I am a first time customer -- I recently ordered 2 pies and 12 garlic knots to be delivered to a…read morelocal shelter for the volunteers there. The shelter is literally about a 4 minute drive away, right down the block. We tipped $4.00, which I thought was reasonable for such a short delivery, although maybe I should have tipped more. I'm not sure. Unfortunately, the delivery driver was clearly unhappy with the tip and asked for more money. I was honestly flabbergasted. He told me to go inside and ask them if they're willing to give him more. He kept asking for more, became angry and rude, and the interaction lasted a solid 2-3 minutes before I finally walked away and called the store to report it. Mind you, it takes A LOT for me to want to complain... The first manager I spoke to was a woman who basically just said sorry, and that was it. However, I later spoke with Rich, who I believe is either a manager or the owner, and he completely changed how I felt about the situation. Rich took the time out of his day to go over everything with me in detail, listened to what happened, made sure the situation was made right with us, and handled things with his driver. He could have easily been rude, dismissive, or just brushed me off, but he did the exact opposite. He immediately took action, handled the situation professionally, and resolved it to the best of his ability. I genuinely found that commendable. Because of how kind, respectful, and professional Rich was, I still plan on supporting the business moving forward. For our next event, I actually plan on ordering 3 pies and other items from them. Their food is absolutely amazing! I'll personally be doing pickup moving forward rather than delivery, but I truly do want to support Rich and his business because of how well he handled everything. Thank you again Rich. Wishing you and the business well.

Not sure what's going on there but we ordered 2 hero's this evening and the chicken cutlet parm…read morehero had barely any cheese and almost no meat. It was all bread. I don't even think it was one complete cutlet. And the eggplant parm also had no cheese for some reason and seemed like the hero bread had been cut off and lacking any eggplant. We ate them but were not full by any means. Won't order from them ever again. Prices keep going up and food quantity goes down.

Delicious!!! Met friends here for dinner and the food was…read morefantastic! Bruschetta caprese was excellent and now I'm in the mood for more... Craved some non saucy chicken so the chicken noodle soup hit the spot. And hubby's pizza perfected the meal. Excellent service, and they do a decent takeout as well as catering business.

I stumbled upon this restaurant after leaving an appt. It's a pretty good sized restaurant with…read morelots of tables, the staff is friendly and helpful. I always return for the Portabello Sandwich with the balsamic aioli. I also like the chicken Marsala slice. They also have a Customer Rewards Program

Came back after all these years and the food quality hasn't changed. Big portions meant for…read moresharing, flavorful and the sauce is thick and not watered down. The service was amazing my waiter Diego was extremely attentive and efficient. Highly recommended for family style Italian food. Menu items: Porterhouse Shrimp oreganata Burnt string beans Sautéed spinach Whole wheat penne Parking: Street parking

Very good meal tonight. Celebrating a birthday. Yummie. Great service, ambiance and food…read more Highly rec

So, ordered from here yesterday for the first time. I think I'm far from the place so delivery took…read morea bit, but I wouldn't fault them for that. Delivery guy was very respectful too, so that's always a plus in my book. For the pizza, I'll definitely say it's different. We ordered a plain cheese pie and a Sicilian with pepperoni. Both could have benefitted from being in the oven a bit longer- but really decent pizzas. The Sicilian was airy and the pepperoni was delicious. Sauce is a bit sweet for my liking, but it was definitely unlike any other I've had in the area (maybe ever). The plain was thin which is always a plus. I wouldn't say this is going to be my go to spot in the future, but it will definitely go in the rotation to change things up. Worth every penny and a nice switch up from my usual spot (which is franks pizza nearby).

FYI I was not allowed to use my gift card. Called in an order for pickup and when I arrived they…read moretold me I would have had to tell them I was using a gift card while I was on the phone ordering because their gift cards are through a 3rd party. What difference does it make unless they higher the price with a gift card. Any ideas why? I had to give my credit card. Had I known this I wouldn't have ordered. Just wanted to use gift I was given since this is not my restaurant of choice. Now it's really not. I don't think this is customer service and anyway when I got their 20min later one of my hero's wasn't ready. They told me 15-20 mins. No other customers since it was 430pm on a Thursday not even in dining room. My restaurant of choice is Villa Monte and will stay that way. Anyone want a Red Volpe 50.00 gift card?

Coming back to my hometown is always a treat. Sky was blue, sun was shining, and my Knicks Theo…read morePinson jersey was keeping me safe. Me and my good friend (new character) skittle decided to go to San Marzano before the rest of our friends showed up so we can get some food and chat before it became chaotic. We were greeted by a very kind staff instantly and our bartender Luke (who I definitely do not know) had us seated and comfortable right away. Lemme tell you I felt like royalty there, Luke is very knowledgable about the whole menu and the place and you can tell he is very passionate for his work, and proud that he works there. For an appetizer I got the rice balls, something small and quick before my blood sugar was in the negatives. I was saddened that there was no meat involved because I am growing boy who needs protein but they were extremely good regardless. Very flavorful, and I was really impressed off rip and excited for what was to come. Oh yeah side note skittles has an allergy to literally EVERYTHING. Peanut, treenuts, shellfish, cheese, water, etc. So he literally didn't want anything. Onto the entree! Luke and I discussed what's the most flavorful thing I can obtain with a hefty amount of protein. He looked me dead in my eye and pointed to the Short rib ragu and told me to add a chicken cutlet. He was so confident in that dish I had to get it. I received it and it was really good, it hit the spot. I thought maybe a little more garlic throughout, I thought the salt was overdone a tad, but the pasta was awesome the short rib was a good portion, and the chicken cutlet was your typical long island cutlet. Actually a great dish that I would get again. I then was in need of a sweet treat. That's how you know I was satisfied.. I don't like desserts or I'm not a fan of really any sugary delight, but I was so relaxed I felt like I had to. I got this hardened chocolate shell with three flavors of ice cream inside and it was good! Again I'm not too fond of sweets so after about five bites I was dead, but then Doctor Bs wife spawned out of literal nowhere and ate the rest. Then about 12 more people arrived and watching Luke in action was like watching Jalen brunson drop 45 on the spurs. Total confidence and was extremely efficient. He then made me a fig martini which also was cool! Had a nice color and a perfect starting drink for the knicks game. I have to give my props to the rest of the staff too, including the manager. Everyone worked very well together and it makes me very happy to see a business come together with the same goal to work collectively to run the place as efficient as possible. Great job, will be back.

Calamari is lightly breaded to the point where you might as well not add any breading which there…read moreis nothing wrong with that. Better light than too much but good to know for the people that might get freaked out. Pizza is thin so that's a plus! Crust not chewy and fluffy but is smaller than others so I guess that is fine since we get more toppings? It's similar to how we make neapolitan to maximize the middle even though we practiced to master the fluffy chew. My favorite pie is their mushroom. The balance of mushrooms, cheese and flavor is perfect. Pasta was not snapy but that might be because we did take out Brussels sprouts were also taken to go and surprisingly remained crispy! You can tell it's deep fried by the amount of oil immersed in each bite you take. Overall for the surprisingly reasonable price they charge (~$15 a pie), it's worth it to not make it at home.

I had the Veal Parmigiana today, decent portion and it was excellent. Very good service and mixed…read moredrinks. Thank you Sergio for encouraging me to return, and I will be back myself and with family in the future.

I have been dining at Cara Mia for the last 20 years. I have had my daughters bridal shower, family…read moremilestones gathering and I would have to give it a 5 star each and every time. However, I have only one gripe, when ordering pasta with vodka sauce the dish has been as arid as the Sahara Desert. Owners, look at the posted pictures there use to be ample sauce and now nothing. Talk to the chief and tell him more sauce.

Stopped by yesterday to have lunch with my son and enjoyed everything we got!…read more I bought a Clipp deal a few weeks ago. I paid less than $9 for $25 worth of food. So we walked in and there were a few other patrons in the place and the counter was full of options! So my son picked a chicken marsala slice and a drunken grandma slice. I picked a rice ball with a side of vodka sauce. We also got a regular sicilian slice, a piece of fried capellini, and a coke zero which used up the entire deal. They quickly heated our food and put everything on a tray. Each worker offered to help me carry it to a table but I handled it myself to not take away from the other customers waiting. We sat down at a booth, I grabbed some napkins and forks, and we started chowing down. My son really loved his giant slice of pizza but kept asking for "more mushroom" so next time I order it I'll ask them for extra. The rice ball was also very good. My daughter loved the sicilian slice I brought home for her. My husband also loved his fried capellini. Every worker was so nice and helpful and also very welcoming. I look forward to our next stop in!

DON'T order the sausage, onion and pepper hero. The sausage was barely cooked ( I thougt it would…read morebe grilled - not a chance) and there was virtually no peppers or onions. The white sauce consisted of cut garlic slices and something wet. Not sure what it was. Poor.

Thank you Zona's for an amazing bridal shower for my daughter ! Gianna and Leah were exceptional…read moreto work with . They went above and beyond to make sure every single detail was taken care of. The food was hot, fresh and delicious !! I am recommending everyone to you

The food was actually surprisingly really good. I didn't expect a caesar wrap to be this good. I…read morewas able to substitute regular bread for a wrap and have them toast it and it was superb. The service was good, they were setting up some sort of bridal shower when i came in but were still able to take my order before they started. I didn't get too good of a look of the ambiance but it seems big and nice enough to host events and have them carter. will be back