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    Almost Heaven Spring Water Corp

    3.0 (4 reviews)
    Closed 8:00 am - 5:00 pm

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    Waterfy Me - Mold

    Waterfy Me

    (3 reviews)

    We are having nothing but trouble with Waterfy Me. The most recent issue we've had is they randomly…read moredelivered on the wrong day (5 days early) while we were away on holiday. We were delivered fewer bottles than we were charged for, they were left blocking a shared hallway for those 5 days, and we are now left with an apartment full of empty bottles as they obviously didn't pick those up. When we complained, we were told we would be charged $15 for them to fix their error. Sadly, this is par for the course with them. They are incredibly disorganized and their customer service is rubbish. Edit: Upon reading the above review, Waterfy Me cancelled our service completely. They now want us to return a load of bottles of water we have already purchased, and a cooler which we have four weeks of rent left on, which is basically theft. Everything I said above is true, so they have no grounds for retaliation. It seems they would rather lash out than try to fix their issues, which is incredibly unprofessional. They have also made numerous errors over the time they have been delivering to us. We have received the wrong number of bottles. We have received them on the wrong day. They can not work with you to reschedule around you being away without a lot of hassle. This last issue just the latest annoyance.

    Similar experience to previous writer. Received inaccurate deliveries, this not remedied on time…read moredue to "cost of doing business", and now have had numerous disorganized and unkind customer service experiences in the process of trying to terminate my business. Edit: I originally called this 2 stars because I do in fact empathize with the difficulty in doing business these day. However I've reduced my rating to 1 star after receiving a short-sighted, religiously intolerant, email.

    F H Furr Plumbing Heating And Air Conditioning

    F H Furr Plumbing Heating And Air Conditioning

    (769 reviews)

    Quick repair, was able to come in during the holidays, even though it was same say and I had to pay…read morea bit more it was worth it.

    If you look at my review history, I am very quick to give praise to businesses and grace for…read moreoccasional mistakes. However, the mis-management of this company combined with the lack of attention to detail of the majority of technicians we've had out these past two years has led to repeated customer service failures. I've captured more detail details below if you want more than an overall summary rating. Be forewarned their technicians are nice, and at the end of the appointments, which may only be diagnostic and not actually the fix because they need to wait for parts and then to come back (which has been where the majority of our issues have been), they ask you to give them a five star review so the technician gets a $25 performance gift card, which skews overall service ratings. Most recently our 4 year old, warranty covered, HVAC broke again (4th time since a company bought out by FH Furr installed and FH Furr fixed 3x before). It happened on a Saturday night, and we called first thing Sunday morning. They told us the technician who had the part we needed was off that day so we had to schedule for later in the week. We were out of town 4 days, then the morning of our apt, 45 min into the arrival window, we got a call saying the technician has the wrong motor, they will have to order a new part, and then when they get it in a few days they will call to reschedule. This our final straw but keep reading for more history. Something just like that happened before on our HVAC. But in that case they ordered the wrong part so we had to wait for the first part to come in, then wait for the right part to come in. During another HVAC fix they identified an issue, ordered a new part, installed it, then ID'd a second issue. I appreciated that the technician was forth coming that they should have caught that during the first diagnostic call and apologized we would have to wait for a part again. The fact that they took ownership would have made this fully forgivable if we didn't have so many other issues. They also ordered a part for a fix that was supposed to come in in a few days but I called a week later and it still hadn't come in. I called 4-5 days in a row, then finally I asked to speak to a manager and they said they can use a different, universal part instead of continuing to wait. It wasn't clear why there was such a huge difference from when the first technician said the original part would come in vs the actual timeline, but I suspect based on some of my first calls that the part might not have been ordered at all until I first called to check on it. We had a toilet not fully flushing upstairs and they quoted us $200 to fix it, but recommended the toilet itself may continue to have problems because of the design unless we replace the whole thing, so we should consider that long term. After half an hour on YouTube, and an $8 part from the local hardware store, my husband was able to fix it himself and we haven't had an issue again in the last 6 or 7 months since that issue. A theme you may pick up on is how often I have had to call them for follow up. Some of the technicians will admit that if you don't hear by xx day from dispatch, you should call them and ask if your parts have come in yet. We have definitely found that to be true on both HVAC and toilet calls. In our experience it could also be hours before a manager calls you back if you ask to speak to one. We bought the maintenance membership so we have tried to make this work, but at this point I can't waste anymore time micro managing nor can we rely on them to be responsive or do a job right. Save yourself the stress and money, avoid this company.

    HMS Home Waranty - Service report from All-Star.

    HMS Home Waranty

    (284 reviews)

    Worst company to deal with. Will charge deductible over and over and still not replace equipment…read more Have replaced both washer and dishwasher after they repaired multiple times and continued to have issues. Eventually had enough and replaced. They take deductible and take forever to correct the issues. Had previous company with no issues. Do not waste your money or time. DO NOT RECOMMEND HMS.

    On 8/25 we placed a claim for a dishwasher repair. A service was scheduled for 9/2 between 12-4…read more The vendor never showed or made any attempt to contact us. I attempted to contact Cinch 5 or more times, after a combined wait time of nearly 3 hours, they could not contact Whirlpool Factory Service either, while leaving me on hold. Finally they did manage to make contact and the service company claimed that we were unresponsive. This was patently untrue, it was a lie by the service company. Cinch eventually gave me a phone number for said service provider, so I could try and contact them, shocker no one answered after numerous attempts. Cinch would not refund our deductible or reschedule a different service company until they contacted Whirlpool Factory Service, who again became unresponsive, according to the numerous Cinch representatives I spoke to. I gave up going through them and disputed the deductible charge on my credit card and the prepaid annual contract price, pro rated to 9/3. They likely won't save you much on a repair and the service company's they do partner with have been fairly unscrupulous. Don't purchase their home warranties.

    Almost Heaven Spring Water Corp - waterdelivery - Updated August 2026

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