Straight-forward quote including parts & service…read more Got me in and out and explained what was wrong as well as how they fixed it. Were able to schedule the work and fit me in, in less than 24 hours. Replaced my starter and the battery-to-starter cable, and were straight up throughout the process! Thanks!

I supposed to get the machine to his shop but the suppler gave me the wrong parts so my car was on…read morehold and I got to canceled the work. They are good people so I recommend their services to everyone !

They locked me in and showed real love to my whip. Smooth process, top-tier results -- highly…read morerecommend and take there time

I bought my first car here at GOV the sale process was smooth & easy, the paperwork portion of the…read moresale wasn't tedious at all. Ana guided me through the purchase & each step of the way she explained everything. I highly recommend GOV and Ana to everyone

Poor customer service. Shady sales tactics. Over priced vehicles with salvage titlesread more

LIARS.... Sold a vehicle to a family member. Told her that it was his personal vehicle that he…read moredrove for two years. Did not send the correct title work took three or four times of trying to get a hold of him to send the correct paperwork. We also found out that the vehicle was a salvaged vehicle but still had a clean title. We saw pictures that it was bought through an auction. I would not recommend doing business with the sketchy person.

Worst dealership ever. Lied and scammed me on my trade in and my purchase. Spent over 4,000 to…read morefix what they sold me

This company is by far the worst dealership I've ever come across in my 31 years of being on this…read moreplanet. They are threatening my fiancé who chose not to get the run down STI they have on their lot after they did not want to negotiate the price due to the multiple issues it had after we drove over 7 hours to get there. They tried raising the down payment he was told he needed after his APPROVAL by $2k, AND the price of the car by almost $3k dollars. They're threatening with "fake bad reviews" on his works listings. They tried to bribe us with a $20 gift card to leave them a good review when we initially were talking about it. (Illegal). Now harassing and threatening my fiancé due to his HONEST review. (Illegal) There were MULTIPLE cars on their lot with missing trim pieces, hail damage, dents, faded paint, incorrect wheel sizes and tread depths on AWD vehicles which can damage the drivetrains over time. Definitely have a pre-purchase inspection done by your own trusted mechanic if you choose to do business with these individuals. These people are children running a business as you can clearly see here. His review was HONEST to a T. And they wanna be BEYOND childish over it.

had a little misunderstanding about account other wise decent people. Communication is important…read morewith any purchase.

I bought a 2014 Chevy Cruze. A week and a half later the transmission was slipping. I would sit on…read morean incline in drive let the brake and car would roll backwards. Then about 2 weeks later started having a bad misfire and would barely go. I pulled the plugs and plugs 1 and 2 were severely burnt. I replaced them. I called and talked to a Chico, he said you bought car as is. I stated I get that but, after only 2 weeks the car is not running like the overpriced amount I paid for it. Only a few days later it started making a tapping noise and when I went to make payment I showed Carlos the plugs. He had mechanic come out and listen to the motor. They spoke in Spanish to each other. Carlos set me up an appointment to bring car in and have it looked at. When I showed up for the appointment, the guy there that day said Carlos shouldn't had done that. Anyway, if I want to keep the appointment it would be $50 to do a diagnostic on vehicle. I refused and left. I have documented dates and times of calls and interactions with these people. I have fixed the transmission and I now have replaced plugs twice, twice!!! Acting up now... AGAIN!!! They sent me a message about 3 weeks back or so asking how I was enjoying my car. I told them I wouldn't recommend them to my worst enemy. Received a message from them earlier today, stating I still owed $53.60 on my payment of $500 a month. Hell if I didn't have to keep putting money in this car, maybe I could make my full payment. I have done some work myself and have still put $700 in repairs. Have only had the car maybe, maybe 2 months. Take it from me Robert F. Do Not Buy From 465 Auto..... Yelp made me have to select a star, been not worth any stars. 0000000000 star rating!!

Hand down best customer service around. We have been buying from this husband and wife owned…read morebusiness for more than 5 years. They have a great selection of reliable cars and take great care of us every time we are there. Treat us like family.

got a truck from them with a transmission that was under warranty transmission went out I took it…read moreto their shop to get it replaced convertor got stolen they replaced the whole exhaust without telling me didn't even tell me it got stolen shop thought they would get away with lying to me but replaced a bunch of other stuff without asking me and charged me for it and I told the owner of the car lot I was not paying for it since it was repair without consent and they proceeded to ag onto me because he had to buy another transmission because my truck was in the shop for more than 3 months because of warranty and tried putting that against me then that transmission went out he took it to a different shop and they couldn't even do the work right caused my transfer case to split in half which I had to pay for because they reversed my vacuum lines which caused it to be in 4wd without the light on (yes the light worked)... so please save yourself the headache DO NOT BUY ANYTHING FROM THIS POS CAR LOT

As a girl, car servicing is usually a NIGHTMARE. Every other auto repair shop I've visited has…read moretried to sell me a multitude of things that I would later find out didn't actually need replacing. I had such a pleasant experience here. The receptionist was so courteous and accurately relayed everything I told her was going on with my vehicle to the mechanics and went above and beyond to make sure I would leave with a fully functional vehicle. I had taken my car to 2 other shops (Eagle auto & Tom O'Brien) who both told me I needed 2 lists of totally different repairs. IAM went through the list and explained to me why I did or didn't need each item and the receptionist even shared photos from the mechanic of items like the air filter to prove it actually needed replacing. This is the most transparent and honest service shop I have ever been to. I have had zero issues with my vehicle since servicing here.

My granddad had a terrible experience with this dealership and would not recommend them to anyone…read more Within 15 minutes of driving off the lot, the car he purchased started overheating and leaking, making it clear there were serious pre-existing issues. We had driven 4 hours to purchase this vehicle, and it couldn't even make it 15 minutes on the highway. We had no choice but to leave the car at the dealership the same day because it was not drivable. When I contacted the dealership, instead of taking responsibility, the salesman told us to lie about the situation to the warranty company so the damage would be covered. That was extremely concerning and unprofessional. RED FLAG We were then promised that we could switch the car out on Monday, but when that day came, we were given the runaround. We were repeatedly transferred to a salesman who would not answer and appeared to be intentionally sending us to voicemail. The only way we could reach anyone was by calling from different or private numbers. We drove back again 4 hours-- 2 days later --trying to resolve this issue, and still nothing has been done. There has been no real help, no follow-up, and no accountability. On top of that, when we became understandably frustrated due to the lack of resolution, the situation escalated and the police were called about 5-10 mins after we got there instead of anyone attempting to handle the issue professionally because they didn't want their customers to know what they did as we were voicing what was going on. This entire experience has been stressful, time-consuming, and completely unacceptable. We are still waiting for a proper resolution and have yet to be contacted in any meaningful way. Buyers should proceed with extreme caution.