Super fast service to my home, even though it was later at night! We only had one keyfob, and it was in such bad shape that it had fallen off my key ring at work a couple of days before, and someone turned it in at the receptionist. I didn't discover it until I was ready to go home -- and the receptionist was gone. Turned out, someone had turned it in, and she sent out an email alerting people about it that day-- but I wasn't on the email, so I spent 2 hours after work looking for my key, knowing it had to be in or around the building somewhere. Long story short: I knew it was PAST time to get a new one! He was in and out within 30 minutes, and I now have a keyfob I love! We just had a small issue with the payment, which was no one's fault. We paid via the link they sent us, and the money was deducted from our account, but somehow Bee didn't get the payment from their payment vendor. All I had to do was provide proof of the payment from our checking account, and they were good to go! They simply took up the issue with the vendor. There was no pestering or claims that we didn't pay. I plan to get a second one eventually, and Bee will be my go-to!!! read more