Scammers. My son thought he was getting a car from here (even though I told him not to) only to…read morefind out 1 month later from the bank that they were getting sued so they didn't send the rest of the paperwork for his loan or title to the bmv. Shortly afterwards he received bankruptcy papers in the mail from them so they knew they were filing whilst taking peoples money!!! Run far away from this place and the owners.

Love my Murano!! Thank you guys! They have so many variety of different cars, You can definitely…read morefind the car that you want for a great deal. The stuff is very helpful and i would highly recommended it

Do your research and speak with multiple people that make decisions at the same time because each…read moreone will tell you something different, definitely $3,000 thrown away based on my experience with this company. Only to be told let's just part ways because I didn't want to remain in the car I had already spent enough on. Great sales guy Eddie and payment processor Angelique. I will definitely take my money elsewhere with no problem I wish them the best of luck with the poor customer service they offered me after issues came up.

If I could make this a negative 5 star I would. Ms. Renee needs to be retrained with her customer…read moreservice skills. If you do not have the right answers or have no power to do anything out of being a receptionist, instead of raising your voice & hanging up on me, it's called contacting your manager Abraham - I treat others in customer service respect, I work in trouble support, so I know it was nothing about how I couldn't remember what manners are-. Can't blame ms. Renee too much after meeting the trainer Abraham "the manager" possible owner- name of company kind of give it away sir. Anyway, Honest Abes is just that they hold up to their word. Just about 30 days with a 2009 Acura TSX- Engine was gone. Honest Abes promised as is. We got as is. And your out of $ & a car. Even during a 2020 Covid-19 Pandemic, we are stranded in Ohio for visiting our Grandfather for Christmas the last time, as of right now losing a $22 hr paying job in Indiana. I hope when you think you're going to get a reliable car for your family, don't waste your stimulus check here! Or you'll get the 2020 treatment! Honestly!

Do not go here. Ray is sketchy, will not admit any wrong doings, and is extremely unprofessional. I…read morewish I could go back in time and give a different dealership my money. I cannot express this enough: GO SOMEWHERE ELSE. I promise, I'm looking out for you.

Absolutely wonderful experience with these guys. Straight forward, open, and honest. The only…read moreunhappy people I saw around the lot during my many visits were those who were upset they couldn't afford the car they wanted, or were offering some ridiculous low ball figure on a high end luxury car. I required a particular vehicle, with particular mileage, at a particular price point, and my credit is far less than ideal. Not only did they source the vehicle, but got me financed as well. If you get a chance to deal with Mahdi or Ray, you won't be disappointed by any means. These guys are pros. The experience was so good that we're buying cars from them in the near future for both my mother and fiancé.

I admit it, the dealership got me, I did not do my homework regarding the extended warranty…read more I bought the car in February 2016 and purchasing the car was easy, I knew what I wanted. It is when I went to use my extended warranty that I ran into problems. The Check Engine Light came on and without hesitation I took the car to the my Mercedes dealership and gave them my warranty account number. My service Advisor called me back and said your extended warranty does not exist. At the time I lived 3 hours away so could not just drop in and raise hell. And the saga begins. March 2016 C2C Finance : it takes a few weeks for the warranty company to get the funds (1700.00). Warranty company: it takes about a month for us to get the funds. April 2016 C2C Finance : it takes a few weeks for the warranty company to get the funds. Warranty company: your warranty does not exist, oh and we would no have offered a warranty for your car anyway. So they will have r refund you your money. May 2016: C2C Finance : it takes a few weeks for the warranty company to get the funds. Warranty company: Your warranty does not exist. My finance company: we would love to help you but you will have to work with the dealership. Me to C2C: can I speak to the manager? C2C: you will have to talk to the finance department, the manager doesn't with with contracts. C2C finance: It takes a few weeks for the warranty company to get the funds. June 2016 ....... I know, I should have called the BBB, hired a lawyer but at the time I was retiring from the military, moving across the country and just did have the time or energy to fight this. It was an expensive lesson to learn, but I learned.

This dealer lied to me about the condition of the vehicle I purchased. I though I could trust a…read moreBENTLEY dealer to be transparent and honest, but they deliberately concealed body damage and now will not reply my emails, calls, or text messages. I purchased a 2023 Porsche Macan GTS from out-of-state -- it's not a Bentley, but I still spent $80k plus tax, fees, and transport cost, and I will need to spend another $17k+ to get the vehicle into the condition that they told me it was in. I asked the sales person, Odai Alzeer, and sales manager, Austin Campbell, multiple times for pictures of any damage prior to purchase. I was told that there wasn't even so much as a rock chip, and the vehicle was in perfect condition. It arrived with a large, irreparable dent on the hood, a scratch on the rear bumper that is all the way through the paint, and extremely poor quality paint and body work on the passenger door, which is bent and does not close properly. The door has a ton of body filler on it and it isn't even the same color as the rest of the car! This was all immediately identified the moment it came off the transport truck, so any one at this dealership with eyes would have been aware of the condition of the vehicle on the lot. When I brought this up with Austin Campbell, he blamed it all on the transporter (as if they could paint car while it was on the truck!) and said it was in perfect condition when it left. I went back to the listing photos as was able to identify the damage, which I previously assumed to be shadows or water spots because I trusted that the dealer would have photographed all of this when I had very explicitly asked for photos of any body damage. It also has quite a lot of scuffs, scratches, and rock chips that can be attributed to normal wear and tear for a 3 year old vehicle, but the damage on the door, bumper, and hood is far outside of that. I even contacted the previous owner and he confirmed that he was aware of the damage prior to trading it in to this dealership. Austin Campbell said that he would "further investigate" but won't even reply to me now. Other lies told to me by this dealer included maintenance history (the full 20k mile service wasn't done, only an oil change), the location of the vehicle during the purchase process (it wasn't being sent for a wash, the dealership owner's wife was driving it), and it having small accessories that never existed. The listing also claimed that the vehicle passed their 125 point inspection, which evidently excludes body damage and missed a mechanical issue (leaking engine mount). I (naively) believed that a dealership representing the Bentley brand would be honest enough to disclose the actual condition of the vehicle. Instead they took advantage of the fact that I was buying it sight unseen and essentially scammed me out of thousands of dollars. I am going to have to spend a small fortune just to get the passenger door to close properly so that I can have a passenger in my vehicle, and be without the car that I just purchased for weeks while it is the body shop. And then the car will have a body work documented on Carfax, which will hurt future resale value. My experience with Bentley of Indianapolis has been what you would expect from grimy, bottom-feeder used car dealer, not a luxury brand like Bentley. The car I received is not what I was promised, and this has been the worst customer service that I have ever experienced. I would not recommend buying a car from this dealer unless you like being lied to and throwing your money away!

The price was good. The mileage was good. There were 2 cars on our list. Was it worth driving 200…read moremiles? Well, the Yelp reviews were concerning even though I expect car dealerships to have an assortment of ratings. What finally made our decision was a simple streetview search of the address. Now if you live nearby, you can check it out. But streetview showed essentially a car lot like the many that are closer to us that we dismiss on sight. So many of us search online for the car we want and either drive a long distance to personally check it out or assume everything is accurate and have it shipped. Had the dealership been closer, I would have stopped by to get an in person vibe and have the car thoroughly checked out by a reputable mechanic. But a 400 mile round trip with a streetview of the place and some of the reviews made our decision easy. Buy closer to home, pay a little more from a real dealership that keeps the best trade ins on their new cars.

I will never recommend this place to no one ever!!!! They are selling fuck up cars and knowing…read moreabout them and trying make you pay more for a fuck up car they sold you and for the repairs that need be done!!! Paul Graydon!!!! Never buy a car from him!!!! He will use you like he used my girl first time car owner and used that to sell her a pos so he can get a quick check

Great owners…read more couldn't ask for a better experience on purchasing a car honest guy

I purchased a vehicle from this lot 30 days ago today in the midst of the 30 days I have had to…read morehave the EVP system replaced. My muffler was not mounted correctly now I have a broken motor mount. They want to tell me that they did a thorough inspection and they want me to keep being OK with this stuff being normal tear but didn't fix anything on and now trying to penalize me because I did come in there and show my behind, but I feel like y'all have been playing with me and my money for the last 30 days and nobody has been willing to help me this lemon that they know they have sold me

I had to spend two days here (the second day for over 5 hours with my 1 year old) the entire time…read morethe sales guy was working with at least three people, being spread thin. I told him i had a budget and what it was, around 300/ month. He said it'll be somewhere around there. He had no idea the price. He had me take pictures of 5 cars i wanted them put me in something totally different. At the time i was desperate and needed to stay in my budget so i settled with a 2009 Dodge Journey. I found out the price of the car when signing the contract at the end of two very long days, it's 380, way above what i told him. I purchased the car in April 2019, by June 2019 (outside of the 30 day trade window) my car started overheating. I took it to three mechanics and spent $400 but with no fix. I finally took it to Edwards Transmissions Engines. That cost me 1200 (had to take a loan) and they tried everything they could think of and couldn't fix it (timing belt, radiator cap, water pump, hoses, thermostat, etc) they finally called a dealership who told them i needed a new motor because journeys before 2011 have this issue with something in the motor cloggs up ‍. A new motor is 5800. I called the warranty at the dealership and there is nothing he can do... now I'm scattering for a new car all while still tryna get around the city to work while i still have my job. They knew they should not have sold me or anyone this shit car. I'm not paying another dime on it and i will take them to court if they don't take it back

Robert Brandt at Giant Auto Fischers Indianapolis was great. He even called his son to help me set…read moreup nav. I then traveled over 1600 miles without trouble. If you are buying a car Robert Brandt is your guy.

Family member bought a car from them that was in a wreck before she bought it. They of course did…read morenot disclose it had been in a wreck. the car has a laundry list of issues. Seeing this was their business model (buy wrecked cars, sell as clean) I'm hoping I can find information about a class action lawsuit or organize with others to do so.