Very happy with my temporary storage space. I booked it very easily over the phone. Jane, the…read moremanager was very helpful!

From the owner: Berkshire Mini Warehouse of Pittsfield, Massachusetts, has storage units to fit all of your…read morepersonal and specific needs. Whatever your situation, if you find yourself needing some extra space, we offer quick, convenient, and reliable storage options, exceptional customer service, and competitive pricing.

Terrible Customer Service/only one of the 3 ladies I spoke with was professional, friendly ,kind…read moreand helpful, treated you with some respect. Do not use them! It Will take a month to get an appointment! Over a week ago a worker came into house to estimate a price of a very small 2 bedroom with no appliances, nothing heavy, except a couch and a bed, lots of bins and boxes No stove, refrigerator, no washer or dryer. Everything is boxed and ready to go. The quoted price was nearly 4 grand Moving is stressful in itself when you are single with a disability. So sad to see people treat others like this! Especially a company that should be courteous and professional.

I was most pleased with All - Ways Moving, it was incredibly hard to find a moving company in the…read moreBerkshire County area that would answer the phone! They assisted in moving my mother into her new apartment at Kimball Farms, Lenox. 3 movers arrived packed and wrapped my mothers furniture with special attention to some of her personal effects. It was a relief!! They reviewed the bill with me, and it was just as estimated! Great service!! Thank you

Randomly closed during posted hours. A real annoyance when you've driven from far away.read more

My last three experiences were very disappointing, with inept, rude and incompetent sales help…read more Although I called in advance to double-check on supply availability and service, (to avoid a wasted trip out) upon arrival I was told that they did NOT have what I'd previously called to confirm and needed. On my second trip, I was told to come back because the manager was not on the premises. (Why they were unable to use the phone and call for assistance is still a mystery.) On my final trip, the saleswoman once again informed me that the manager was not on the premises also letting me know she did not know how to do the transaction required, and became defensive and belligerent... It was a simple return. Why would a manager leave someone in charge who was so obviously unqualified to do the job? Three negative experiences were more than enough to convince me to find an alternative shipper and supplier.

I can't say enough good things about the incredible admin team and the men who moved me. I was so…read morestressed having just lost my father and they all made it so easy. Thank you Ideal Movers!

When my mother died during open heart surgery at Christmas last year I had to hire someone to move…read moreher things to my home and close out her affairs. ideal Movers attempted to take advantage of this situation and charge me $5000 more than what was initially agreed upon after sending pictures to the broker and to the Movers plus having a three-way conference with Ideal Movers and the broker. In the conference, by both of them, I was told "Unless there is a golden calf in the living room your invoice will not increase." on several occasions I asked the broker to speak with the movers and I got the runaround and basically got one phone call an hour before they were supposed to be there from Ideal Movers. in this phone call before the movers even got to my mother's condo they were trying to hustle me for more money, talk over me, steamroll me and intimidate me. Once they were all there they stayed for three hours in their truck arguing with me and it went from bad to worse. They tried to con my uncle into signing an acceptance invoice that they would do the job for $6000 after I refused to pay $8000, and then tried to con me and into sending a text message that I canceled. They told me I would never see my deposit back from the broker and that they had other jobs the next day when they were supposed to be working in my mother's condo that weekend packing and loading their truck. At one point they attempted a $5542 proposal to take only one bedroom of furniture, a few Pyrex bowls and a coffee table. This moving company is a complete scam, the owner is in Israel and good luck reaching him. It is a felony to attempt to coerce and threaten a federal employee. They have been reported to the Better Business Bureau as it was such a traumatic and unprofessional experience rife with racketeering schemes to intimidate and extort money-- particularly out of women.

easy peasy! Keith F knew exactly what to do with some low wires - and he's very pleasant to talk…read moreto. Great job PODS and Keith F!

Don't use pods, first and last time going with them. Paid for a moving company to load the pod. The…read morepod never showed up or called to let me know they were coming until I called to question them. I Lost $400 on movers along with taking the day off of work for nothing since pod never showed up. Lied to by the rep stating I would get reimbursed which I got $94 out of$400 which seems unfair. Only reason I agreed to the 2nd pod because the rep said I'd receive money off from them not showing. Called multiple times on pick up and drop offs since nobody could properly schedule the dates during pick up of full cart only one was picked up and buyers now have a pod in the driveway. Stay away from this company. It's a huge rip off with horrible customer service.

Ted delivered an 8x16 unit to my home in Tamworth. Easy and seamless transaction. Storage unit is…read moretop-notch. So is Ted.

My items were damaged in transport. The owner was rude and uncompassionate to help remedy the…read moresituation. I decided to take the high road clearly I was not getting any resolution.

Shifty people if you rent from them watch how much they charge a month my credit card was charged 3…read moretimes in one month for 7 storage until which I only rented 2 I had to clean it before I could put my items in and it is even climate controlled

Unhappy Customer - Very disappointed with this service. I moved from out of region (Indiana to West…read morePoint) but wanted to use a local company. During in the process of the move my wardrobe boxes that contained all of my clothes were somehow lost. I contacted Arnoff and was was told to file a claim. The claim then went through a claim agency and a lowball settlement amount was offered. In researching the next steps to appeal the settlement I discovered it would have only prolonged the time and cost me more money. I would have my claim sent to an arbitrator and that would have wanted receipts for my clothing items. Who has receipts for all the items in their closet? It's a racket designed to protect the moving companies. I sent numerous emails and did receive one from one of the Arnoff family members however it was just lip service in the end. I reluctantly accepted the settlement offer which was substantially below any numerical value to replace my entire closet. I sent a final email asking them to give the service one would expect from a local company and the human touch but never heard back. They came highly recommended and I have shared my story with other friends and voiced me frustrations. I can say that I will advise anyone moving to the area to use another company.