Terrible Customer Service/only one of the 3 ladies I spoke with was professional, friendly ,kind…read moreand helpful, treated you with some respect. Do not use them! It Will take a month to get an appointment! Over a week ago a worker came into house to estimate a price of a very small 2 bedroom with no appliances, nothing heavy, except a couch and a bed, lots of bins and boxes No stove, refrigerator, no washer or dryer. Everything is boxed and ready to go. The quoted price was nearly 4 grand Moving is stressful in itself when you are single with a disability. So sad to see people treat others like this! Especially a company that should be courteous and professional.

I was most pleased with All - Ways Moving, it was incredibly hard to find a moving company in the…read moreBerkshire County area that would answer the phone! They assisted in moving my mother into her new apartment at Kimball Farms, Lenox. 3 movers arrived packed and wrapped my mothers furniture with special attention to some of her personal effects. It was a relief!! They reviewed the bill with me, and it was just as estimated! Great service!! Thank you

Randomly closed during posted hours. A real annoyance when you've driven from far away.read more

My last three experiences were very disappointing, with inept, rude and incompetent sales help…read more Although I called in advance to double-check on supply availability and service, (to avoid a wasted trip out) upon arrival I was told that they did NOT have what I'd previously called to confirm and needed. On my second trip, I was told to come back because the manager was not on the premises. (Why they were unable to use the phone and call for assistance is still a mystery.) On my final trip, the saleswoman once again informed me that the manager was not on the premises also letting me know she did not know how to do the transaction required, and became defensive and belligerent... It was a simple return. Why would a manager leave someone in charge who was so obviously unqualified to do the job? Three negative experiences were more than enough to convince me to find an alternative shipper and supplier.

These guys were amazing. the veteran affairs officer contracted them to help me with my move they…read moreshowed up prompt and on time. My house was still a disaster from moving but they didn't judge and helped get everything I asked for on the truck. Being broke from everything thus the Va help I couldn't afford to tip but offered drinks and food which they very politely declined I just felt horrible because you guys were so fast! My daughter wanted to be in the picture and they were awesome with the kids to. They even offered to help unpack my van before they drove away because they saw me but I could t do that you guys were to nice thank you so much!

I can't say enough good things about the incredible admin team and the men who moved me. I was so…read morestressed having just lost my father and they all made it so easy. Thank you Ideal Movers!

So I had originally given a 1 star review for my POD experience, but I actually went to the POD…read morelocation where my POD was to be held in Ludlow MA. I was fortunate enough to encounter Cliff who is the Territory Manager and he and his team there really went out of their way to help me get my POD removed from my old property and delivered to my new property in the same day as he promised. He assigned his BEST driver to do the job and he was great as well! Cliff and his team were FABULOUS! Now on the other hand the corporate team sucked it. Basically said it was my fault that the Pod was not delivered when I wanted it and that they could do nothing for me AT ALL! If I had not actually gone to the POD location I would still be waiting for my POD another 2 days. This is a logistics company for the most part and they really were terrible at it. They were willing to go out of their way 250 miles (waste of time, money and gas!) and make me wait over 7 days AFTER I moved in. Again, Cliff made it all happen and he really was positive about the company and was sympathetic to my problem with out blaming me! Love that guy and he understands that good customer service really goes a long way. Thanks again Cliff!!!!

This is a follow-up to my previous one star review. The POD finally left our driveway yesterday…read moreafternoon. I did have to make a trip to the Ludlow facility, 35 minutes from my home to speak with the Asst. Mgr, who rearranged a schedule, allowing the original driver to come pick up the POD. He arrived, negotiated the driveway and had the POD loaded in quick time. I am still only giving 2 stars, because of the time and expense it has cost me to get this resolved. Kudos to driver, Keith!

Ted delivered an 8x16 unit to my home in Tamworth. Easy and seamless transaction. Storage unit is…read moretop-notch. So is Ted.

My items were damaged in transport. The owner was rude and uncompassionate to help remedy the…read moresituation. I decided to take the high road clearly I was not getting any resolution.