Tami went above and beyond to assist when I contacted the Countertop Shop. She was very kind when…read moreanswering my numerous questions. I was originally not understanding one detail and she patiently explained in detail so I clearly understood my options. I believe in shopping local and supporting small businesses. I totally support the Countertop Shop for their outstanding customer service and excellent quality of their products.

We renovated our kitchen a few years ago and couldn't be happier with our experience with Tami and…read morethe Countertop Shop. She was extremely helpful in product selection. She took the time to understand our wants and our budget. She helped us choose the materials and the project turned out beautifully. When it was time for installation, they went above and beyond our expectations. I was fully expecting to have to pay a plumber to install the new basin, faucet, garbage disposal and reconnect to the plumbing. When I inquired about who we should call, Tami's response was, "You don't think we can handle that for you?" Some may find Tami's no-nonsense approach to sales and installation a bit abrasive. She doesn't tell you what you want to hear. Her long history in the business provides extensive experience and knowledge. She is looking out for your best interest. I'm not looking for a "friend." I want someone who is competent, experienced and will get the job done correctly. Anytime someone is looking for kitchen renovations, the Countertop Shop is the first place I recommend to friends, family and clients. Aside from the quality of work and overall experience, the Countertop Shop is a locally owned business that truly gives back to the community. Tami and her husband volunteer countless hours in the local Scouting Program, our Historic Miner's Theater and numerous community festivals. Their volunteerism isn't for vanity. Most of their work is done quietly, behind the scenes. I am thankful to have them in our community. Keep up the great work!

I bought a trimmer May 2025, it stopped working this morning, May 2026. Took it back to Ace, knew I…read morewas going to have some issues about fixing or returning it. Nope, Bob took it back, replaced it and I was on my way. I think I'll be shopping at ace from now on. Thanks Bob!

I would not purchase from this establishment. My first time experience was degrading. When I…read morecalled inquiring about Delta vanity and roman tub facets the receptionist assumed that was not a plumber. She immediately start correcting my verbiage when she knew what I was talking about. I told her that I would come to review some of the facets that were available. She told me that I had to have an appointment to visit there show room. Which she said was not open. She also told me that I had to work through a plumber to visit and purchase items. I told here that I was a license plumber and thanked her for her candor. She hurried off the phone. I guess with an area code of 630 she assumed that I was not a plumber. Or that my articulation with words was not welcomed by her. I was left with the feeling that this southern Illinois plumbing establishment is not people friendly.

If you can keep an open mind, this is the home of good bargains. I don't understand why a bathroom…read morevanity is such a challenge to find, but they have plenty in stock, a good variation of sizes, and after you've visited Home Depot or Menard's it is clear the place to find a vanity is here. Not limited to vanities, they also have doors, windows, columns, basically anything custom that didn't work comes here for resale. Everything is new. It was just the wrong size. Go check it out. Your house will thank you.

We recently completed our basement bar project and they were super helpful with helping us choose…read morethe cabinets, countertops, sink, and helped with all of our questions as well as checked in on us periodically through the process to see if we needed anything. Their customer service (Alex was excellent and very knowledgeable about what we needed !!) and attentiveness to detail (Tina was wonderful and made sure we had all of our needs met!) helped ensure our project went smoothly and we were very pleased with the quality and efficiency of the entire process! We will definitely be using them for all of our future projects too!

Woke up this morning to a sheen of water across my basement floor. Sump pump failure!…read more Ran a list of local plumbers and found highly rated Embrich. Can't say enough about what a great experience I had with them. Professional, courteous, knowledgeable, empathetic and follow thru- they checked all the boxes and I am so appreciative that I found them. Woman I spoke to on the phone initially thought she could have someone out first thing tomorrow morning, but she must have sensed my panic haha and told me "they got me" and promised to find a way to get a truck out today. They followed thru-Cody and Jack arrived a couple hours later, diagnosed issue, presented three different solves at various price points and offered guidance on plus/ minus of each. We selected an option, and they installed by mid-afternoon, and taking the time to walk me thru the fix, how the new equipment works and what to watch for if future issues occur. Well done Embrich!

On June 10th we had 3 toilets replaced by embrich plumbing. The same morning I noticed water in the…read morebasement coming from the air conditioner. A hvac service representative was sent out named Joe, he looked at the ac and it was frozen solid. If I recall correctly it was one of our first 100 degree days and no a/c. Moments later my husband came home and had to be rushed to the hospital for an emergency surgery. I was never told clearly if I would have a resolution for the a/c bc in my brief encounter with Joe, he said he could not effectively resolve the a/c issue. I had to leave to take my husband to the hospital. So no action was taken or we did not use this company because I had a sick family member and could not be present at home because all of my time was needed at the hospital and my young child. We paid the bill full and clear. Even signed up for a monthly membership. Fast forward to today, I have a huge leak in my primary shower, I called to have a team member come out and take a look. They told me that would not be servicing my home because I was rude to Joe. I was NEVER was rude, I may have been panicking but was never rude. I had a family emergency that had to be dealt with. I Did not have time to talk about all 3 of my ac units and wait for another more seasoned team member to come out to detect the problem and resolve the situation. I was texted by the owner for a follow up that day, but as mentioned, I was right smack in the middle of a family emergency that took precedence over anything else. No further contact was made to me. I was just cut off my membership with no notice and the customer care manager told me that they were no longer willing to service my home because Joe thought I was rude. Wow. Just wow. Every other team member (I have had 3-4 embrich contractors come to the house with a great experience, turns out one bad apple will spoil the bunch. Hate to give a bad review but what an embarrassing and humiliating experience. With embrich, expect to be judged and unfairly treated with no human empathy or care. I guess there is no team in membership. Very disappointing and very unfortunate. Talk about rude.

There have amazing quotes for the community def would reach out for a quote! Fast and responsive!…read more .

I am still awaiting an estimate for my kitchen remodel. Shane seems to take his time in getting…read moreback to me.

Worked with Lisa in getting an overdue Kitchen remodel in our home. She was professional and helped…read moreus in selecting great quality cabinets and quartz countertops. I felt, at a great price and at a fraction of what box store was offering. Darren the installer was patient and very meticulous to ensure everything was done decently and in order. Can't express enough how pleased we were with our kitchen. Thanks to the team at Kitchenland. Below are a few before and after pics.

From the owner: Kitchenland has offered custom designed kitchens in Madison county and the surrounding area for…read moreover 86 years. Our kitchen specialists help in expressing the customer's personal tastes through layouts, color, style suggestions, and perspective drawings. Our specialists will work with customers from the initial planning stage to the finished product. Our recently remodeled showroom shows many quartz and granite tops along with new environmentally "green" products like recycled glass countertops. In addition to kitchen design work, Kitchenland also offers: countertops, bathroom and kitchen renovations, custom entertainment centers, bookshelves, storage solutions, And decorating services. In addition to serving homeowners, we work with architects, builders, and custom designers on residential and commercial projects. Our free services include estimates, measuring the kitchen and up to 5 hours of kitchen design consultations. Call Kitchenland for a free consultation today!

Wow! John Peter's ACS did an outstanding job of plumbing repairs and remodeling my upstairs…read morebathroom. While other companies were still dragging their feet with quotes, ACS had the job done--quickly, efficiently, and with incredible attention to detail. The crew was professional, skilled, and a pleasure to work with. John wasn't the lowest bid, but he was absolutely the best--thorough, reliable, and committed to quality. Communication was fantastic from start to finish, and I'm already planning to use ACS for many future projects. I can't recommend them highly enough--better than great!

We had the pleasure of Mr. Peter's doing our roof. From start to finish there was professionalism…read more Communication was open and any questions were answered with immediate response. Would highly recommend his services to everyone the quality of work was and is impeccable and his foreman and crew extremely helpful, office staff was prompt and courteous, response time for his services was quick and efficient and he proceeded to go above and beyond on the bid and work done