I live in Manhattan and I was visiting my best friend who lives in Bay Ridge area, who I hardly get to see, and we decided to get our nails done. The nail salon that we wanted to go to was closed so we stumbled upon this salon and there were no other customers inside, so we walked in. We asked for color gel manicures and regular pedicures and we settled in. They seemed friendly and professional but my friend is fluent in Mandarin (although she does not appear to be) and overheard all the rude things that the employees were saying about us. I did not understand them, so I had no idea until my friend told me everything after we left. My friend was kind enough to keep quiet and let me sit there in peace. She also wanted to avoid a bad manicure and confrontation. Nevertheless, she told me that one nail technician said that "the last time she saw feet like these were with an old man. " Well, yes, my callouses are really bad, which is why I am getting a pedicure and I even asked for the $6 callous removal, which wasn't even worth it because the nail technician did not try very hard to remove the callous, even though she affirmed how bad my feet were. I've paid for callous removal before and there are other technicians who can do a much better job. And the employees also judged me for wearing a dress and stockings to the nail salon. One specifically said, "Who dresses like this to a nail salon?" Um. I don't know. Maybe somebody who has somewhere to be and enjoys fashion? Was it such a big deal to let me borrow the restroom to remove my stockings? You know, talking about people behind their backs is all fun and games until you get caught. Unless you want to be sitting in a room where everyone is talking about you, you may want to choose another nail salon. Listen, everybody talks behind everyone but right in-front of the customer as if we are stupid? I am Chinese and I look like it too. I don't know how they have the nerve to just shit talk in-front of you when there is a slight chance that I might understand! There is literally a nail salon on every single block on 3rd Avenue and its vicinity, so it'd be wise for Bell Salon to be a bit more competitive. It's a shame because the nail technician did do a good job with the color gel. Perhaps she should stick to manicures since she doesn't seem to have the stomach for pedicures. If she does pedicures for a living, she shouldn't be so surprised with the condition of my feet. I'm not proud of my feet. I work in luxury fashion retail industry so I am on my feet 9+ hours a day, 5 days a week, wearing formal shoes. So yes, my feet are gross. I understand what it is like to unwillingly give exceptional customer service to rude people. However, I was nothing but polite to the nail technicians so I don't feel that I deserved to be so unwelcome. I would have tipped the nail technician less than $10 if I had known she was talking shit about me. Then again, I shouldn't be so surprised that nail technicians talk about you just because they can. My nail technician smiled and thanked me when I tipped her and the owner also gave us a complimentary hand lotion and VIP points card. Honestly, I would have never known they were talking about me if my best friend did not tell me. read more