We came from another service, that on a regular basis missed our delivery day and would not send…read moresomeone else out. We switched over to DrinkMoreWater and I have to say, without a doubt, this is the best move we could have made. The water is great so no complaints there. However, we always get an automated phone call reminding us of our upcoming delivery. Only one time was there an issue, and honestly, it was not their fault but ours. I forgot to put the bottles out the night before and they managed to reschedule us for the next day with no issues. Prior to our big snow/ice storm last month, they actually notified us they were delivering early, prior to the storm, to make sure we had our water. Great company!

Drink more water delivered my monthly order of water ON TIME,NO EXCUSES and gave me a…read morecomplementary case of 16 ounces of water in aluminum cans ... How neat, is that? Primo has a lot to learn!

At Culligan, I'm writing out of frustration according to your unprofessional customer service. I…read morehave to wait whole month of October for your repairman to come by to check the system. You took our money without hesitation and now you lack good service.. shameful.

Recently went with Culligan for water filtration and whole house softening system. Smart He…read moreMunicipal System and Reverse Osmosis under the kitchen sink to be somewhat exact. Mike Lausten was our Sales Rep. and he was professional, explained everything. Even came out a second time after installation to explain the systems. Ran into a minor issue and had called him in which I left him a message. He called me from your Europe while I think he was on vacation the next day. Lol, if that isn't dedication, I don't know what is. He handled the call for a minor repair and was resolved within a week! No Biggie! For the Systems my Wife and I are impressed including price point and would totally recommend!

Good water, good people, good place. I like supporting Almost Heaven. I appreciate them helping…read moreimprove my health. I hope they are able to expand to include Maryland delivery. :-D

When returning empty bottles (having previously bought full bottles) I was told that deposit refund…read morewould be mailed to my home, and was given a receipt for the return of the bottles. Almost Heaven now refuses to refund my bottle deposit money, and they are accusing me of having stolen the bottles. When my wife offered to produce the original credit card receipts of payment to Almost Heaven she was told it didn't matter, they would neither give us back the empties (which we have a receipt for), nor would they give us a deposit refund.

Appears to be out of business. I've gone to the location…read more3x during their advertised hours, called (# is out of service) and left a web inquiry w no response. Too bad, they provided a good service to the community.

First, they overcharged me and had to refund me via check. Then, I found Mildew in the bottles I…read morehad been drinking and feeding my baby from. I've attempted to call and email them multiple times and they won't return my calls or even acknowledge me. We are very dissatisfied! It's been well over a week of me calling and emailing them daily, and it's like they don't even exist now. I bought bottles, a crock to put the bottles on, and now everything has just been sitting here taking up space because no one cares at this business.

I am incredibly frustrated with the  service that I have been receiving this entire month. I was…read morescheduled to get a delivery on 08/06/21 that was pushed back to 08/13/21, I contacted you guys and was told that a driver was sick and this is why I did not get the delivery, EVEN THOUGH IT SHOWED UP AS DELIVERED AND I STILL HAVE THE CHARGE ON MY ACCOUNT. After contacting you guys you said that it would be credited back to my account and it has not been. This delivery was rescheduled 08/25/21 and when the delivery did not come I contacted all of you again. The gentleman I spoke with on the phone informed me that he contacted the route manager, Eric, and that the reason the water wasn't delivered was because they could not get into the building, which is a lie because the front desk staff is always down there, as well as this is different from the previous statement saying the water wasn't delivered because the driver was sick. that he would pick up the bottles tomorrow and make a delivery on the following day 08/26/21. The operator then said that he spoke with the route manager who then confirmed the water would be delivered 08/26/21. It is now 08/26/21 and the bottles have not been picked nor have the extra bottle been delivered. The young lady I talked to on the phone said that on the account it did not show the bottles being scheduled to be picked up or delivered today and the earliest date was 08/30/21. She then said that there is a SEVERAL WEEK DELAY that has been going on and I should have been notified about this. THIS IS THE FIRST TIME I AM HEARING this and frankly at this point I feel I have been 1) Lied to and 2)Getting the run around at this point. I am very upset at the sheer unprofessionalism of the Richmond team here and Eric, and need to know who I can talk to about this situation because this is absolutely ridiculous at this point.

This company is absolute trash.. I have talked to two different supervisors, one promising to keep…read morein touch as the issue is worked through but has failed to maintain this.. Here we are a month since my last delivery and still no water. I had a driver come to my house, take the bottles but leave no water. Since this pick up of bottles, crickets front he company. They have shifted my delivery date multiple times. And now the delivery I was suppose to have today has been moved to 5 June. At this point that will be more than a month without a water delivery when my scheduled deliveries is every 2 weeks,. The excuse I have heard is due to the rebranding blah blah.. This should have very little impact to your customer base if this was planned out and organized appropriately. At this point the company might as well pick up their equipment and close my account. When people are spending the amount of money for a service, the response is beyond unacceptable nor really compensating to keep a customer. Just shameful but the best way to let companies know this is not okay is by not spending our money with them. I can't post the review without a star rating.. Honestly, the company does not deserve even a 1 star rating but it is definitely the minimum I am giving just so I can post this.

Very happy that a competitor of Northeastern referred me when I could not find a replacement part…read morefor my Trane unit. Its great to have a local company that will sell to the public. I was pleasantly surprised when they called me back (@ busy counter time) like they promised and when I said I would be there the next morning to pick up the part, it was sitting right there on the counter waiting for me, ready to go! And to top it off, their price for the exact factory replacement was significantly less than anything on the internet (Amazon, Ebay, etc). My only regret is that it would have been easier to find them in my internet searches. Goes to show that the internet does not know all...

Saved me from a hefty bill at 6:30am. My A/C capacitor decided to quit on a Saturday evening…read more Looked all over trying to find a HVAC supply store that opens on a Sunday. No luck, but found Northeastern Supply that opened at 6:30am Monday. Just enough time to purchase the part, install it and still get to work on time. I headed over there first thing in the morning and they had what I needed. 5 mins in and out...30 more minutes to get my AC working again. I could have gone to Grainger but the price difference was night and day ($15 vs. $50).

I called on Saturday and spoke with a very friendly receptionist/scheduler. It so happened that…read morethe guys would be in my area on Sunday on another job. She said they could fit me in ( I needed only my hot tub filled ) and would call me. They arrived quickly and filled my hot tub in no time. Rich and his brother were pleasant and professional. I would recommend them. By the way, they do offer a military discount. Hi though their price was very reasonable

From the owner: Pools, Hot Tubs, Wells, construction needs, events etc.read more

We are having nothing but trouble with Waterfy Me. The most recent issue we've had is they randomly…read moredelivered on the wrong day (5 days early) while we were away on holiday. We were delivered fewer bottles than we were charged for, they were left blocking a shared hallway for those 5 days, and we are now left with an apartment full of empty bottles as they obviously didn't pick those up. When we complained, we were told we would be charged $15 for them to fix their error. Sadly, this is par for the course with them. They are incredibly disorganized and their customer service is rubbish. Edit: Upon reading the above review, Waterfy Me cancelled our service completely. They now want us to return a load of bottles of water we have already purchased, and a cooler which we have four weeks of rent left on, which is basically theft. Everything I said above is true, so they have no grounds for retaliation. It seems they would rather lash out than try to fix their issues, which is incredibly unprofessional. They have also made numerous errors over the time they have been delivering to us. We have received the wrong number of bottles. We have received them on the wrong day. They can not work with you to reschedule around you being away without a lot of hassle. This last issue just the latest annoyance.

Similar experience to previous writer. Received inaccurate deliveries, this not remedied on time…read moredue to "cost of doing business", and now have had numerous disorganized and unkind customer service experiences in the process of trying to terminate my business. Edit: I originally called this 2 stars because I do in fact empathize with the difficulty in doing business these day. However I've reduced my rating to 1 star after receiving a short-sighted, religiously intolerant, email.

I can't say enough good things about Negley's. I first met Jason at the Martinsburg home show. He…read moredid my mom's water softener and she had a great experience, so i decided to give him a call. He came out and tested my water and gave me a great overview of the process. I worked with Amy and Trinity on my financing and scheduling for Jason to come back out to retest my water and they were great. We had two gentleman come out for installation, I believe one was named Wendell. Both gentleman were fantastic and showed us how to maintain and use the screen on our system. I'm very happy with the service I received and would recommend to anyone! Ask for Jason when you call. He was very personable and gave us great service.

Living with hard city water made installing a water softener a necessity, and I couldn't be happier…read morewith my experience with Negley's Water. Jason was prompt, courteous, and most importantly, never tried to hard-sell or over-sell me on anything. His expertise and professionalism stood out and made my decision to choose Negley's an easy one. The installation process was smooth, and the results are already making a big difference. Highly recommend Negley's for anyone dealing with hard water!