Go elsewhere. This is a crooked outfit from sales, service and customer service. My purpose in writing this is to hopefully save someone from the wretched torture that you will endure. First off, you're looking for a car right? Do your research and avoid all dealerships owned by Van Tuyl group. That is of course unless you enjoy a good old fashioned beat down for hours on end. If that's the case any Van Tuyl dealership will work. Bought a new 2103 Honda exactly one year ago. Spent 8 hrs in dealership. Left at 12:30 AM. Paperwork was wrong 3 times. Salesman had to redo it because of dealer mistakes i.e Zak-tech paint protection etc. Yeah like Honda can't paint a car right but these guys have figured it out. By the way, that Zak-tek crap they add on is owned by Van tuyl as well. Service, ok car dealers are jerks right? So you overlook it as best you can....but your car needs an oil change. I gave them the benefit of the doubt and went to service for an oil change. Scheduled an appt. Showed up at the scheduled time. 2 and a half hrs later my car is held hostage. When I asked where my car was, the service guy told me he couldn't tell me, it was another guys ticket. Why is it taking so long for an oil change? Your car is in for a zak-tech paint protection. What? Never ordered that. Oops sorry, we will get your car. Go to pay...nope can't get you a receipt. Have to submit it to Honda first. No copy..nothing. Said he rotated tires and oil change. I got home and looked at oil..dirty. Never changed it. Tire rotation? My wife ran over a yellow curb at the atm the day before right rear. Yeppers, mark still on right rear. No rotation whatsoever. Upset, I spoke to Jackie Stevens customer relations manager. Explained the situation and she said she would "take care of this" and send me something for the inconvenience, and call me back once she looked into it. Never happened. To make things even worse the tech broke my plastic grommet that holds the hood up. Go somewhere else and save your hard earned money! read more

In 2015, I wanted a Honda Odyssey but was afraid I could not afford one. So I bought another kind of van. The ordeal to buy it kept me in the dealership for 6-8 hours waiting as they talked amongst themselves and who knows what else. I was so frustrated by the time I left that I didn't enjoy driving my new vehicle home. Now 4 years later, I was ready to trade that one in as it started costing too much in repairs. I went to one Honda dealership and they didn't have what I wanted and said wait a few days. I talked to Bell Honda and they said "we don't have it, but can get it today". I went to the dealership and a couple hours later (after a test drive and a little financial work) we were ready to seal the deal. I needed to leave and Mickey said "no problem, I will deliver your new vehicle to you". By the time I got home, it was late and just when I thought I would have to wait an extra day, Mickey calls to let me know he is in front of my house with my new van!!!! Now THAT'S customer servi ce!! And he asked that I stop in the next day which I did and he showed me all the cool features of my new vehicle. I highly recommend Bell Honda. Everyone there is nice and accommodating. I look forward to years of good service from them. Thanks Mickey and staff!!! read more

Thank you to Robert Garcia and Amanda Delle Donne with Bell Honda for working with me to get a great deal for a new car for my family. We are very happy with our new car. They were both very nice and I recommend anyone looking to buy a car to reach out to these two and they will help you out. They were a big help to us. In fact, everyone we talked with at the dealership was very nice and helpful with us transitioning us to our new car. Amanda Delle Donne patiently and very kindly went over every feature and option in the car. Mike in finance was very nice and a big star wars fan like me. Appreciate the help everyone! read more

I always bring my car to Joshua Hansmeier in the service department, highly recommend this place, and he is the best!

I bought my first car ever from here about 6 months ago. Took it in for regular check ups and maintenance. Turns out the mechanics had been overlooking an issue for months. I had to take it to a separate dealer where the damage was over $5000 dollars. I had just gotten my car back from Bell Honda the previous day and had new tires and my battery replaced and they still checked off that everything was fine with my car. Although their sales team is excellent, their service and parts department literally screwed me over. read more

Funny how they reach out and want to talk after you post a honest review, but while I was calling and standing at the dealership waiting to talk they didn't want to help me. There is no making this better Honda. You had an opportunity to make a car buying experience a good thing for a young lady starting out in life and instead you chose to rip her off and stick her in a car she can't afford and not even try and help her out of it. She just wanted a cheaper car but you all said no so don't reach out trying to help now. Own your terrible customer service and I hope people read this before going in. read more

Service location for this place is extremely convenient, if you love North of Phoenix. Service advisor professionals are extremely bad. I was told vehicle is ready -- I went to Bell Honda. No one in the front office knew what's update with the vehicle. After waiting for 30 mins, manager said, there is a miscommunication and vehicle is not ready and it will take minimum 15-20 mins more. I had to take the vehicle back without washing or cleaning since I had personal commitments. They had no courtesy in calling back. Last time, I had major service at 100K, service advisor forgot to reset the oil alert -- I don't know why we talk to a service advisor when they can't do such small stuff. read more

DO NOT GO HERE. Just bought a new 2019 insight and was very excited to take it home. Buying process was all good no issues till I got the car home. When I tried to take the car out again, I realized I couldn't put it in drive or reverse because of a security lock. Easy fix right? Turns out I wasn't able to use my car for 17 hours. The people were very difficult and frustrating and then had the audacity to accuse me of NOT BEING ABLE TO AFFORD THE CAR (this was after I had already signed the paper work, they ran my credit, etc.) I spent my whole weekend dealing with this and will never go back even for service. read more

My wife, son and myself walked I to the dealership yesterday around 4pm, it was empty so we figured it was a good time to maybe shop. We spoke with an agent by the name of Bryant who was very nice and helpful, however it seemed that the finance manager or some floor manager in the office right by the entrance had already made up his mind about me and my family as soon as we had walked in. The reason I come to this conclusion was because Bryant after asking us some preliminary questions said he would bring some vehicles around to check out but when he went back to the office, he was apparently told that we either weren't serious customers or not to waste his time on us because he came back and told us that he wouldn't be able to bring any vehicles around but that we can go out and look at some. We were with our two year old, so having to walk around with him from vehicle to vehicle wasn't ideal. After a long time looking at vehicles I was ready to sit down and talk numbers on a 2021 Odyssey, and Bryant said he will be back and he again went to the manager and he came back and said "my manager said since you aren't ready to buy today, we can't go over numbers today, once you have decided on Honda, you can come back" I said ok and gather my family and walked out, but as I was walking out I noticed the manager or whomever was in that office were just staring at us, no thank you for coming in, no how can we earn your business, nothing. To feel pre judged because of how I was dressed or how we looked or whatever is very unsettling. Just a little about us, my wife is a teacher and I am in finance, we both have graduate degrees and make enough to have bought the vehicle outright, but now we will go somewhere else with our business because of how we were treated. read more

Liars, cheats, and crooks. I had to beg for weeks for a copy of my contract and after I received it, I saw what a racket they pulled. By the way, they get you in with the advertised internet price but then they switch it to the sticker price and add tons of dealer markups too so that your $21k car you thought you purchased turns into $27k. The finance guy will bully you and the manager is a nasty, mouthy JERK!! Never again Bell Honda!!! read more

Originally had an appointment for yesterday for an oil change/general upkeep and had to reschedule for today. They were super nice on the phone and were able to get me in nice and early. Fast forward to my appointment, I get here, pull into the bay, and am greeted pretty promptly. My service tech today was JD. He came out and said he'd take care of everything for me, and it would be about 45 min to an hour. Thankfully breakfast was waiting for me, as they have donuts from Desert Donuts in the waiting area. Right on schedule, my car was done in about an hour. I get a different tech every time, which I like as it allows me to get to know people working with me and on my car. JD Shkolnik is both very friendly and knowledgeable, and I'd be happy to have another appointment with him. read more

If I could give them a ZERO I would!!! Absolutely horrible people. They over charged us by $3000!!! DONT GO HERE!!! GO SOMEWHERE ELSE!!

UPDATE After nothing but problems so far, I just relieved a phone call from the credit union that Bell Honda did our loan through. They informed me that I am 2 weeks late on a payment that was supposed to be set up for automatic withdrawal at the time of purchase, but also that they don't do biweekly payments like we had originally been told. This is just another reason I will never take my business to Bell Honda again. read more

Recently went in for general maintenance and Andrew Crush assisted me. He made the appointment seamless and informed I had a recall. He ensured that it was taken care of protecting me in the future. He was upfront about pricing and times. He was professional and courteous and as always, would recommend Bell Honda to everyone as a result of his attention to detail. read more

When I moved to Phoenix in 2011 I was driving a 2009 Fit I had purchased in Ohio. I was happy to find a Honda dealer close to home and started taking my Fit there for service. Biggest mistake of my life! In 2013 Bell Honda started calling and telling me they had a shortage of new cars and were interested in buying mine. After multiple calls from them I agreed to take the car in. This resulted in about 5 hours of being hounded to buy a new car. At one point there were several salesman surrounding me, one of them down on his knees with his face only inches from mine. They had my keys and weren't real interested in giving them back. I finally bought the car just to get away from them. A couple years later, the calls started coming again each time from a different sales person. I kept telling them I was happy with the car I had and was not interested in buying a new one and to please remove my name from their call list. The calls kept coming and when it got to three calls in a single week I called and asked to speak with the owner. The owner wasn't in but the girl who answered said she handled the list and would remove my name. Peace at last. I thought. 2018 rolls around and I get a call from Bell offering me a complimentary oil change. I explained that I had a service contract and didn't need a complimentary oil change. The bulldog kept pushing so I finally said okay. Second biggest mistake of my life!! Immediately the sales calls start up again. Explained multiple times that I'm retired, don't drive much, and I'm not interested in buying a new car. As before, the calls continue. Then I learn how to block them on my smartphone. Calls stopped, but then they graduated to texting and e-mailing. I responded to one of the texts that they were harassing me and to stop. Now they've resorted to snail mail. This business is far, far too aggressive! They don't know the meaning of "NO" no matter how many times they hear it. The only reason I can find for the harassment is that they are so aggressive people don't go back to buy a second car from them so they need to beg for business. I expect that long after I'm dead and gone Bell Honda will still be calling the hapless person who gets my phone number after I'm done with it. The only reason Bell Honda gets a single star is because no star is not an option! read more

We had a very good experience buying our car at Bell Honda. We worked with Brenden Dearie, who was very helpful and not pushy at all. We also worked with his manager, Adrian. We felt that both Brenden and Adrian were honest with us and we felt comfortable with them. read more

TERRIBLE DEALERSHIP.. WILL LIE TO YOU WITHOUT THINKING TWICE.... I Bought a Honda fit there in 2012...Car was Ok.. but I was promised upgrades I never got..... called and left 5-6 voice mails..never returned...Dealership calls me at least 3-4 times a month now trying to sell me a new car after I have asked them at least 5 times to get taken off the "call list"....and every time I mention this to them.. they just "Laugh" and say o.k you are crossed off...Don't sign the papers!!! after you do.. they will go from acting like your best friend to lying, cheating and harrassing you read more

Just went into Bell Honda to get their lease deal on a new Honda Fit for $2990 down and $99. a month for 36 months! THIS DEAL DOES NOT EXIST! After attempting to sell the "add-ons" that brought the monthly to about $200. a month I was ready to walk out. I started the process at 2:30pm and did not get out of this place until 7:30pm YIKES! Why should it take over five hours to lease a car? It should be simple but the saleperson was saying just take a minute but they all need to have watches as they were as slow as mud turtles to come back. I believe they just wear down the buyer. I would NOT recommend this dealer for any future purchases. I would rather get a root canal than go back to this place. Most disconnected communications I have ever experienced in my life. Someone needs to open a website where a person may order a car on line and the seller delivers it to the buyers address with the paperwork done online. Should take only 1 to 1 1/2 hours at the most! If you are looking for a Honda stay away from this establishment as the right hand doesn't know what the left is doing and the attitude is generally that they don't care if you are spending all day at their place! read more

Moving to the Phoenix area also means having to find a honda service center to get my civic serviced at. I was lucky enough to make an appointment with Bill H. While my car is getting closer to 100000 miles, I do my best to take car of it on a grad student budget. Bill explained to me what services outside of a standard oil change would be expected in the future and actually explained in depth what each was. Most of the time dealerships will just pass me off as someone who doesn't understand how their car functions and Bill didn't make me feel incompetent during the process. I didn't feel forced to make any decisions right there on the spot, which I was again very appreciative about. My car maintenance is important, but I also have budget restrictions which I felt like were understood. They also washed my car! Thanks for understanding that college students are on a budget. Good experience read more

Bell Honda - Car Dealers Near Me - Phoenix, Arizona

I had such an excellent experience at this dealership. Jason Teel was amazing. He was so helpful, so informative and so polite. I highly Recommend coming to him to purchase a vehicle. He will make the process much more enjoyable. read more

I have been financing cars since I was 18. This is by far the worse experience I have ever had. I was lured to drive an hour away (when I have a Honda dealership 20 minutes away) with fake advertisement and being promised a payment of $229/MO + tax and license. They promised to give us 2 gas cards for driving to them and that once we walked in, everything would be ready to go. I got out of work at 5pm and I bothered my sister in law to give me a ride to the dealership. Long story short, after 4 hours of going back forth with Angel, the sales person, it went from "oh! that promotion doesn't include other fees. The best we can do for your payment is $350/ Mo. I said thank you for your time, again I was told $229/Mo and I refuse to go higher than that. My kids were asleep in the waiting room, it is now almost 10 o'clock at night and Angel comes back and says, "Will you agree to $249.99 / Mo and we will throw in the Gap and Maintenance for free?" I said yes, I agree to that payment. I sent my sister in law home with my kids so that I can finish the process. They walk me to the finance dept and here goes another hour. Long story short again, Finance screwed me. They ended up charging me $1020 for the maintenance (which was suppose to be already included) and they screwed me a club plus package that was suppose to be $1200 and ended up being $1600. We have been calling the dealership non stop for 3 weeks now. No one will return my calls, everyone tells me they can't help me. Even Honda Finance has tried to get them on a conference call with me to get this taken care of and no one responds to them either. So now, instead of a $249.99 payment, I have a $331 a month payment. I know they record all their transaction on camera and I would love to see a copy of that, so everyone can see how shady these people are. I have always bought Toyota, ALWAYS and I have never been deceived or lied to like this by them. BIGGEST MISTAKE ever going here. Gives Honda a terrible reputation. FYI, I am still waiting to get this issue resolved. It's going to be 4 weeks since I purchased this vehicle. Oh and I am still waiting on my 2 gas cards as well that are suppose to be mailed, because they didn't have any more. LIES! LIES! LIES! read more

Last year I was in the market for a new vehicle after my old car suddenly died. I contacted this business to let them know my interest in seeing 2016 Accords. A warning flag emerged quickly when I received several emails and voicemails from this dealership per day about wanting to purchase my old car, and set me up with a new car. This dealership had a couple of 2016 Accords that I was interested in seeing. I scheduled a meeting with them to see two 2016 Accords, and when I got there lo and behold they showed me a 2017 model! I know that they are essentially the same, but I was interested in the 2016 model in order to save some money. Hence, here we go again with the bait and switch. The salesman was nice enough, but when I had little time to spare to look for a car I expected to be shown the vehicles that I had set up to see. After that visit I refused to go back because ethically it was wrong of them to do what they did. Unfortunately this was not the end of the line with this dealership. I received a daily onslaught of text messages, emails, and voicemails from several members of this dealership. I never responded to any of them until I received one from the manager. I had to threaten their dealership with contacting the police due to their harassment of me before they finally backed off. I would not recommend this dealership. Instead I would recommend Tempe Honda, where they showed me what I wanted to see, treated me fairly, and did not harass me with messages. read more

I've been to Bell Honda several times and it is usually good service but this time was great service! Codi Avery assisted me in getting an oil change and even though i didn't have an appointment he got me in right away and it was very timely service. He was super helpful explaining things to me and let me know about other services my car needed without pressuring me to do anything we weren't ready to do. Also for the first time in several visits the customer waiting area was nice and stocked with goodies while we waited. The kids area would be the only improvement, I'm not sure when the last time the toys were washed. Otherwise it was a great experience! read more

SERIOUSLY. At what point does this become harassment?! First of all, I haven't had my Accord for over a year now. I think you need to update your systems and once again, LISTEN. I told Bell Honda SEVERAL times now that I don't have that car. I was told repeatedly that I wouldn't be bothered in regards to that car anymore. Flyers, emails, etc. JUST STOP! Go away!!!!! I don't come here or talk to you for a reason! Stop harassing me about a car I don't have!!!!! read more

I have bought 2 cars from here and am satisfied. Both experiences have been great. Tonight I had Camille and he was so sweet and provided great service in helping me trade in my old Honda Civic to a newer one. Also Toni is really cool and down to earth. She helped me too and taught me how to use my car and go through all the settings! Brandon is the GM sales manager and was also amazing in providing resolution to an issue I had promptly and in making things right for me. I will continue to be a loyal customer at Honda and would recommend my friends and family! Thanks Bell Honda! I love my new car!! read more

I have been a fan of Honda's for the past decade, however my experience dealing with Joshua Hansmeier reminded me once again why I am such a loyal customer. Joshua provided exceptional customer service, through a stressful car repair. I came into the dealership initially for an oil change, as I was leaving I found out I had a much larger problem on my hands. Joshua simplified the issue, ethically explained solutions, gave me a timeline, and advocated for a stellar deal. Bell Honda rocks! read more

Best service in the valley. Steve Emory has been my service advisor for several years now, and I have always had an excellent experience. I once stopped in to a closer Honda service department for a quick oil change, and that experience only deepened my loyalty to Steve and Bell Honda. When I go in for servicing, I want to speak with a service advisor, and not a salesman. Steve always does a great job of letting you know what services are coming up or recommended based on mileage/wear, but there is never pressure or pushy tactics. Well worth the extra distance. read more

experience #1 early 90's...a long haired and scruffy faced hippy looking dude in ripped jeans walks onto lot looking to buy *today*....asshole salesman refuse to show me new model i ask to see and very firmly "suggest" going out back to the used car lot to see what i might find....head down the street and buy new nissan sentra that same day experience #2 early Two Thousand-ands.....casual dressed but clean cut older me walks onto lot looking to buy *soon* with very specific model and budget parameters clearly laid out within first couple minutes of conversation with salesmen. multiple dudes in a team effort try to talk me out of my clearly defined parameters (other vehicles, leasing not buying, way higher monthly payments) Disgusting display of blatant NOT-listening to the customer, over and over again. I still get spam emails after countless remove requests. read more

Tonight I went I to buy the car I had been leasing. JJ and Tim helped to make the process as smooth as possible. The true shining star was Ramsey in finance. He should be commended for his outstanding work and personality. Thank you! read more

Travis Holt, General Manager at Bell Honda, really went out of his on my last visit to Phoenix to help me when my car broke down. The dealership service staff was excellent. read more

Awesome experience buying a car Joey in sales was very nice as were the financing guys. Did have a few bumps such as the a/c and a check engine light all which was try one thing hope it works, trial and error I completely understand but they took care of me very well. Bryan and Raymond in the service department was always nice all round great experience they will be seeing my business here from now on and I will me recommending all my friends and family to buy cars from them or to use their service department!!! Thank you guys! read more

Brandon Smith sold me a 2015 Honda Fit. I had talked with several Honda dealers/salesmen. Brandon was by far the most enthusiastic customer service focused sales professional. His positive attitude and friendliness made this car buying experience the most pleasant one I've had. I highly recommend Brandon to help you buy your next Honda. If the other employees at Honda would be as"real" as Brandon, this would be a 5 star review. Thank you for your help Brandon! You Rock! read more

I wanted to take the time to write an update on my previous review of Bell Honda. Jackie Stevens and Scott Wytko took the time to address all of our concerns and did their very best to assure we would become returning customers. I believe that our next experience with Bell Honda will be a 5 star experience. After this drawn out ordeal I am comfortable saying we are now happy with the out come and that this situation was resolved appropriately. read more

My first Yelp review! lol. While I haven't purchased a car from this dealership, here is my experience with Bell Honda's service center. I took my van in for a recall repair that I received in the mail. I also wanted my transmission fluid exchanged per the maintenance schedule as I am going to Disneyland in the near future. With a schedule in mind, I was asked about my timing belt. I didn't have that listed in my personal records as the vehicles 2nd owner. Brian was very helpful by contacting a dealership in California. Where he pulled up more records and found that the last time the belt was replaced, was also the first time. Back at 86k miles. Since I am at 161k miles, I was way overdue for a new timing belt. Had Brian not taken the time and effort to ask about my maintenance history as a new customer to their dealership, I could very well be stranded on my trip to Disneyland. At the same time, he was helpful in making sure other items were inspected and replaced using the same labor cost under the timing belt replacement. This of course is nothing new for any good shop to provide, but he also made sure they were competitive with non-dealer prices so I could do everything at one time. Which not only made sure I didn't spend more than I had to, but also that I didn't have to deal with more time without my van and going all over the place. Likely duplicating labor cost. And what was simply going to be a free recall job at a dealer I have never been too, turned out to really help me build up better personal records of the van as well as getting multiple services done at an excellent price all at once. Items that I was going to do over time anyway. But I didn't know when I was going to do the timing belt because I didn't know the last time it was done until this visit. Brian has made the experience at Bell Honda an excellent one. I was really taken care of at this dealership and highly recommend Bell Honda as well as taking the trouble to ask for Brian Appleton by name. Bell Honda is lucky to have such a trustworthy and honest man working for them. Brian will make sure you are taken care of. I was simply going to get my recall work and the transmission fluid exchange. But if Brian had not discovered how over due the timing belt was, I would not have even thought of it and that could have soon been a costly mistake. I also had my brake fluid and steering fluid exchanged due to the color of the fluid and the lack of data on the last time it was replaced, which is likely never, or at best when the last timing belt was done. I am taking the time to write some reviews because I am very impressed with Brian Appleton and the tech that worked on my van. I have been to other Honda Dealers and while I have always had a great experience at all of them, Brian and Jacob Murillo (the mechanic that worked on my van) really did make this Service Center stand out to me. read more

Great service. Always willing to help and very patient in detailing service issues and their remedies. JD Shkolnik was my service provider and he usually does a great job. I always go there for my Odyssey servicing problems and they have always taken care of it for me! Amit read more

Hey, I really enjoyed my Bell Honda experience. I first contacted them back in December 2011 and then decided to go with another dealer. I purchased a Ford Fiesta... Bell continued to contact me and I'm glad they did. The "other" car turned out to be an impossible situation that needed a remedy. My Bell team was Rob Toma - sales and Jamie Husgen - finance. Personally, I thought they were great as people and in their professions. They made an experience that could have been really, no REALLY stressful - all better. The typical papers with numbers surfaced, but I was in there with a six year old and an infant. My deal needed to happen with a minimum of foolywang, and it did. I had criteria that needed extra attention; however, I am pleased with what I came out with and how I got there. I'm going to give them four stars with the option to update/upgrade in the future. read more

I have an '07 Civic. Bought it from these guys in May. Extended warranties, the works. My A/C hasn't been working so I took it in this morning. They said it would be a few hours. I said "Great, just give me the loaner car and I'll be back later." Uh....their idea of a "loaner car" is to drive you to Enterprise where you have to give them a major credit card or $150 deposit. EXCUSE ME????????? I have under 30K miles on this car and I have to go to a car rental place??? I don't think so. Went BACK to Honda and told them I'd sit and wait, but that I had to be out of there by 11am to get ready for an appointment I have this afternoon. Kevin, the guy in service said "Fine, we'll get it back to you by then, whether it's fixed or not." Mind you, I was there by 8am. Three hours to change the filters on my A/C isn't gonna fly with me. They wanted $89.99 to change the filter. Hmmmm... I told them I wanted my car back immediately. I can get the filter for $29.99 at Autozone and have one of my boys change it for me. $29.99 and buy the guy a six-pack. read more

I came in because I was hit and it totaled my Scion XB and after seeing the carnage I was not going to put my 2mo old in that tin can , if they sold a tank I would have bought that but no tanks so bought a used Cr-v. I put 5 stars because I can't do 4 1/2. Really great service! I worked with Tyler and his manager Scott. They said I got the best rate I could but still not sure of that that's why the 1/2 star. Over all the car was super clean and after the run around I got from the insurance I didn't need that from a dealer, I feel I got a great deal. The best part I was in and out really fast! read more

I scheduled an appointment and was told from Andrew to "ask for Andrew" when I showed up and when I did get there I was told I didn't have an appointment along with the denial straight from Andrew saying "well I'm Andrew and I did not speak to you". Excuse me?! You think I just pulled that out of my keester? Very rude. Anywho, I needed an oil change and two filters along with a new battery and was told (by Andrew) my car would be done by the time they close, again I show up and my car is inside the building with all doors locked and not even a phone call to let me know that my car will not be ready or to be kept overnight. I work at 6am and need my vehicle and this is undeniably the worst customer service I have ever had here and I've been getting my car serviced here since the day I bought it from here (3-4 years). I have zero satisfaction and I normally have good customer service but you sir, put a bad taste in my mouth. read more

After buying a used 2004 CRV from private party we needed additional keys. After Bell's review they saw a aftermarket ignition had been installed with no way to get the code to cut the keys. Solution was $1000 for new ignition, keys, and coordinating compatible door locks. Reasonable for all they'd have to do. Shuttle took me home and 1 hr later I got a call that they decided they had to make this work for me at lower cost. The staff and technicians worked making a dummy key until they got the important key points to laser new keys to match. Done and out the door $225 plus $14 for the CRV Owners Manual I requested. Staff was very kind, understanding, explained things clearly, and were open to as many questions as I had. I left with 3 keys. I recommend them for any problems / service / assistance. They are very customer centered which is nice to see. read more