My internet buying experience ended on a good note thanks to the team at Indianapolis Auto Credit…read moreFinance, and in particular Clarence Johnson. Thinking I had secured a deal online with a dealership near my home, I went down to sign and take possession of a new 2013 Silverado LT, but during my inspection, realized a key option was missing. It turns out the internet manager did not check to see if the truck he had matched the truck we agreed on, or that in order to make a sale, tried to pull a fast one by telling me had what I was looking for, all the while knowing he didn't. I suspect the latter. I also believe he was counting on me to be so tired of the car buying process that I would accept a similar match. After all, I had already gone through the trouble of negotiations and was now on his lot. He was almost right. Thankfully my senses returned and I ended up walking out. Indianapolis Auto Credit Finance and Clarence were the opposite. Clarence was super responsive during the negotiation process, both through emails and phone calls. The time from first contact until offer acceptance took just three hours, and that included time spent price shopping with other dealerships. At the dealership, Clarence was professional and always maintained a calm demeanor despite facing a cautious client. And even when the signing was over and done with, He took the time to explain the different car features, set up On Star, and pair my cell phone to Bluetooth. Clarence Johnson and Indianapolis Auto Credit Finance deserve a 5 start rating for their great service and I recommend them to anyone considering buying a car over the internet.

We were looking into buying a new vehicle and dealing with 3 dealerships for the best deal. A…read morefriend recommended Clarence Johnson but we were hesitant in calling him since it was a distance away but decided to call. Clarence politely requested we submit our credit app on line. Clarence called us back and told us exactly what we qualified for and that he had the type of vehicle we needed. We told him we were on our way and when we got there he was waiting on us. Clarence had the vehicle detailed and had filled the gas tank! It was love at first sight! We absolutely love our traverse and have already planned our first family trip! Thank you Thank you Clarence AWESOME job!

I hate car buying, but it was time. My normal dealer had nothing in stock and the wait was…read moreunpredictable. Subarus have been in my radar for a while so I checked out Falcone, which had great ratings. Mitchel, our salesperson, was friendly, professional and knowledgable. He spent the morning with us showing us options, test driving and training us on all the new fangled safety gadgets. I settled in on a Forester, but they didn't have my color so Mitchell encouraged me to order one with the bells and whistles that I wanted. He promised the car by September, and true to his word, the Forester arrived. The car was beautiful. The final sales details were easy. Jennifer handled the paper work. She was organized and knowledgable. We did purchase additional service. I love the car. It is exactly what I wanted and rides like a dream. I'll let you know later how the service department is. It does look like they have a nice customer lounge, work area and play room. There is even a water bowl for Fido. I have a great experience and am glad I chose Falcone.

This is absolutely the best Subaru dealership I've ever been to!! Where to start? The staff from…read moretop to bottom are such excellent people to deal with. Sales, service, finance it doesn't matter, they're fantastic! I won't name names of other Subi dealerships but please believe that Falcone has your back. My salesman if he's still there is Alex Moffat, he's been my guy for years now. Now back to that other dealership, albeit anecdotal, had me waiting for a routine oil change for 3 hours!!! And they spilled oil all over the engine bay!! How incompetent for such a "regal" location, what a joke. I will never make that mistake again and drive the extra few minutes to Falcone where I get treated like family. No dealership fees, no documentation fees and a no rush sales experience. If you're in the market for a Subaru, please please please go to Falcone!! Drive safe!!

Do NOT trust these people. Period. DO NOT allow them to talk you into coming in and wasting your…read moretime with rude and horrible customer service (Mr. Clapesa ;) I promise there are several local lots that will sale you a high mileage vehicle with a high interest rate that will not only respect YOU, but also your time. I am sorry, they say. Believe it, they are in fact, real sorry! PS. Dear "Owner" save your typical apology response for the next review.

Rod Goodwine is an Exemplary Salesmen here. Smooth…read moretransaction,anticipated a different process Thankfully I was WRONG! Thanks Again Mr.Goodwine! Thanks Also to Joe Gutierrez he was helpful.

By now, it's no secret that I've been on a journey of dealing with my father's estate that has…read moreincluded multiple trips to various public utilities, banks, and other professional settings to resolve his business. I've visited this branch of Everwise, formerly known as Teachers Credit Union, on a couple of occasions including just yesterday as I sought to obtain some documents to assist in year-end matters. This branch is located directly on Shadeland Avenue on Indy's north east side of town. I think it's an older branch (I'm surprised it doesn't have a review) situated amidst a row of office buildings, though it's a free-standing building. There are a couple accessible parking spots toward the front. They have automated doors, though the usual security mechanisms are in place. Of the three branches I've dealt with, this branch was ever so slightly the weaker link having made an error early on that had to be corrected. It was my lawyer who pointed out their error, though she also pointed out how to address it and that method, when I returned to the bank at another branch, worked perfectly. On the flip side, the employees here are friendly and helpful. They've been so upon my subsequent returns including yesterday. While it was a little weird having to return to resolve my concerns, they did so quite easily as I had all my necessary documents in order. This branch offers ATM/ITM, drive-up, night deposit, an in-branch coin counter, mortgage services, debit cards, and virtual appointments. It's a little tricky since Shadeland can get busy. Driving south, it's an easy turn-in, however, you'll have to cross lanes if you're driving north. Overall, I've been impressed with Everwise along this journey. Across three different branches, I've had good to great experiences by employees who protected my father's assets while also working with me well to resolve them.

Long waits, often only 1 teller working. Chronically understaffed locations. Advised me that…read moreappointment was needed to purchase a certificate. Many of the people that work there do not seem professional. They seem to have problems with there Internet working properly. At Avon location large amounts of glass look like they have not been cleaned in forever. Worst credit union in the area.

Can you pay my biilllls, can ya pay my telephone billll, pay my automobilll!!! - great place to…read morebank, however I may get reopen at MNI? Idk the name of it now. Teachers is quiet/caring/provide fast service! I have been with other banks in the past, and probably should considering using more of TCU resources to expand my money. However, its great for a credit union. Friendly associates and usually not so much waiting unless you go on a friday at 5pm. The downtown location is nice, however I wish there were more/atm's. Easy-affordable-family oriented banking!

Have been a customer about 25 years but in the last 5 years every time I do business there it just…read moreseems like employees don't know what they are doing from the tellers to even the loan personal but I'm getting old so it just maybe me.

They are not convenient, and they charge fees for everything if you use an ATM. I was told MY…read moresavings account would be online, and the primary person's account that I am on would be mailed. That was NOT true. They send out letters about insurance coverage not being covered even though they are receiving it. We have been with this company since the 80's, and it was good when it was Drover Street but NOT NOW. I am slowly trying to get away from them!

I've banked with FCFCU for nearly 10 years. I gave them $1000s during the life of my mortgage…read more Always found staff to be friendly, even when they dropped a bomb on me today. Since I only have a savings account with them, I was told I'm being charged a monthly $2 inactive account charge and a $3 relationship charge, because my savings was too low. The manager said if I open a free checking account I will no longer be fined?! I asked what happens when the clean my savings account out. She said I will owe them $5 each month!!! I said, let me get this straight, if my balance hits zero, I will start owing you money?" She said, yes. With this attitude towards customers, I think this credit union will collapse. Good bye FCFCU!