiple times and I have never had to wait more than a few minutes. They then instructed me to put on a terrycloth robe, which had seen better days, not very hygienic at all. The whole thing just gave me a bad feeling overall. Maria starts rambling on and on about the facial and starts selling me all the extras. I was a little annoyed at this point, I had never experienced anywhere an esthetician trying to sell you products and services before any procedure, very unprofessional. I wanted to get this facial over. I paid for the extra serum, which was $75.00, the facial was a special they had for $99.00, so the serum was almost the same price as the facial. She started the facial, it was not comfortable at all. She was not gentle or the equipment was rough. The only time I was relaxed was at the end when they placed a red light mask for 10 to 15 minutes. I went out to pay and here comes Maria again on and on about these products from an unknown brand, I said ok I take one, a serum, I didn't pay much attention to the transaction, plus they omitted to let me know the cost of the serum. Why because it came out to be $168.00, yes 1.5 ounces of an unknown brand serum was $168.00, and the total was $397.29. The original price for the Hydra facial was $99.00 on special. So be aware of this sales tactic, to get you into their establishment to bombard and sell you products and services that are way too overpriced. I learned my lesson from this horrendous experience. DO NOT RECOMMEND. read more