Great water provided. They have both alkaline and purified water. Prices are decent and they have…read moredelivery. This is a small business and they are closed several days a week to make deliveries and keep prices lower.

We have been getting our water from this store for many years now. The owner and staff are friendly…read moreand very professional.

We came from another service, that on a regular basis missed our delivery day and would not send…read moresomeone else out. We switched over to DrinkMoreWater and I have to say, without a doubt, this is the best move we could have made. The water is great so no complaints there. However, we always get an automated phone call reminding us of our upcoming delivery. Only one time was there an issue, and honestly, it was not their fault but ours. I forgot to put the bottles out the night before and they managed to reschedule us for the next day with no issues. Prior to our big snow/ice storm last month, they actually notified us they were delivering early, prior to the storm, to make sure we had our water. Great company!

Drink more water delivered my monthly order of water ON TIME,NO EXCUSES and gave me a…read morecomplementary case of 16 ounces of water in aluminum cans ... How neat, is that? Primo has a lot to learn!

I called on Saturday and spoke with a very friendly receptionist/scheduler. It so happened that…read morethe guys would be in my area on Sunday on another job. She said they could fit me in ( I needed only my hot tub filled ) and would call me. They arrived quickly and filled my hot tub in no time. Rich and his brother were pleasant and professional. I would recommend them. By the way, they do offer a military discount. Hi though their price was very reasonable

From the owner: Pools, Hot Tubs, Wells, construction needs, events etc.read more

I lease and I like the all inclusive aspect of the product/service. My main objective is to have…read morethe water be pure not be worried about the equipment breaking or also changing the filters--you guys to that and I like it! Jim

I have serious doubts about this company. I went to the address listed on the company's website to…read moreask about water delivery, but there was no such address.

I contacted the company via email, phone and yelp to get an estimate on a fixing a loose rake board…read moreand installing snow guards with zero response. We had Vertex install our roof 2 years ago. We were satisfied with the installation, however, I'm very disappointed in their lack of customer support. Based on this, I would not recommend using this company for any large $ project where vendor guarantee or customer service may be necessary.

They were easy to deal with and did what they say they would do and I have no complaints. I…read moreneeded a quick repair and they came through.

We are having nothing but trouble with Waterfy Me. The most recent issue we've had is they randomly…read moredelivered on the wrong day (5 days early) while we were away on holiday. We were delivered fewer bottles than we were charged for, they were left blocking a shared hallway for those 5 days, and we are now left with an apartment full of empty bottles as they obviously didn't pick those up. When we complained, we were told we would be charged $15 for them to fix their error. Sadly, this is par for the course with them. They are incredibly disorganized and their customer service is rubbish. Edit: Upon reading the above review, Waterfy Me cancelled our service completely. They now want us to return a load of bottles of water we have already purchased, and a cooler which we have four weeks of rent left on, which is basically theft. Everything I said above is true, so they have no grounds for retaliation. It seems they would rather lash out than try to fix their issues, which is incredibly unprofessional. They have also made numerous errors over the time they have been delivering to us. We have received the wrong number of bottles. We have received them on the wrong day. They can not work with you to reschedule around you being away without a lot of hassle. This last issue just the latest annoyance.

Similar experience to previous writer. Received inaccurate deliveries, this not remedied on time…read moredue to "cost of doing business", and now have had numerous disorganized and unkind customer service experiences in the process of trying to terminate my business. Edit: I originally called this 2 stars because I do in fact empathize with the difficulty in doing business these day. However I've reduced my rating to 1 star after receiving a short-sighted, religiously intolerant, email.

The company used BOTS to handle the communication about my appointment which was infuriating in…read moreitself because I had questions on the day of my service. They also wouldn't give me a time window for the tech to come. They only give a date and tell you that they will call when they're on their way. This meant that I had to be available all day and couldn't plan anything else. I called the main line and got a human, but she had zero empathy and said that I had to just wait to be contacted when the tech was on his way. When the guy finally got to the house, he told me it would be $350 just to discover the issue. I said no. But before I said no, he told me that my issue could be anything, and he could likely find it within 2 hours, and that I could possibly need a whole new panel (at least $10,000), depending on what he found. He said my panel looked old and potentially overloaded ...despite the fact that this panel has worked just find for over a decade!! The next day, another electrician came out, and for $150 (still high IMHO), he determined, within 20 minutes that the issue was with the line coming into the house from the power company. So, I called the power company, and they came out the same day and fixed their equipment line... FREE.

If you look at my review history, I am very quick to give praise to businesses and grace for…read moreoccasional mistakes. However, the mis-management of this company combined with the lack of attention to detail of the majority of technicians we've had out these past two years has led to repeated customer service failures. I've captured more detail details below if you want more than an overall summary rating. Be forewarned their technicians are nice, and at the end of the appointments, which may only be diagnostic and not actually the fix because they need to wait for parts and then to come back (which has been where the majority of our issues have been), they ask you to give them a five star review so the technician gets a $25 performance gift card, which skews overall service ratings. Most recently our 4 year old, warranty covered, HVAC broke again (4th time since a company bought out by FH Furr installed and FH Furr fixed 3x before). It happened on a Saturday night, and we called first thing Sunday morning. They told us the technician who had the part we needed was off that day so we had to schedule for later in the week. We were out of town 4 days, then the morning of our apt, 45 min into the arrival window, we got a call saying the technician has the wrong motor, they will have to order a new part, and then when they get it in a few days they will call to reschedule. This our final straw but keep reading for more history. Something just like that happened before on our HVAC. But in that case they ordered the wrong part so we had to wait for the first part to come in, then wait for the right part to come in. During another HVAC fix they identified an issue, ordered a new part, installed it, then ID'd a second issue. I appreciated that the technician was forth coming that they should have caught that during the first diagnostic call and apologized we would have to wait for a part again. The fact that they took ownership would have made this fully forgivable if we didn't have so many other issues. They also ordered a part for a fix that was supposed to come in in a few days but I called a week later and it still hadn't come in. I called 4-5 days in a row, then finally I asked to speak to a manager and they said they can use a different, universal part instead of continuing to wait. It wasn't clear why there was such a huge difference from when the first technician said the original part would come in vs the actual timeline, but I suspect based on some of my first calls that the part might not have been ordered at all until I first called to check on it. We had a toilet not fully flushing upstairs and they quoted us $200 to fix it, but recommended the toilet itself may continue to have problems because of the design unless we replace the whole thing, so we should consider that long term. After half an hour on YouTube, and an $8 part from the local hardware store, my husband was able to fix it himself and we haven't had an issue again in the last 6 or 7 months since that issue. A theme you may pick up on is how often I have had to call them for follow up. Some of the technicians will admit that if you don't hear by xx day from dispatch, you should call them and ask if your parts have come in yet. We have definitely found that to be true on both HVAC and toilet calls. In our experience it could also be hours before a manager calls you back if you ask to speak to one. We bought the maintenance membership so we have tried to make this work, but at this point I can't waste anymore time micro managing nor can we rely on them to be responsive or do a job right. Save yourself the stress and money, avoid this company.

I was recommended to this company by my realtor. The site said that repairs caused by lack of…read moremaintenance, rust, and old age were all things that were covered. Actually looking at the fine print on the brochure said that "negligence" and "preexisting conditions" were not covered. Wait, isn't lack of maintenance a form of negligence? Also what do they count as a "preexisting condition"? I called the company for information and had to be transferred to the claims department to be able to get further information. The purchasing agent had no clue, but was polite about it. Once in the claims department, I basically found out that there is almost no real definition between "negligence" and "lack of maintenance". Making it worse, apparently things like rust and the equipment being "old" count as preexisting conditions. Basically, anything that didn't happen suddenly can be denied as a pre-existing condition! Other companies don't leave loopholes for themselves like this... or at least aren't so brazen about them. I give HMS Four stars for working with me politely, but only a 1 for being so sneaky. I'll round it down to two.

For anyone looking for reviews of Cinch Home Services, formerly HMS Home Warranty, this review is…read moreregarding my recent experience with Cinch. I am a Realtor and used Cinch for a seller after the company was recommended to me by another Realtor. Unfortunately, what was supposed to make the home selling process easier has created delays, repeated phone calls, and an unbelievable amount of difficulty obtaining basic documentation. We waited nearly two weeks for an electrical service request. The first contractor assigned by Cinch never answered the phone or scheduled an appointment. After I finally reached Cinch, the request was reassigned and another electrical company came a week later and, allegedly, they repaired the panel. However, we received NO service report, technician notes, or documentation explaining what was diagnosed and repaired--only "completed" on the Cinch dashboard. This is a HOME SALE. Documentation matters. When I contacted Cinch, I was told the service records are internal and that I could essentially "write down" what the representative told me had been repaired. When we contacted the electrical company, they told us Cinch had to provide the report. We then experienced the same problem with a kitchen exhaust fan repair/replacement. A tech came, but again, no documentation. After approximately a week of calls, I still could not get a service report. A dashboard saying "completed" is not adequate documentation of repairs performed on a property. If Cinch offers warranty packages specifically for sellers, there should be a reliable process for documenting the work completed under those warranties. A seller should not have to chase Cinch and its contractors just to obtain records of repairs performed on their own property. I am still requesting documentation for BOTH service requests showing the diagnosis and work performed. Based on this experience, I cannot recommend Cinch Home Services/HMS Home Warranty to my sellers, buyers, or fellow Realtors.

I did not have a good experience with this bike shop the people there are not very helpful, are…read morepushy and it is super expensive. I tested out a bike that was way too big for me and the guy there asked if I really needed it he might be able to order a smaller size. I felt pressured, not cared about as a customer, not educated on what bike to get and honestly I found an awesome used bike at a different shop. I had a different idea on what type of store this way, thought they would have more used bikes and be more supportive of their customers. I honestly got a really negative vibe each time I went into this store.

I love this place! The staff is great. They take donated bikes and fix them up to give to people…read morewho would otherwise be unable to afford one. They did a great job restoring a bike that had been sitting for a while and were VERY reasonable about the price!