Tried to go there midday on a recent Saturday, August 5. (Around 1:00 pm). Hours Open sign on door…read moresaid it should have been open. Door was locked. Tried it twice. Cars in parking lot. Could not find a phone number anywhere to call. Strange.

I had just moved to the area and needed a sectional. I had a bunch of furniture outlets on my list…read moreto visit, and Bob's was the first. As soon as we walked in, we were immediately greeted by a friendly associate who said she would have someone with us shortly. In the meantime we could go to their free cafe in the back and grab a snack and coffee. I was also very impressed with their interior - they had a calming koi pond and pretty stairs. The layout was also not as overwhelming as other furniture stores and was easy to navigate. Our sales associate was Jackie and she was wonderful. She answered our questions and offered recommendations without being too pushy. She was also very kind and easy to talk to. We ended up leaving for a bit to take more measurements of the room and to scope out other furniture outlets. We only needed to see Raymour and Flanagan's overpriced stock and rude employees before we immediately went back to Bob's. We ended up buying a bigger sectional than we had originally planned and I couldn't be happier. I am looking forward to delivery day and will update this review once my couch arrives. Thank you Jackie and the rest of the Bob's team!

I lithe store but some of the furniture that has padding like the couch sofas the padding doesn't…read morelast a year they just replace my sofa with a new one 3 weeks ago and it's already feel like crap they send people out but it's worse after they leave I will sell it for $1500. The salesman are great. The product is not worth it

My Daughter Raychelle and I walked in this Ashley furniture [506 Boston Post Road, Orange, CT] on…read more9/8/21 after 5 pm looking for an adjustable bed and the service we received WAS OVER AND BEYOND Our Expectations. Ms. J. [Rizzo] was more than professional, she was honest and real, personable and a pleasure to have met her. Qualities I look for in EVERYONE. Within minutes of walking into the store, we were so glad and thankful that we walked in when we did. She educated us in the pieces we were interested in, she looked for the best price and made sure I was able to get the financing I needed. Her Positive Joyous Spirit brightened My Spirit 1000000% she was actually the best sales person I have ever met! Not only was Ms. J great but the staff there was also AMAZING! Nuha - did my final paperwork and Stan greeted us at the front door and was the one who introduced us to Ms. J. I watched Ms. J and interact with other customers and she gave them the same over the top customer service she gave us. I will recommend everyone I know that is furniture shopping to this store and to ask for Ms. J. EXCEPTIONAL EXPERIENCE - I NEEDED TO SHARE! THANK YOU ASHLEY Homestore - Orange, CT I will be waiting for my delivery on the 9/29/21 to go as smooth as the day of purchase! Mamie M. Mayes

New Braunfels warehouse. I have been in line to pick up for over 1.5 HOURS…read more There was no one directing traffic, so we are piled up hoping to get our turn. This is such bad customer service.

Basset furniture in Orange has an eclectic selection of home accessories and stylish furniture…read more Most of the items were very similar to other furniture chain stores in the area. The store was clean and the staff was eager to show you the selection they currently have in stock. The prices seemed moderately high and not matched to the quality being provided. With all the available technology, you would think one of these furniture stores would think about providing a shopping experience where you could design exactly what you are looking for in the exact size and color needed. I will continue to persevere in finding the just right end tables.

Maureen is a great designer with a great eye…read more We went with a custom designed sofa and loveseat. Looks great With COVID had to wait a few months for delivery Only bad thing was our love seat was missing the arm covers so they had to place an order to get them. Other than that a great experience. Prices are higher but quality is better as well

I was trying to buy a dresser and nightstand online and wasn't able to add the nightstand to my…read morecart bc it was out of stock. I reached out to chat bc i just didnt want to have to pay a seperate delivery fee when it was availble. I ended up speaking to Tamisha D. She added it to my cart- and right before I was about to pay my daughter tells me she doesnt want either- instead she only wants the chest from the set. So I let Tamisha know and appologize up and down bc she just wasted a ton of time trying to help me out with the nightstand. She assured me the change wasn't a big deal and was able to update my order- also giving me a discount that was not available online. She was truly the BEST ever- and went out of her way and above and beyond to help me and make sure i was happy. HIGHLY recommend Tamisha- HIGHLY! Next time i make a purchase it will ONLY be through her!

Over priced particle board. Your best priced selection is the real scratch and dent in Milford, CT…read more This place really is bad. You can't find better prices online or through marketplace.

Nice place, EZ access and parking, pleasant sales associate. Seems to be decent quality, but the…read morebiggest speed bump is that there are no prices. Giant signs saying 10-20% off....OFF WHAT? When asked, the associate said what would we like prices on? Is this a special club? Oh, yea, I could scan their special QR code to get the price. WHO ARE YOU KIDDING? What an unfriendly business model. Even on Fifth Avenue stores they have prices.

We went into the store knowing, more or less, what we wanted to get - a new sofa, chair and…read moreottoman. Dawn Connors was our designer/salesperson and she was wonderful. She went over all the fabric selections with us and made an appointment to come to our house to review the placement and order before we actually ordered. While at our house she said we should get one chair for that area not 2 as we planned. She also suggested getting extra fabric since we have a cat and, well we know how cats scratch furniture. She also explained the protection programs which I never would have gotten had I not known how reasonable they were and what they covered. When the furniture arrived Dawn made an appointment to come to the house again. She brought the fabric we had ordered and went over furniture placement with us. She moved a few pieces and wow what a difference her eye made. She suggested what else we needed to finish the room including rug sizes (and she brought samples for us to see) and lamp heights. I don't have enough good words for her and for our experience at the store.

I walked into Classic Home Furnishings looking for 2 area rugs. Little did I know what an…read moreexperience I was in for! I went from purchasing 2 rugs to redecorating 7 rooms purchasing numerous rugs, runners, window treatments, wall art, accessories & furniture along the way. Classic Home Furnishings offers quality furniture and other great home furnishings at competitive prices & varying price points. I love browsing through the showroom and I always find (or I'm shown) great furniture and unique accessories that compliment my existing decor and furnishings. Julia and her team are amazing! They are always welcoming & ready to assist. This team of designers are top notch and extremely knowledgeable. Julia even customized my service with an in home design knowing what I needed/wanted before I did! She was extremely patient as I went back and forth before ultimately deciding to do what she had recommended in the first place. Their customer service is second to none - from the designers, office staff, delivery men & installers - the service was all outstanding. Julia's attention to detail and communication in keeping me apprised during the pandemic with production updates and shipping statuses was reassuring during a stressful time. The delivery men & installers are all professional, neat and followed COVID 19 social distancing protocols. I also had one return and it was easy & seamless. I am very happy with my Classic Home Furnishings experience and products and I can't wait to redecorate a few more rooms.

This is the most disorganized and dishonest business I've ever dealt with. We've had an appointment…read morescheduled a week in advance for Saturday afternoon. The owner of the store had completely forgot about the appointment and then lied about being busy, etc... The family of four waited for her to come on Saturday and she did not have professional courtesy to handle the appointment correctly or call in the event of not being able to make it.

It is very convenient how many furniture stores are located on the Post Road. From time to time, we…read moreenjoy seeing the newest merchandise. The sales people were very helpful, and the store was well-stocked. Some of the new sofas looked interesting, while other pieces looked very ordinary. It is really nice to have so many options in such close proximity to each other.

Hello everyone, I purchased a livingroom chair several weeks…read moreago and experienced horrible customer service. The cushion kept sliding forward far enough that I had to keep getting off the chair and push it back to its original position. When I brought this problem up to their customer service rep, he suggested I put the ottoman which we also purchased up against the front of the cushion to "hold" it in place....REALLY???? So if I do that, I then need to climb over the ottoman in order to sit in the chair again. They would not even give me a store credit because I had the chair 3 weeks instead of their 2 week complaint period. People, STAY AWAY from this 2nd rate business. Their customer service SUCKS!!!!!!!

I found this place on Yelp after I picked up a "free" chaise lounge. It is perfect for bedroom and…read morephotography prop. I knew I couldn't just take home because the item was heavy as heck and if I took home I would put off and procrastinate. Wilson is centrally located on Washington ave north haven. Owner graciously met me downstairs, removed item from my car and took the time to inspect the item and point out the "gem" I procured as he compared my lounge to the "prefab won't-last-five-years chaise lounges of today. He asked questions on where the item will be stored (high traffic va low traffic areas of home) and when i answered he provided a plethora of fabrics to consider. Most importantly, he did NOT expect full payment that day! Whew!! What a relief. Starting a new business is expensive so not having to make full payment before work commenced made my day. Chair is absolutely a transformation. Comfortable and I can't wait to use as a prop. Love the oatmeal color I chose.

My father had a chair that has been in the family for generations, in fact his grandad read him…read morebed-time stories in this one over 65 years ago. The years had not been kind to the chair, fabric needed to be replaced, padding worn and arm of the chair completely broken. Rich was great from start to finish. He was able to help us find the right fabrics and bring life back to the chair - looks good as new and still holds that antique quality they just don't make anymore! And a family heirloom should now see more generations to come. Thanks again Rich! Service and Skill are top notch. Rob

I have purchased many items for my home along with family and friends and will continue because who…read morebuys NEW???. I buy for quality, style and value! For the record I have gotten my monies worth 100 times over. I have items in my home now that I have paid pennies for that YOU can not beat the Bargin! I have purchase by limited to this list the following items..Marble tables,dining tables,book shelves,lamps, chair beds,cabinets,pictures, mirrors,glass table tops,night stands,fabric headboards, silk curtains,ottomans,12ft. armoires,plates, bowls,glasses, trash cans,buffets tables,sofabeds,arm chairs, etc. etc, etc...and can not wait to for my next adventure. Yeah all items may not be perfect, some stains may not come out but the bottom line is you have a choice to BUY OR NOT TO BUY!!!!!! Vonda

It's an interesting concept of a place where you get liquidated hotel furniture. A lot of it though…read moreis really beat up and looks like it's worn down. Prices are a bit cheaper than wholesale but they aren't looking new. Treat it like an treasure hunt but it will be a lot of sand