Rented Unit D16 for six months and the whole process couldn't be easier. Everything done online!…read more Access to my unit 24/7 using easy-to-remember codes. When I first opened the door the unit was "squeaky-clean" and all I had to do was start unloading my truck. A good value for the $$. Jim H.

After checking out storage facilities in the area I found Maggie Valley Storage Solutions. The…read moreowner, Travis, quickly responded to my request for a unit and has been great to work with. Prior to this experience I could only find available units that did not give me a warm and fuzzy feeling. One was in an area with no lights or cameras and seemed run down. The other seems fine until it rained and I checked the unit the day after. It was soaked. Maggie Valley Storage Solutions is fenced in and has cameras. Never had an issue. I would highly recommend them if you are in need of a place for storage.

nice new units, online billing, good value, great location right off the Highway,, nice folks!read more

From the owner: All units 15% off until June 2024! 24-hour access, online bill pay, rent or reserve online or give…read moreus a call with any questions.

This place is incredibly frustrating to deal with. In less than a year, my rates have increased…read moretwice, totaling about $39 more per month with little to no explanation. I have maintained renters insurance since day one, yet they repeatedly charged me for insurance anyway. When I questioned the charges, staff initially claimed I didn't have coverage, then later admitted they found it. Despite promises of credits, I was still billed incorrectly. Communication is terrible. I emailed the property manager multiple times about rate increases and billing issues, but my questions were ignored. I was repeatedly told someone would call me back, but no one ever did. When I requested contact information for the owner, I was again promised a response that never came. To make matters worse, the unit sizes don't seem to match what is advertised. My "10x20" unit measures significantly smaller than advertised, yet I paid rates comparable to larger units. The constant price increases feel unjustified, especially since there have been no noticeable improvements to the property. The facility advertises itself as secure, but that has not been my experience. There is no complete perimeter fencing, gates have malfunctioned multiple times, and building doors are frequently left open or fail to close properly. I've personally been trapped inside the property due to gate malfunctions and had to rely on strangers to let me out. Security is another major concern. Despite claims of surveillance, there are very few cameras, and thefts have reportedly occurred with little accountability. Several renters have reported break-ins, and I've heard multiple stories of homeless individuals living in storage units on the property. The final straw came when someone stole the gate keypad and access pole before a scheduled move. Neither I nor my movers could access the facility. I called the supposedly 24/7 support number and waited over 90 minutes with no answer. As a result, I had to cancel movers, pay for wasted travel time, rent a U-Haul, and hire replacement help. I emailed management about the situation and never received a response. Between the unexplained rate hikes, billing issues, poor communication, questionable security, and lack of customer service, I cannot recommend this facility.

This storage facility includes both outdoor, non atmospheric controlled, and indoor, atmospheric…read morecontrolled storage units. The indoor units are on either of two floors. Both are accessible for ingress and egress through their own doors. The security is excellent and the units are modern. To find your unit however can be difficult. The hallways are a labyrinth accessed through a myriad of blue doors. I, myself, don't understand the "why" of this design but there must be a reason. For loading and unloading just bring an number of door chocks. I found this facility to be the most reasonably priced and being in downtown Morristown, very convenient.

Walter has been an absolute pleasure to work with. My wife and I have been renting a storage unit…read morehere for several years, and every interaction--whether by phone or message--has been consistently positive. He is always kind, polite, and incredibly understanding, which makes a big difference when choosing a place to do business. It's rare to find this level of customer care, and it's the reason we plan to remain loyal customers for as long as we need storage.

Amazing staff. So friendly and helpful. Storage units aren't fancy but they do the job. Very simple…read moreand safe. Would keep my stuff here again for sure.

We rented a small storage unit from Arden Asheville Area Mini Storage. There was a discount on the…read morefirst month (half off). We rented for two months until a storage unit in our complex came available. The unit was clean, easy to access and convenient to our tiny apartment. The management are very nice and professional, its a family run business, no frills nothing fancy very reliable. I would recommend this unit and this business.

Just good people. I've used Decola's several times and have recommended them to many. They are…read moresmart very easy to work with. Simply put, they have their shit together. If you need towing services in the area, they should be at the top of your list.

We were broke down in the absolute middle of nowhere in a place that barely had a cell signal, and…read moreMr. Kirk from Decolas towing came to our rescue instantly. Our battery was dead, our alternator was shot, our window was stuck open, and it was just starting to rain. He popped the hood, gave it a jump, rolled up the window, loaded our rig onto the truck and was off to our service shop in a matter of minutes. Mr. Kirk was kind, professional, totally willing to help us, and cleary knew exactly what he was doing. We will always call them if we ever need help again.