I' M STILL WAITING!
Amazon or store? That's the biggest question.
I've been looking at an item that I wanted to buy for about a month. I finally decide I want to buy it and wait till the next paycheck. The item is $49 at Bed, Bath and Beyond. It's $45 on Amazon. Same brand too. I have a coupon for BB&B for 20% off. So, we stop in because the website says the Mason store has it. So we stop in the Mason store. Sales lady says they are out and can order. I asked when to get it and she looks it up and says by Wednesday. I say okay and pay to order it. Wed comes and nothing. Get an email Thursday, says estimated delivery is Friday. NOTHING COMES. So I click on the minute details of shipping this morning. This is basically what it says:
7/31/20 ORDERED in Mason store
8/3/20 6:08 am Shipment information sent to FedEx
8/3/20 5:48 pm VENTURA, CA Picked up
8/3/20 10:02 pm VENTURA, CA Arrived at FedEx location
8/4/20 12:22 am VENTURA, CA Left FedEx origin facility
8/4/20 3:26 am BLOOMINGTON, CA Arrived at FedEx location
8/4/20 1:05 pm BLOOMINGTON, CA Departed FedEx location
8/7/20 10:18 am MONMOUTH, IL In transit
8/7/20 10:19 pm COUNTRYSIDE, IL In transit
It took them 4 days to send the order to Fed ex. Almost 12 hours for Fed ex to pick it up. 5 hours to make it to a Fed Ex location. 14 hours for it to leave location. Another 3 hours to go 1.5 hours. Okay, not bad. THEN... It takes it 10 hours to leave the Bloomington facility. Takes 3 more days to get to Monmouth, IL. Then 12 hours to drive it 2.5 hours away.
Now, their website says it's a 3 to 6 day policy to get the item to you after it has shipped, Well that would be today as the 6th day after it has shipped. BUT........ It's still in Chicago. It took 9 days to get it to Chicago. How much longer to get it to Cincinnati?
I'm beyond frustrated. Especially since the store manager wouldn't do anything but cancel the order. So, lesson learned. AMAZON or STORE? AMAZON! Pay more. Get it faster. No headaches. read more