1 Star -- Do NOT trust this U-Haul with your belongings…read more U-Haul in Swannanoa (Asheville area) threw away everything we owned after Hurricane Helene. Without proper notice or legal authorization, this location discarded the entire contents of our storage unit. We lost valuable and irreplaceable personal property. This happened after a major storm, when customers should be protected -- not taken advantage of. When we contacted them, we were met with dismissive responses and zero accountability. No explanation. No resolution. No effort to fix what they did. This wasn't a simple mistake -- it was a serious failure to follow the law, and we are now pursuing legal action as a result. If you're considering storing your belongings here, especially during an emergency or disaster, think twice. This location does not protect customers or their property.

UHaul should be ashamed to have their name associated with this facility. I have never dealt with…read morewith such incompetence, laziness, and rudeness in a collective group of people who are supposed to work in customer service. I used a Penske truck to move out of the unit, which is the first time in my life not using a UHaul. Shout out to Ashley Skinner who was the only helpful person who showed understanding and followed through on what she said she would do during this whole saga. First before choosing U-Boxes to move my stuff I specifically asked on call if they would be able to get them moved to Storage Unit area so I could unpack into a storage unit. They said it would be no issues. Turns out that wasn't the case and I was forced to rent a truck, unpack from the U-Box, drive 500ft to the next driveway, and then unload again. I would have really appreciated being told about the trailers they have to tow the U-Boxes during our discussion around this. My U-Boxes were closed to 2 weeks late and this was going to put me a day past having to pay another month.I called to discuss this getting a few days grace period. I couldn't remember what they where called so I said UHaul's version of PODS. This led to a 10 minute belligerent conversation with a woman who couldn't make the connection and just kept telling me UHaul doesn't have PODS. I had to pull into a parking lot and look up the U-Box name until she would "help" me. I was told that was a corporate thing and needed to call them. Called the number and they said it would have to be handled by the local store. Call back local store and this time I'm told it's not their issue and that I need to contact the 3rd party shipping company who I don't know and don't have a contract with. Call corporate number again and plead with person for help. They said they would make a note and if I did get charged to call the number and they would get it refunded. Then came move day. I showed up to check into the 10x10 storage you unit that I paid for. I was told they didn't have any of those and I'd have to pick something else. After some back and forth and finding a manager it took about 30-40m they gave me 5x10 and 10x5 at the 10x10 price. During that time I watch belligerent conversation with another customer who they couldn't help the day before because they system was down. A few months later I receive a message asking me to leave a review as I had check out. That was news to me as my stuff was very much there. I called local store nobody answered so it transferred me to call center. They instructed me that it needed to be handled locally but they had a messaging system. They said they would leave them a message letting them know it was urgent and they would call be back in a little bit. Nobody called, which is standard operating procedure, as for the 8-10 times I went through this process or was told someone would call be back it NEVER happened. Not a single time. After 3-4 hrs I called back and got gentleman who couldn't find me and said I would need to call back at 7:30 in the morning to try and get a manager. I was worried about my things so I had to make a 25m drive make sure my things were alright. I called back 7:30 same process of no answer, call center leaving message no callback.Called back in a 2-3 hours was told they reached out to the "Storage Unit Specialist" and she was going to call me in a few minutes. Waited 1-2 hours and called back. This time I did let it be known at this point it was getting ridiculous she was very short and borderline rude. After 15m she came back and told me Manager said there was a "glitch" and they were putting me back into the system with a month free rent. A month later they put me in system for 2 storage units for $70/month more. 2 more rounds of call loops and I was able to get Ashley who emailed me in 20m saying the issue was fixed. I moved last Friday and Saturday and there was feces all over the bathroom. Another customer said it was that way on Thursday as well.

I've used uhaul well over 20 times for motorcycles and scooters and what have you and these guys…read morewere THEE WORST. Latisha Washington literally cursed at me and threatened to call the police on me and I was charged $150 more than was quoted. Find another uhaul location. These ppl are absolutely horrific. As unprofessional as can be!!

I WANT THIS TO REACH EVERYONE…read more We reserved a trailer in advance last evening at 6:54pm before this location closed. We called, and the employee confirmed that they have vehicle transport available and he said yes and asked when we wanna pick up. I ended up booking for the earliest of next morning(7am) because we had a 2 and half hour drive meeting at 10am. All the needed information was takes from me and we booked, "you're all set! Is there anything else you needed help with?" We also received an official confirmation email from U-Haul so I was assured that the reservation is confirmed. When we arrived to pick it up, we were simply refused. They started making excuses like "you called outside business hours" and "the reservation didn't go through, it was reserved in different location etc"even though we had both verbal confirmation and an email confirmation. At this point they were making a fool out of me. This is not my first time booking. I book pretty often and always prefer this location because is very close to me. I know how U-Haul works. We've tried explaining that we're in a rush and that we're just trying to get something we already booked. Instead of trying to figure it out or offer any kind of solution, the staff were rude, spoke in raised voices, kept interrupting us, and openly showed they had no interest in helping. "This is not our job" - what do you mean this is not your job?! Yes it is! Ended up sending us to other locations 13miles away! The opposite way from our route!!! Mind you, they had two trailers on site. Idc if they were reserved or not. Wasted time, ruined plans, and zero accountability from this location. If a confirmed reservation means nothing here, what can customers rely on?

WOW! I can't say enough amazing things about this incredible company! Bruce is absolutely wonderful…read moreto work with, and every single mover that we had help us with our extremely LARGE commercial move over 2 days was extremely professional, courteous, efficient, and highly skilled. I had to pack up and move my 1,500 sq. ft. warehouse into storage while my new commercial warehouse is under construction, so it was a very large endeavor. Many large and odd-sized objects, equipment, inventory, and furniture had to be carefully packed and moved over multiple truck loads, and this team REALLY came through for me in a huge way! I will definitely be using them every single time I need anything moved! Even more impressive was the short notice of time that they were able to mobilize and assist. I was trying to find movers locally and every other company was booked out for more than a month in advance, and Bruce was so amazing in working with my tight schedule and hard deadlines with my commercial lease date expiring to make sure we got this massive endeavor completed in time! Bruce was incredibly in communication and letting me know what was going to happen every step of the way. The rates were the best in town, and everyone on the entire team went the extra mile! I am just blown away by how wonderful the service was across the board. Moving is something that EVERYONE dreads and hates, but with Asheville Moving Company completely removes the stress out of process. Thank you SO much to Bruce and the entire team! You truly can't go wrong hiring Asheville Moving Company for your move! I have a bit of experience with moving. I know this sounds insane, but I have actually moved 25 times in the past 21 years (both commercial and residential...3 of which were cross country), so know that I truly mean it when I say that Asheville Moving Company is really the BEST there is!

If you care about your furniture and want the best movers, then you are reading a review that will…read moreconfirm this. Asheville Moving Company (AMC)is the best. They are professional, helpful, and do an outstanding job. We moved all of our house to a storage facility. AMC had to walk our entire house full of furniture down a steep driveway. They wrapped every piece of furniture with blankets, plastic wrapped the blankets in place, and not a scratch or dent was to be found. One year later, they moved our furniture into our newly built home. It was a repeat performance. These guys are amazing and care about your belongings and your home. Not a bump on the wall or a dent of anything.

Movers Near Me were quick to respond to my request for a quote and scheduling. they are easy to…read morework with in coordinating a move. they provided packing, disassembling furniture, packing securely and unloading. I was very satisfied with their services.

Movers Near Me Is Definitely A Five Star Company! They…read morehelped me move on April 1st, 2024 & did a superb job! I hired a 3 man team, & they were all top-notch & excellent in every way! Very friendly, polite, knowledgeable & patient as I was still packing boxes as they were moving me out! Everything survived the trip intact. They finished the job faster than I thought they would, & once the bill was paid, saved me money in the end. If you're looking for a full-service moving company that is well equipped, professional & courteous, then look no further than Movers Near Me! They took what was usually a miserable experience, (Moving,) & made it a painless & care free experience from A ‐ Z! I'd Highly Recommend Them To Absolutely Everyone! Thanks Again, Dave.

Fast and efficient service, friendly, reliable and easy to approach with feedback and suggestions.read more

Performed a detailed packing plan with their representative because of my inability to be present…read moreat loading. All boxes to be moved clearly marked and cordoned off with tape. Closets with signs on doors to pack all contents. They failed to load 25% of boxes and totally ignored closets. Used truck driver as scapegoat to sign off on loading so they can escape their contractual commitments. They had no interest in trying to resolve any of the issues so customer satisfaction and quality of job actually mean nothing.

Good work, poor quote…read more I had a shed and platform that needed removing on the morning that a new shed was to arrive. They made a bid based not only on that specification, but also photos I sent showing both the shed and the platform. When the crew arrived, they said (a) they did not know the platform was part of the project and (b) it would cost more to do the job. Since I was stuck, needing to have the old shed gone so the new shed could go in its place, I had no options but to pay more than the bid. The shed and platform were removed, no complaints about the actual work. But had the office manager, Philip, done his job properly, I could have saved a couple of hundred bucks by keeping the platform and staging the new shed atop it. I worry. In the moving business, some local/regional movers play a game where they bid low, then on moving day demand more money saying the job was bigger than expected. This is a well known scam since the person moving cannot stay in their old rental. I hope this is not what Junk Recyclers is doing. So, if you have a small junk hauling gig, they are probably fine. Anything bigger, you might insist on a site visit and firm quote.

Everything from start to finish was 5 star with Junk Recyclers. I emailed to determine if they…read morewould take the items I had (mattresses and box springs) and they responded quickly, immediately set an appointment that was convenient for me. They showed up not only on time but a few minutes early and quickly loaded the items into the truck. I had on a mask so they both put their masks on which I really appreciated. Quick, easy and great value for the money. Thank you Junk Recyclers. Love that you are keeping things out of the landfill!

Updating my last review. I never heard from the company even though the owner stated here that they…read morewould look into it. Since then I discovered my expensive office chair had a wheel completely broken off of it. It's irreparable. I have no idea how this company touts solid 5 star reviews on their website. My partner mentioned his last roommate, two years ago, used this company, and was equally unimpressed. I understand now why he was resistant to hiring them. I have moved myself with friends about 12 times and thought for sure hiring "professionals" would be the way to go, to ease some stress, but I have done a much better job myself, and have gotten into many new homes without broken furniture and muddy mattresses, and without spending a fortune.

David and Kenzie were terrific! On time. Kind. Pleasant. Very careful and very professional…read more They are A++! Very pleased and more than satisfied.

I have a marble dinning table that I needed help to unload at my cabin in Wolf Laurel. It took 5…read morepeople to move it into my suv in Charlotte. I called a few moving company's on a Sunday in the Ashville area. No answers or not available. I new it would be difficult to get a hold of most moving companies. I noticed this Ashville Moving company advertised they can move pianos. So I figured if they can move a heavy piano then they should be able to move a 350lbs marble table. I called and spoke to Bruce on Sunday. I shared I need to unload the table Monday the next day. Bruce advided he was already booked, but he shared tha he could unload it early the next day before his schedule appointment. I said heck yeah. So I met Bruce and his team 8:00am the next day. They were right on time and unloaded this heavy Ass marble table like they done it a 100 times before. 10min done. Great team to work with and on a almost a impossible last minute request. Great jobalso the price was very fair.

From the owner: Sober Non-Smokers we are available near Brevard North Carolina Asheville Hendersonville and…read moresurrounding Western North Carolina with over 22 years experience we are grateful for any work Cities in North Carolina Franklin sylva cullowhee waynesville hayesville murphy robbinsville andrews highlands pcashiers otto bryson city cherokee canton brevard county clems hendersonville leicester enka candler black mountain asheville weaverville bostic rutherfordton Boone Hickory Leicester Asheville Clyde Mars Hill Marshall Hendersonville Marion Shelby Dillsboro Burnsville Spruce Pine Bakersville Newland Deer Park Green Mountain Brevard Waynesville Black

Recently we moved from Asheville NC to Miami FL. I had many concerns about this move. My wife is…read moreseverely disabled and requires around the clock care. The house that we moved from needed to be staged and attractive to potential buyers. The apartment we were moving into was only one third the size of the house. We needed to sort through all our belongings to see what items should come with us to Miami and what items needed to be thrown out or taken to Goodwill. On top of everything else, I am a painter who owes 62 painted canvases that would have to be moved. Many of which were 4' by 6' in size and like most artist, my work is precious to me. Fortunately my wife and I knew Felicia. We knew she had many years of moving experience and we knew that she prides herself on helping people make a smooth and easy transition from one living situation to another. Additionally, Felicia has much experience setting up homes and a wonderful eye for color and laying out interior spaces. As we hoped, Felicia did a lovely job staging our Asheville home. On her recommendation, we painted the interior, bought new lampshades and some inexpensive accessories. We were thrilled with how the house looked and quite sad that we were going to have to move. Felicia boxed all our belongings and was very attentive to packing the truck to best facilitate an organized and quick unpacking in Miami. I could not have found anyone else who would have so lovingly packed my artwork. All 62 pieces were wrapped in thick moving paper and placed in a hand cut box precisely fitting the canvas. In addition to all of this, Felicia worked diligently at our Miami apartment to make sure that my disabled wife had all her needs addressed from day 1. I have no question that we could not have found anyone who would put so much effort and care in helping us to successfully make what was a very difficult transition. I can recommend Felicia without reservation. I believe her to be a genuinely caring person that will do everything possible to make your move simple and carefree. We're living in a new world where it's wonderful to see women starting and running their own businesses and we feel it is important to support these businesses. Felicia is a strong and determined woman, exactly the type of woman who can create and succeed in building a business in this totally male dominated moving industry. Spend five minutes talking with her and you'll find yourself rooting for her success. I know we are.

From the owner: Downsizing and Relocation Management, Providing Worry-Free Solutions Throughout One of Life's…read moreBiggest Changes

First class operation. I called them because I found some furniture just outside Asheville that I…read morewanted and I live In Johnson City Tn about an hour and a half away. These folks went over and above anything I could have expected by going to pick up my furniture, wrapped it up, loaded it and brought straight to my house all at a great price. Very professional, friendly, and detailed in their work from start to finish. There's no doubt who I'll call for any type of moving in the future. Give them a call, you'll be glad you did.

Bobby the owner was fast with his response and estimate. They were on time, fast, friendly, kind,…read moreand did a great job. Highly recommend. This was a small move and small jobs are difficult to get done. Definitely would use again!