With anything, there are pros and cons. There will be exposures you do not expect or like, because…read moreit is a hospital for varying degrees of illness for teens. The staff is there to help your child, not you necessarily, so their focus is the child. This may seem frustrating at times do not let it deter you. Although it is not a magic bullet, it was a move in the right direction for us and I would do it again. It set us up for the next step which was psychiatric care and medication and longer term counseling. All the staff was helpful, but Darius really is built for his job. He knows exactly the right words to say and how to reach teenagers and they love him wholeheartedly. Without this program, I don't know if we would have had as soft a landing for our next step of the journey. I will warn you it is not easy. From in patient to outpatient was very disruptive and challenging - A battle which was made easier by inpatient. It is an intervention and a long term commitment. My best to all who suffer mental illness and addiction and to all the caretakers out there trying to save them.

Loved Dr. A and appreciated Darius's quick response and communication but would never recommend…read morethis location. The check in was lengthy and the information they give you as parents is not accurate and does not match what the front office allows. A few examples- they told us we could bring sweatpants and sweatshirts for patients and crayons. What they don't tell you is they will cut the drawstrings out of the pants and if the neck is too wide it is not allowed. They don't allow any stretchy clothing not just yoga pants. They will let you Donate crayons for patients to color but you won't get them back and patients only get 1 crayon at a time. They combine acute care patients that are violent with non acute patients which shortened our care for our child due to risk factors of these acute patients. Food is not edible and they only provide rice krispy treats, chewy granola bars, Oreos, string cheese, baked chips, bananas, apples and oranges but no healthy protein rich snacks. That doesn't seem like healthy options for patients. They kept my child's medicated shampoo and did not return it at checkout. We had hoped the other reviews would be false but unfortunately it was not a good experience EXCEPT Dr. A prescribed one thing that helped and we appreciate him! Understaffed over Memorial Day weekend and child's release time was delayed by 6 hours. Drum circle lady did not bring drums and sat patients in a circle to do chair dances. Group therapy was not therapy but patients sitting there. Janitor would empty trash cans but never swept floors so hair and dust balls were never cleaned up after a 4 day stay. The front entrance of the facility got completely flooded outside and there is not good drainage for heavy rain. Ranesha was funny at check in. Staff scare patients by standing over them at night to make sure they are breathing. My child woke up terrified by a staff person looming over her face in the middle of the night. There had to be a better way to monitor this. If that isn't triggering I don't know what is!?!?!?!! Still waiting for admin to call us about the medicated shampoo and returning it to us........$35..... they don't keep up with patient's items well.

At first I did 5 sessions--it really helped me alot! Then, it became about buying CBD and Dr…read more Hill's products than my mental health. Response when you don't purchase their items; is zero.

I would not go to this clinic again if my life depended on it! First, they only had one lady…read morethere, Leslie. She basically ran the place. No nurses, no help other than her. Dr Hill was kind; however, he was NEVER THERE ON TIME! It was a 2-hour drive, and I waited 3 HOURS in the parking lot before he showed up. (Always at least an hour wait). I received my treatments alone with him. SO NOT PROFESSIONAL! I never got any receipts of payment or an bill or receipt of any kind showing what he actually administered to me, how strong the dosage, not even a schedule of my appointments. Each appointment had to be rescheduled, as he couldn't make it. Did the infusion treatments help me? YES. Did I have a clue what he was putting into my body? NO. Dr. Hill is much older than this picture of him.

Owner/office manager is very rude and dismissive of patients' concerns. They repeatedly made…read morescheduling errors and each time I tried to discuss what was up I immediately got the "you're just a mental health patient" treatment where we all must be crazy. What they didn't know was that I am am employee in the mental health field and have been in charge of a clinic much larger and busier than this one. However, he sees you as "irrational crazy person" so I would advise others to find a business that sees you as a human being first, that happens to be receiving some therapy. You will be much happier and respected.

Dr. Collom has been my doctor for almost two years now. He works out of the Solace Counseling…read morelocation in Dallas and is the most compassionate, caring Doctor a person could ask for, and he is dedicated to his patients. He was very patient working with me after my Mother passed away. I had also loss my dog two weeks after I lost my Mother and was in a car accident where I got hurt pretty badly. Dr. Collom always works with me, and is knowledgeable but most importantly kind.

While there were -some- staff that needed a little extra training (I can't remember their names) I…read morecan confidently say that my stay there left me better than when I went in. I see a lot of negative reviews, and all I can say is, don't check in here and expect a 3-5 day stay. prepare for 10 days, as that is standard. Other than that, anytime I had an issue with another patient, my medication, or if I was in pain, it was PROMPTLY handled right then and there. I was treated with the upmost dignity and respect by all staff and nurses. I even had fun banter with most of the techs and therapists I had! I went in very reclusive and a bit scared, and by day 3, I was a pro and laughing and socializing as normal. I felt good and cared for. Nurse Chris, Nurse Constance, Tech Javier, Tech Sara and Tech Henry (Trey) were my all time favs and made my stay warm, welcome, and they treated me like a human being, not just a patient. Therapists Brittany, Jordan, and Nitin changed my life for the better in more ways then one. I can't thank them enough. and Dr. Khan heard my concerns and prescribed me medications that WORK with me and my lifestyle. (wells unit was the best!) My only gripe is the discharge. I feel as though they need to make absolutely SURE that the doctor you are going to see for outpatient has made an appointment for you before you are discharged, because the doctor I was going to see through them wasn't taking anymore new patients! :( Other then that, while I hope I never see them again (haha) I wish them all the best and I owe them a ton! Highly recommend.

I wanted to share my experience with Carrollton Springs regarding practicum/internship…read moreopportunities. Unfortunately, my interactions with Helen P., who oversees intern and practicum placement communication, were extremely disappointing. Over the course of several weeks, I made multiple attempts to follow up through email, phone calls, and voicemails regarding placement information and next steps. While I understand people can become busy, the level of communication I experienced felt unprofessional and dismissive from a prospective intern's perspective. On one occasion, Helen P. briefly answered my call and stated she would respond to my email the following week because then wasn't a good time, but I never received a follow-up. After continued attempts to communicate, I still received little to no response. As someone pursuing clinical training opportunities, I believe professionalism, responsiveness, and clear communication are incredibly important. Unfortunately, this experience did not leave a positive first impression, and based on my experience, I would not recommend Carrollton Springs to prospective interns or practicum students seeking a supportive and communicative placement site.

Cory has truly changed my life for the better. She is the perfect blend of stern, kind, and real…read moreand she uses her gift for healing past trauma with so much care and wisdom. Working with her wasn't always easy because healing rarely is but it was absolutely worth it. I'm so grateful for the life and freedom I've found through our work together. Thank you Cory for seeing my potential even when I couldn't see it myself. If you're ready to face your past and level up your life I couldn't recommend her more.

My wife was unable to make an appointment due to acute thyroiditis that eventually landed us in the…read moreemergency room for the weekend. This led to our credit card being charged, instead of insurance we were planning on putting on file at her appointment. Even though services were not rendered, we understand they have a cancellation policy, but we at least wanted to resolve the situation and hoped for flexibility to bill our insurance. Instead of being reasonable, responsive, and assisting us, the receptionist was difficult to get ahold of and rude on more than one occasion. When she finally got back to us she told my wife she could have just had a telehealth appointment, except the appointment was already over, so it would of been impossible to attend. Insurance has yet to be billed as of this review. We feel it is very unprofessional way to go about this, while we are already going through a difficult situation. This has left a bad taste in our mouth regarding The Montfort Group, which is unfortunate because we really liked the therapist.

My girlfriend and I love the counseling we received from Tereza at Sharp Wellness. She welcomed us…read morein and provided a space for both of us to openly share our struggles with no fear of judgment. Tereza gave us tools and simple protocols that have improved our communication and help us understand one another better. She held us accountable and was honest about what we needed to do to communicate better. Although the truth was sometimes hard to hear for us, she showed us sympathy and encouraged us frequently in a positive direction. I highly recommend Tereza and Sharp Wellness to any couple that is looking to strengthen their relationship!

I have been a client of Brittany's at Sharp Wellness for nearly 10 months. Brittany has been a huge…read moreresource in helping me understand what motivates me and gain a fuller understanding of my shame and trauma while learning to move forward. It is obvious she truly cares about her clients. I highly recommend Sharp Wellness!

Someone that actually listens to both parties! Definitely recommend Emily P. for anyone that needs…read morehelp dealing with emotions, trauma, struggling mentally! She has been such an amazing help for my family!

Seriously can't say enough about Emily. My wife and I have been going to her for couples counseling…read morenow for more than 6 months - and my wife was terrified at the idea of talking to someone about our personal lives. But Emily is so relatable, understanding, and truly caring. We were on the verge of separating before seeing Emily, but she's helped us to open up, look introspectively, and encouraged us in a way that I don't think many others could have done. She's young but knows her stuff. Also, shout out to Darcy the wonder pup - this little dog has helped calm my wife and lighten the mood. So much so that they're basically BFF's now. Thanks Emily for all you do!

Alisha is an amazing therapist. She is compassionate, supportive, and truly listens without…read morejudgment. She has helped me work through some difficult moments and given me practical tools that I can actually use in everyday life. I'm very grateful for her support and highly recommend her!

Billing surprises... lack of transparency... rude and cold staff. Every negative review here is…read moreaccurate. Buyer beware. Don't get swindled here. This business should be ashamed for taking advantage of vulnerable people. May karma come back to you x1000.

SERIOUS SAFETY CONCERNS -- CENTER FOR DISCOVERY, PLANO…read more I am leaving this review because I believe parents and guardians deserve to take a very serious look at who is being allowed access to children at this facility. My concern is that Phillip Vandiver, who works as a housekeeper with Clear Aura Cleaning, has reportedly been present at the facility without other housekeeping staff members present while children are there. If a housekeeper is being left alone around minors receiving treatment, that raises an obvious question: What are the facility's supervision and access policies, and who is actually responsible for these children when this happens? I also have concerns about Mr. Vandiver's reported criminal history, including a FELONY arson charge. I am CONCERNED that this is information I believe the facility should be appropriately aware of and that parents have a legitimate reason to expect thorough screening, supervision, and safeguards when their children are receiving care.  These are children. Parents place their trust in treatment facilities because they expect their children to be protected, supervised, and surrounded by appropriately vetted personnel. Center for Discovery needs to answer some basic questions: * Are housekeepers ever permitted to be alone in the facility while minors are present? * What safeguards are in place to prevent unsupervised access to patients? * What background checks are performed on employees who work around minors? * Who is responsible for supervising patients when non-clinical employees are present? If management believes these concerns are inaccurate, then they should have no problem reviewing the situation internally and explaining their policies. Parents deserve transparency. Children deserve appropriate supervision. And a treatment facility should be able to provide both.

honestly this place wasn't terrible but DEFINETLY wasn't the best. jessie was absolutely ridiculous…read moremost of the time and the no one ever knew anything. the techs were amazing and made the place better. the place was dirty and yes i don't expect it spotless but there were bugs everywhere and we weren't even allowed to clean. this treatment place isn't the worst but definetly don't think it's the best, personally it didn't help me much but maybe for other people.