AC went out, called on Monday at 11 and Sam had us up and running before we went to bed!! Very…read moresweet and professional. Really great quality of work, and he didn't over work the price for coming out same day!!! SGR will be my new go to place!

I contacted SGR Air Conditioning and Heating and it was the best decision i could i made…read more They arrived that same night and fixed our AC. We are very happy and from now on they will be the only ones we will be contacting for our AC/Heating problems.

Richard was great! I saw a leak on the outside of my ac unit. Richard and his team took a look and…read moreverified that my unit was running properly and the water leak was normal. He educated me about my problem and did not charge me anything. I was very thankful for his expertise and time. Hard to find good honest people. I will use in the future.

Between my husband and me they have probably done eight different AC units installed in various…read morehouses around Austin or in Austin. They've done my 2 neighbors next-door also. Richard, the owner, is honest and they've always have great prices and done real good work.

Call them with a busted AC on a Friday evening and they were able to get somebody out the next day…read moreon a Saturday who called me to give me a heads up on their arrival. Luckily ended up being a minor issue which they diagnosed were able to repair fix and check out the rest of my system would highly recommend.

It took 3 days, in August TX heat, to get a return call from you guys after we contacted our home…read morewarranty One Guard. Alex Martinez came out and spent 45min up in my attic just to tell me when he came down- "Oh ya you need a whole new system, you don't have the correct system for your home you need a 5 ton unit for $9,000"......We have a 5 ton unit interior and exterior.....apparently nothing could be done BUT he requested a Zelle payment $225.00 with no estimate or invoice for what was done. A/C was not fixed, still had the same problem.... So we decided to close out our claim and go with people we know and trust....COLD ON THE RIGHT was in my attic for 10min to identify our problem. They flushed the clogged p-trap, found the leak, fixed a loose PVC even though it required a deck saw to get to it, and identified that our upstairs bathroom wasn't draining properly which WAS the cause of our issue...for $391.00. They also installed a Jones Valve, showed how to use it AND cleaned our outside unit for us... our unit wasn't shot, it just took EFFORT to fix it. This is the 4th vendor sent out to us by One Guard who has lied to us...given us false information and insisted on some huge repair or replacement we didn't need. Needless we will not be calling you back again.

Have you heard your current AC make a small boom? We have…read more I'm grateful we called the right company to help because high temps and high humidity in a two story house is unpleasant to say the least Strategic Air was prompt in answering our call, had friendly service, and expedient in sending someone out. Our unit was 13 years old so her time was done, and now we have a new one that's heavenly. My biggest concern was getting it replaced quickly as we didn't know what to expect (delays due to delivery or too much demand). We had a new one the next day after diagnosis and I'm incredibly impressed at how seamless the whole process was. Highly recommend

If it could go wrong, it did - and Strategic Air Services still gets a 5-star rating…read more A simple mini-split cleaning on my (old) Mitsubishi mini-split unit morphed into a week of no AC and a series of trials and tribulations. Throughout the process Strategic Air Services bent over backwards to make it right and that dear reader, is who you want servicing your HVAC. Chad and his supervisor came out multiple times, including after hours, to keep me comfortable and get to the bottom of the problem. They brought a floor AC unit, ran diagnostics on the outdoor board, corrected previously installed improper wiring, and ultimately replaced the first outdoor Daikin unit late on a Friday night. They rep Daikin because the company is Houston‑based and parts are readily available -- and thank goodness, because otherwise I might still be without AC. Yes, the first Daikin unit had a bad board, that happens in the world of manufacturing. What counts is how a company handles such situations. I was given every consideration, and their attitude, Professionalism, and commitment to making it right was impeccable. I'll continue relying on them for all my HVAC needs.

Ryan H showed up after calling their office to have someone come out to check out our hvac that was…read moreacting strange. Going on then off. We have 2 units in a newer build home (going on 2yrs). A live voice answered the phone, got us someone to come out during the week within 1hr. We live about 35min west of Austin in the hill country. Its mid June so we all know how hot central TX gets and how much we rely on ac to keep us safe during the summers. Ryan H was very professional, friendly, trustworthy and found the issue within the first 10min. Clogging hvac drain. He went into our attic, did his hvac magic.. got the system working again, told us how to maintain it and cleaned up as we worked. He was very respectful of our home. They have now been added to our must call group of house support in my cell phone. We are also happy to suggest them to any of our neighbors who need hvac services. Super fair prices, honest work, professional and just did an overall outstanding job.

Everyone I have worked with at this company is great!! They are ethical, honest and professional…read more They helped me out of a situation where another company was the exact opposite and took advantage of my business. Bridgette, Heidi, Paul, and David, all great at their jobs!! I am so happy I found them through Carrier! They have given me great service (and Paul above & beyond)! I will keep using them and any new purchases going forward will be through Temperaturepro Austin!

We use their services twice a year for 5 years now for preventative maintenance. Seth is always…read morefriendly, courteous knowledgeable. On time, never a mess. It's a pleasure doing business with them.

Seth is awesome. He installed a mini-split AC unit for us that we bought online. When it came he…read morefound that there were parts missing and he went out and bought them and didn't even change what he was charging. When I found this out, I made sure that I added this to my payment to him. He's such an honest person even to offer to do this. HIRE THIS GUY!!!!!!!

I don't think I've ever had that much fun on a service call, ESPECIALLY an HVAC service call! Aaron…read moreexplained everything to me & even offered to show me what needed to be done if I was DIY & wanted to save some money, but I felt safer with him doing it & making sure it worked! But I really had fun with all the techno talk & he understood all of the stories & connections & even guessed the electrical problems we'd had! This guy knows it all, from a birds-eye view! oh, Luckily and honestly after touching some wires together and listening, he said, "It's your thermostat. You need a new thermostat." Boom! Major relief. I had been afraid of a nightmare! oh, he came out the day after I called him, in the cold ice-storm of Jan2026, recommended an ecobee thermostat, drove & got it & installed it, and Ah Heat at last! Done within 3 hours, ready for a warm weekend! Thank you Aaron! Can't wait until we try to tackle the AC problems we've been having this April2026! It'll be fun & educational! LOVE IT! I don't call them repair costs, I call them tuition! :)!

Long overdue review! We had Aaron install a new AC unit at our rental property a couple of years…read moreago. We didn't have any problem with the system but needed some help a few times dealing with issues caused by the tenant. Aaron always responded very quickly and was very helpful. I would definitely choose his service again and would recommend him!

We had a fantastic experience with The Coolest . From start to finish, their team was professional,…read moreknowledgeable, and extremely responsive. They clearly explained our options, helped us choose the right system, and never pressured us into unnecessary upgrades. The installation was smooth and efficient. The crew arrived on time, worked neatly, and left everything clean once the job was completed. You can tell they take pride in their workmanship. What really stood out was their pricing. It was fair, transparent, and competitive compared to other quotes we received, with no hidden surprises. If you're looking for reliable service, quality installation, and honest pricing, I highly recommend The Coolest. We're very happy with the results.

Dishonest, promised to help my grandmother with a homeowners insurance claim, but cancelled a…read morereinspection appointment of her old unit with insurance, and did not notify our family prior to doing so. Threw away her old unit without notifying our family, after trying to schedule reinspection a second time. Deceptive business practice and false promises. Would have recommended them to anyone prior, very disappointing experience.