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    Bed Bath & Beyond

    3.1 (8 reviews)
    Open 9:00 am - 9:00 pm

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    3 months ago

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    7 years ago

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    8 years ago

    Employee Lisa was very helpful when I needed an item researched. I am grateful. Excellent staff member!!

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    16 years ago

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    Ferguson Bath, Kitchen & Lighting Gallery

    Ferguson Bath, Kitchen & Lighting Gallery

    (14 reviews)

    Very disappointed in this Fergusons. Everyone is polite but they're basically order-takers, and…read morethat we can do on our own. The problem is Fergusons has grown too big and forces customers to work through their website: Build.com. That website needs work. 1) It's fickle-- sometimes it recognized my email address, sometimes it didn't. 2) ordered pulls took three weeks to arrive; some never arrived at all. 3) returning is a rip-off: each knob comes with its own return fee: a $10 knob costs $7.95 to return. And they won't let you send them all back in the same box; each order is a $7.95 return fee. My salesperson never informed me of this. Reaching your salesperson by phone is a chore, as the phone answering company for the Cherry Hill Store is located in Lansdown, PA. Calls are rerouted-- your phone doesn't recognize the incoming call, etc. It was a time-consuming mess. Also, I tried to buy a $1,500 lighted medicine cabinet; it was more complicated than surgery. Questions had to go through the salesperson who contacts the rep, and then has to get back to me. Now factor in web issues and off-site call centers. And when you do finally connect, no solutions or alternative products are offered, and you've wasted a month. Finally, Ferguson's sends a "how did we do?" survey, but when I went to provide feedback, I got a window saying that my time to do so had expired. Absolutely infuriating. I've found another source for my 6-figure renovation--a streamlined, "family run" place that actually knows what customer service is.

    - Positives: High quality parts, good customer service…read more -Negatives: we have completed 2 bathroom renovations in the last year. In both occasions, multiple parts were missing from our diverter kits. This set us back time in our projects and caused un-needed frustration. Overall- do not recommend Ferguson

    FarmWorks Construction - Porch upgrades

    FarmWorks Construction

    (3 reviews)

    Tim added a room onto the back of my house. it is beautiful and functional. high quality work with…read moregreat attention to detail. It was worth the price. great experience with the whole team.

    Unprofessional. We contacted Farmworks for estimates to renovate a bathroom and screen porch. After…read moreTim provided us estimates for both jobs, we let him know that we'd like to move forward and get started on the screen renovation right away. Tim said he'd get back to me and let me know when he could get us on the schedule. That was a month ago. I can't speak the quality of their work, but I can objectively say there is a fair chance the company will waste you time and then not show you the respect of calling you back. I understand if they were too busy for the job or didn't want it for some reason, but not why Tim disrespected us, wasted our time, and acted unprofessionally by agreeing to do the jobs in the first place. I'd recommend starting with another contractor with more reviews and an established reputation of professionalism. Edit: (Post Owner Reply) My review of Hallmark is similar because I had a similar experience. I described my experience accurately and honestly in both cases. You didn't challenge any of the material details of my review. A semantic argument about the definition of "ghosting?" I don't consider you telling me you'd get me on the schedule after accepting your bid and then not scheduling the work "a mutual dodge." I consider it an objectively unprofessional waste of my time. You were secretly offended by me getting multiple bids on a large job? Really? At the time, you said it was fine. I guess that wasn't honest. The bottom line is, attention to small details makes or breaks a job when it comes to home renovation. When a contractor shows you they can't get large details right (Like remembering to schedule your job after meeting and multiple calls discussing the job), that speaks to how likely they are to get the small details of the work right. This fact is something that might inform a lot of people's decision when choosing a contractor. Thank you for admitting you dropped the ball.

    Bed Bath & Beyond - kitchenandbath - Updated May 2026

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