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    SmartStop Self Storage

    3.0 (2 reviews)
    Closed • 9:30 am - 6:00 pm

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    Response time

    1 day

    Response rate

    100%

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    Recommended Reviews - SmartStop Self Storage

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    2 years ago

    Nice facility, the manager does a wonderful job taking care of the property! I got a good deal on my unit and happy with it!

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    7 years ago

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    U-Haul Moving & Storage of E Asheville

    U-Haul Moving & Storage of E Asheville

    (34 reviews)

    Some good news- this place was way more professional this go round. I was going to use another…read moreuhaul closer to me but they didn't have vans. So my reservation was switched- Luckily I noticed as it's a bit confusing on the site. It was easy to change the reservation time though. That was great. Upon arrival they were friendly and helpful. Fast and easy process and explained well. They have me the keys to a van and I went searching. I could not find it anywhere. I went to tell them and they told me to look again. Then I came back and they were like oh it must not be there. Let's get you another key. Which meant another contract. I felt a little frustrated this was not more organized. The van was great- good space for a simple studio. I love that this close to lots of places. I multitasked and got a couch before my move! The return process was via phone and very simple and straightforward. After some documentation and photos I was charged the right amount and out in 10 minutes. Don't love that you have to leave your car across the street in the grass. Thankful for the better process this time.

    Least helpful u-haul I've ever been to, the guy who was "helping us" called us sketchy and then…read morerefused to give us a U-Haul just because mine and my friends numbers were mixed up on our accounts. I have never had such a bad experience trying to rent a U-Haul before, I wish I would have looked at the reviews for this place

    SmartStop Self Storage - selfstorage - Updated October 2026

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