Very happy with my temporary storage space. I booked it very easily over the phone. Jane, the…read moremanager was very helpful!

From the owner: Berkshire Mini Warehouse of Pittsfield, Massachusetts, has storage units to fit all of your…read morepersonal and specific needs. Whatever your situation, if you find yourself needing some extra space, we offer quick, convenient, and reliable storage options, exceptional customer service, and competitive pricing.

Terrible Customer Service/only one of the 3 ladies I spoke with was professional, friendly ,kind…read moreand helpful, treated you with some respect. Do not use them! It Will take a month to get an appointment! Over a week ago a worker came into house to estimate a price of a very small 2 bedroom with no appliances, nothing heavy, except a couch and a bed, lots of bins and boxes No stove, refrigerator, no washer or dryer. Everything is boxed and ready to go. The quoted price was nearly 4 grand Moving is stressful in itself when you are single with a disability. So sad to see people treat others like this! Especially a company that should be courteous and professional.

I was most pleased with All - Ways Moving, it was incredibly hard to find a moving company in the…read moreBerkshire County area that would answer the phone! They assisted in moving my mother into her new apartment at Kimball Farms, Lenox. 3 movers arrived packed and wrapped my mothers furniture with special attention to some of her personal effects. It was a relief!! They reviewed the bill with me, and it was just as estimated! Great service!! Thank you

Randomly closed during posted hours. A real annoyance when you've driven from far away.read more

My last three experiences were very disappointing, with inept, rude and incompetent sales help…read more Although I called in advance to double-check on supply availability and service, (to avoid a wasted trip out) upon arrival I was told that they did NOT have what I'd previously called to confirm and needed. On my second trip, I was told to come back because the manager was not on the premises. (Why they were unable to use the phone and call for assistance is still a mystery.) On my final trip, the saleswoman once again informed me that the manager was not on the premises also letting me know she did not know how to do the transaction required, and became defensive and belligerent... It was a simple return. Why would a manager leave someone in charge who was so obviously unqualified to do the job? Three negative experiences were more than enough to convince me to find an alternative shipper and supplier.

I used Ideal Moving and Storage exclusively for storage over the past 3 school years for my…read moredaughter's storage needs both over the summer when she came home to Texas, and also over a spring semester and summer when she was doing study abroad. First off, the facility is very well maintained. Everything is in good repair, the facility is clean and neat, and the property is very secure. The best thing about them in my opinion has been the staff. They were kind and helpful in every interaction with them - whether in-person, by email, or over the phone. As this is my daughter's senior year I don't think we'll have need for storage in the area again, but if we did I would be happy to go back to Ideal!

I can't say enough good things about the incredible admin team and the men who moved me. I was so…read morestressed having just lost my father and they all made it so easy. Thank you Ideal Movers!

This is a follow-up to my previous one star review. The POD finally left our driveway yesterday…read moreafternoon. I did have to make a trip to the Ludlow facility, 35 minutes from my home to speak with the Asst. Mgr, who rearranged a schedule, allowing the original driver to come pick up the POD. He arrived, negotiated the driveway and had the POD loaded in quick time. I am still only giving 2 stars, because of the time and expense it has cost me to get this resolved. Kudos to driver, Keith!

We are selling our home and need to have all items off the property for long distance move to Fort…read moreLauderdale from MA. I originally asked to schedule it 2 weeks before move but pods rep recommended different and later days. Originally scheduled for Monday I received the drop off time, recieved no phone call except text message that order was cancelled due to lack of drivers and moved to Wednesday. Wednesday delivery time changed 4x. It was during the window of drop off and I received a message that the drop off was now rescheduled to Friday. For people that need to be off property how can they function like this. We need to ahve all items gone for home walk through Monday and now rushing to find another provider because we can not risk them rescheduling Friday again. They also said Wednesday cancellation was due to drive coverage.

Ted delivered an 8x16 unit to my home in Tamworth. Easy and seamless transaction. Storage unit is…read moretop-notch. So is Ted.

My items were damaged in transport. The owner was rude and uncompassionate to help remedy the…read moresituation. I decided to take the high road clearly I was not getting any resolution.

DELIVERY FROM WAYFAIR. 2 large & heavy boxes. Came when they promised. Smooth delivery. No problem…read more Satisfied customer. Would use again.

DO NOT hire this company or anyone they are affiliated with North American movers to move your home…read more. They promised me that someone would call the day before the move to let me know what time they plan to arrive. That never happened. Dave the snake oil salesman promised me that they would disassemble my furniture no problem because they hire expert furniture people to disassemble & reassemble furniture. However, after all my furniture was removed from my home, they told me I would need to pay an additional $420 to have my armoire reassembled in my new home. My contract states that the move would take between 3 - 7 days. On day 8, not only did I not receive my furniture & belongings, but it was Saturday and the offices are closed and I have no one to talk to or get answers from. I called & texted Dave but he never returned any of my calls or messages. I spoke with someone at First Class movers who were hired to unload the truck at my new home, and they said they would look into it, but they too never called back. If this is the way North American & Arnoff treats their customers, I would think twice about hiring them to do a move. I wish I knew sooner, but I thought with 100 years in the moving business they would be a reputable company to do business with, boy was I wrong.