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Carrollton, TX

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Carrollton Springs

2.0 (118 reviews)
Open • Open 24 hours
Updated a few days ago

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Ask the Community - Carrollton Springs

Review Highlights - Carrollton Springs

“The therapy sessions were extremely beneficial as well, and I LOVED my therapist, Ashli!”

Mentioned in 2 reviews

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Baylor Scott & White Rehabilitation - Healthy starts for a healthier year

Baylor Scott & White Rehabilitation

5.0(3 reviews)
3.2 mi

This location recently became a Baylor facility as of April 1st. It's awesome to have a location…read moreso close to home. I've seen all 4 of the physical therapists here. Edgar is the center manager, Carol, Javon and Shamus. All have made me sore and hurt in different ways. All good therapeutic ways of course. This was my first experience with physical therapy after a recent foot surgery. All the physical therapists have been friendly extremely through and knowledgable in their field. Also patient with all my questions or concerns. I was usually the last appointment which is convenient so I didn't have to take off of work or use my PTO. I observed the cleaning practices after each patient left. Cleaning off the tables, equipment, and tools that were used. I Witnessed this every time I was there. Also the equipment was always being put back in its spot. There is a lot of machines and other equipment so if it's not put back it could pose a tripping hazard. This office is very organized and in order. The therapists don't play, the mission for me was to stretch the scar tissue and they surely accomplished that. The first appointment was mainly an assessment on where I was and what my range of motion is vs. where it should be. My surgery was in May but I was just sent to therapy several weeks afterward. I feel I'm behind on the healing process. They run very true to appointment time. I normally get taken back at the exact appointment time. The one time I had to bring someone with me (to wait for me) was the only time they were 10 minutes late calling me back. But that's how it goes sometimes. This office schedules on the half hour and the last appointment is at 5:30. Valerie runs the front desk and she's very friendly as is the entire staff. If you are in a position to need these services, this is a great office and location. It felt like a family, it was a fun yet serious hard working environment, and most times I was sore and in pain from being pushed, pulled, tugged and stretched for part of my time there. In the end I was very pleased and a little sad that I would no longer need to go. Many thanks to the entire staff for helping me through the rehab.

New year, New ME! Thanks to my medical team. I continue to pray for forward progress in all…read moreperspectives of my life. Here at physical therapy, I am thankful for my main therapist Carol, my alternate therapist Edgar, and my friendly front desk Smile,Tiffanee....'scheduler/check-in/insurance handler/phone support'. I know that I have to put in the work and be accountable and realistic. I know with this team helping me set attainable goals, I can have more confidence in becoming stronger, more independent, and manage my pain better. It's a lifestyle change not just a quick fix and I appreciate their sincerity, professionalism, knowledge, demonstration of skills, and motivational relationships that this staff presents. I really want to stay at my optimal performance and I know that I find therapy as effective and sometimes more so than when I have to take a pain pill. God bless this team!!! And BSW rehabs!!

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Baylor Scott & White Rehabilitation - Cool equipment available for sale

Cool equipment available for sale

Baylor Scott & White Rehabilitation
Baylor Scott & White Rehabilitation

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Prestonwood Rehabilitation and Nursing Center - Bed pad

Prestonwood Rehabilitation and Nursing Center

2.9(27 reviews)
1.4 mi

Preston wood is a very welcoming, clean, and loving place…read morefor both stay and clinical. I have enjoyed my clinical study at this site because of good nursing stuff and lovely residents. Thank You all for the opportunity to learn at your site.

How do I start? I had a friend that I watched pretty closely who was in the Preston would rehab for…read moreone week and then ended up in ER. When we got there the bed mattress that was supposed to be on the bed was on the floor for three days. No one took the time to put it on his bed to prevent bed sores. Next he was constantly being fed his evening meal at the same time of his breathing treatment. It was always at the same time and the food was cold when he was able to eat. He was told that was his set schedule for a breathing treatment. My question is, if his breathing treatment was at five and they bring the food in at five - why didn't they schedule that a little differently. The buzzers from all of the patient rooms were going off continuously and not a person in sight to help any of them. Lastly, he is one that had to have a man's diaper due to his kidneys. He had an accident and was trying to move around because of it being uncomfortable and fell off the bed sometime during the night. He laid there yelling help to around 7 o'clock in the morning. Which is why he ended up in the ER. He even had a touch of pneumonia because it was so cold in his room and his wife had to get him a blanket. As for me, I have spent many days in the hospital, nursing home, home healthcare and rehab centers because I am in ministry. This has been the worst experience I have ever had or seen in any of the facilities or stayed at with friends and loved ones. My thoughts are: they are not very attentive, nor caring for their patients. For the amount of money, the patient pays not including what Medicare or insurance pays, this is very poor in service and in care of the patients. My opinion is to put your loved one or friend in another rehab facility besides this one. They may change with leadership, but for now, it needs to be evaluated. Please check the facility yourself and ask lots of questions and make sure you're there wherever your loved one is to be sure they properly treated and cared for. I rated them a 2 because of thefood m. It was really good but the service of getting the food to the patient was unprofessional. Sometimes it would sit in the hallway for a while until the loved one went out to get it for the patient. I have to admit Physical therapy staff wasreally good with the patients and couldn't ask for better. If they could just get the rest of it to match up, this would be a good place to go.

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Prestonwood Rehabilitation and Nursing Center - Private Accommodations In Your Own Rehab Suite.

Private Accommodations In Your Own Rehab Suite.

Prestonwood Rehabilitation and Nursing Center - Return Home With Confidence Knowing You Can Live Independently.

Return Home With Confidence Knowing You Can Live Independently.

Prestonwood Rehabilitation and Nursing Center - A Table Will Be Reserved For You In Our Dining Room With A Selection Of Entrees, Beverages And Desserts.

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A Table Will Be Reserved For You In Our Dining Room With A Selection Of Entrees, Beverages And Desserts.

Golden Acres Living and Rehabilitation Center - Innovative State-of-the-Art Therapy Gym

Golden Acres Living and Rehabilitation Center

3.1(14 reviews)
18.2 mi

This is a great facility & all the care givers are absolutely wonderful. Only problem I have is…read morewith the business office. At the first of each month I call up there to pay for my mother's care. No one answers the phone & eventually I get upset & drive over there to pay it. Then they always have the nerve to tell I could've just called.

If you care about your loved one's safety and well-being, I strongly urge you not to send them…read morehere. My father entered this facility for 20 days of rehabilitation, costing approximately $4,200, and his experience was absolutely horrific. He left in significantly worse condition than when he arrived. My father has taken psychiatric medication since he was 12 years old because of severe childhood trauma. Despite receiving discharge instructions from the hospital, this facility failed to provide his psychiatric medication for more than three weeks. Staff then called my elderly mother and said they were discharging him because of his behavior. We were stunned. How can a facility stop a lifelong psychiatric medication, fail to address the consequences, and then blame and discharge the patient for his behavior? My father also has serious swallowing difficulties and is at risk of aspiration. His hospital instructions required a pureed diet and specific swallowing precautions. When the facility sent him back to the hospital for approximately a week, they apparently failed to communicate those critical instructions. The hospital began serving him regular meals, placing him at further risk because he could not safely swallow that food. The neglect did not stop there. My father was frequently left alone in his room, urine was left on the floor, and he had to change rooms after ants were found in his bed. His bed was positioned with his back toward the doorway and his face toward the wall, so he could not see staff passing by or entering. There was no phone in his room. Our family repeatedly called staff about his medications, his behavior, and our concerns, yet our calls were not returned. Staff may sound friendly and reassuring on the phone, but their actions did not reflect genuine care. My father declined physically and mentally while he was there. Now my elderly mother is being left to care for him because the facility is discharging him over behavior that occurred while they were failing to provide his prescribed psychiatric medication. I have filed a formal report with Texas Health and Human Services. This facility's failures involving medication management, swallowing precautions, sanitation, supervision, and family communication created serious and potentially life-threatening risks. Our family trusted them to rehabilitate and care for my father. Instead, he was neglected, isolated, and returned to us in worse condition. This is not the last they will hear from our family. Please think very carefully before placing someone you love in this facility.

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Golden Acres Living and Rehabilitation Center - Each room is equipped with a telephone (upon request) and a flat screen television.  Each TV is equipped with multichannel TV service.

Each room is equipped with a telephone (upon request) and a flat screen television. Each TV is equipped with multichannel TV service.

Golden Acres Living and Rehabilitation Center - Every day, we take pride in implementing World-Class Service and thoughtful loving care to those who reside and work with us.

Every day, we take pride in implementing World-Class Service and thoughtful loving care to those who reside and work with us.

Golden Acres Living and Rehabilitation Center - Our therapy room is large and clean, well-lit and welcoming.

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Our therapy room is large and clean, well-lit and welcoming.

Carrollton Springs - c_and_mh - Updated October 2026

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